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The Cake Shop of San Jose Reviews

The Cake Shop of San Jose

The Cake Shop of San Jose

Jacksonville, FL
4.6 out of 5 rating, 22 Reviews
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Reviews

4.6 out of 5 rating
22 Reviews
  • Quality of service
    4.6 out of 5 rating
  • Average response time
    4.7 out of 5 rating
  • Professionalism
    4.6 out of 5 rating
  • Value
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    4.6 out of 5 rating
90% Recommended by couples

Awards

22
WeddingWire Couples' Choice Awards 2014 Winner
  • Maria
    Maria S. Sent on 05/08/2019
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    Very impressed

    Met with the magic this location and they have such a variety to choose from
  • N
    Nichole Sent on 10/12/2018
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    Our cake came out BEAUTIFUL!! They were very accommodating with using fake flowers, which looked real. Thank you so much for being part of our magical day!

    The Cake Shop of San Jose's reply:

    Hello Nichole, You are very welcome. It was our pleasure to make your very special day Magical! We hope to serve you again in the future. Thank you The Cake Shop staff
  • User2554235 Sent on 03/15/2016
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    Always a go to for my cakes and treats. Excellent work with attention to detail!
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  • E
    Elizabeth Sent on 06/01/2015
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    The Cake Shop has been so easy to work with. I was in and out of the shop in under 30 minutes. They completely understood my theme and ideas and were excited to work with them.
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    Erica Sent on 11/02/2014
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    This was my dream wedding cake it was a dream come true for me to have such a beautiful cake that taste as good as it looked. Thank you so much for making this a special day for me.
  • K
    Kathie Sent on 08/26/2013
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    This company is a hidden treasure in Jacksonville, FL. If you want an "Ace of Cake" type of cake, look no further than this company! We had two cakes designed by this company and it was awesome and took the breath away from the guests. One cake was a movie reel with pictures of the actress who the cake was made along with a director's chair which was also edible. The other cake was three-tiered floral design which included an edible dog. Honestly, brides and grooms need to contact this place for your wedding cake of your dreams. The staff is wonderful to work with and very creative. Don't miss out on this hidden treasure!!!!
  • A
    Angie Sent on 07/01/2013
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    Gail and her team were absolutely amazing! We had ordered a red velvet cake with chocolate chips. Gail was very polite and sweet as can be. At the first tasting, we fell in love witht the texture and taste of the cake. It was a different but refreshing taste to the red velvet. Our only comment was that we wanted more chocolate chips. For the Wedding, Our cake was beautifully decorated with White Starfish to fit our beach wedding and had Tons of Chocolate Chips just as we asked. We couldn't have asked for a better cake.
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    Wendy Sent on 11/21/2013
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    An absolutely stunning cake for my 40th birthday!! I was surprised with a cake from The Cake Shop of San Jose and though it's been several months now, just thinking of it brings a huge smile to my face. My favorite shoes are from John Fluevog and the creative staff went above & beyond to create a beautiful cake showcasing various Fluevog shoes - eek! The cake itself was moist and perfect, the raspberry filling was superb. I will continue to highly recommend this lovely cake shop to anyone that I hear of who is looking for a delicious and beautiful cake for any event.
  • L
    Lyndsey Sent on 02/03/2013
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    My fiance and I wanted nutella cupcakes as part of our cupcake tower for our wedding and this vendor offered to make them even though they are not a normal item for the shop. We sampled the nutella cupcakes and they were amazing! We ended up with a cupcake tower with nutella, chocolate peanut butter, carrot cake, and vanilla with vanilla frosting. Our wedding guests loved the cupcakes. We also had a 1 tier cake for ceremonial cutting purposes and it was decorated beautifully. Gail was great throughout the process in dealing with my many questions.
  • C
    Caitlyn Sent on 10/15/2012
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    The cake shop was very helpful and knowledgeable. They worked with us to help find the perfect cake for us. They made the type of cake we wanted for our tasting so we could taste the cake we would have at our wedding. Our cake was beautiful decorated and tasted amazing. I loved my wedding cake.
  • S
    Sheri Sent on 11/19/2013
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    Awesome. Had a Sherlock hat on a dr. Who adapose (?). Perfect. Better thAn expected
  • M
    Christina Sent on 03/28/2012
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    The Cake Shop was great. My cake looked amazing and tasted even better. They were able to make it exactly how I wanted and there was no trouble at all when I changed my mind a month after our meeting and went with a completely different design. I just wish I had gotten a chance to eat more of it. It was sooo good!
  • S
    Susan Sent on 08/10/2010
