Rolling Green Country Club Reviews
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4.6 out of 5 rating
4.6 Very good
4.6 out of 5 rating
23 Reviews
93% recommend it
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Quality of service 4.7 out of 5 rating
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Average response time 4.3 out of 5 rating
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Professionalism 4.8 out of 5 rating
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Value 4.8 out of 5 rating
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Flexibility 4.7 out of 5 rating
Awards
23
+6
User photos
Weddingwire
4.6/5
23 reviews
Google
4.5/5
168 reviews
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Featured
Melissa B. Sent on 10/14/20234.8 out of 5 rating-
Quality of service 5.0 out of 5 rating
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Average response time 4.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Rolling Green was Wonderful!
Married 9.9.2023. The wedding was absolutely wonderful! The food was great, service day of wedding was great, and Krystal did a ton to help personalize the day for us. They worked with our day-of facilitator (Holly from Sara Kathleen Events) to iron out the timeline (down to the minute!) and even allowed early access for some vendors. The outdoor areas were wonderful to capture some beautiful photos, and to have the ceremony! The staff were all great, from the guys driving us around on golf carts to Kate & Krystal who made it happen. The reception area was large and there was plenty of space for dancing. The cocktail area was a little small for 150 people, so you might want to plan to have it outside. But all-in-all that was the only hiccup and we'd highly recommend Rolling Green for your wedding!Married 9.9.2023. The wedding was absolutely wonderful! The food was great, service day of wedding was great, and Krystal did a ton to help personalize the day for us. They worked with our day-of facilitator (Holly from Sara Kathleen Events) to iron out the timeline (down to the minute!) and even allowed early access for some vendors. The outdoor areas were wonderful to capture some beautiful photos, and to have the ceremony! The staff were all great, from the guys driving us around on golf carts to Kate & Krystal who made it happen. The reception area was large and there was plenty of space for dancing. The cocktail area was a little small for 150 people, so you might want to plan to have it outside. But all-in-all that was the only hiccup and we'd highly recommend Rolling Green for your wedding! -
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Katie G. Sent on 11/30/20215 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Amazing, Smooth and Fun
Krystal was amazing. She made the process of planning the wedding very easy and fun. Everything that we asked of her she made happen. I really wanted a donut wall and she went out of her way and had her mom make me one! She also made sure there was vegan options for many that had allergies. The layout of the room was exactly as I wanted it to be and the food / drinks were fantastic and tasted just like it did for the wedding tasting. Krystal was always very responsive if I had any questions and got back to my parents and I in a timely matter. I really didnt have to stress about anything. The night of the wedding, my husbands rental shoes completely broke and Krystal took him to the Pro shop to pick out some gym shoes! It was a life saver and was so kind of her. The venue is beautiful and the layout is a open floor plan. The service was exceptional. I would recommend this place for anyones wedding!Krystal was amazing. She made the process of planning the wedding very easy and fun. Everything that we asked of her she made happen. I really wanted a donut wall and she went out of her way and had her mom make me one! She also made sure there was vegan options for many that had allergies. The layout of the room was exactly as I wanted it to be and the food / drinks were fantastic and tasted just like it did for the wedding tasting. Krystal was always very responsive if I had any questions and got back to my parents and I in a timely matter. I really didnt have to stress about anything. The night of the wedding, my husbands rental shoes completely broke and Krystal took him to the Pro shop to pick out some gym shoes! It was a life saver and was so kind of her. The venue is beautiful and the layout is a open floor plan. The service was exceptional. I would recommend this place for anyones wedding! -
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Kristin P. Sent on 07/04/20215 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Great venue
Such a beautiful venue and fantastic staff! Krystal made wedding planning fun and easy! Rolling Green provided exceptional food, and the service was outstanding. We can't thank you enough for making our wedding day so unique and special.Such a beautiful venue and fantastic staff! Krystal made wedding planning fun and easy! Rolling Green provided exceptional food, and the service was outstanding. We can't thank you enough for making our wedding day so unique and special. -
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Melinda Sent on 09/18/20185 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Great quality here! All the staff was extremely helpful, considerate in ways even without us asking. Food was excellent and all the guests also seemed happy.Great quality here! All the staff was extremely helpful, considerate in ways even without us asking. Food was excellent and all the guests also seemed happy. -
