Pineapple Bakery Reviews
View more informationReviews
We're all about trust. Our community relies on honest reviews to help you make those big decisions with ease.
4.7 out of 5 rating
4.7 Very good
4.7 out of 5 rating
7 Reviews
94% recommend it
-
Quality of service 4.6 out of 5 rating
-
Average response time 4.5 out of 5 rating
-
Professionalism 4.6 out of 5 rating
-
Value 5 out of 5 rating
-
Flexibility 4.7 out of 5 rating
-
Kristin Sent on 10/08/20185 out of 5 rating
-
Quality of service 5.0 out of 5 rating
-
Average response time 5.0 out of 5 rating
-
Professionalism 5.0 out of 5 rating
-
Value 5.0 out of 5 rating
-
Flexibility 5.0 out of 5 rating
We LOVED our wedding cake and just ate our one year cake topper a couple of weeks ago. :) Thank you so much, Pineapple Bakery, for rocking our world with your incredible cake. Our guests loved it too.We LOVED our wedding cake and just ate our one year cake topper a couple of weeks ago. :) Thank you so much, Pineapple Bakery, for rocking our world with your incredible cake. Our guests loved it too. -
Quality of service
-
Katie Sent on 02/07/20175 out of 5 rating
-
Quality of service 5.0 out of 5 rating
-
Average response time 5.0 out of 5 rating
-
Professionalism 5.0 out of 5 rating
-
Value 5.0 out of 5 rating
-
Flexibility 5.0 out of 5 rating
Pineapple bakery did the desserts for our 1/6/17 wedding and they were the best desserts I’ve ever tasted. We had a small dessert bar and a two tier wedding cake. We ordered a variety of bars, brownies, macaroons, and cookies, everything was absolutely delicious!! Thankfully my eyes were bigger than my guests stomachs and we had a lot of left over treats and that I was able to enjoy for a few days after the wedding. Robin was great to work with and extremely accommodating. I initially went with a different style of cake and she explained the entire baking process to me and how the final product would turn out. After she did that I realized that was the exact opposite than what I wanted and I was able to change with no problem. Their delivery fee to the site was reasonable and everything looked as great as it tasted. Pineapple bakery absolutely knows how to bake with affordability and true excellence.Pineapple bakery did the desserts for our 1/6/17 wedding and they were the best desserts I’ve ever tasted. We had a small dessert bar and a two tier wedding cake. We ordered a variety of bars, brownies, macaroons, and cookies, everything was absolutely delicious!! Thankfully my eyes were bigger than my guests stomachs and we had a lot of left over treats and that I was able to enjoy for a few days after the wedding. Robin was great to work with and extremely accommodating. I initially went with a different style of cake and she explained the entire baking process to me and how the final product would turn out. After she did that I realized that was the exact opposite than what I wanted and I was able to change with no problem. Their delivery fee to the site was reasonable and everything looked as great as it tasted. Pineapple bakery absolutely knows how to bake with affordability and true excellence. -
Quality of service
-
Jennifer Sent on 02/10/20155 out of 5 rating
-
Quality of service 5.0 out of 5 rating
-
Average response time 5.0 out of 5 rating
-
Professionalism 5.0 out of 5 rating
-
Value 5.0 out of 5 rating
-
Flexibility 5.0 out of 5 rating
Robin was great to work with. With the pictures I provided, she nailed it. Excellent email communication and reasonable prices. We went with a small wedding cake with lilikoi filling and a bunch of little desserts. Perfect for a destination wedding. She even rents out plates and serve ware if needed and great selection. Definitely recommend.Robin was great to work with. With the pictures I provided, she nailed it. Excellent email communication and reasonable prices. We went with a small wedding cake with lilikoi filling and a bunch of little desserts. Perfect for a destination wedding. She even rents out plates and serve ware if needed and great selection. Definitely recommend. -
Quality of service
-
User1911085 Sent on 11/08/20145 out of 5 rating
-
Quality of service 5.0 out of 5 rating
-
Average response time 5.0 out of 5 rating
-
Professionalism 5.0 out of 5 rating
-
Value 5.0 out of 5 rating
-
Flexibility 5.0 out of 5 rating
Robin was accommodating to our need for a simple wedding cake for our elopement on the big island. All communication was through email. She was quick to reply and fit in our modest order for her busy volume. She prepared exactly what we wanted and even went out of her way to put fresh orchids on the cake ( she does sugar flowers ) per our request. The cake was beautiful! It was fresh, moist, and not overly sweet and it lasted the remainder of the week tasting just as good as the first day. Exceptional quality and service.Robin was accommodating to our need for a simple wedding cake for our elopement on the big island. All communication was through email. She was quick to reply and fit in our modest order for her busy volume. She prepared exactly what we wanted and even went out of her way to put fresh orchids on the cake ( she does sugar flowers ) per our request. The cake was beautiful! It was fresh, moist, and not overly sweet and it lasted the remainder of the week tasting just as good as the first day. Exceptional quality and service. -
Quality of service
-
Haliaka C. Sent on 04/22/20135 out of 5 rating
-
Quality of service 5.0 out of 5 rating
-
Average response time 5.0 out of 5 rating
-
Professionalism 5.0 out of 5 rating
-
Value 5.0 out of 5 rating
-
Flexibility 5.0 out of 5 rating
Groom's Cake: Custom Fire Engine with my Husband's Fire department emblem and it lighted up! We were extremely happy and the flavor was vanilla bean! Yummy! The best flavor ever! I would recommend them to everyone!!!!Groom's Cake: Custom Fire Engine with my Husband's Fire department emblem and it lighted up! We were extremely happy and the flavor was vanilla bean! Yummy! The best flavor ever! I would recommend them to everyone!!!! -
Quality of service
-
Lauren Sent on 07/12/20164.8 out of 5 rating
-
Quality of service 5.0 out of 5 rating
-
Average response time 4.0 out of 5 rating
-
Professionalism 5.0 out of 5 rating
-
Value 5.0 out of 5 rating
-
Flexibility 5.0 out of 5 rating
Pineapple Bakery recently did the desserts for our June 2016 wedding. We ordered a wedding cake as well as lemon tarts, a couple brownie varieties, and fruit tarts and everything was amazing and beautiful!Pineapple Bakery recently did the desserts for our June 2016 wedding. We ordered a wedding cake as well as lemon tarts, a couple brownie varieties, and fruit tarts and everything was amazing and beautiful! -
Quality of service
-
User2311943 Sent on 09/12/20153.1 out of 5 rating
-
Quality of service 2.5 out of 5 rating
-
Average response time 2.5 out of 5 rating
-
Professionalism 2.5 out of 5 rating
-
Value 5.0 out of 5 rating
-
Flexibility 3.0 out of 5 rating
The cake was beautiful and tasted amazing! There's the positives...the downside: our cake was delivered late due to some issues on the vendor side and they decided to deliver the cake late, postponing our guests from being able to enter the reception area and standing out in the heat for extra time. No real excuses for it either, very disappointed with the service at the end of the day...made a great tasting and beautiful cake spoiled by the service.The cake was beautiful and tasted amazing! There's the positives...the downside: our cake was delivered late due to some issues on the vendor side and they decided to deliver the cake late, postponing our guests from being able to enter the reception area and standing out in the heat for extra time. No real excuses for it either, very disappointed with the service at the end of the day...made a great tasting and beautiful cake spoiled by the service. -
Quality of service