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pattycakes
"Eat Something Cute"
1018 Laurel St.
Highland, IL 62249 (map)
Desserts: Cupcakes, Groom's Cake
Health license: Yes
Additional services: Consultations, On-site Delivery, On-site Setup...
 
 
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4.6 out of 5.0
4.6
out of 5.0
Quality of Service:
 (4.8/5.0)
Responsiveness:
 (4.6/5.0)
Professionalism:
 (4.7/5.0)
Value:
 (4.5/5.0)
Flexibility:
 (4.5/5.0)
 
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raychael99
Wedding:
05/15/2010
4 Reviews
3.3
out of 5.0
Quality of Service:4.0 out of 5.0(4.0/5.0)
Responsiveness:3.0 out of 5.0(3.0/5.0)
Professionalism:3.5 out of 5.0(3.5/5.0)
Value:3.0 out of 5.0(3.0/5.0)
Flexibility:3.0 out of 5.0(3.0/5.0)
Services Used:
Wedding Cake
 
They are pretty expensive for being in a small town. They are very proud of their work though! I've seen some good stuff but just because you see something you like that they've already done, don't expect them to duplicate it. You'll do best if you have an imagination. I can't imagine there is anything they can't do! They will definitely make you a cake you'll never forget (or your guests)!!
 
Kathy
Wedding:
12/05/2009
3 Reviews
4.8
out of 5.0
Quality of Service:5.0 out of 5.0(5.0/5.0)
Responsiveness:5.0 out of 5.0(5.0/5.0)
Professionalism:5.0 out of 5.0(5.0/5.0)
Value:4.0 out of 5.0(4.0/5.0)
Flexibility:5.0 out of 5.0(5.0/5.0)
Services Used:
Wedding Cake
 
The wedding cake we got from pattycakes was just perfect, and we got lots of compliments for it. It was very beautiful and also super delicious. Thanks pattycakes!
 
Melissa
Wedding:
10/10/2009
5 Reviews
5.0
out of 5.0
Quality of Service:5.0 out of 5.0(5.0/5.0)
Responsiveness:5.0 out of 5.0(5.0/5.0)
Professionalism:5.0 out of 5.0(5.0/5.0)
Value:5.0 out of 5.0(5.0/5.0)
Flexibility:5.0 out of 5.0(5.0/5.0)
Services Used:
Wedding Cake
 
I LOVED my cake!! They did a fantastic job of creating the cake that I asked for. It was beutiful and DELICIOUS!! They have a large variety and can pretty much create and make whatever you want.
 
sphinx625
Wedding:
11/30/2008
5 Reviews
5.0
out of 5.0
Quality of Service:5.0 out of 5.0(5.0/5.0)
Responsiveness:5.0 out of 5.0(5.0/5.0)
Professionalism:5.0 out of 5.0(5.0/5.0)
Value:5.0 out of 5.0(5.0/5.0)
Flexibility:5.0 out of 5.0(5.0/5.0)
Services Used:
Wedding Cake
 
By far the best wedding cakes in St. Louis. Gotta love them they treat you like family.
 
megpie
Wedding:
09/06/2008
3 Reviews
5.0
out of 5.0
Quality of Service:5.0 out of 5.0(5.0/5.0)
Responsiveness:5.0 out of 5.0(5.0/5.0)
Professionalism:5.0 out of 5.0(5.0/5.0)
Value:5.0 out of 5.0(5.0/5.0)
Flexibility:5.0 out of 5.0(5.0/5.0)
Services Used:
Wedding Cake
 
The cake was the best I have ever seen, everyone thought it was fake because it looked so awesome! The taste was even better! It was wonderful!!! I loved everything about my cake and would recommend them to anyone!
Thanks for a beautiful cake that was really sad to cut into!!
 
kwaeltz19
Wedding:
06/28/2008
5 Reviews
5.0
out of 5.0
Quality of Service:5.0 out of 5.0(5.0/5.0)
Responsiveness:5.0 out of 5.0(5.0/5.0)
Professionalism:5.0 out of 5.0(5.0/5.0)
Value:5.0 out of 5.0(5.0/5.0)
Flexibility:5.0 out of 5.0(5.0/5.0)
Services Used:
Wedding Cake
 