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Denise Sent on 09/29/20185 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
My sons reception was held at Rolling Green and it was wonderful. The staff was very helpful and efficient and the food was excellent. It was easy to set up the few things we had to set up and the staff was hard at work and even taught us how they fold the napkins when we asked to watch how it was done! The chef was wonderful the day we did the tasting for the reception. You will not be disappointed it you book your event with themMy sons reception was held at Rolling Green and it was wonderful. The staff was very helpful and efficient and the food was excellent. It was easy to set up the few things we had to set up and the staff was hard at work and even taught us how they fold the napkins when we asked to watch how it was done! The chef was wonderful the day we did the tasting for the reception. You will not be disappointed it you book your event with them -
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Lindsey Sent on 09/18/20185 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
This was the perfect venue for our wedding day! The entire staff was friendly and attentive. Our guests seemed to really enjoy the food and people who ate the cake LOVED it! We had several guests, including myself, with food allergies and the kitchen was able to provide us with safe food and we were all comfortable eating it....this was a huge plus for me! Sara was extremely helpful and flexible and we were able to get exactly what we wanted. We just had the reception here and were able to come from the ceremony and take pictures on their beautiful greens. They were accommodating to us, our vendors and our guests. Our guests are still commenting on how enjoyable the staff was all evening long.This was the perfect venue for our wedding day! The entire staff was friendly and attentive. Our guests seemed to really enjoy the food and people who ate the cake LOVED it! We had several guests, including myself, with food allergies and the kitchen was able to provide us with safe food and we were all comfortable eating it....this was a huge plus for me! Sara was extremely helpful and flexible and we were able to get exactly what we wanted. We just had the reception here and were able to come from the ceremony and take pictures on their beautiful greens. They were accommodating to us, our vendors and our guests. Our guests are still commenting on how enjoyable the staff was all evening long. -
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Katie Sent on 05/13/20185 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
My experience with Rolling Green was overall very positive! We had the absolute best wedding day and were thrilled with what we got! We had some concerns initially as there was a change in staffing with their event coordinator. This made us nervous as we were very comfortable with the woman we met with initially. However, Sara exceeded our expectations! She was responsive and helpful and gave great ideas when we needed support. She was very professional and we are really pleased about this. She e-mailed with us promptly and made sure we had what we needed during the day. We had a rainy day and Rolling Green was very flexible about giving us space for pictures and helping out where we needed. Again, the wedding was everything we wanted. The bar, the food (and food options-the appetizers are amazing), and environment were so wonderful. The room itself is clean, the chairs were awesome (and we didn't have to pay extra for what I thought were pretty and comfortable chairs), and spacious. The lighting was great, and the layout of the room was neat. Rolling Green also accommodated for a large head table of 33 people and it was spacious and organized. Overall, we would recommend Rolling Green to anyone looking for a wedding venue.My experience with Rolling Green was overall very positive! We had the absolute best wedding day and were thrilled with what we got! We had some concerns initially as there was a change in staffing with their event coordinator. This made us nervous as we were very comfortable with the woman we met with initially. However, Sara exceeded our expectations! She was responsive and helpful and gave great ideas when we needed support. She was very professional and we are really pleased about this. She e-mailed with us promptly and made sure we had what we needed during the day. We had a rainy day and Rolling Green was very flexible about giving us space for pictures and helping out where we needed. Again, the wedding was everything we wanted. The bar, the food (and food options-the appetizers are amazing), and environment were so wonderful. The room itself is clean, the chairs were awesome (and we didn't have to pay extra for what I thought were pretty and comfortable chairs), and spacious. The lighting was great, and the layout of the room was neat. Rolling Green also accommodated for a large head table of 33 people and it was spacious and organized. Overall, we would recommend Rolling Green to anyone looking for a wedding venue. -
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User2557932 Sent on 03/21/20165 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
My mom's 80th birthday celebration was a huge success!My mom's 80th birthday celebration was a huge success! -
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Angie Sent on 10/04/20155 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
