Steven Singer Jewelers Reviews
Reviews
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4.8 out of 5 rating
4.8
Excellent
110 reviews
Recommended by 96% of couples
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Quality of service 4.8 out of 5 rating4.8
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Average response time 4.8 out of 5 rating4.8
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Professionalism 4.8 out of 5 rating4.8
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Value 4.8 out of 5 rating4.8
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Flexibility 4.8 out of 5 rating4.8
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Dan Sent on 11/22/20175 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Mandy is the best! Amazing service. Gorgeous ring. Outstanding value. Very happy Wife! -
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Kimberly Sent on 11/04/20175 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Purchased wedding bands from SS. So far, very happy with the rings. Pricing was reasonable too. Really like that they polish rings for free anytime! Also, free ring adjustment within the first year. And warm cookies and bottled water when you enter :) -
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Stephanie Sent on 12/19/20165 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
This jeweler is great. Everyone who works here is so friendly. Our jeweler is so personal and remembers fun details about what's going on with our lives. He takes the time to get to know us and what we want. He completely respects our budget and found us options that work for us. They're great to allow me to come in and get both my engagement ring and wedding bands whenever I like. I purchased my wedding band and my husband's from here. -
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Marissa Sent on 12/07/20165 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
My husband bought my engagement ring at Steven Singer, and I am so in love with it. In exchange for purchasing insurance on the ring, he got a gift card to put toward a future purchase, so it was a no brainer to get our wedding bands there. Our jewelers Mandy and Steph have been great. They helped us find rings that suited our style and budget, and the shipping process felt very safe and secure (we saved some tax dollars shipping the rings to New Jersey.) Also, I very faithfully get my ring cleaned and dipped in rhodium yearly, a free service. During the transit strike this fall, they were kind enough to clean the ring while I waited (usually they have you come back in 90 minutes) so I could get back to work during my lunch hour. Great customer service! Oh, and the free beer and cookies didn't hurt either :) -
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Janine Sent on 03/28/20165 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
My fiancé and I just purchased our wedding rings from Steven Singer, we had Lanny as our salesman and he is the best!! So nice and easy to talk to! Definitely recommend them! -
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Jeanine Sent on 12/30/20155 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
When my husband was getting ready to propose to me, he went the traditional route and asked my parents. My parents were nice enough to offer a family diamond. His plan was to use diamond and design a band for it. He went to numerous jewelers but they wouldn't help him unless he bought all stones through them.
Living in the PA area he had heard of Steven Singer and decided to give them a shot. They were more than willing to help design a beautiful custom engagement ring using our diamond. He made a beautiful band and even decided to add two more stones to it. They gave free parking, free drinks and snacks and had very knowledgeable employees. It was a fun and hip atmosphere!
We ended up going back to them for our wedding bands. I got a band that matches my engagement ring and he got a simple band. In the end he had to return the band due to any allergy but they were most accommodating. They have a 100% money back guarantee! (for if she/he says no, doesn't like it, doesn't fit, etc). This is why the statement "I hate steven singer" is perfect for their company. NO other companies offer the amazing guarantee. They also clean my ring every 6 months and check diamonds.
Thank again for making our dreams a reality. -
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Deanna Sent on 12/16/20155 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
We bought my custom engagement ring and both of our wedding bands from Steven Singer. Quality is amazing and customer service is amazing! -
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Holly Sent on 11/19/20155 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
We are getting our wedding bands here, and after talking to them about our issues with our engagement ring (had it made somewhere else), they have been super helpful and haven't pressured us about pushing our budget or anything. I am so excited for our wedding bands, and so happy with the service here! They have warranties and guarantees that seem really good in comparison to other places. -
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Sheri Sent on 11/03/20155 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
We can't recommend Bob at Steven Singer Jewelers enough! He helped my fiancé through the engagement ring purchase and patiently answered all of his questions. The ring Bob helped him select is stunning! We returned together to select our wedding bands and Bob was great. He helped us select the best bands and made us feel very comfortable. I get so many compliments on my rings and love wearing them. Go to Steven Singer and ask for Bob! You'll be glad you did! -
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Morgan Sent on 06/15/20155 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
I went to Steven Singer the day after my engagement to learn more about my protection plan and insurance for my ring. My finace had already purchased insurance, but there were separate options available for maintenance of the ring (cleanings, inspections, etc). The woman who sold my finace the ring was busy with another couple, but she took a moment to come over and personally introduce herself and congratulate us. She made sure that what he had picked was exactly what I wanted (which it totally is), and gave me her card for when I come in. Her assistant met with us and went over all the plans, and explained everything available to me. She even taught us how to look at the ring and the laser ID number (so cool)! The entire staff at SS was so attentive and friendly from the moment we walked in, offering us beverages and treating us like we were the most important couple. They made me feel very comfortable and welcome, and I look forward to visiting them often for my ring cleanings. And above all, they helped my finace to find me the most perfect ring I could have asked for. -
