Sheraton Philadelphia University City Hotel

Sheraton Philadelphia University City Hotel

3549 Chestnut Street
Philadelphia, PA 19104 | map
Services: Ceremony, Reception
Maximum capacity: 300
Catering: Offered in-house
 
4.9
out of 5.0
Quality of Service:
(4.9 / 5.0)
Responsiveness:
(5.0 / 5.0)
Professionalism:
(5.0 / 5.0)
Value:
(4.8 / 5.0)
Flexibility:
(4.9 / 5.0)
5.0/5.0
  • Quality of Service: 5.0
  • Responsiveness: 5.0
  • Professionalism: 5.0
  • Value: 5.0
  • Flexibility: 5.0

We recently got married on July 26, 2014 and had our reception held at the Sheraton in University City. It is a very beautiful venue! We had the entire lower level to ourselves. The cocktail hour was held in the lower level lobby and dinner was held in the Benjamin Franklin Ballroom. Marta Federline was our catering sales manager and she was very prompt with everything! We had the option to have American or Chinese food for our wedding. Since we're Asian, we gladly chose Chinese food for our guests that was catered by Sang Kee Restaurant (located right inside the hotel!). We had the traditional 10-course meal. Everything turned out superb! We dealt with Michael Chow and Hugh Kong (Sang Kee Restaurant) from start to finish. They were very, very professional every time we met up for menu changes, tastings, etc. They were also very detailed-oriented and very easy to deal with. All the guests complimented on how great the food was and how beautiful the food was arranged. Overall, it was a great experience and all the guests had a great time! This place is also convenient for out-of-town guests...the rooms are located upstairs! If you booked your wedding with this place, you can reserve a block of rooms for your guests, and the bride and groom get to have a complimentary bridal suite with free parking! The bridal suite was very huge and beautiful with modern amenities. All of the staff at this place was very helpful to our guests, especially the front desk. I cannot thank everyone enough for how patient they were with us from start to finish. I would definitely recommend this place for anyone who wants to have their wedding or other events. Overall, the pricing was reasonable. The location was great for our guests...they can go out and walk around and experience the city. I would plan this wedding all over again! Thank you Sheraton and Sang Kee! You guys were great!

  • Wedding: 07/26/2014
Services Used: Ceremony & Reception Venue
4.6/5.0
  • Quality of Service: 4.5
  • Responsiveness: 5.0
  • Professionalism: 5.0
  • Value: 4.0
  • Flexibility: 4.5

This is a wonderful place for any gathering, we really enjoyed it there. A bit expensive though..

  • Wedding: 07/27/2012
Services Used: Ceremony & Reception Venue
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mary
2 Reviews
5.0/5.0
  • Quality of Service: 5.0
  • Responsiveness: 5.0
  • Professionalism: 5.0
  • Value: 5.0
  • Flexibility: 5.0

I WOULD LIKE TO THANK THE STAFF FROM THE SHERATON HOTEL ON THE GREAT JOB THAT THEY DID TO MAKE MY DAUGHTER'S WEDDING GREAT,,, FRONT THE START TO THE FINISH.. WHEN WE MEET WITH THE STAFF WE FELT THAT WE WERE IN GOOD HANDS. AND THAT WAS TRUE.. THE COCKTAIL HOUR, AND THE RECEPTION WAS WONDERFUL. EVERYONE IS STILL TALKING ABOUT IT....

  • Wedding: 12/18/2010
Services Used: Ceremony & Reception Venue
5.0/5.0
  • Quality of Service: 5.0
  • Responsiveness: 5.0
  • Professionalism: 5.0
  • Value: 5.0
  • Flexibility: 5.0

This is the best decision we could have ever made regarding our wedding! This was the first and only place we looked at and it was absolutely perfect. We knew the minute we walked in this was the right fit for us. The atmosphere was exactly what we were looking for. We booked in 2008 and between then and our recent wedding, the room and hotel were updated. Our wedding sales contact was phenomenal! She was on top of every detail and responded to every question immediately; she made it so easy and she did a flawless job. When we walked into the ballroom my mouth dropped-what she created for us was a truly magnificent gift that we will treasure forever. I will miss working with her very much as she was so pleasant and really had our best interests in mind. I cannot say enough about our experience here. If you have the opportunity to book this venue-don't give it up! You won't be sorry!

  • Wedding: 10/23/2010
Services Used: Catering, Ceremony & Reception Venue, Wedding Cake
5.0/5.0
  • Quality of Service: 5.0
  • Responsiveness: 5.0
  • Professionalism: 5.0
  • Value: 5.0
  • Flexibility: 5.0

I cannot say enough great things about the experience that I had at this hotel for our wedding. My family is still talking about our wedding! We did not have the ceremony here, only the reception. The layout of the space was very nice. We had a separate room for the cocktail hour and our guests were able to use the area immediately outside the cocktail reception room to mingle, as well. The staff had no problem serving our guests there, too. The ballroom was just down the hall so it was not difficult to get our guests from one room to another. And, we were the only wedding happening (this was important to us--we wanted the attention for the day).

Elizabeth was our wedding coordinator at the hotel. She helped guide us every step of the way. Very nice personality and she was interested in all of our wedding details to help ensure their staff carried through what we envisioned for out day to the reception. Ask for her!

The food was delicious! We got to have a taste-testing a couple of months before the wedding to choose our entrees. The food did not taste like most catering hall foods--bland. Their food is made fresh and really had a great presentation.

The hotel's location is good. It is still in the city, but without the cost of Center City pricing. We also got a complimnetary parking for our guests! The other hotels we looked at did not offer this. This was important for us to offer our guests.

Overall: great service, great food and for a good price.

  • Wedding: 06/19/2010
Services Used: Ceremony & Reception Venue
215-387-8000
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4.9
out of 5.0
5 Reviews

My Awards
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2012 Bride's Choice Award®