There are not enough words to illustrate how invaluable Julie Ryan was. From the start she put any reservations to ease, and step by step led us through the entire wedding planning process. Her genuine care and attention for the people she works with is demonstrated by her flexibility, accessibility, professionalism and kind nature. Everyone raved about how on point and amazing she was on our wedding day. From contacting vendors, dealing with family members, budget concerns, hotel accommodations, and quelling day of quitters she was on hand with solutions and resolutions. There was never a "I can't" with Julie, it was always "I'm sure I can do something." Rolling Green is such a breathtakingly beautiful venue to begin with, but the added value of having Julie as your events coordinator makes it absolutely priceless.There are not enough words to illustrate how invaluable Julie Ryan was. From the start she put any reservations to ease, and step by step led us through the entire wedding planning process. Her genuine care and attention for the people she works with is demonstrated by her flexibility, accessibility, professionalism and kind nature. Everyone raved about how on point and amazing she was on our wedding day. From contacting vendors, dealing with family members, budget concerns, hotel accommodations, and quelling day of quitters she was on hand with solutions and resolutions. There was never a "I can't" with Julie, it was always "I'm sure I can do something." Rolling Green is such a breathtakingly beautiful venue to begin with, but the added value of having Julie as your events coordinator makes it absolutely priceless. -
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Joan Sent on 09/24/20184.9 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 4.5 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Sarah and the team were wonderful! The food was delicious and we received many compliments! They made our day very special! There's a pleasure working with all of them.Sarah and the team were wonderful! The food was delicious and we received many compliments! They made our day very special! There's a pleasure working with all of them.-
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Sue Sent on 10/01/20184.9 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 4.5 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Beautiful facility for a wedding reception. Staff were very pleasant and easy to work with. The Tasting dinner for the wedding was a unique and very special event, much like dining at a 4 star restaurant. The staff, including the chef, coordinator and manager all treated us like we were the only people in the world that mattered. Special attention was made to make sure every detail was completed to our satisfaction from napkin folding to each morsel we chose to serve. The chef was outstanding on his meal selections, plating and desire to assist with special meal needs of our guests. Many of our guests raved about the delicious food and we agreed! Thank you for making this a most elegant affair for our daughter and son-in-law.Beautiful facility for a wedding reception. Staff were very pleasant and easy to work with. The Tasting dinner for the wedding was a unique and very special event, much like dining at a 4 star restaurant. The staff, including the chef, coordinator and manager all treated us like we were the only people in the world that mattered. Special attention was made to make sure every detail was completed to our satisfaction from napkin folding to each morsel we chose to serve. The chef was outstanding on his meal selections, plating and desire to assist with special meal needs of our guests. Many of our guests raved about the delicious food and we agreed! Thank you for making this a most elegant affair for our daughter and son-in-law.-
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+2 photos
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Denise Sent on 09/17/20184.9 out of 5 rating
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Quality of service 4.5 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
My son and daughter in law had their reception at Rolling Green and it was wonderful! The venue is beautiful and the staff was very helpful. From the day we did the tasting, which was the first time I had contact with Sara and the staff, they went the extra mile. I was not feeling well that day and the chef and the staff made sure that whatever I missed tasting was wrapped up and sent home with me.
Sara was always very easy to work with and to get in touch with when we had questions. The staff was very helpful the day we set up the tables, and even taught us how to fold the napkins when we we were watching them do this.
Everything went smoothly the night of the reception and the food was fantastic! The day after when we went to pack up all the items we used for the reception, the staff had it all in one spot for us so we literally just had to put in the boxes.
You will not be disappointed if you chose Rolling Green for your reception or event!My son and daughter in law had their reception at Rolling Green and it was wonderful! The venue is beautiful and the staff was very helpful. From the day we did the tasting, which was the first time I had contact with Sara and the staff, they went the extra mile. I was not feeling well that day and the chef and the staff made sure that whatever I missed tasting was wrapped up and sent home with me.
Sara was always very easy to work with and to get in touch with when we had questions. The staff was very helpful the day we set up the tables, and even taught us how to fold the napkins when we we were watching them do this.
