Riverbanks Zoo & Garden Reviews
View more informationReviews
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Quality of service 4.9 out of 5 rating
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Average response time 5 out of 5 rating
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Professionalism 4.8 out of 5 rating
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Value 4.8 out of 5 rating
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Flexibility 4.8 out of 5 rating
Awards
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Featured
Brittany W. Sent on 12/24/20215 out of 5 rating-
Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Stunning and magical!
This was an absolutely beautiful venue, even in the winter! There are so many beautiful areas to take pictures because of all the flowers, trees and water! We did a “sunrise wedding” which took place in the early morning at 7am- and the lighting was amazing! It also costed half of the price, so we were very happy about that! Communicating with Kayleen up until the wedding day was amazing- she was so accommodating and very fast at replying. I had NO clue where to even start with planning a wedding (especially last minute like mine was)- and she explained everything and made me feel so much better and less stressed. The breakfast buffet food was very good as well- we went for the deluxe buffet and there was a huge variety of options for everyone! The staff that were there the day of the wedding were organized and on top of it. It was the perfect day and there are no complaints! I would recommend anyone to get married here!
The price we paid was for 34 guests even though only 30 showed up (so it could have been even cheaper than that!) and that wasn’t including the photographer, the cake or the decorations (we brought our own centerpieces and decorations but the venue did offer to supply basic ones!)This was an absolutely beautiful venue, even in the winter! There are so many beautiful areas to take pictures because of all the flowers, trees and water! We did a “sunrise wedding” which took place in the early morning at 7am- and the lighting was amazing! It also costed half of the price, so we were very happy about that! Communicating with Kayleen up until the wedding day was amazing- she was so accommodating and very fast at replying. I had NO clue where to even start with planning a wedding (especially last minute like mine was)- and she explained everything and made me feel so much better and less stressed. The breakfast buffet food was very good as well- we went for the deluxe buffet and there was a huge variety of options for everyone! The staff that were there the day of the wedding were organized and on top of it. It was the perfect day and there are no complaints! I would recommend anyone to get married here!
The price we paid was for 34 guests even though only 30 showed up (so it could have been even cheaper than that!) and that wasn’t including the photographer, the cake or the decorations (we brought our own centerpieces and decorations but the venue did offer to supply basic ones!)-
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+17 photos
Riverbanks Zoo & Garden's reply:
Brittany, you were a joy to work with and we are so glad we got to see your day come to life! The photos are BEUATIFUL, and we are so grateful you chose our Gardens for your unique and wonderful wedding. Thank you for your kind words and wonderful feedback. Congratulations to you and Jacob! -
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Sheena D. Sent on 07/21/20235 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
The Perfect Day
We loved the ambiance and the friendly staff it made everything perfectWe loved the ambiance and the friendly staff it made everything perfectRiverbanks Zoo & Garden's reply:
Sheena, congratulations to you and Jonathan! Y'all are such a beautiful couple and so much fun! Thank you for choosing our beautiful venue for your big day; it was a pleasure working with you two in making your dream wedding happen. We are wishing you two a lifetime of love and happiness! -
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Jon G. Sent on 01/25/20235 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Incredible Venue at a Great Value!
Kayleen Edmonds went above and beyond for my wife and I at every step of this process for our wedding at the Riverbanks Botanical Gardens. It was an absolutely seamless process, and we felt like we were a priority to Kayleen and her team. The day-of wedding was seamless, and Kayleen and her team were professional and gave us incredible service. In a world where weddings are incredibly overpriced, we felt we got an immense value at Riverbanks Zoo & Botanical Gardens. We would recommend this venue and Kayleen as the venue manager to anyone!!!Kayleen Edmonds went above and beyond for my wife and I at every step of this process for our wedding at the Riverbanks Botanical Gardens. It was an absolutely seamless process, and we felt like we were a priority to Kayleen and her team. The day-of wedding was seamless, and Kayleen and her team were professional and gave us incredible service. In a world where weddings are incredibly overpriced, we felt we got an immense value at Riverbanks Zoo & Botanical Gardens. We would recommend this venue and Kayleen as the venue manager to anyone!!!-
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+2 photos
Riverbanks Zoo & Garden's reply:
Jon, it was lovely getting to work with you both and see your magical day come to life! Thank you so much for choosing us and allowing me to be there every step of the way from first conversations, menu tasting, to your wedding day! You two were so much fun and so kind; the team and I loved executing your perfect day. Cheers to a lifetime of love, happiness, and beautiful art, and thank you so much for the kind words! -
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Iris G. Sent on 07/21/20235 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
WOW! 10/10 would recommend
Having the Riverbanks Zoo as our venue was one of our best decisions. The coordinators, food, and beverages were just amazing!Having the Riverbanks Zoo as our venue was one of our best decisions. The coordinators, food, and beverages were just amazing!Riverbanks Zoo & Garden's reply:
Iris, thank you so much for the lovely feedback! It was such a pleasure working with you in making your big day come to life. The space was STUNNING with all the gold and purple, and was definitely one of my all-time favorite setups of the space! Thank you so much for choosing to host your wedding in the Ndoki Lodge! -
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Maxine T. Sent on 09/21/20225 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
A fabulous all inclusive venue
It was truly the perfect venue for our wedding and reception. The patio area of the Magnolia Room was gorgeous for the wedding and the room itself was fantastic for the reception. The gardens are so beautiful we only needed to provide minimal decor.
