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Polkadots Cupcake Factory Reviews

Polkadots Cupcake Factory

Polkadots Cupcake Factory

Austin, TX
5.0 out of 5 rating, 42 Reviews
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Reviews

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42 Reviews
99% recommend it
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Awards

42
WeddingWire Couples' Choice Awards 2015 Winner
WeddingWire Couples' Choice Awards 2014 Winner
WeddingWire Couples' Choice Awards 2013 Winner
WeddingWire Couples' Choice Awards 2012 Winner
  • Chelsea & Jared
    Chelsea A. Sent on 07/10/2020
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    The best of the best in Austin!

    JULY 31 2021 WEDDING CELEBRATION REVIEW

    Olga is the best baker in all of Austin! She is endlessly creative in the flavors and designs she creates. We had to reschedule our big wedding for July 2021, but she still made us a cake for our minimony on our original wedding date of June 2020 and we were so grateful for that. We finally got to have our big celebration and she put together a dreamy dessert spread for us -- a modern bride’s cake, a realistic drum groom’s cake (my husband is a band director and he was so excited about his cake), mini cupcakes in four flavors and two kinds of cookies. It looked beautiful and tasted delicious -- guests were telling me how much they enjoyed the sweets and wanted to know where they were from. The cherry on top is that Olga is one of the sweetest people and kindest small business owners in town. It’s now been a decade of me enjoying her treats, and I look forward to enjoying more of them for other special milestones in the future. We appreciate her time and talents, and know you will too for your big day!

    JUNE 6 2020 MINIMONY REVIEW

    Picking the vendor who would make our wedding cake was the easiest decision in our wedding planning process. Why? Because I knew exactly who I wanted -- Olga of Polkadots Cupcake Factory.

    I first discovered Polkadots as a freshman at UT back in 2010, looking for a sweet treat near my dorm. One bite of my first cupcake at Olga’s and I was hooked! Her cupcakes are so delicious -- moist and flavorful with just the right amount of icing -- and she has a number of staples, rotating flavors and flavors of the month. I can’t count the number of cupcakes I had throughout college, but I can tell you I went through many of their loyalty punch cards! Olga also made a graduation cake for my twin brother and I when we became Texas Exes in 2013.

    We still did a cake tasting to just enjoy trying some new flavors, which was fun and helped us decide what flavors to feature on our day. We decided to have a small wedding cake, a groom’s cake, mini cupcakes and cookies. Olga is always quick with communication and worked with us until we got our order just how we wanted it.

    As COVID-19 became more serious in the states and restrictions were placed on gatherings, we started re-evaluating our wedding plans as our original date was 6/6/2020. Ultimately, we decided to still get married on our date with only immediate family present and reschedule our big celebration to a later, safer date for the rest of our family and friends to join us. It was a tough decision that not only affected us but also our vendors. Olga was so accommodating and encouraging through our replanning and rescheduling -- she agreed to move our big order to our rescheduled date and also make a small wedding cake for our replanned original date.

    We picked up the cake the day before since we were getting married in New Braunfels and kept it in the fridge until the afternoon of the wedding. The cake was SO beautiful. It was simple and modern and had the perfect shade of purple. It held up outside all evening in 90-degree temperatures. We opted for her triple chocolate cake and it was a hit with everyone! We ended up having leftovers and sent some home with my family and my husband and I took the rest. We were able not only wrap a big piece to put in the freezer for our first anniversary, but we also put some in homemade ice cream! (One of our favorite hobbies is ice cream making.) We still had a few bites left about a week after the wedding and it was still just as moist and flavorful!

    Olga is not only incredibly good at what she does and has an impressive range in the types of desserts and decorations she can create, she’s also a kind, caring and wonderful person and it’s been a joy to work with her. We can’t wait for our rescheduled date so we can enjoy a variety of her treats! Until then, we’ll make some visits for individual cupcakes just like the good ol’ days.
  • Anita
    Anita Sent on 10/10/2019
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    Loved Our Cake!

    I might be a bit biased because I've loved Polkadots since they first opened. I've had plenty of their cupcakes and have ordered a custom cake in the past, so I knew it was the only option when it came to my wedding cake. I knew exactly the simple look I wanted and had an inkling about the flavor. We decided on strawberries and cream with vanilla buttercream and it was delicious! Olga was prompt and professional to work with, and she also helped place the flowers. The cake was a big hit and I recommend Polkadots!
  • Kate
    Kate Sent on 02/24/2019
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    Out-of-this-world cakes!