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Adrianna Sent on 05/10/20155 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
My fiance and I both bought our wedding bands at Steven Singer, and we were more than happy with everything: the service, the selection, and the people! Our sales associate was friendly and very knowledgeable about the different metals and types of rings were were looking for. It was a no pressure environment; he didn't make us feel obligated to buy anything on our first visit, and he was great about showing us options in different price levels as well. They made the whole process fun and affordable. -
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Becky Sent on 02/07/20155 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
My fiancé and I went to Steven Singer to look at engagement rings. We originally went together to get ideas and to make sure I liked the types of rings that I thought I liked from pictures. The staff was very friendly and knowledgeable. He then went back on his own and worked with Steven Singer himself to make my ring more beautiful than I ever could have imagined. -
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Kelly Sent on 11/09/20145 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
My fiancé got my engagement ring here and I love it. So we decided to go back to look at wedding bands. They were so helpful and we got our bands through them too. Couldn't be happier! -
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User1886689 Sent on 10/26/20145 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
My husband got my engagement ring from steven singer so it was no question as to us going their for our wedding rings. the whole staff at steven singer is so welcoming and nice. from the moment we walked in we felt so welcomed and were explained very thoroughly about the rings. i would recommend steven singer to anyone! -
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Meredith Sent on 09/07/20145 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
What can I even say about Steven Singer... THEY ARE AWESOME! We had so much fun creating my engagement ring and picking out our wedding bands. Tom helped us create my dream engagement ring. We drank wine and ate cookies as we looked! He was nice and not pushy and he taught us SO much! When we went back for our wedding bands I couldn't find something that sat nicely against my engagement right.. I feel horrible that I forget her name now, but the girl who helped us was wonderful! She found the most perfect band to go with my engagement ring. We recommend Steven Singer to all of our friends! They're fun, knowledgeable, and priced great! -
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Mary Sent on 08/05/20145 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
I worked with Gigi. She was absolutely amazing and helped me pick out the engagement ring for my fiance. -
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John Sent on 07/07/20145 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
I ordered my wedding band online. Before I ordered the company sent me a complementary ring sizer. Everything went very smoothly, I even got my ring before the scheduled delivery time. I continue to get complements on my ring from people I meet. Steven Singer is a great place to get jewelry. I even got my wife a necklace for mother's day from them. -
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Sarah Sent on 05/18/20145 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Steven Singer is the best! Our jeweler Tom is spectacular, super friendly and helpful and very down to earth. I can get my ring cleaned anytime I want free of charge and on the spot. They also resize for free, same day.
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Marie Sent on 04/30/20145 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
My fiances bought my engagement ring from Steven Singer because a friend recommended them, and he was thrilled with the service. The salesperson was very friendly and accommodating. She explained everything he needed to know about diamonds before she even began to show him his options so he could make an informed decision. I absolutely love my ring! It is perfect! We went back to Steven Singer to look at our wedding rings, and again, they did not disappoint. The customer service is off the charts amazing. We ended up receiving a big discount because we were invited to the event. They even gave us a free gift. They engraved my band and they cleaned and checked my engagement ring for no extra charge. I would absolutely recommend Steven Singer for all fine jewelry purchases. -
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Kate Sent on 02/03/20145 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Russ and GiGi are the best. I have a very unique engagement ring that GiGi helped my husband design. Then when I had to pick a band she took the time to find the perfect match for my unique engagement ring that compliments it perfectly. They are perfect and nobody I have seen has rings like mine. We got our rings in a very timely manner as well. Thank you so much. I tell everyone I know to go to Steven Singer. -
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Jamie Sent on 01/21/20145 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
We have had a wonderful experience dealing with Steven Singer for both my engagment ring and our wedding bands. They were so nice to us during every encounter and continue to be delightful every time I go in to get my rings cleaned! -
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User1645558 Sent on 01/17/20145 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
My fiancé and I got our wedding rings here. The staff was friendly, patient and knowledgeable about the different metals for the grooms band. They offered refreshments and we never felt rushed. She even cleaned my engagement ring so that it didn't look so dull compared to the wedding bands I was holding it next to. We got a discount for us both buying our wedding bands there at the same time and if you have the rings shipped to your house (NJ for me) then they don't charge sales tax. Which means big savings when you're spending a lot of money. Overall great experience. -
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Jacquelyn Sent on 01/12/20145 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Good service always starts with Cookies and Beer! Kris (groom) was so excited after he proposed to tell me how got the ring and how much he loved shopping at Steven Singer Jewelers. It only made sense that we would purchase our wedding bands there as well. Greg helped us both times and we received the best service each time.