Kayleen made the year of planning truly a wonderful experience. She was very responsive, answered all our questions, and asked good questions of her own to help us plan the evening.
The catering was also fantastic. Our guests haven't stopped talking about the mashed potato bar and I've been craving the fish tacos ever since.It was truly the perfect venue for our wedding and reception. The patio area of the Magnolia Room was gorgeous for the wedding and the room itself was fantastic for the reception. The gardens are so beautiful we only needed to provide minimal decor.
Kayleen made the year of planning truly a wonderful experience. She was very responsive, answered all our questions, and asked good questions of her own to help us plan the evening.
The catering was also fantastic. Our guests haven't stopped talking about the mashed potato bar and I've been craving the fish tacos ever since.Riverbanks Zoo & Garden's reply:
Maxine, thank you for choosing Riverbanks Zoo & Garden! Y'all are so sweet and I'm so grateful I got to be a part of helping your magical day come to life. We are wishing you a lifetime of love, fun, and happiness. Thank you for sharing your beautiful day with us and for the wonderful feedback! -
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Whitney M. Sent on 12/21/20215 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Beautiful event!
We are so happy we picked Riverbanks Zoo for our wedding! We picked Ndoki lodge for our reception and it was beautiful! I wanted a more formal event but in an outdoor/casual place and we got exactly what I had hoped for. We had some particular requests that I felt like the Zoo was very flexible in managing. Guests loved that we had our wedding at the zoo also. The food was excellent and the animal encounters made for a unique experience too! The only two things I felt were more difficult to navigate were this - nowhere to store things overnight prior to the wedding (like a cooler/freezer for desserts brought in from off site, so they had to be brought in by family on the day of the wedding), and we got lucky I think in where we got ready for the wedding, but I'm not sure about the usual site. That's about it though, we didn't really have any issues and would totally pick the zoo again!We are so happy we picked Riverbanks Zoo for our wedding! We picked Ndoki lodge for our reception and it was beautiful! I wanted a more formal event but in an outdoor/casual place and we got exactly what I had hoped for. We had some particular requests that I felt like the Zoo was very flexible in managing. Guests loved that we had our wedding at the zoo also. The food was excellent and the animal encounters made for a unique experience too! The only two things I felt were more difficult to navigate were this - nowhere to store things overnight prior to the wedding (like a cooler/freezer for desserts brought in from off site, so they had to be brought in by family on the day of the wedding), and we got lucky I think in where we got ready for the wedding, but I'm not sure about the usual site. That's about it though, we didn't really have any issues and would totally pick the zoo again!Riverbanks Zoo & Garden's reply:
Hello Whitney! We loved working with you to create a magical day for you two! We are so glad that you chose us and Ndoki Lodge to bring your perfect day to life. Thank you for the lovely feedback! -
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Melissa M. Sent on 01/19/20225 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Kayleen Peretto at Riverbanks Zoo & Gardens is AMAZING...Highly Recommend for any Bride!!
I had the best experience working with Kayleen Peretto at the Riverbanks Zoo & Gardens. I had so many requests and she was so flexible, reassuring and she allowed me to have the most beautiful wedding in the Magnolia Room in the Gardens. The gardens are absolutely stunning at night and again, I could not have done it without Kayleen. Thank you Kayleen and the rest of the amazing staff for making my wedding night so beautiful and unforgettable!I had the best experience working with Kayleen Peretto at the Riverbanks Zoo & Gardens. I had so many requests and she was so flexible, reassuring and she allowed me to have the most beautiful wedding in the Magnolia Room in the Gardens. The gardens are absolutely stunning at night and again, I could not have done it without Kayleen. Thank you Kayleen and the rest of the amazing staff for making my wedding night so beautiful and unforgettable!Riverbanks Zoo & Garden's reply:
Melissa, I absolutely enjoyed working with you and your mom to watch your magical day come to life! Your wedding was truly stunning, and matched you and your husband's personality perfectly. Thank you so much for the kind words and feedback! -
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Island S. Sent on 09/25/20195 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Absolutely fantastic venue and staff!