    Polka Dots did the cakes and cookie favors for our 150-person wedding in Austin earlier this month and did an absolutely stellar job with both. We had a lot of trouble deciding on a vendor to do our cakes and when we were still on the fence after our first few tastings, Olga from Polka Dots offered to do another tasting with us to help us make up our minds. It sounds weird but wedding cake is one of my favorite parts of any wedding, and so it was really important to me that we had a super delicious cake (which is surprisingly hard to find, even in a big market like Austin). In addition to being so friendly and fun to work with, Olga's commitment to making sure we got EXACTLY what we wanted in terms of cake flavors really stands out in my mind among all of our great vendor experiences. She was so flexible with us as we went back and forth about different icing and cake flavor combos, finally settling on three different cakes (one of which was a three-tier with two different flavors in it). We were less particular about design, and just sent her a couple of inspiration images, which actually had me, worrying leading up to the wedding that the cakes wouldn't look the way I'd hoped. On the day of the wedding when I walked into the venue to get ready, the cakes were the first thing that I saw and they absolutely blew me away with how beautiful they were. Even with our very limited guidance, Olga did a truly spectacular job making the cakes fit with the overall feel of our wedding and look just so, so beautiful. As I was waiting with my dad to walk down the aisle we were actually near the cakes again, and I couldn't stop commenting on how pretty they were (we got lots of complements from guests as well). Later in the night when we got to try the cake (we tried the funfetti one with strawberry cream cheese icing - sadly we were too busy dancing to get to try the others), I was so thrilled with how it had turned out taste-wise - a super moist, delicious wedding cake is rare and Olga nailed it. The little favor cookies that she made were also a huge hit and really made the place settings look special; we had a few leftover that we brought with us on our honeymoon and we continued to enjoy them for two weeks after the wedding. As someone who tried many different cake vendors in Austin before deciding to go with Olga, I can't encourage you enough to use Polka Dots for you wedding. You won't be disappointed!
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    Vanna Sent on 10/04/2018
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    As a wedding planner here in Austin, I absolutely LOVE working with Olga at Polkadots Cupcake Factory! She is not only the sweetest, but her cake is freaking phenomenal! And I'm a total cake snob. At every wedding I work, I ALWAYS have to taste the cake. I send all my brides to Olga because I know her cakes are moist and come in so many fun flavors, you won't be able to pick just one. If you're looking for a wedding cake or dessert, schedule an appointment to taste with Polkadots. You will not be disappointed!!
  • Luis
    Luis S. Sent on 01/11/2019
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    Best Cake Ever!

    We went in on the day of the tasting and they provided us up to 12 samples of cakes. Each one of the samples were amazing and it was difficult for us to decide on the end on which two to pick. After making our decision and on the day of the wedding. We couldn't stop hearing from our guest how amazing the cakes were and kept asking where we got it from.
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    Clarissa Sent on 04/04/2017
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    I am convinced everything Olga does is perfect. She made us a semi-naked three-tier cake of our favorite flavor that is now retired from the menu (lemon blueberry). She even thought to leave the frosting white instead of the typical yellow so it looked like a wedding cake. We also had cupcakes on the side. Everything turned out looking gorgeous and rustic. I've had so many guests tell me how amazing the cake was. I have loved polkadots cupcakes for a long time, but I have to say their cake is even better. It was incredibly moist and the frosting is incredible-lots of real vanilla and so light and fluffy. Olga also brought up some cupcakes before the wedding started to snack on as we were getting ready. Love, love, love.
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    Melissa Sent on 10/18/2016
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    I've been a long-time fan of Polkadots, ever since I started going to their cupcake shop in college (about 8 years ago, maybe). I've known since before I met my husband (7 years ago) that I was going to use them for my wedding. Never would I have imagined how amazing and delicious they would be. The cake was beautiful and they also made us cupcakes, cream puffs, and macarons for a dessert table. The setup was gorgeous and the desserts were to die for. Can't recommend more highly.
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    Kelsi Sent on 06/24/2016
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    Olga was more than accommodating! My husband and I were not sure what kind of cake we wanted for the wedding cake and groom's cake. Olga immediately said she could do a more simple wedding cake and a lion king cake. My husband and Olga emailed back and forth about the lion king cake and it turned out amazing! My husband and I went with Chai and Honey and a Lemon cake. The Chai and Honey people said tasted like a fantastic carrot cake - either way it was delicious!! The Lemon cake was so light and wonderful! I love cupcakes so having a Polkadots design and make our wedding cake was an easy decision!! Also, Olga and Polkadots was beyond wonderful day of the wedding. The cakes were already set up by the time I showed up and in the bridal suite there was 6 tasty cupcakes to go with the wine we received from the winery! I cannot imagine our wedding without Polkadots and would highly recommend Polkadots to anyone!
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    Robin Sent on 05/03/2016
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    mmm... I'm still dreaming about my cake at the wedding. Olga at Polkadots Cupcake Factory was a dream to work with for my wedding. We had her do mini cupcakes with one cake tier for us to cut into, and it all turned out perfectly. She was so easy to communicate with, and so accommodating when we kept changing our minds on flavors that we wanted. And the CAKE! Not dry at all, not too sugary, perfect blends of flavors. I'm so glad I found her and her shop, because I now go buy her cupcakes on the regular even after the wedding! I would definitely recommend her to anyone that enjoys desserts like I do - they turned out perfect and all our guests loved them
  • User2177689 Sent on 06/13/2015
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    I've never had a wedding cake that even came close to the awesomeness that was our wedding cake. It was so tasty and so beautiful. In fact, it was so good that when we did the tasting, we couldn't choose just one flavor. We ended up with three cakes at our wedding! They were perfectly simple and beautiful, and since we were charged per serving and not per cake, the cost was roughly the same as purchasing one cake. Olga is so friendly and easy to work with, and she's willing to try anything to make her customers happy. We would definitely recommend her for any special occasion cake!
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    Leah Sent on 02/23/2015
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    After taste testing a couple of cupcakes from Polkadots, we immediately knew we wanted to get a variety of regular and mini cupcakes and cake pops from them for our mid-February wedding. Olga was so lovely to exchange emails with, and we ordered a variety of sizes and flavors.