Thank You
Kris and Jackie -
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Chrissy Sent on 11/10/20135 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Steven Singer Jewelers really cares about their clients and they really work with you to get you what you want. We've been back for 3 more pieces besides our rings because they are awesome to deal with and the prices are out of this world! -
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User5940724 Sent on 11/07/20135 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
I bought my husband's wedding band from Steven Singer. Their customer service is excellent. Gigi was the person who assisted us, and she is amazing. We got to try on and look at numerous options, of which she was always incredibly knowledgeable. I liked her so much, I sent a friend who was looking to get engaged directly to her. What an amazing lady, and what a great store! -
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Danielle Sent on 09/05/20135 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
AWESOME!! When I got my engagement ring I was nervous that my fiance didn't check to be sure there was a matching band. I was more than pleased when we went in to buy our wedding bands. We worked with Bob, who was so sweet! The price for all that we purchased (men's band, two women's bands, and diamond studs) was very reasonable. I love the studs exchange program they offer for buying the next size up just for the difference in price from your previous purchase. Will definitely stay customers at Steven Singer!! -
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Dayna Sent on 07/21/20135 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Custom, beautiful rings from Steven Singer Jewelers. Joe was so helpful in finding styles that we loved, and assured me that my dream ring (which needed to be custom made) would look exactly like I pictured--he was 100% right. I love wearing my rings everyday and always receive compliments on how beautiful and different they are. Plus, the fresh cookies didn't hurt either! ;) -
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Tanya Sent on 07/20/20135 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
My husband first got my engagement ring through Steven Singers and raved about the experience. He felt comfortable working with Lonnie and made sure when we went back to pick out our wedding bands that we made an appointment with him. As soon as you step in the door you felt confident in your choice of shopping at Steven Singers. -
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Lauren Sent on 07/19/20135 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Our jeweler, Mallory, was amazing! We highly recommend Steven Singer as your wedding ring jeweler. The rings are gorgeous, workers accommodating, and price was definitely fair! -
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Amy Sent on 07/17/20135 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
We were recommended by a friend to go to Steven Singer Jewelers and are so glad we did! They can get quite busy - so be prepared for that - but we did have someone sign us in right away on the first visit there. When we went to pick up the wedding band it was a much quieter day. During our appointment to pick the band we had a large selection that we were able to look through and the staff were great at showing us options in our budget as well as letting us know how we can change things to be more of what we had in mind. Looking forward to working with them again in the future! -
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User1239710 Sent on 07/13/20135 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Steven Singer is great! They are very attentive and honest and help you find what you are looking for in your budget. Every time I come in there they clean my engagement ring, even though I didn't buy it from them! We bought our wedding rings here and we were very happy with the quality for the price. They also have free parking! -
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Madeline Sent on 07/06/20135 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
My husband and I purchased our wedding bands for our June 15, 2013 wedding at Steven Singer and we had an absolute blast with the whole process! Working with Gigi was so great and she helped us find the rings that were perfect for us. Steven Singer is so much fun to visit, even if you're just looking, as the staff is incredibly friendly and knowledgeable and because they seem to figure our your style and taste in seconds! We are both so happy with our bands and highly recommended taking a trip into Philly to visit Steven Singer Jewelers! -
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Mara Sent on 05/29/20135 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Loved the selection and the attentiveness. Cookies and wine! Quality is great and the rings are beautiful!!! -
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User1392302 Sent on 05/23/20135 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Wonderful purchasing experience!
Free parking - Gorgeous jewelry - cookies&drinks - Responsive and down to earth salespeople -
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User1169732 Sent on 05/21/20135 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Love my engagement ring and our wedding bands!!
Bob was great to work with!!
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Jennifer Sent on 05/12/20135 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
My fiance worked with Crystal to pick out my engagement ring. It far exceeded my expectations. I met Crystal when I took my ring in to have it sized. She was wonderful to work with. She also helped us pick out our wedding bands which I love. Plus any place that serves warm cookies while you shop gets bonus points in my book. -
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Anne Sent on 05/11/20135 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Loved, loved my diamod studs and matching necklace. Matched perfectly with my gown and got nothing but compliments on my wedding day! -
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User954324 Sent on 10/01/20125 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Steve Singer has been a pleasure to work with while purchasing all of my wedding jewelry, their professionalism and service is second to none, I now know why their billboards read I hate Steven Singer because once you go into the store its hard not to want to buy from them. -
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Susan Sent on 09/01/20125 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Great service!!!! They take their time, work with your price...no pressure. Greg was amazing...helped my fiance customize a perfect ring for me!!! We found beautiful bands to go with it. Great experience. -
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Patty Sent on 08/06/20125 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Excellent service and quality! -
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Richard Sent on 07/11/20125 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Steven Singer Jewelers was outstanding. They did the custom work on our spectacular wedding rings, and this was no small feat. Elizabeth and Joe worked with us for about six weeks, over three or four different visits, to get the rings just right. And, when the rings came in and I had lost more weight, rather than resizing the ring, they rebuilt it from scratch in 10 days, even though it was still about 8 weeks before the wedding, because they "didn't want [us] to worry about it."
Steven Singer was a pleasure to work with. While many may say "I Hate Steven Singer!" (check out their website - the story is hilarious), we truly love the work they did for us! -
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Martha Sent on 04/22/20125 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
We LOVE working with Steven Singer Jewelers and our jeweler Andrea. She has been wonderful through the months leading up to our wedding. We would highly recommend! -
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Jennifer Sent on 04/05/20125 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
I LOVE Steven Singer! This is the best jewelry store around the Philadelphia area. They helped my amazing husband select a gorgeous diamond and two matching infinity bands. The staff is young and friendly. They comp parking and offer drinks and cookies at the door. Everyone is extremely helpful and their selection of jewelry is unique. Definitely the place to go for engagement rings and wedding bands! -
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Jessica Sent on 04/01/20125 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Shanna Cooper is the most amazing Jeweler that SSJ has, of course I'm a little biased because she's my sister! But in all honesty--SSJ provided us with my engagement ring, our wedding bands and gorgeous diamond stud earrings for a wedding present from my husband (!). All the jewelery is top notch and the service is pretty damn awesome! GO THERE! Ask for Shanna--because she really is the best!!