We worked closely with their catering and special events department and I have to say I could not have been happier! They had great communication leading up to the event, and day of was even better. Whenever we encountered a problem they were quick to work with us to find a solution in a fast and professional manner!
If you are looking for a beautiful event space with a phenomenal staff I could not recommend the Riverbanks Botanical Garden catering and special events staff more!We worked closely with their catering and special events department and I have to say I could not have been happier! They had great communication leading up to the event, and day of was even better. Whenever we encountered a problem they were quick to work with us to find a solution in a fast and professional manner!
If you are looking for a beautiful event space with a phenomenal staff I could not recommend the Riverbanks Botanical Garden catering and special events staff more! -
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Megan Sent on 01/15/20195 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
So many options!
Multiple areas to hold your ceremony and reception. McKenzie answered any and all questions we had and was very quick to respond to emails. There are a ton of add-ons available to make your experience more enjoyable. Would definitely recommend!Multiple areas to hold your ceremony and reception. McKenzie answered any and all questions we had and was very quick to respond to emails. There are a ton of add-ons available to make your experience more enjoyable. Would definitely recommend!Riverbanks Zoo & Garden's reply:
Megan, we cannot wait to host your special day here at Riverbanks! We are looking forward to getting into the planning process to get those perfect details for your big day! -
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Casey C. Sent on 11/13/20185 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Wedding/reception
We had Mckenzie Roland to help us with everything. He was great to work with and very friendly. The staff with Riverbanks that helped us the day of were wonderful as well.We had Mckenzie Roland to help us with everything. He was great to work with and very friendly. The staff with Riverbanks that helped us the day of were wonderful as well.Riverbanks Zoo & Garden's reply:
Hey there Casey,
Thank you for those kind words! We certainly enjoyed working with you on your big day and getting to know you all. Thank you again for choosing Riverbanks to host such a special day. We wish you many years of happiness! -
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Katie Sent on 12/27/20185 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
A unique experience that we will cherish forever!
Our wedding day was everything we hoped for and more. Our coordinator. McKenzie Roland was such an amazing help. Kristin who was our touch point the day off also made everything easy and honestly if anything did go wrong she must of fixed it because I didn't hear anything!! The venue was beautiful and the convienence of having basically a one stop shop with venue, decor, catering and beverages made my planning much easier. Such a unique experience that Zachary and I will cherish forever.
Thank you all for making our day so memorable!! We will forever be grateful.Our wedding day was everything we hoped for and more. Our coordinator. McKenzie Roland was such an amazing help. Kristin who was our touch point the day off also made everything easy and honestly if anything did go wrong she must of fixed it because I didn't hear anything!! The venue was beautiful and the convienence of having basically a one stop shop with venue, decor, catering and beverages made my planning much easier. Such a unique experience that Zachary and I will cherish forever.
Thank you all for making our day so memorable!! We will forever be grateful.-
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+3 photos
Riverbanks Zoo & Garden's reply:
Hey there!
Thank you so much for those kind words. We certainly enjoyed getting to know you two and loved hosting your big day. We wish you many years of happiness!
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Doreen Sent on 09/15/20175 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
We couldn't have been happier. They made everything so easy.We couldn't have been happier. They made everything so easy. -
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Doreen Sent on 09/23/20175 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
The ease of planning everything was incredible. All our guests said it was the best wedding and food they had ever had. Everyone was friendly and helpful. We highly recommend it.The ease of planning everything was incredible. All our guests said it was the best wedding and food they had ever had. Everyone was friendly and helpful. We highly recommend it.Riverbanks Zoo & Garden's reply:
We love hearing that your guests and especially you enjoyed the day. Feel free to give us a visit at anytime! -
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Alex Sent on 01/11/20195 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Love riverbanks!!
