Royal Palace Ballrooms Reviews
View more informationReviews
4.3 out of 5 rating
4.3 Good
4.3 out of 5 rating
14 Reviews
86% recommend it
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Quality of service 4.3 out of 5 rating
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Average response time 4.2 out of 5 rating
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Professionalism 4.3 out of 5 rating
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Value 4.4 out of 5 rating
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Flexibility 4.3 out of 5 rating
Awards
14
+13
User photos
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Marisol Sent on 07/06/20235 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Stephanie’s quinceañera
Quiero agradecer enormemente a todos por tan espectacular atención, ayuda en cada detalle,, a la srita. Isabel Lemus te debo todo,,,,,,,🥰gracias por ser tan especial y estar al pendiente de todo, a todo el personal en general son espectacular un millón de gracias a gypsi por ser tan atenta😍🤩Quiero agradecer enormemente a todos por tan espectacular atención, ayuda en cada detalle,, a la srita. Isabel Lemus te debo todo,,,,,,,🥰gracias por ser tan especial y estar al pendiente de todo, a todo el personal en general son espectacular un millón de gracias a gypsi por ser tan atenta😍🤩-
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+14 photos
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Quality of service
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Chaveli Sent on 09/11/20175 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
I really loved this place since the beginning. Perfect for all in one wedding and more than affordable. I loved itI really loved this place since the beginning. Perfect for all in one wedding and more than affordable. I loved it -
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Michi Sent on 09/24/20155 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
I looked all over to find an affordable venue for my wedding and by far this place has met my financial needs and surpassed the expectations I would have available to me. Although I have booked the venue for my wedding next year, I am confident it will all work out smoothly. Hugo and his family are all nice and super detailed. Vaity has been available for all my questions and concerns. When I toured the facility they showed me one ballroom that was already set up for a wedding later that day and it was gorgeous. They also will help you with ideas to fit what you envision. They offer all inclusive packages or they will custom make you a package according to what you need. They work with a few vendors and you can always customize with them as well. I am so excited and look forward to making my dream wedding come true next July. I will post a review after the fact to inform you all on the actual service and details....I looked all over to find an affordable venue for my wedding and by far this place has met my financial needs and surpassed the expectations I would have available to me. Although I have booked the venue for my wedding next year, I am confident it will all work out smoothly. Hugo and his family are all nice and super detailed. Vaity has been available for all my questions and concerns. When I toured the facility they showed me one ballroom that was already set up for a wedding later that day and it was gorgeous. They also will help you with ideas to fit what you envision. They offer all inclusive packages or they will custom make you a package according to what you need. They work with a few vendors and you can always customize with them as well. I am so excited and look forward to making my dream wedding come true next July. I will post a review after the fact to inform you all on the actual service and details.... -
Quality of service
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User2133738 Sent on 05/15/20155 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
They did an incredible job! Surpassed my expectations. My wedding was beautiful and I have the the whole team at Royal Palace to thank!They did an incredible job! Surpassed my expectations. My wedding was beautiful and I have the the whole team at Royal Palace to thank! -
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Margaret Sent on 12/29/20145 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
I had a beautiful wedding reception at this banquet hall! The banquet hall provides a package to fit each client's needs, so I was able to have a photographer, limo, DJ, flowers, cake, and catering through my package. Our families kept talking about how beautiful the banquet hall looked, and everyone LOVED the food (chicken mignon) that was served. I have a very picky family so I was very pleased to hear that they enjoyed the food so much. The tables looked beautiful as well. The florist created beautiful centerpieces - and a gorgeous bouquet for my ceremony. The staff was incredibly friendly and easy to work with. They put together my dream wedding. My husband and I truly feel that our wedding day was perfect!!I had a beautiful wedding reception at this banquet hall! The banquet hall provides a package to fit each client's needs, so I was able to have a photographer, limo, DJ, flowers, cake, and catering through my package. Our families kept talking about how beautiful the banquet hall looked, and everyone LOVED the food (chicken mignon) that was served. I have a very picky family so I was very pleased to hear that they enjoyed the food so much. The tables looked beautiful as well. The florist created beautiful centerpieces - and a gorgeous bouquet for my ceremony. The staff was incredibly friendly and easy to work with. They put together my dream wedding. My husband and I truly feel that our wedding day was perfect!! -
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Carla Sent on 05/03/20135 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
These ppl are AWESOME!!!! They truly made my wedding a dream. They were so helpful throughout the whole process, they answered my e-mails and phone calls in a timely manner and they guide me in whatever I needed. The venue is gorgeous, the price us VERY reasonable for all that it includes, and the staff is the best. I'm definitely doing more parties there.These ppl are AWESOME!!!! They truly made my wedding a dream. They were so helpful throughout the whole process, they answered my e-mails and phone calls in a timely manner and they guide me in whatever I needed. The venue is gorgeous, the price us VERY reasonable for all that it includes, and the staff is the best. I'm definitely doing more parties there. -
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Ruby Sent on 10/25/20125 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
EVERYTHING WAS PERFECT AND GREAT PRICE !!!EVERYTHING WAS PERFECT AND GREAT PRICE !!! -
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Anisley Sent on 03/29/20115 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