Jessica and Marco -
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Melissa Sent on 03/22/20125 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
They were great! Very fast service and the jewelry is always beautiful! -
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Sonia Sent on 01/18/20125 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
We loved our experience at Steven Singer! From the wine and warm cookies to the extensive education we had on purchasing a diamond. Joe was great and very patient with us; we are extremely happy. -
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Wendy Sent on 01/09/20125 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
We were so impressed with Lanny - love the rings - great prices, fabulous selection, and attentive employees. We'll be shopping at Steven Singer for years to come... -
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Ruth Sent on 01/06/20125 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
We bought our engagement ring and wedding bands at Steven Singer Jewelers. They are helpful and patient with us. They have good services too. -
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Victoria Sent on 12/20/20115 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
They have everything you are looking for at various price ranges. We worked with Lanny who is just a wonderful guy to talk with. It also is fun to relax have a beer or wine while looking! Have fun while you are there! -
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Scott Sent on 10/21/20115 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
We looked at several high-end and boutique type jewelers in the diamond district and happened upon Steven Singer (we did recognize them from their billboards on 95). We immediately found what we wanted (classic looking white gold bands) at excellent prices. The engraving was handled perfectly and we like some of the post sales services they offer for lifetime, e.g., cleaning, re-sizing, etc. -
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Shana Sent on 10/04/20115 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
My husband had such a good experience with our jeweler, Denna, picking out my engagement ring that I was so excited to go to pick out our wedding bands. He proposed on a Friday and we met with Denna on Tuesday! :) She, and the whole staff, are great! We never felt pressured or rushed. Every time we go in, they clean my ring while we are shopping. It is a great place with a ton of selection! He took my ring in before the wedding to get a special cleaning and it came out better that I could have imagined!! We are going back to look at rings with my brother-in-law for his girl!! :) -
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Tin A. Sent on 09/04/20115 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
If you're looking for a fun, inviting atmosphere in which to ponder your biggest, most life-altering decisions, Steven Singer Jewelers in Philadelphia offers you the expertise and enthusiasm of jeweler Mandy, whose committment to her customers' needs went above and beyond typical customer service.
Imagine two women who refuse to leave Center City without their engagement rings in hand. After explaining the situation to Mandy, she helped us to not only find the perfect rings, but upon seeing our disappointment when we learned that we would have to wait for two weeks to see the rings on our fingers, responded to our outlandish request: we walked out of the store with the sizing rings (used to measure our fingers for the rings we'd ordered) to keep for two weeks, until we can return to the store for the "official" bands.
We would recommend Steven Singer Jewelers, and especially Mandy, to all couples, gay or straight, and were thrilled with the fantastic quality of our experience.
And they serve alcohol. -
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Kate Sent on 07/26/20115 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Steven Singer is an amazing jewlery store - they treat you like royalty. You leave the store knowing you made a great purchase. They helped my husband pick a great ring that I LOVE, can't wait to go back for other treats and gifts!! -
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Eileen Sent on 07/26/20115 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
"I hate Steven Singer" ;) LOVE my ring but love my hubby even more! Thank you for helping my darling husband & I pick the perfect diamond! We will be back! -
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Janine Sent on 05/27/20115 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
We first visited Steven Singer over a year ago when looking for engagement rings. The staff was extremely helpful and friendly. Unfortunately due to unforeseen circumstances we did not return to Steven Singer for almost an entire year to look again at engagement rings.
Deena, the woman we met with on our first visit, remembered both my fiancé and I and assisted us once again at looking at rings. This time we bought a ring that day, although I had to wait for an official proposal to receive it.
We were so happy with the service we received at Steven Singer that we returned to look at wedding bands the day we booked the Cathedral and although our intention was just to look we ended up purchasing the bands that day. -
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Keira Sent on 10/11/20105 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
I absolutely love working with Steven Singer Jewelers! My husband bought my engagement ring from there and based on his experience with them we decided to get our wedding bands there as well. Our consultant Shanna is great to work with and always remembers who we are when we come in. I am constantly suggesting our friends and family get their jewelry at Steven Singer! -
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Jean Sent on 08/27/20105 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
My husband went to Steven Singer to create my engagement ring and they did an amazing job! My husband chose the setting and they helped him find the perfect diamonds to go in it. It is gorgeous, the jewelers do great work. I had to have it sized and it was done in just a few days. We purchased our wedding rings and they delivered quickly. I ran out of time and went to have my engagement ring cleaned and the wedding bands engraved the day before the wedding and they turned it all around in 1 hour! -
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Jennifer Sent on 07/27/20105 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
We started shopping at Steven Singer when we were just looking at engagement rings, and had such a great experience that we went there for the engagement ring and both wedding bands! Gigi was such a treat to work with, and even now I love going in to get my ring cleaned so I can catch up with her! They definitely specialize in the engagement ring market, and know just the questions to ask to help lost soon-to-be-fiancees make decisions! I love my rings (and his, but mostly mine)! -
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Valerie Sent on 07/19/20105 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
What can I say....Steven Singer is amazing!!!!! Its my favorite place to shop!!! Professional, service is excellent......all I have to say is you get what you pay for....if you want beautiful quality and amazing custom design go to Steven Singer, if you want something that everyone else has....go to the mall...... -
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Kate Sent on 04/08/20105 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Excellent service! I had to have my engagement ring sized, and one of the guys I worked with offered to come back after they closed at 5pm in case I couldn't pick it up during the day due to work. They're more expensive than chain stores to be sure, but it is very worth it. Helpful employees, great selection, great atmosphere (they really do have beer, wine, soda and cookies, which can come in handy when buying wedding jewelry!). -
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John Sent on 12/30/20095 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
There is absolutely nothing bad that my wife or I can say about Steven Singer. We purchased her engagement ring setting and wedding bands there. There was no pressure to buy a full engagment ring. The diamond for her engagment ring was a gift from my father-in-law. Greg at Steven Singer was very helpful and knowledgable about the diamond as well as helping us pick a setting that would really show off the diamond. He gave the diamond thorough look and told us all about the diamond. We went back several times throughout the year and every time we went back Greg looked over the engagment ring, making sure all the stones were tight and still set correctly. We had the engagement ring resized twice. The first time we went, their jeweler was not in, but tGreg had the ring sent out to be resized and it was back within an hour.
