When I first called up the chapel I spoke with Eren who was so nice & helpful, I booked our date & agreed to do the deposit & pay the rest on that day. I got an automatic email saying my card was charged the full amount. I sent an email back right away and asked why it was charged so, Eren gave the refund right away, and showed in my acct 3 days later. As our date is getting closer, I had a few questions & revisions I wanted to make for that day. I called & left 3 messages for Eren & sent multiple emails and have HEARD NOTHING!!! finally on a weekend got through to somone who sounded like they were on a cell phone & didnt want to help me AT ALL. My bf called & cancelled & they said they will not refund our deposit. Nowhere on the website does it say that or were we informed of that!!!!!! I left a message yesterday & emailed Eren YET AGAIN to discuss the deposit. Im not going to call or email anymore, but WILL be going there when I land in Vegas next month.... Now that im going thru and reading the other reviews which I should have done to begin with, not only are they mixed BUT ONE OF THEM IS FROM EREN HERSELF!!! I wouldnt suggest this Chapel at all!!!!!!!

Sweethearts Chapel is GREAT! We just watched the slideshow of our Vow Renewal Ceremony from yesterday. It was fabulous! We truly enjoyed the ceremony and the entire experience. Kerry Mickelson was the photographer and did a spectacular job. Eren Gray is the owner and she listened to everything I wanted and made sure I got what I wanted and more - she's wonderful! The minister's service was so meaningful and special. I highly recommend this chapel and will cherish these memories for the rest of my life - especially when I look at the beautiful pictures. It was such a nice experience that we're talking about going back for our 10 year renewal. Thanks Eren for making this one of the best days of my life!!!
Sweethearts Chapel is GREAT! We just watched the slideshow of our Vow Renewal Ceremony from yesterday. It was fabulous! We truly enjoyed the ceremony and the entire experience. Kerry Mickelson was the photographer and did a spectacular job. Eren Gray is the owner and she listened to everything I wanted and made sure I got what I wanted and more - she's wonderful! The minister's service was so meaningful and special. I highly recommend this chapel and will cherish these memories for the rest of my life - especially when I look at the beautiful pictures. It was such a nice experience that we're talking about going back for our 10 year renewal. Thanks Eren for making this one of the best days of my life!!!

The pictures and their website are completely misleading. The pictures looked beautiful and so did the front entrance gazebo, but when I actually got there I could not believe I actually booked to get married there. It was on the corner with bars on windows in what looked to be an old liquor store, next to an adult bookstore and tattoo parlor. I was absolutely shocked by the location. I went inside to ask to cancel, I was already aware I would not get my money back and so I did not ask. Even though I never asked for my money back she insisted to rub that in my face. She snapped at me and got in my face when I asked to cancel, all I said was the location was misleading and his is not for us. She also decided to make fun of me to her employees with me standing right there. She was completely unprofessional, a liar, and a scam artists. She has no class, I ended up getting married at Allure Wedding Chapel and that was a much nicer facility and not nearly as expensive. Sweethearts Wedding Chapel is not worth what they charge.