I absolutely LOVED everything about my wedding!!I absolutely LOVED everything about my wedding!!Riverbanks Zoo & Garden's reply:
Alex, that is music to our ears! We loved getting to know you through the planning process. Certainly take care and reach out if you ever wish to stop by! -
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Melissa Sent on 04/09/20155 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
My husband and I had our reception in the Ndoki Lodge at Riverbanks Zoo in March 2015. It was far better than we could have ever imagined! The set-up crew did an incredible job; our decorations were placed perfectly and they added a few decorative pieces to add a romantic touch. The food was incredible. Every guest I have spoken to since returning from my honeymoon has gushed about the delicious entrees.
The zoo staff also fed the elephants in a different location to ensure all of our guests could see them closely from the lodge!! What a sight to see for the guests!
We worked very closely with Caroline Wix. She always responded to emails and phone calls quickly, and was sure to meet with us whenever a need arose. She perfected our vision and was so kind throughout the entire process. I could not be more appreciative of everything Caroline and the event team did for us. Our reception was absolutely perfect.My husband and I had our reception in the Ndoki Lodge at Riverbanks Zoo in March 2015. It was far better than we could have ever imagined! The set-up crew did an incredible job; our decorations were placed perfectly and they added a few decorative pieces to add a romantic touch. The food was incredible. Every guest I have spoken to since returning from my honeymoon has gushed about the delicious entrees.
The zoo staff also fed the elephants in a different location to ensure all of our guests could see them closely from the lodge!! What a sight to see for the guests!
We worked very closely with Caroline Wix. She always responded to emails and phone calls quickly, and was sure to meet with us whenever a need arose. She perfected our vision and was so kind throughout the entire process. I could not be more appreciative of everything Caroline and the event team did for us. Our reception was absolutely perfect. -
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Bryn Sent on 02/02/20145 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
The location was exceptionally beautiful and the staff very accommodating in terms of not charging extra when substitutions needed to be made. They even helped find a notary for our marriage license!The location was exceptionally beautiful and the staff very accommodating in terms of not charging extra when substitutions needed to be made. They even helped find a notary for our marriage license! -
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User1523212 Sent on 01/30/20145 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Everyone at Riverbanks Zoo and Garden was amazing to work with. On the day of the wedding I didn't have to worry about anything. My wedding coordinator said the staff there was amazing and helped her with all of her needs. I would recommend this venue to any bride.Everyone at Riverbanks Zoo and Garden was amazing to work with. On the day of the wedding I didn't have to worry about anything. My wedding coordinator said the staff there was amazing and helped her with all of her needs. I would recommend this venue to any bride. -
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Krystal Sent on 02/04/20145 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
My husband and I are very thankful to Sallie Jackson and Carol Como and all those who helped make our wedding dreams come true! Thank you from the bottom of our heart!My husband and I are very thankful to Sallie Jackson and Carol Como and all those who helped make our wedding dreams come true! Thank you from the bottom of our heart! -
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Anne M. Sent on 01/31/20145 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
The staff at Riverbanks Zoo did an absolutely fantastic job helping me plan and prepare for this event. I was so nervous about getting everything done and they were very knowledgeable and kind. They walked me through each step and most importantly made our event absolutely wonderful. When I walked into the reception I was blown away by the beautiful presentation. The food was delicious. The staff was courteous and accommodating. Thank you for making our special day shine so very brightly.The staff at Riverbanks Zoo did an absolutely fantastic job helping me plan and prepare for this event. I was so nervous about getting everything done and they were very knowledgeable and kind. They walked me through each step and most importantly made our event absolutely wonderful. When I walked into the reception I was blown away by the beautiful presentation. The food was delicious. The staff was courteous and accommodating. Thank you for making our special day shine so very brightly. -
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Ann Sent on 01/31/20145 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Planning a wedding can be very challenging and stressful! But thanks to the professional and courteous staff at the Riverbanks Botanical Gardens, it was a pleasure. Every time I presented a hiccup in my planning, the staff resolved the issue immediately! I could never have pulled this off without their help! And I can't tell you how delicious the food was! All of the guests raved about the food and the kind and courteous wait staff. The venue is gorgeous for an outdoor event with the beautiful foliage and fountains. I highly recommend the Riverbanks Botanical Gardens for your special occasion. We will always have very fond memories of our daughter's wedding.Planning a wedding can be very challenging and stressful! But thanks to the professional and courteous staff at the Riverbanks Botanical Gardens, it was a pleasure. Every time I presented a hiccup in my planning, the staff resolved the issue immediately! I could never have pulled this off without their help! And I can't tell you how delicious the food was! All of the guests raved about the food and the kind and courteous wait staff. The venue is gorgeous for an outdoor event with the beautiful foliage and fountains. I highly recommend the Riverbanks Botanical Gardens for your special occasion. We will always have very fond memories of our daughter's wedding. -