When it came time to buy wedding bands, we went back to Greg and he was very patient with us in our selections. I myself looked through every band on two occassions until I found the one that was perfect. With us buying the engagement ring setting and having a referral from our friends we got a pretty nice discount on our wedding bands. I think we saved 25%.
The courtesy and friendliness of every employee in the store is outstanding. Steven Singer was the only store that we went to and we have no regrets what so ever. I would recommend them to anyone who is considering getting married. -
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Julie Sent on 10/22/20095 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
I LOVE Steven Singer and so does my husband!!! We were amazed by the wonderful atmosphere there and Greg Sr. was fabulous! From the moment we picked out our rings to the night we picked them up (and took a 45 min. complimentary carriage ride around old city) he was great! They took excellent care of us and even gave our 7 yr. old son a little football and baseball and played with him while we tried on our rings! My husband has bought me other pieces of jewelry from there and they all are so beautiful! It's a wonderful thing when a store makes a man enjoy shopping for jewelry for his wife!!! -
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Katie Sent on 07/20/20095 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Steven Singer is great! Beautiful jewelry and great staff. Gigi is awesome!! -
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Beverly Sent on 07/15/20095 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
We had a wonderful experience with Steven Singer! My hunsband had bought my engagement ring there (which was absolutely beautiful!) so we decided to also get our wedding bands there. They are very polite and greet you as soon as you walk through the door, asking if you would like something to drink, beer, scoth, water, or a fresh homemade cookie! They were very attentive and listened to exactly what we wanted and showed us those rings. They are not pushy at all and don't try and get you to buy something you don't want. We were very happy with our choice in rings! -
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Kim Sent on 06/08/20095 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
My husband and I began ring shopping at Robbins, and wow that was awful! We were so horrified at the whole experience, we decided to go to Steven Singer on a day that there were a million people in the store so we could just look around and not be bothered. We walked in, were greeted by a really nice gal and offered beer, soda, wine, champagne, and a cookie. We took 2 beers and 2 cookies and were seated at the ring counter to look around and were told Russ would be with us in a few. Watching some of the people in the store made us feel comfy, because... why would a jewelry store be that crowded (Robbins had 2 people in it -- Us.) if the experience was awful. Russ sat down, told us jokes, got to know who we were and what we were looking for. Together with Greg, they showed us trays and trays, and I was comfortable enough to say "omg, that is ugly" about rings, and it was a very fun and exciting process! Russ pulled out one ring, and my husband fell in love with it, and I just started crying over it. Greg helped us pick out the diamond for the setting, and I was speechless, it was exactly what I wanted. Russ, Greg and the Hubs were privvy to the (great) price, and I later found out we got a FANTASTIC deal on the ring.
We went back to them for our wedding bands and worked with Shawna who was fabulous. She took one look at my ring, asked me if I wanted to see the matching bands, to which I had NO idea there were matching bands to my engagement ring, and she showed me 3 and a few others that weren't matching, but looked nice with my ring, while my husband looked through a few trays for his ring. I found mine in about 4 minutes, and he found his in about 10. She quoted us prices, and it was a done deal! She was a pleasure to work with!
My husband wanted to get me a pair of earrings for a wedding present, and we ended up back at steven singer! Thank goodness because they basically match my wedding band and engagement ring!! We went in and Greg helped us out again, showed us a few pairs of earrings, talked with us about our wedding plans, cleaned and polished my engagement ring while we waited, and quoted us a fantastic price on the earrings.
The hubs went in and paid for them as a surprise, while he picked up our wedding bands months before they were even supposed to be ordered -- being a stand up & loyal customer is appreciated by the staff and company.
I have gotten so many compliments on my rings and earrings, I love them all, and they are exactly the style of rings I wanted (antique, filligree, estate jewelry type) at the right prices!!