Everything went smoothly the night of the reception and the food was fantastic! The day after when we went to pack up all the items we used for the reception, the staff had it all in one spot for us so we literally just had to put in the boxes.
You will not be disappointed if you chose Rolling Green for your reception or event! -
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Gary Sent on 11/18/20164.9 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 4.5 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Visit the facility and talk to the wedding coordination and planning staff.Visit the facility and talk to the wedding coordination and planning staff. -
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Lara Sent on 10/02/20164.9 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 4.5 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
My husband and I had our wedding reception at Rolling Green Country Club this past August. We were very pleased with the venue, the service, and the value! The staff at Rolling Green was very friendly, accommodating, and attentive. Plus, the venue is gorgeous. I definitely recommend using this venue for weddings, as well as other events!My husband and I had our wedding reception at Rolling Green Country Club this past August. We were very pleased with the venue, the service, and the value! The staff at Rolling Green was very friendly, accommodating, and attentive. Plus, the venue is gorgeous. I definitely recommend using this venue for weddings, as well as other events! -
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Greg Sent on 06/14/20174.8 out of 5 rating
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Quality of service 4.5 out of 5 rating
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Average response time 4.5 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Beautiful setting. The club worked with us to make a great day. The new event person, Sara Gilmore is super responsive. We used many outside vendors and she managed all of them seamlessly. The chef had two excellent entrees, filet and grouper. Both were enthusiastically received.Beautiful setting. The club worked with us to make a great day. The new event person, Sara Gilmore is super responsive. We used many outside vendors and she managed all of them seamlessly. The chef had two excellent entrees, filet and grouper. Both were enthusiastically received. -
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User1693056 Sent on 07/02/20144.8 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 4.0 out of 5 rating
We had our wedding and reception here and were very pleased. The wedding coordinator helped us immensely especially when it came to making our outdoor wedding into an indoor affair due to uncooperative weather. The venue's scenery is absolutely beautiful!We had our wedding and reception here and were very pleased. The wedding coordinator helped us immensely especially when it came to making our outdoor wedding into an indoor affair due to uncooperative weather. The venue's scenery is absolutely beautiful! -
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Maggie Sent on 11/17/20164.6 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 3.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Julie Ryan is amazing to work with. You could tell she truly cared about making our day exactly what we had imagined. She took away a lot of the stress of planning our reception because I knew I could count on her for all of the details. I was able to fully enjoy our wedding day and did not have to think/stress about anything!Julie Ryan is amazing to work with. You could tell she truly cared about making our day exactly what we had imagined. She took away a lot of the stress of planning our reception because I knew I could count on her for all of the details. I was able to fully enjoy our wedding day and did not have to think/stress about anything! -
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Erica Sent on 12/04/20154.6 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 3.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Rolling green was great to work with. They were flexible and respected my budget.Rolling green was great to work with. They were flexible and respected my budget. -
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Deena K. Sent on 12/02/20214.4 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 3.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 4.0 out of 5 rating
Krystal Scharringhausen
Krystal's laid back personality and overall calmness made a stressful rainy day work out wonderful for our wedding! My husband Kyle and I are grateful for having Krystal for our wedding experience.Krystal's laid back personality and overall calmness made a stressful rainy day work out wonderful for our wedding! My husband Kyle and I are grateful for having Krystal for our wedding experience. -
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Yihan Sent on 08/21/20164.3 out of 5 rating
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Quality of service 4.5 out of 5 rating
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Average response time 2.5 out of 5 rating
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Professionalism 4.5 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
