Robbins Brothers Reviews

Reviews

Awards

62

• Stacia M. Sent on 05/06/2021
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  Amazing Ring!

  I completely love my ring. I already had my engagement ring, but got my spacer to go around it from you. You provided my something knew to go with my something old. I got so many compliments from all of my guests!

  I completely love my ring. I already had my engagement ring, but got my spacer to go around it from you. You provided my something knew to go with my something old. I got so many compliments from all of my guests!
• Natalia H. Sent on 02/08/2019
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  Great Service

  My Fiance and I walked in just to go look and get quotes on some rings. The store manager greeted us and then another sales person (Alexander) came to talk to us and give us a tour of their store and tell us about their rings. He asked us what our budget was and worked great with it. He showed us a few rings that were in our budget and we could try to finance. Unfortunately, the ring I loved was not going to work for us due to my credit but Alexander was able to help us so I could later on have he ring I loved!! He truly cares about his customers and will do anything he can to help. Before we left he had told us he was only working there for 3 weeks! We were all shocked because with his customer service skills you would think he had been there longer. Ask for Alexander if you go to the Baybrook location.

  My Fiance and I walked in just to go look and get quotes on some rings. The store manager greeted us and then another sales person (Alexander) came to talk to us and give us a tour of their store and tell us about their rings. He asked us what our budget was and worked great with it. He showed us a few rings that were in our budget and we could try to finance. Unfortunately, the ring I loved was not going to work for us due to my credit but Alexander was able to help us so I could later on have he ring I loved!! He truly cares about his customers and will do anything he can to help. Before we left he had told us he was only working there for 3 weeks! We were all shocked because with his customer service skills you would think he had been there longer. Ask for Alexander if you go to the Baybrook location.
• Floyd Sent on 08/16/2019
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  Best Wedding Ring Shop In Houston

  Robbins Brothers was a really great experience. From the time I walked through the door, their level of customer service and attention to detail was top notch. Not only did I get the ring for my fiance within a great price point, but they were attentive to my needs as well. They pride themselves on customer service and this is something I am big on. If you are a guy looking to get your queen what she deserves, go to the best!!!

  Robbins Brothers was a really great experience. From the time I walked through the door, their level of customer service and attention to detail was top notch. Not only did I get the ring for my fiance within a great price point, but they were attentive to my needs as well. They pride themselves on customer service and this is something I am big on. If you are a guy looking to get your queen what she deserves, go to the best!!!
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• Bre’aun G. Sent on 08/16/2019
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  My Engagement/Wedding Rings - Robbins Brothers

  My fiance got my rings from Robbins brothers here in Houston and oh man was I impressed. He actually got the ring size a little off. This was no problem with Robbins Brothers as the quickly and effectively resized my ring to the correct size. Customer service was awesome. Would recommend their beautiful place to any and everyone!

  My fiance got my rings from Robbins brothers here in Houston and oh man was I impressed. He actually got the ring size a little off. This was no problem with Robbins Brothers as the quickly and effectively resized my ring to the correct size. Customer service was awesome. Would recommend their beautiful place to any and everyone!
• Amanda S. Sent on 04/06/2019
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  Stunning!!

  The staff have been incredible, our rings are awesome, and the whole experience has been just perfect!

  The staff have been incredible, our rings are awesome, and the whole experience has been just perfect!
• Mary Sent on 09/12/2017
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  I went into Robbins Brothers while I was in Houston for my best friend's wedding. She wanted to go with me to look at rings so that we could browse and not feel pressured to buy since the purchaser (my then boyfriend) would not be with me. We were helped by Julie and I cannot say enough good things about her. She was so patient and willing to let me look at anything. She listened to what I wanted and took me to look at rings that came to mind. I told her my boyfriend was from out of town but would be there over the weekend for my best friend's wedding. She gave me her card and told me to have him call or text her with when he was available and she would have the rings I liked out and waiting for him. She did just that! She was so wonderful with my boyfriend (now fiance') that the out of town, certain to buy a ring back home in Missouri boy, bought a ring in Houston. I have gotten so many compliments on my ring. I am in love with it and could not recommend Robbins Brothers any more!