    Olga’s sweet husband hand delivered the beautifully designed goodies to our wedding at The Plant in Kyle, Texas (which is wayyyy out there!) the morning of our wedding. He not only delivered them all intact down a seriously bumpy road, but lovingly set them up and styled them to perfection on our cake table. Polkadots was so thoughtful they even sent us a couple of other little treats that we promptly devoured before our ceremony ☺

    We thought we ordered way too many, but to our delight our guests ate them all right up… with many admitting to devouring at least 3 of the delicious cupcakes!!!

    We can’t recommend Polkadots more highly for their quality, incredible customer service, and lip smacking satisfaction!!!
  • User1961719 Sent on 12/10/2014
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    The cake was delicious and we received a lot of compliments. We didn't get a chance to try to the macarons and cake pops but if they were anything like the samples we tried, then they were just as awesome.
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    Adrienne Sent on 12/08/2014
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    Totally delicious. Polkadots provided a small cake and cupcakes for my wedding and it was wonderful! It was hard to choose only 5 flavors for the cupcakes because they were so good. A bit expensive, but worth it. Olga is a bit short in some of her emails, and that threw me off at first, but she's very kind and professional in person and did a really great job on the day of the wedding. Thanks Olga!!
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    Courtney Sent on 11/06/2014
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    Let me start by saying we did a tasting at another popular wedding cake bakery in Austin and it NOWHERE near compared to Polkadots! Olga met us for the tasting and we were so blown away, that we ended up deciding to do 5 different cakes. Yes 5...bc the flavors were so incredible we couldn't narrow them down. I began to follow her on Instagram as well and I wish I lived in Austin bc she makes the most amazing cakes, cookies, macaroons, you name it. She is a true artist and her style is just as incredible as her baking skills. 10 stars not 5! The only wedding cake baker to choose in Austin (hands down)!!!
  • User1871025 Sent on 10/18/2014
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    I used Polkadots Cupcake Factory for my wedding and everything was amazing! We did a dessert bar with 4 desserts. Olga and her team made us caramel macaroons, mini apple pies, snickerdoodle cookies, and pumpkin spice cupcakes. Everything was DELICIOUS! Our guests loved it all! She was so sweet throughout the entire process. I would highly recommend using Polkadots Cupcake Factory for you wedding or any other party or event!
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    Izabelly Sent on 05/20/2014
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    My wedding was on a Sunday and Polkadots are not open on Sundays. Olga was a very nice lady and flexible enough to let me get my cake on Saturday around 8pm so it was still freshly baked.
    We had a unique design that we used as our theme and it was on our invitation, tables, signing book and a few other things. She was able to reproduce the design on our cake and it looked amazing. I wish a had a few pictures to show how beautiful our cake was.
    Thank you Olga for your amazing hard work!
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    Heather Sent on 10/22/2013
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    Ever since Polkadots opened near UT's campus during my time at school I KNEW that they would have to be the ones to do my wedding cake. Olga and her team not only make delicious desserts, but they're so pretty too! Working with her was so easy and fun and she really was able to give us everything we wanted---a little wedding cake for cutting, mini cupcakes, and mini cookies--something for every palate! And on the day of the wedding she even gave us a little goodie bag complete with the full-size version of the cupcakes we served and a very sweet card. We could not be happier with how everything turned out and I cannot wait to get back to Austin and Olga's delicious cupcakes!
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    Karen Sent on 05/03/2013
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    Olga was great to work with from the start. We had an unfortunate experience that she went the extra mile to get resolved. The cake was sooooo good! We had guests asking for take home bags the week after when they found out we had leftovers.
  • Hannah
    Hannah Sent on 05/07/2013
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    I loved working with Olga at Polkadots. She created a two-tier wedding cake and the design was beautiful and based off of our invitations. She also made mini cupcakes. I needed some to be gluten-free and that was easy enough for Olga! Everything was delicious, pretty, and exactly what I wanted. I totally recommend Olga!
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    Lexi Sent on 04/30/2013
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    I am so glad I used Polka Dots for my wedding cupcakes! Olga was so great to work with and helpful. In my experience, wedding cake (or wedding cupcakes) can have the tendency to not be very good, these cupcakes are the opposite which is why I picked Polka Dots. The frosting is light as air and the cupcakes aren't so sweet that your jaw hurts when you take a bite. They are delish! We had 4 different flavors (mint chocolate, vanilla, strawberry shortcake & red velvet) and I received tons of compliments on them after our wedding! If you want something good, go to Polka Dots!