First of, the club is really beautiful. Perfect for an outdoor wedding and taking pictures. The ballroom is a unique shape and a good size, and because of the way it is set up can easily accommodate either large or small parties and makes it very flexible in terms of how you want to use it. All the staff at the club are extremely nice and friendly. The event planner, Julie, was very accommodating. She is very flexible would always try to find a way to work with our requests. She was able to work out a lower minimum to accommodate us, which was a great value. She is also very good at guiding us through the whole planning process. At times it would take her longer to deliver some things than she promised during the planning stage and there were a few things that did not carry out as planned the day of, but none of them were major. Gaby, who coordinates the service staff and decor is great at her job. Overall, mostly everything went smoothly and we would recommend the club as a wedding venue to other couples.First of, the club is really beautiful. Perfect for an outdoor wedding and taking pictures. The ballroom is a unique shape and a good size, and because of the way it is set up can easily accommodate either large or small parties and makes it very flexible in terms of how you want to use it. All the staff at the club are extremely nice and friendly. The event planner, Julie, was very accommodating. She is very flexible would always try to find a way to work with our requests. She was able to work out a lower minimum to accommodate us, which was a great value. She is also very good at guiding us through the whole planning process. At times it would take her longer to deliver some things than she promised during the planning stage and there were a few things that did not carry out as planned the day of, but none of them were major. Gaby, who coordinates the service staff and decor is great at her job. Overall, mostly everything went smoothly and we would recommend the club as a wedding venue to other couples. -
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User2136711 Sent on 05/18/20154 out of 5 rating
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Quality of service 4.0 out of 5 rating
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Average response time 4.0 out of 5 rating
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Professionalism 4.0 out of 5 rating
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Value 4.0 out of 5 rating
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Flexibility 4.0 out of 5 rating
Gorgeous grounds, very scenic for photographs.Gorgeous grounds, very scenic for photographs. -
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Heather Sent on 12/01/20213.8 out of 5 rating
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Quality of service 3.0 out of 5 rating
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Average response time 4.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 3.0 out of 5 rating
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Flexibility 4.0 out of 5 rating
Weird Times- But Okay
I found RGCC by searching for 'wedding venues by me.' When I did, another person besides Krystal was in charge of wedding. It was weird because the other person barely responded, and was very set on things being done HER way. When Krystal came in, it took a bit to get a reply from her. After the initial email, I had constant communication with her.
The venue was great to accommodate. With my husband's family being Bulgarian, there were certain foods that were a must for the wedding. Krystal and the kitchen were SO accommodating. They didn't want us to make the food due to health codes, i understand that, and they made it for us. And perfectly, too!
Now to the wedding: the ceremony was so smooth. I got so many compliments on everything about it (transitions, length, beauty). Krystal knew exactly what she was doing- directing people to where they needed to be, working so well with my Day of Coordinator. I couldn't be happy.
The only problems happened with the reception.
Menu cards: we went over the design SEVERAL times with Krystal, and we got cards that were 1. not in our right color (which is honestly not THAT Big of a deal), 2. Didn't even have our names on it. Half of our cards had other peoples names on it. That was kind of a vibe killer because those were the ones our photographer took photos of. It shouldn't have been our jobs to go around and check what the Venue was to do.
During dinner, the servers took everything very quickly. They barely gave time for anyone to eat. By 730, the tables were cleared completely. We had the venue until 11. tables really should not have been cleared that early, especially since they didn't set up our chocolate fountain until 945. Then, they left it for about 30 mins before tearing it down.
My MIL brought bread (another tradition), and I guess it was thrown away without letting anyone know. This made my MIL very unhappy. I wasn't there, so I'm not sure of the order of the events, but I know that the bread was tossed away.
Over all, the wedding was good. I loved it, I enjoyed it, even tho there were a few small hiccups.I found RGCC by searching for 'wedding venues by me.' When I did, another person besides Krystal was in charge of wedding. It was weird because the other person barely responded, and was very set on things being done HER way. When Krystal came in, it took a bit to get a reply from her. After the initial email, I had constant communication with her.
The venue was great to accommodate. With my husband's family being Bulgarian, there were certain foods that were a must for the wedding. Krystal and the kitchen were SO accommodating. They didn't want us to make the food due to health codes, i understand that, and they made it for us. And perfectly, too!
Now to the wedding: the ceremony was so smooth. I got so many compliments on everything about it (transitions, length, beauty). Krystal knew exactly what she was doing- directing people to where they needed to be, working so well with my Day of Coordinator. I couldn't be happy.
The only problems happened with the reception.