  I went into Robbins Brothers while I was in Houston for my best friend's wedding. She wanted to go with me to look at rings so that we could browse and not feel pressured to buy since the purchaser (my then boyfriend) would not be with me. We were helped by Julie and I cannot say enough good things about her. She was so patient and willing to let me look at anything. She listened to what I wanted and took me to look at rings that came to mind. I told her my boyfriend was from out of town but would be there over the weekend for my best friend's wedding. She gave me her card and told me to have him call or text her with when he was available and she would have the rings I liked out and waiting for him. She did just that! She was so wonderful with my boyfriend (now fiance') that the out of town, certain to buy a ring back home in Missouri boy, bought a ring in Houston. I have gotten so many compliments on my ring. I am in love with it and could not recommend Robbins Brothers any more!
• Brittany Sent on 08/18/2017
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  We had a great experience. What wonderful people that were so helpful!!

  We had a great experience. What wonderful people that were so helpful!!
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  User2881253 Sent on 11/27/2016
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  We went to Robbins and we're very pleased we decided to get our rings there. Our sales person was very helpful and he knew exactly what style I was looking for. As soon as we found the setting we knew it was the winner! My ring is absolutely beautiful and I get compliments left and right for how beautiful it is and how much it sparkles! ??

  We went to Robbins and we're very pleased we decided to get our rings there. Our sales person was very helpful and he knew exactly what style I was looking for. As soon as we found the setting we knew it was the winner! My ring is absolutely beautiful and I get compliments left and right for how beautiful it is and how much it sparkles! ??
• Ebony Sent on 10/15/2016
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  Go here to get your rings. We were not disappointed. We love the staff especially Julie who never forgot our names. Thanks we will be sending you an invite.

  Go here to get your rings. We were not disappointed. We love the staff especially Julie who never forgot our names. Thanks we will be sending you an invite.
• Tiffani Sent on 12/20/2016
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  My ring is the bomb. It is the most beautiful it is from the Michael M collection. I am in love with it.

  My ring is the bomb. It is the most beautiful it is from the Michael M collection. I am in love with it.
• Rebecca Sent on 10/11/2016
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  Go see Michael. Always buy their diamond warranty and get it cleaned once a year.

  Go see Michael. Always buy their diamond warranty and get it cleaned once a year.
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  User2567908 Sent on 04/04/2016
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  My fiancé purchased my engagement ring here and t is absolutely beautiful. His experience was great and we will be returning to purchase our wedding bands with this same jeweler.

  My fiancé purchased my engagement ring here and t is absolutely beautiful. His experience was great and we will be returning to purchase our wedding bands with this same jeweler.
• Christina Sent on 09/21/2015
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  We went in were helped right away and the guy was great. He was so patient with me trying on every single ring until I found the one I loved!

  We went in were helped right away and the guy was great. He was so patient with me trying on every single ring until I found the one I loved!
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  User2134234 Sent on 05/16/2015
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  This is an awesome place to go. I just love it! I don't remember when I wrote any reviews but I am very impressed! The service and people working there are stunning, super nice, attentive. But most important is that they have a VERY good variety of rings! My fiancé bought my engagement ring in a very well known and very expensive jewelry store but to be honest... I enjoy going to Robbin Brothers more because the service and the atmosphere is not even close to ANOTHER place. It was easy to pick a wedding band in RB even though I'm a very picky person and I can spend days on trying to find smth... But there ... I just spent several hours on deciding between two rings that I liked the most? and we payed for the rings' insurance and that's awesome cause we resized my fisnce's ring (the second time) and engraved our names and it was included in this insurance plan (so we didn't pay anything additionally). I really advise everybody to go there! The prices differe as well. There are lots of affordable beautiful rings as well as expensive ones. I wish everyone luck in picking up the rings and I'm pretty sure that this store will help you!?it's not an advertising ☝️just go there and you will understand why did I say all that!
  P.S. Last time we went there there were tasty fruits and other appetizers (maybe it was some kind of occasion out there... I don't know) but it was so nice to wait for our rings to be engraved and drink and eat a little bit. Not the most important thing... Just a pleasant detail ?