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Corryn A. Sent on 02/01/20145 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Every effort was made to accommodate our needs and special requests. The staff were very professional, kind and friendly during the entire process- from day one of the planning to the end of the event. The day ran smoothly and without any incident. The food was excellent and beautifully presented Overall all It was a great experience.. Thank you so much to ALL the staff for all they did to ensure our wedding day was everything we dreamed it it to be .Every effort was made to accommodate our needs and special requests. The staff were very professional, kind and friendly during the entire process- from day one of the planning to the end of the event. The day ran smoothly and without any incident. The food was excellent and beautifully presented Overall all It was a great experience.. Thank you so much to ALL the staff for all they did to ensure our wedding day was everything we dreamed it it to be . -
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Joyce Sent on 08/10/20085 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
The zoo is a great place to have a reception! It was great because it gave visitors a chance to visit the local zoo and gardens and have a great time! They were very gracious and treated us all special on this great day!The zoo is a great place to have a reception! It was great because it gave visitors a chance to visit the local zoo and gardens and have a great time! They were very gracious and treated us all special on this great day! -
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Elizabeth Sent on 02/18/20144.9 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 4.5 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Riverbanks Botanical Garden is the perfect venue if you are seeking a uniquely beautiful space for your wedding or reception. The garden is meticulously maintained year round and the staff is more than helpful and extremely flexible. We used the main garden for our ceremony and Magnolia Room (along with the terrace garden) for our reception. We could not have picked a more stunning backdrop for our celebration and have been told over and over again by our guests that this venue was one of the most beautiful they have ever attended. You will not be disappointed by the friendly staff, quality of food, services provided or the garden setting!Riverbanks Botanical Garden is the perfect venue if you are seeking a uniquely beautiful space for your wedding or reception. The garden is meticulously maintained year round and the staff is more than helpful and extremely flexible. We used the main garden for our ceremony and Magnolia Room (along with the terrace garden) for our reception. We could not have picked a more stunning backdrop for our celebration and have been told over and over again by our guests that this venue was one of the most beautiful they have ever attended. You will not be disappointed by the friendly staff, quality of food, services provided or the garden setting! -
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Ashley A. Sent on 12/19/20184.8 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 4.0 out of 5 rating
Amazing! A dream wedding!
This was better than I could have ever imagined. My dream wedding!This was better than I could have ever imagined. My dream wedding!Riverbanks Zoo & Garden's reply:
Hey there Ashley!
We are so happy we were able to help make your dream day come true. Certainly feel free to visit us at any time!
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Michelle Sent on 12/09/20164.6 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 3.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
The botanical gardens on the back side of the zoo is a beautiful venue for a wedding! There is a large room in the building for the bridal party to get ready in which was super convenient! The garden makes a beautiful backdrop for the wedding ceremony and the interior of the building makes for a nice alternative should bad weather get in the way of your outdoor ceremony. The catering was wonderful as was the set up of the reception room itself. The only thing that I would change given the opportunity would pertain to the bar. You pay a pretty good amount for whatever alcohol option you choose and all of the alcohol that isn't consumed is kept after the wedding. For instance, if you pay $1500 for alcohol but then your guests only end up drinking $200 worth, the other $1,300 worth is kept by the venue which I understand is standard but it still kinda stinks. They also stopped serving at a certain point even though there were still plenty of guests there who wanted one last drink. Other than that, this was a beautiful venue for a special day!The botanical gardens on the back side of the zoo is a beautiful venue for a wedding! There is a large room in the building for the bridal party to get ready in which was super convenient! The garden makes a beautiful backdrop for the wedding ceremony and the interior of the building makes for a nice alternative should bad weather get in the way of your outdoor ceremony. The catering was wonderful as was the set up of the reception room itself. The only thing that I would change given the opportunity would pertain to the bar. You pay a pretty good amount for whatever alcohol option you choose and all of the alcohol that isn't consumed is kept after the wedding. For instance, if you pay $1500 for alcohol but then your guests only end up drinking $200 worth, the other $1,300 worth is kept by the venue which I understand is standard but it still kinda stinks. They also stopped serving at a certain point even though there were still plenty of guests there who wanted one last drink. Other than that, this was a beautiful venue for a special day! -
Quality of service
Are you interested?
Are you interested?