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    Our cake was gorgeous, and DELICIOUS. The cake was layers of white chocolate with raspberry filling and dark chocolate with raspberry filling. It was moist and very rich. We have been knoshing on leftover cake. Did I mention I've gained 3 lbs.? Gail listened to my requests, made helpful suggestions, and asked clarifying questions. On the day I went in to make my final payment, I noticed a detail on a display cake she had. I asked if I could add that to my cake. No problem, no additional charge. Gail has a lot of pictures and samples of cakes to look at. Some of the examples were mind-boggling. I also want to say their prices were very reasonable. I expected them to be expensive, since I'd seen them in a national magazine, so I was pleasantly surprised. One definitely gets value for the money with the Cake Shop.
  • B
    Brian Sent on 07/28/2009
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    The Cake Shop was fantastic. Our wedding cake looked and tasted amazing. We had 5 layers, with 4 different flavors and each was better than the next. The groom's cake was a replica of Notre Dame's football stadium, and they did a fantastic job. The cake looked very similar to the actual stadium, and it had the student and visiting sections in the right places, as well as the correct score of the 2005 USC-ND football game, at least from a ND alum perspective. The staff was a pleasure to work with, and although we do not live in Jacksonville, our family does and we will be using the Cake Shop for any and all cakes that we need going forward, I really can not recommend them highly enough.
  • M
    Melissa Sent on 08/31/2010
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    Our cakes were beautiful and delicious! We got both the traditional wedding cake and the groom's cake from The Cake Shop of San Jose, and Gail was so accommodating and creative. She made a fly fishing creel (basket) full of tackle and flies with a fish on the side, for the groom's cake. It was a HUGE hit with my husband!! And the wedding cake was 4 tiers, two pecan praline filling, 2 coconut pineapple filling with buttercream frosting. IT was delicious!!!! When you have your consultation with her, she meets with you to go over your ideas, and really listens... She also gives you tastes of some of her most popular flavors. She's a JOY to work with!! You can't go wrong here!!
  • L
    Laqueta Sent on 04/22/2014
    4.8 out of 5 rating
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    Our cake was absolutely beautiful! They brought my vision to life! The cake not only looked amazing but taste wonderful! I usually do not like fondant but this fondant was like no other I can eat the fondant by itself. I asked for a bling out cake and I got exactly what I wanted! They matched my Wedding color swatch to a tee. I would definitely recommend this shop for you next Wedding cake.
  • T
    Treat Sent on 06/06/2013
    4.8 out of 5 rating
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    Omg, the cake was amazing. The cake looked great. The cake cost a little more than some other places we looked at but it tasted so much better. You get what you pay for. Couldn't have been happier.
  • D
    Dana Sent on 09/30/2014
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    Talented pastry chefs make you feel right at home. A passion for clever and delicious
    cakes! We had a small wedding and they were very happy to accommodate our needs.
    I thank them for a yummy thought filled cake!
    Dana and Jim
  • H
    Haley Sent on 12/11/2012
    4.4 out of 5 rating
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    Our cake was so tasty and beautifully done! Definatlly recomend the fudge filling!
  • User1185728 Sent on 06/03/2013
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    Cake was hands down best tasted.
  • S
    Sarah Sent on 07/13/2012
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    The cakes made by the cake shop of San Jose taste amazing and the frosting is fabulous. I was suppose to have a kitchen cake, which unfortunately they forgot on the wedding day. They did refund some money for this mishap, but it made the overall cost of the cake per slice to be over $7+/slice (since not everyone got the actual cake it is hard to estimate the true cost per slice). It was a real shame when my own mother didn't even get the actual wedding cake. I know that there was a death in the owner's family (for which I am truly sorry), but there should have been better communication in the shop when the owner was not there. Overall this was a costly decision and for the reason that they forgot a major portion of the cake, I can't recommend them even though their cakes are delicious.
  • User2313780 Sent on 09/13/2015
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    This is the most unprofessional and over priced cake shop in town.. Please if you are a bride.. BEWARE!!! They are difficult to work with . How can the cost of a cake that serves 50 be over $ 400? After receiving the final cost of the cake we had to go to another shop. They got very ugly when we left and said they are keeping our 200 deposit ..but could not afford their outrageous price.. I don't care how good a cake is..

    The Cake Shop of San Jose's reply:

    This is not true, We did not get very ugly because this person was not in the shop for that to happen.They paid the Deposit to save the date. Received contract That clearly says nonrefundable. when it was time to pay the balance. They then decide they want two 50 serving custom wedding cakes for $165.00 each delivered and set up. 20 days before the wedding date, they want to then cancel order. It leaves us no time to rebook a wedding. We went out of our way and delivered free sample to a location they chose. so they would not have to make another trip. they have change the cakes multiple times. At this time we can not make them happy.
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