We had our wedding reception at Royal Palace Ballrooms and the event turned out wonderful. The room we used was set up about 3 days before the wedding so I was able to come in and see what it would look like the day of the wedding. Their servers were very professional and attentive to our needs and those of all of our guests. The food was delicious. I would recommend this venue to anyone searching for a place that handles evertyhing for you.We had our wedding reception at Royal Palace Ballrooms and the event turned out wonderful. The room we used was set up about 3 days before the wedding so I was able to come in and see what it would look like the day of the wedding. Their servers were very professional and attentive to our needs and those of all of our guests. The food was delicious. I would recommend this venue to anyone searching for a place that handles evertyhing for you. -
Quality of service
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Jessica Sent on 10/07/20085 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
The price includes everything you need, cake, photography, videography, catering, ceremony and reception site, they really made my wedding day unforgettableThe price includes everything you need, cake, photography, videography, catering, ceremony and reception site, they really made my wedding day unforgettable -
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User2040750 Sent on 02/16/20154.8 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 4.5 out of 5 rating
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Professionalism 4.5 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
If you’re looking for an all-in-one venue, you must check this place out. Hugo and his family are just awesome. They make it easy for you, they are budget friendly, and they give different ideas. They have a vendor for everything your need for the big day. I must check out. I had a huge 200 person wedding, and everything was all done in house.If you’re looking for an all-in-one venue, you must check this place out. Hugo and his family are just awesome. They make it easy for you, they are budget friendly, and they give different ideas. They have a vendor for everything your need for the big day. I must check out. I had a huge 200 person wedding, and everything was all done in house. -
Quality of service
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Cristina Sent on 07/28/20094.7 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 4.5 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 4.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Royal Palace is not only a beautiful venue, they also provide excellent service. They were always there to answer any of my questions and delivered on all their promises. I hope to be able to use this venue for future events.Royal Palace is not only a beautiful venue, they also provide excellent service. They were always there to answer any of my questions and delivered on all their promises. I hope to be able to use this venue for future events. -
Quality of service
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Geily Sent on 04/22/20134.3 out of 5 rating
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Quality of service 3.5 out of 5 rating
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Average response time 4.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 4.5 out of 5 rating
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Flexibility 4.5 out of 5 rating
amazing venue, my wedding turned out to be more than what i had dreamed of. Beautiful place, and great accessibility .amazing venue, my wedding turned out to be more than what i had dreamed of. Beautiful place, and great accessibility . -
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Idalmys M. Sent on 06/29/20231 out of 5 rating
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Quality of service 1.0 out of 5 rating
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Average response time 1.0 out of 5 rating
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Professionalism 1.0 out of 5 rating
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Value 1.0 out of 5 rating
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Flexibility 1.0 out of 5 rating
Royal Palace Ballroom
My daughter’s Quinces took place this past weekend and all I can say that it was the worst I have ever experienced. We had a violinist during cocktail which couldn’t be heard due to music coming from party upstairs or from speakers downstairs. We had paid extra ( 1,500) for the immersive experience which didn’t get because lights were not dimmed therefor slide show was faded along other scenes through out the evening, didn’t get what we were sold. The food was an embarrassment, my guests were served cold dry chicken and to top things off CANNED green beans and yet we were told that they had a great chef. The cake was dry and not decorated as discussed with coordinator and had to take time from picture session to fix it. Opening the stage took some time because curtains were not opening automatically and they ended with employees to open it manually. Also good luck getting anyone to answer your calls, text or emails after payment. I DO NOT recommend this ballroom although they market themselves as the best! We did not get the event we paid for nor my daughter the night she dreamed of.My daughter’s Quinces took place this past weekend and all I can say that it was the worst I have ever experienced. We had a violinist during cocktail which couldn’t be heard due to music coming from party upstairs or from speakers downstairs. We had paid extra ( 1,500) for the immersive experience which didn’t get because lights were not dimmed therefor slide show was faded along other scenes through out the evening, didn’t get what we were sold. The food was an embarrassment, my guests were served cold dry chicken and to top things off CANNED green beans and yet we were told that they had a great chef. The cake was dry and not decorated as discussed with coordinator and had to take time from picture session to fix it. Opening the stage took some time because curtains were not opening automatically and they ended with employees to open it manually. Also good luck getting anyone to answer your calls, text or emails after payment. I DO NOT recommend this ballroom although they market themselves as the best! We did not get the event we paid for nor my daughter the night she dreamed of. -
Quality of service
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April Sent on 09/13/20100.5 out of 5 rating
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Quality of service 0.5 out of 5 rating
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Average response time 0.0 out of 5 rating
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Professionalism 0.0 out of 5 rating
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Value 2.0 out of 5 rating
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Flexibility 0.0 out of 5 rating
Extremely difficult to get in contact with the people that work there. They made empty promises. The white glove servers were very rude.Extremely difficult to get in contact with the people that work there. They made empty promises. The white glove servers were very rude. -
Quality of service
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