  This is an awesome place to go. I just love it! I don't remember when I wrote any reviews but I am very impressed! The service and people working there are stunning, super nice, attentive. But most important is that they have a VERY good variety of rings! My fiancé bought my engagement ring in a very well known and very expensive jewelry store but to be honest... I enjoy going to Robbin Brothers more because the service and the atmosphere is not even close to ANOTHER place. It was easy to pick a wedding band in RB even though I'm a very picky person and I can spend days on trying to find smth... But there ... I just spent several hours on deciding between two rings that I liked the most? and we payed for the rings' insurance and that's awesome cause we resized my fisnce's ring (the second time) and engraved our names and it was included in this insurance plan (so we didn't pay anything additionally). I really advise everybody to go there! The prices differe as well. There are lots of affordable beautiful rings as well as expensive ones. I wish everyone luck in picking up the rings and I'm pretty sure that this store will help you!?it's not an advertising ☝️just go there and you will understand why did I say all that!
  P.S. Last time we went there there were tasty fruits and other appetizers (maybe it was some kind of occasion out there... I don't know) but it was so nice to wait for our rings to be engraved and drink and eat a little bit. Not the most important thing... Just a pleasant detail ?
• Katherine Sent on 03/06/2015
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  My fiancé and I had an amazing experience! Our sales associate wasn’t pushy or hard selling us, and really listened to what I wanted for an engagement ring. I ended up looking at ring designers online, and Robbins Brothers ordered the rings for us so we could view them at the store. A few weeks ago we bought our weddings rings here and are highly satisfied. I had my fiancé’s wedding band engraved and had some particular engraving requests, they understood what I wanted perfectly! I would definitely recommend Robbins Brothers.
  

  My fiancé and I had an amazing experience! Our sales associate wasn’t pushy or hard selling us, and really listened to what I wanted for an engagement ring. I ended up looking at ring designers online, and Robbins Brothers ordered the rings for us so we could view them at the store. A few weeks ago we bought our weddings rings here and are highly satisfied. I had my fiancé’s wedding band engraved and had some particular engraving requests, they understood what I wanted perfectly! I would definitely recommend Robbins Brothers.
  
• Ashley Sent on 03/04/2015
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  We bought my engagement ring as well as our wedding rings here. You can take your rings in once a year and they will clean and inspect them for you. Not to mention that if a stone falls out, they will replace it for you. Super nice store, super cool people, just a good experience. :)

  We bought my engagement ring as well as our wedding rings here. You can take your rings in once a year and they will clean and inspect them for you. Not to mention that if a stone falls out, they will replace it for you. Super nice store, super cool people, just a good experience. :)
• Karla Sent on 09/01/2014
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  Beautiful rings with great customer service with all the ones that helped us.

  Beautiful rings with great customer service with all the ones that helped us.
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  User1901345 Sent on 11/02/2014
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  The staff was very helpful!
  I absolutely LOVE my rings! Great selection and quality!

  The staff was very helpful!
  I absolutely LOVE my rings! Great selection and quality!
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  User1629945 Sent on 05/23/2014
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  We love the people at Robbins Brothers and are beyond grateful we chose them. My husband and I originally went in to look at engagement rings. We (meaning he) weren't looking to purchase anything yet, but I thought I'd be fun to look.
  
  The employees there are not only professional, but they're also very knowledgeable. My husband told me later that they took him into a room where he could examine different diamonds and gave him information he would've never known about. They even have a center where employees will help you plan your proposal! My husband apparently knew what he wanted to do, but I still think that's very cool!
  
  Our experience didn't change whenever we went in to buy our wedding bands. They're so easy to work with and eager to help. We even found my wedding band on sale, and the sales guy seemed more excited than I.
  
  Did I mention they'll clean your rings whenever you want? They'll even resize them for you if you need them to, and they do annual inspections.
  
  I'm probably starting to sound like a commercial now, but I'm very happy with my experience there and want others to be as well.

  We love the people at Robbins Brothers and are beyond grateful we chose them. My husband and I originally went in to look at engagement rings. We (meaning he) weren't looking to purchase anything yet, but I thought I'd be fun to look.
  
