Phoenix Art Museum Reviews
Reviews
4.5 out of 5 rating
4.5 out of 5 rating
15 Reviews
90% recommend it
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![Jessica]()
Jessica Sent on 11/28/2016The Phoenix Art Museum was fantastic! So beautiful and we couldn't have asked for everything to come together better than it did. Also, Cori from the museum was so great to work with! She was on top of everything, including communication with vendors and making sure everything was organized day of. There was no concern of anything going wrong knowing it was in Cori's hands. The museum is highly recommended! -
User2576026 Sent on 04/13/2016Best venue in town!!! We picked the Phoenix Art Museum for our wedding ceremony and reception location and it was the best decision we made. They are great and easy to work with, and very accommodating. We needed a Kosher caterer, and of course that was no problem at all! Since we got married in April, we wanted to ensure we had flexibility in case in rained. Initially we planned for our ceremony to be outside in the courtyard, but it was raining on our wedding and they were able to make a quick and seamless change to move the ceremony inside. The museum is such an elegant and unique backdrop, our guests were very impressed. They also had a lot of tables, chairs, and other pieces which helped keep the cost of rentals down. Overall, I rate the Phoenix Art Museum a 10 out of 10 and would recommend it to anyone! -
User2556081 Sent on 03/18/2016We booked with PAM after circumstances caused us to switch venues about 5 months before our wedding. This turned out to be a blessing in disguise. Barring any particularly sensitive exhibits, you have access to the entire lower level and the mezzanine above the Great Hall right after the museum closes to the public. We were concerned about the capacity at our first venue, but at PAM we had more than enough space to work with. PAM also offers their own wedding coordinators. I worked mostly with Cori, and she was very attentive. I did not know this until planning my own wedding, but many types of vendors also offer wedding coordinator services. My florist even offered wedding coordinator services. Perhaps I should have added this part in my review of my day-of coordinator, but this worked out well when I had my day-of coordinator for 8 hours. I could rely on other coordinators to fill the gaps where my day-of coordinator wasn't working. Cori handled the coordination of the ceremony while my day-of coordinator worked with the other vendors to set up the rest of the wedding space, and my florist handled the post-reception clean up. My maid-of-honor overheard the PAM staff during our wedding, and she said they treated me like a celebrity, and they were the secret service. They communicated through walky talkies and would say things like, "The bride has now entered the room...The bride is approaching..." Exceptional logistics! Words of wisdom - PAM encourages you to use all the available space, which may not be conducive to smaller events where you don't want guests sparsely spread out. The next is my own fault. Since the venue is open to the public right before your wedding, you might have guests arrive extra early to see the museum. I ran into a few guests before the ceremony who I had to explain to later why I gasped and ran in the other direction. If you are taking photos before the ceremony, tell your guests not to show up early!! -
User1937729 Sent on 11/24/2014My wedding is in February and as of now, the Phoenix Art Museum had been very accommodating with all my requests. They have multiple back up plans in place if the weather is less than ideal for your outdoor event. Hopefully everything will go off without a hitch come February!!
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User2258274 Sent on 08/05/2015The event coordinator at the Phoenix Art Museum double booked our wedding date. She didn't even have the decency to call us and inform us of the mistake, she sent me an e-mail instead. We were told that we would have to choose a different date even though we had already signed a contract for the date we had agreed on. We were given very few options for other dates and two of the dates they offered had a hold on them by the same couple trying to decide between the two, so we couldn't be guaranteed either one. I was very disappointed in how they handled the situation and their lack of customer service. We ended up choosing a different venue because they kept us waiting regarding whether or not we could switch our date. I would only recommend the Phoenix Art Museum if you are very flexible with your wedding date.Phoenix Art Museum's reply:
Our sincerest apologies again for the date mix up. We have two people booking events on the same calendar, and there was less than a full business day turn around from sending confirmation and to having to (heartbreakingly) inform you about the other potential in the works. We did not, however, get to the point of a signed contract and deposit. The other dates on hold were for a corporate group; they responded by the next day releasing the hold on your second preferred date, but unfortunately we can see the 24 hours between our conversations was too long for an answer. While it's agreed that a phone call is more personal than an email, we felt the email to be suiting in order to list out the other potential dates available. We extend our sincerest apologies for this rare situation; we are a large institution and do our best to maintain the calendar to avoid unfortunate instances like this. We hope you found a venue more suitable for your preferred date and wish you all the best with your wedding!
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