EVERYONE in this store is very nice, welcoming, funny and makes you feel relaxed and not pressured when you shop, wait for your rings to be cleaned, or are just stopping in to say hello. I absolutely love this place, and I really enjoy going to get my rings polished and cleaned, and steven singer will definitley be our jewler for a lifetime!
Kudos to Steven Singer for creating such beautiful pieces at great prices, Russ, Greg and Shawna for making us comfortable and allowing us to have a fantastic time! The best part is, they support police officers, emt/ems, fire fighters!! This makes my husband (philly officer) reccomend his co workers to them, the company gives support and officers get a great great deal!!! -
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Nicole Sent on 03/04/20095 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
I am very pleased with both my engagement ring and our wedding rings from Steven Singer. I actually had a little problem with my wedding band right after my wedding day and they fixed it no problem without any question. They are very helpful and trustworthy!! -
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Michael Sent on 02/22/20095 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Steven Singer Jewelers provided us with very fast, friendly service. They worked closely with us to design custom rings that were reasonably priced. The rings were done almost a wekk ahead of schedule and came out perfectly! -
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Toni Sent on 12/19/20085 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
We used Steven Singer for our wedding bands and we are very happy with them. They came in exactly when we were told, and I think we got great jewelry for the money. -
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Megan Sent on 10/23/20085 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
They have great customer service and the prices are great as well. And if you get your engagement ring there as well they can clean it for you before the wedding. Make sure to do that because they make it look like new! -
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Jennifer Sent on 10/03/20085 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
They worked with my husband and I to design both our wedding bands and my engagement ring. We went through many proofs to come up with the perfect setting. i am so happy with our rings and I get compliments dailing on them. -
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Natalie Sent on 09/28/20085 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Use Russ he's amazing! -
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Maria Sent on 08/07/20085 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
My husband went to Steven Singer for my engagement ring. He said they were great to him. He was not rushed, he was welcomed with open arms and they even gave him money towards my ring from an old ring I was given years ago. The value for the cost was GREAT! Thanks! -
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Audrey Sent on 07/01/20085 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
My husband and I got both of our wedding bands at Steven Singer and could not be happier. Crystal assisted us in picking out the perfect rings. They had a wonderful selection and plenty to choose from. The customer service is great as they make you feel very comfortable and are not very pushy at all (as we found one of the other jewelers on Jewelers' Row to be). We got a great deal and didn't even have to haggle. They even shipped our rings to a relative in NJ to help us save on shipping costs and tax.
We'd definitely shop there again! -
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Beth Sent on 06/08/20085 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Our rings are gorgesous and we got them for an exceptional price!! The service we received at Steven Singer's was wonderful. We highly recommend going to them for any jewelry need!!! -
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Caitlin Sent on 02/23/20085 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Beautiful jewelry, great service! -
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Michelle Sent on 02/21/20085 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Free Parking and VERY helpful and convenient -
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Bridget Sent on 01/06/20085 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Everyone there is amazing. We worked with Joe. Tons of selections and very reasonable prices. -
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Lisa Sent on 11/30/20075 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
We worked with Joe who was amazing - found us exactly what we were looking for!!!! -
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Tara Sent on 07/24/20075 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
My hubby to be only had a set amount of money to spend on my engagement ring (he paid cash!). When he went to Steven Singer, he told the salesperson how much he had to spend. The salesperson was awesome and got me the biggest and best diamond he could for the money. -
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Michelle Sent on 12/20/20124.9 out of 5 rating4.9
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 4.5 out of 5 rating4.5
They were so helpful with us and we got exactly what we wanted. -
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Jill Sent on 08/17/20114.9 out of 5 rating4.9
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 4.5 out of 5 rating4.5
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Flexibility 5 out of 5 rating5.0
Steven Singer is great to work with. They make the whole jewelry buying experience fun and explain everything to you so you really know what you're getting. I do think we could have gotten a better price somewhere else, but with the whole experience we were given at steven singer along with the fact that we can go back and get our rings cleaned at any time free of charge, it makes it worth it to stick with a reputable company who stands behind their product. -
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Nichole Sent on 07/02/20094.9 out of 5 rating4.9
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Quality of service 5 out of 5 rating5.0
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Average response time 4.5 out of 5 rating4.5
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
My husband and I purchased all of our wedding jewelry at Steven Singer My husband had purchased my engagement ring there and because of how happy he was with the superb service and kindness of everyone; we went back for our wedding bands. The grooms wedding band came in and was too big so we returned for a smaller size, and when that came back in that was still too big, but we decided to keep it because we were very close to the Big Day. Well on the day of our wedding during the middle of the reception he realizes that his wedding band is no longer on his finger. We looked everywhere but could not find his ring. When we got back from our honeymoon we called Steven Singer to see if there was anything we could do. When the engagement ring was purchased we went with Jewelers Mutual (referred to us by Steven Singer) for the insurance for our jewelry. Because of the chaos with the wedding I had forgotten to have the wedding bands added onto the policy. If it were not for Cher at Steven Singer, who knows how this whole situation would have turned out. She helped with everything, even though it wasnt something that she should have taken care of. She went over and above to make this a good experience for us. She talked to Jewelers Mutual for us and let them know we were there and gave them everything they needed. She wrote letters to them and followed up an even faxed our paperwork to JM to get our jewelry scheduled on the policy. My hubby now how his ring back and is so very happy! Everyone should go here for all their jewelry needs!! Thank you Cher for all your hard work & dedication!!! Steven Singer Jewelers is #1!!!!!!! With Much Thanks, N & J Sciallis -
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Christi Sent on 01/08/20194.8 out of 5 rating4.8
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Quality of service 5 out of 5 rating5.0
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Average response time 4 out of 5 rating4.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
They're worth it!
