Skip to main content
Weddings

Polar Express Transportation Reviews

Polar Express Transportation

Polar Express Transportation

Saranac Lake, NY
4.9 out of 5 rating, 3 Reviews
View more information

Reviews

We're all about trust. Our community relies on honest reviews to help you make those big decisions with ease.
4.9 out of 5 rating
4.9 out of 5 rating
3 Reviews
99% recommend it
  • Quality of service
    5 out of 5 rating
  • Average response time
    4.7 out of 5 rating
  • Professionalism
    5 out of 5 rating
  • Value
    5 out of 5 rating
  • Flexibility
    5 out of 5 rating
  • A
    Amanda Sent on 11/17/2020
    5 out of 5 rating
    • Quality of service
      5.0 out of 5 rating
    • Average response time
      5.0 out of 5 rating
    • Professionalism
      5.0 out of 5 rating
    • Value
      5.0 out of 5 rating
    • Flexibility
      5.0 out of 5 rating

    Professional, pleasant service!

    Bob is extremely professional and pleasant to deal with. His vans are spacious, new and very clean. He's highly recommended in our book!
  • User1872374 Sent on 10/19/2014
    5 out of 5 rating
    • Quality of service
      5.0 out of 5 rating
    • Average response time
      5.0 out of 5 rating
    • Professionalism
      5.0 out of 5 rating
    • Value
      5.0 out of 5 rating
    • Flexibility
      5.0 out of 5 rating
    Bob Inslerman (owner) of Polar Express provided the transportation to and from out wedding. He was very easy to get in touch with, was very organized, and his pricing was very reasonable. We instructed him which hotels out guests would be staying at and were provided with a schedule for pickup times that we were able to provide our guests with. Everyone arrived on time for the ceremony and everyone was provided transportation home. The staff was polite/friendly and timely. The vans were clean and well kept. All of our guests really appreciated this service and it saved us worrying about our guests getting home safely.
  • Jackie
    Jackie Sent on 01/25/2018
    4.8 out of 5 rating
    • Quality of service
      5.0 out of 5 rating
    • Average response time
      4.0 out of 5 rating
    • Professionalism
      5.0 out of 5 rating
    • Value
      5.0 out of 5 rating
    • Flexibility
      5.0 out of 5 rating
    Initially we were having some communication difficulties, but once we were able to connect, we were very happy with the service the company provided for our wedding. We were very concerned with having an open bar at our wedding and wanted to ensure we had no one driving that should not be. Robert went out of his way, and added extra stops and drop-offs to accommodate all of our guests. The guests and the wedding party were very happy with Robert, the cleanliness of the van, and the professionalism of the service. Thank you Polar Express Transportation for keeping all of our guests safe and providing such great service for our wedding.