Menu cards: we went over the design SEVERAL times with Krystal, and we got cards that were 1. not in our right color (which is honestly not THAT Big of a deal), 2. Didn't even have our names on it. Half of our cards had other peoples names on it. That was kind of a vibe killer because those were the ones our photographer took photos of. It shouldn't have been our jobs to go around and check what the Venue was to do.
During dinner, the servers took everything very quickly. They barely gave time for anyone to eat. By 730, the tables were cleared completely. We had the venue until 11. tables really should not have been cleared that early, especially since they didn't set up our chocolate fountain until 945. Then, they left it for about 30 mins before tearing it down.
My MIL brought bread (another tradition), and I guess it was thrown away without letting anyone know. This made my MIL very unhappy. I wasn't there, so I'm not sure of the order of the events, but I know that the bread was tossed away.
Over all, the wedding was good. I loved it, I enjoyed it, even tho there were a few small hiccups. -
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Olivia S. Sent on 07/16/20242.2 out of 5 rating
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Quality of service 3.0 out of 5 rating
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Average response time 2.0 out of 5 rating
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Professionalism 1.0 out of 5 rating
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Value 3.0 out of 5 rating
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Flexibility 2.0 out of 5 rating
Beautiful facility but uneducated staff
Rolling Green was our dream wedding venue for our December 2023 wedding. When we booked, we had a great team that really seemed to understand my now husband and I's vision for a Christmas wedding, and they truly made us feel like family. However, that all came to a screeching halt when we had found out that the event coordinator had left, and we were not notified until months after. We had to begin planning our December wedding AGAIN in October as our months of planning had not been communicated to the new event lead nor had any of the already confirmed promises of bringing in outside food or setting up prior to our event. Instead, we had to spend our time restating our case to a general manager who just didn’t seem like he wanted to deal with us, and we ended up paying for services or amenities that were supposed to be included in the package..Any wedding a couple puts on is a big amount of money and time spent, and to Rolling Green, it just felt like we were just another event. My husband and I and our bridal party had to set everything up the DAY OF our wedding at 7 a.m. because the Rolling Green team did not make us aware of a large event hindering our set up the night before. Had we known this previously we would have not had chosen this venue. For the day of we were promised the tablecloths would be set up for us to decorate but instead were met with dirty linens, trash from the prior night’s festivities, a snooty attendant who when we asked for help it truly felt like a chore for her to complete it. Not to mention at the reception the many dropped dinner plates leaving guests with no choice but to eat something they had not chosen. It seems that if you're not a member here they kind of push you to the side rather than making any individual’s event a night to remember regardless of membership status. Without Tina and Kate, the night wouldn’t have turned out the way it diid, as they both truly fought tooth and nail for to make our dreams a reality.Rolling Green was our dream wedding venue for our December 2023 wedding. When we booked, we had a great team that really seemed to understand my now husband and I's vision for a Christmas wedding, and they truly made us feel like family. However, that all came to a screeching halt when we had found out that the event coordinator had left, and we were not notified until months after. We had to begin planning our December wedding AGAIN in October as our months of planning had not been communicated to the new event lead nor had any of the already confirmed promises of bringing in outside food or setting up prior to our event. Instead, we had to spend our time restating our case to a general manager who just didn’t seem like he wanted to deal with us, and we ended up paying for services or amenities that were supposed to be included in the package..Any wedding a couple puts on is a big amount of money and time spent, and to Rolling Green, it just felt like we were just another event. My husband and I and our bridal party had to set everything up the DAY OF our wedding at 7 a.m. because the Rolling Green team did not make us aware of a large event hindering our set up the night before. Had we known this previously we would have not had chosen this venue. For the day of we were promised the tablecloths would be set up for us to decorate but instead were met with dirty linens, trash from the prior night’s festivities, a snooty attendant who when we asked for help it truly felt like a chore for her to complete it. Not to mention at the reception the many dropped dinner plates leaving guests with no choice but to eat something they had not chosen. It seems that if you're not a member here they kind of push you to the side rather than making any individual’s event a night to remember regardless of membership status. Without Tina and Kate, the night wouldn’t have turned out the way it diid, as they both truly fought tooth and nail for to make our dreams a reality. -
Quality of service
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