We shopped around quite a bit, but ended up right back at Steven Singer Jewelers. Although their products are priced competitively, they come with the quality assurance, in-store service, and knowledgable in-house staff that make you comfortable with such a large purchase. We worked with Mandy, who was very helpful and accommodating the two or three times we stopped in before making a final decision. I will certainly consider returning here for any future jewelry needs. -
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Jenna Sent on 07/20/20164.8 out of 5 rating4.8
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Quality of service 4 out of 5 rating4.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
We went to Steven Singer to buy our wedding bands, and were extremely happy with the selection there - they have so many to choose from! The prices are extremely affordable, and our bands were ready to be picked up a month after we ordered them. We can't wait to wear them forever :) -
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Lauren Sent on 04/12/20124.8 out of 5 rating4.8
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Quality of service 5 out of 5 rating5.0
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Average response time 4 out of 5 rating4.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Great service and attention to details! The guys are all so nice and funny, but they take their work serious too. I even had my engagement ring polished while we browsed at their bands. Amazing craftsmanship and unique designs too. I can't wait to go back for my right hand ring! -
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Andrea Sent on 02/14/20124.8 out of 5 rating4.8
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 4.5 out of 5 rating4.5
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Value 4.5 out of 5 rating4.5
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Flexibility 5 out of 5 rating5.0
Great! Love our rings! The perfect compliment to our wedding and a wonderful lifelong memory of our special day. -
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Christina Sent on 11/20/20114.8 out of 5 rating4.8
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Quality of service 5 out of 5 rating5.0
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Average response time 4 out of 5 rating4.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
We love Steven Singer. Bob is our jeweler and he is great to work with! We love our rings and we feel as though we received great quality for a great price. I love being able to stop in any time and have my ring cleaned for free. My only complaint is they forgot to include an appraisal of my wedding band and I called twice an never received a phone call back. I wound up just stopping in the next time I was in the area and was provided the appraisal without a problem. -
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Jessica Sent on 04/26/20104.8 out of 5 rating4.8
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 4 out of 5 rating4.0
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Flexibility 5 out of 5 rating5.0
My finace proposed to me with his grandmothers ring, however the center stone needed to be put in a new setting. I had a design in mind but couldn't find a setting that was what I wanted. Steven Singer was able to custom make my setting for me. It was such a fun process. I brought in sketches I had done and they made a computer model from them, then they did a wax model before making the actual setting. It came out beautiful! I get comments on it wherever I go. The craftmanship was amazing- they got every detail I wanted right. Our jeweler there (Crystal) is great to work with-never pushy like others on jewelers row. We went back for our wedding bands and my husband goes back to her whenever he buys me jewelry. I'm sure we could have gotten our bands elsewhere for cheaper, but here we knew the quality we were getting and knew if anything ever happened to them the company would be around to fix them. I highly recommend them! Especially Crystal.
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Kelly Sent on 05/26/20084.7 out of 5 rating4.7
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Quality of service 5 out of 5 rating5.0
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Average response time 4.5 out of 5 rating4.5
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 4 out of 5 rating4.0
We got a great ring for a great price. They were very friendly and courteous. we wish they could have a negotiated a little more so I could have gotten a bigger stone, but I am still extremely pleased with my ring and their patience with helping us pick out the right one. -
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User1518475 Sent on 01/25/20144.6 out of 5 rating4.6
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Quality of service 4.5 out of 5 rating4.5
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Average response time 4 out of 5 rating4.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 4.5 out of 5 rating4.5
My rings are stunning. Thank you steven singer! -
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Stephanie Sent on 10/17/20124.6 out of 5 rating4.6-
Quality of service 5 out of 5 rating5.0
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Average response time 4 out of 5 rating4.0
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Professionalism 5 out of 5 rating5.0
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Value 4 out of 5 rating4.0
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Flexibility 5 out of 5 rating5.0
I love this jeweler! We found an amazing engagement ring here that my husband bought without the matching band because I did not like it. They custom made me a beautiful band to go with the ring. I get compliments on it all the time. Every time we go back for our complimentary ring cleanings we try to always get our jeweler, Russ, who was fantastic! -
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Lauren Sent on 08/09/20114.6 out of 5 rating4.6
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Quality of service 4 out of 5 rating4.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 4 out of 5 rating4.0
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Flexibility 5 out of 5 rating5.0
There are a lot of things to love about Steven Singer. My husband chose my engagement ring from their store, and he had a wonderful experience. He said that they were never pushy, even though he came back a few times and stayed for a while before making a final decision. The salesman he worked with, Greg, also is the salesman we worked with when choosing our wedding bands, and he is wonderful: very knowledgeable, patient, and pleasant. All three of our rings are beautiful, and we love wearing them. There were some negatives though. We chose what we wanted engraved inside our wedding bands, but when we received them, both had small errors. My husband's ring is titanium and difficult to re-engrave, and the store insisted that it couldn't be redone the way we wanted. However, with some serious pushing on my part, they managed to figure out a way to do it. We also were rather stressed when, the night before the wedding, one of the five diamonds in my husband's ring fell out! However, Steven Singer was very accommodating, and that morning a groomsman drove the ring to the store where they immediately repaired it.