    Thank you,
    Lexi & Jim Rourke
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    Melissa Sent on 03/05/2013
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    Ever since the cupcake craze started, I knew I wanted cupcakes at my wedding for the sole reason that they can be prepared fresh the day-of. I absolutely did not want a cake that was made a week in advance and then frozen.

    When we got engaged and decided to have a mini-destination wedding in Austin, we knew Polkadots would be our cake vendor. Our friends used them for their wedding, and I thought they were the best cupcakes I've ever had. We were so sure of our decision that we didn't have any other cake tastings, which is the best part of wedding planning!

    Olga doesn't usually have tastings on the weekend, but she made an exception for us, since we live out of town, which was so sweet on her part. We tried 5 different flavors and had a difficult time narrowing down which ones we wanted because they were all so good! In the end, we went with honey & chai, dulce de leche, strawberry shortcake, chocolate peanut butter, and chocolate vanilla. We ordered about 20% more cupcakes than we needed, and they were all gone by the end of the night, like I knew they would be. My only regret is not ordering more to take home.

    Olga and her team are so incredibly talented and artistic. I "like" Polkadots on Facebook and see the work they do - it's amazing! To top it all off, Olga was so sweet to send me home with some surprise treats, which I didn't discover until the day after the wedding.
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    Beverly Sent on 02/14/2013
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    Delicious!!!! I had the strawberry cream cake, she did chocolate cake pops and cupcakes as well. I tasted others that looked good but did not taste good. Not the case here, it was beautiful and it was amazing. If you want a good cake I highly recommend Polka Dots Cup Cake Factory.
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    Elise Sent on 10/23/2012
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    Olga and the Polkadots team created the perfect cake and cupcakes for my wedding- exactly what I asked for. We received many compliments on our wedding cake, Blackbottom, and Honey & Chai cupcakes.

    On my wedding day, Olga also surprised the bridal party with delicious cake pops. After booking Polkadots, I have become a regular at her store (best cupcakes in Austin!) and have gotten to know her. She is so kind and caring and puts passion in everything she does.

    A million thanks to you, Olga- everything was perfect :)
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    Kelsey Sent on 06/09/2012
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    Olga at Polkadots is absolutely wonderful. Her prices are reasonable, the cake turned out GORGEOUS and HUGE, and best of all it tasted fantastic. She did both the groom's cake at the rehearsal dinner and the wedding cake. Both of them she delivered and set up for a nominal charge. She was very easy to work with, she answers emails quickly, and is very creative. I wasn't exactly sure what I wanted for my wedding cake, I showed her a few pictures and described the general aesthetic I was going for. She sketched a cake based on my dress and both the sketch and the actual cake turned out way more beautiful than I could have ever thought of on my own. She also did a great job on the groom's cake which I had a much more exact idea for.
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    Rhianna Sent on 06/01/2012
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    Polkadots' service was absolutely fantastic! My cake was incredibly beautiful. I am not a fan of fondant icing, but I wanted two dummy layers at the bottom of my cake to make it bigger. They were able to put the buttercream icing on smooth enough that there was no way to tell the difference between the actual cake with buttercream, and the dummy layers with fondant. So, my cake was gorgeous AND good! People were very impressed with how great the cake tasted...Our groom's cake was equally as good and perfectly decorated to my liking. The cakes looked EXACTLY like the pictures I had initially given them. If you want to impress with looks and taste, go with Polkadots!
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