  The employees there are not only professional, but they're also very knowledgeable. My husband told me later that they took him into a room where he could examine different diamonds and gave him information he would've never known about. They even have a center where employees will help you plan your proposal! My husband apparently knew what he wanted to do, but I still think that's very cool!
  
  Our experience didn't change whenever we went in to buy our wedding bands. They're so easy to work with and eager to help. We even found my wedding band on sale, and the sales guy seemed more excited than I.
  
  Did I mention they'll clean your rings whenever you want? They'll even resize them for you if you need them to, and they do annual inspections.
  
  I'm probably starting to sound like a commercial now, but I'm very happy with my experience there and want others to be as well.
• Kristi Sent on 02/04/2014
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  I love my ring and the staff is very friendly and help you understand the differences in metals as well as cuts. They are also reasonably priced.

  I love my ring and the staff is very friendly and help you understand the differences in metals as well as cuts. They are also reasonably priced.
• Carolina Sent on 09/23/2014
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  OMG I love this store! Since I am very picky about jewelry, I went ring-shopping with my then-fiancee. We tried EVERY store at the mall, and several local places, before deciding to just browse Robbins Brothers. I was about ready to give up, when we were greeted by Paul Heaven at the door, and I could not believe the multitude of choices at this place!
  I tried on at least one ring out of EVERY collection they had in there, and Paul was ever so patient with me (something I did not experience in any previous store) and helpful that I felt like I was "part of the family". We also went back for our wedding bands, and again, the quality of customer service we experienced was just so unbelievably high - when we needed to exchange my husband's band the process was so easy and quick that ever we were surprised!
  Also, we purchased the lifetime coverages for all our rings, so we go back quite often to get them inspected, polished and even re-sized if needed.

  OMG I love this store! Since I am very picky about jewelry, I went ring-shopping with my then-fiancee. We tried EVERY store at the mall, and several local places, before deciding to just browse Robbins Brothers. I was about ready to give up, when we were greeted by Paul Heaven at the door, and I could not believe the multitude of choices at this place!
  I tried on at least one ring out of EVERY collection they had in there, and Paul was ever so patient with me (something I did not experience in any previous store) and helpful that I felt like I was "part of the family". We also went back for our wedding bands, and again, the quality of customer service we experienced was just so unbelievably high - when we needed to exchange my husband's band the process was so easy and quick that ever we were surprised!
  Also, we purchased the lifetime coverages for all our rings, so we go back quite often to get them inspected, polished and even re-sized if needed.
• Kim Sent on 02/14/2014
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  We were amazed by our experience at Robbins Brothers when we selected wedding bands. Our sales person did an amazing job of getting me to think outside of the box and the atmosphere they provide is incredible. The value was also very amazing. Overall all wonderful experience.

  We were amazed by our experience at Robbins Brothers when we selected wedding bands. Our sales person did an amazing job of getting me to think outside of the box and the atmosphere they provide is incredible. The value was also very amazing. Overall all wonderful experience.
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  User1604042 Sent on 05/01/2014
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  Awesome! Love them. They have always been very helpful to us.

  Awesome! Love them. They have always been very helpful to us.
• Salma Sent on 10/14/2013
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  I worked with Jessica! She was so sweet and helped us find the exact wedding bands we were looking for! She also offered to help me with other wedding things I still needed that had nothing to do with our jewelry! I couldn't have been more pleased!!

  I worked with Jessica! She was so sweet and helped us find the exact wedding bands we were looking for! She also offered to help me with other wedding things I still needed that had nothing to do with our jewelry! I couldn't have been more pleased!!
• Leann Sent on 05/01/2013
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  Everyone at Robbins Brothers has been fantastic. I rarely have to wait for my ring to be cleaned, and everyone is so so friendly! If I ever need another piece of jewelry, I would definitely consider this business!

  Everyone at Robbins Brothers has been fantastic. I rarely have to wait for my ring to be cleaned, and everyone is so so friendly! If I ever need another piece of jewelry, I would definitely consider this business!

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