All in all, we do like Steven Singer and will likely continue to shop there. My husband even bought me diamond stud earrings from there as a wedding present, and they are fabulous - very beautiful and stay in place no matter what I'm doing. My engagement ring and wedding band have also been very secure, and I love that I can return to have them cleaned and rhodium dipped free of cost any time that I want. Oh, and there are beverages and freshly baked cookies every time we come in, which makes me want to have it cleaned and redipped quite often! -
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Meredith Sent on 03/10/20094.6 out of 5 rating4.6
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 4 out of 5 rating4.0
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Flexibility 4 out of 5 rating4.0
We bought both my engagement ring, and our wedding bands from Steven Singer. The jewelers were great at helping us pick out rings that were our style and within our budget. We're very happy with our purchases. The prices were a little high, but I would also say the quality of their jewlery is above average as well. -
Quality of service
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Mickie Sent on 12/18/20084.6 out of 5 rating4.6
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Quality of service 4 out of 5 rating4.0
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Average response time 4 out of 5 rating4.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
We got our wedding bands and engagement ring from here. Ok, first of all, they are extremely helpful. But they made several mistakes - ordering the wrong woman's band, sizing the groom's ring too small, then when the correct woman's band came in, it was too small too. However, I have to admit, they fixed things as fast as they could. Their prices are very fair, and all their employees are extremely friendly and helpful. -
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Andrea Sent on 12/05/20074.5 out of 5 rating4.5
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Quality of service 5 out of 5 rating5.0
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Average response time 4 out of 5 rating4.0
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Professionalism 5 out of 5 rating5.0
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Value 4 out of 5 rating4.0
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Flexibility 4.5 out of 5 rating4.5
Great service and even better product! I LOVE, LOVE, LOVE our bands! They have a wide selection and our rings were ready 2 weeks before the orginal date! I highly recommend :-) -
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Jill Sent on 11/15/20114.4 out of 5 rating4.4
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Quality of service 4 out of 5 rating4.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 4 out of 5 rating4.0
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Flexibility 4 out of 5 rating4.0
We had a great experience at Steven Singer. Our salesperson was Gigi and I look forward to working with her in the future. The only negative is it can be very crowded in the store and sometimes it takes away from the personal feeling. Everyone that works there is very friendly and helpful. -
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Heather Sent on 08/23/20174.3 out of 5 rating4.3
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Quality of service 4.5 out of 5 rating4.5
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Average response time 5 out of 5 rating5.0
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Professionalism 4 out of 5 rating4.0
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Value 4 out of 5 rating4.0
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Flexibility 4 out of 5 rating4.0
My fiancé purchased my engagement ring here and we visited the store together to get my wedding band. I love them both! The service was good but I feel like we may have been passed around to representatives based on the amount we were willing to spend. -
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Samantha Sent on 12/13/20164.3 out of 5 rating4.3
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Quality of service 4.5 out of 5 rating4.5
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Average response time 5 out of 5 rating5.0
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Professionalism 4 out of 5 rating4.0
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Value 4 out of 5 rating4.0
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Flexibility 4 out of 5 rating4.0
Although the one hostess always seems to have an attitude, we love our Jeweler(s) Deanna (and Ariel!). We love the attention we get, even when it seemed like I couldn't make a decision on my wedding band. The prices are pretty amazing for a Premier Jeweler, so I highly recommend them to our friends and family. -
Quality of service
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User1949839 Sent on 12/03/20144.3 out of 5 rating4.3
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Quality of service 4.5 out of 5 rating4.5
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Average response time 4 out of 5 rating4.0
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Professionalism 5 out of 5 rating5.0
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Value 4 out of 5 rating4.0
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Flexibility 4 out of 5 rating4.0
I love my rings! They were very helpful and patient there. Make sure you make an appointment, it gets very crowded! -
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Jennifer Sent on 05/17/20114.2 out of 5 rating4.2
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Quality of service 4 out of 5 rating4.0
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Average response time 4 out of 5 rating4.0
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Professionalism 4 out of 5 rating4.0
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Value 5 out of 5 rating5.0
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Flexibility 4 out of 5 rating4.0
We had only good things to say up until they shipped us the wrong wedding band, it was 14K instead of 18K and although they said it was their fault, they only wanted to refund us $100 if we kept it and a new one wouldn't be ready in time. And the one woman Crystal tried to blame my husband by saying we paid it off in January and the wedding being in April was too close? Wth does that have to do with getting the right band in the mail? It's not like it wasn't made in time? All in all, love their jewelry but that left a bad taste in our mouthes and we may not shop their again. We ended up staying with the 14K band because I wanted the band I wore on our wedding day. Ask for Joe, he was great throughout the whole ordeal so we would only deal with him going forward. -
Quality of service
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