Excellent! My cake was better then i thought it would be.
 
marcella
Wedding:
05/17/2008
1 Reviews
5.0
out of 5.0
Quality of Service:5.0 out of 5.0(5.0/5.0)
Responsiveness:5.0 out of 5.0(5.0/5.0)
Professionalism:5.0 out of 5.0(5.0/5.0)
Value:5.0 out of 5.0(5.0/5.0)
Flexibility:5.0 out of 5.0(5.0/5.0)
Services Used:
Wedding Cake
 
We got our wedding cake from Patty-Cakes and it was amazing to say the least!!
We had tasting at 6 different places in the St. Louis area, and they are by far the most professional. The shop is clean, the staff is dressed professionally with chefs uniforms, and the service is great! From the minute you walk in the door to taste, until your cake is delivered, it is like you are the only one they are working for! The prices are the best in the area! We LOVED our cake, and will never go anywhere else! Most of our friends have gotten their cakes at Patty-Cakes, and everyone has been more than pleased!!
 
Elizabeth
Wedding:
05/17/2008
3 Reviews
4.8
out of 5.0
Quality of Service:5.0 out of 5.0(5.0/5.0)
Responsiveness:5.0 out of 5.0(5.0/5.0)
Professionalism:5.0 out of 5.0(5.0/5.0)
Value:5.0 out of 5.0(5.0/5.0)
Flexibility:4.0 out of 5.0(4.0/5.0)
Services Used:
Wedding Cake
 
Patty Cakes was a great option for my wedding. After cake tasting and selecting the design of the cake I never even had to think about the cake again. The cake was set-up at the reception well ahead of schedule and looked flawless. It also tasted great!
 
Michele
Wedding:
03/29/2008
5 Reviews
4.4
out of 5.0
Quality of Service:5.0 out of 5.0(5.0/5.0)
Responsiveness:4.0 out of 5.0(4.0/5.0)
Professionalism:4.0 out of 5.0(4.0/5.0)
Value:5.0 out of 5.0(5.0/5.0)
Flexibility:4.0 out of 5.0(4.0/5.0)
Services Used:
Wedding Cake
 
Patty Cakes is a great place to buy your cake. We looked around for prices and taste; we selected Patty Cakes because of the value. They worked with us and designed a cake that was beautiful. A number of our guest commented on how wonderful the cake tasted. We had some leftovers so I put it in the freezer the day after the wedding. I have tasted it even after it has been in the freezer for a week and it is still good. We have packed away the top layer for our 1 year anniversary...we’ll see how it tastes then :)
 
Alissa
Wedding:
03/29/2008
5 Reviews
4.7
out of 5.0
Quality of Service:5.0 out of 5.0(5.0/5.0)
Responsiveness:5.0 out of 5.0(5.0/5.0)
Professionalism:5.0 out of 5.0(5.0/5.0)
Value:3.5 out of 5.0(3.5/5.0)
Flexibility:5.0 out of 5.0(5.0/5.0)
Services Used:
Wedding Cake
 
My cake was exactly what I wanted but at the same time I let their expertise told charge and the cake came out better than I ever expected! A little pricey but worth it!
 
juliewild73 and Michael
Wedding:
09/15/2007
5 Reviews
5.0
out of 5.0
Quality of Service:5.0 out of 5.0(5.0/5.0)
Responsiveness:5.0 out of 5.0(5.0/5.0)
Professionalism:5.0 out of 5.0(5.0/5.0)
Value:5.0 out of 5.0(5.0/5.0)
Flexibility:5.0 out of 5.0(5.0/5.0)
Services Used:
Wedding Cake
 
this cake was excellent and so reasonably prices
 
bknaus
Wedding:
08/25/2007
5 Reviews
2.8
out of 5.0
Quality of Service:2.5 out of 5.0(2.5/5.0)
Responsiveness:2.0 out of 5.0(2.0/5.0)
Professionalism:3.0 out of 5.0(3.0/5.0)
Value:4.0 out of 5.0(4.0/5.0)
Flexibility:2.5 out of 5.0(2.5/5.0)
Services Used:
Wedding Cake
 
I had heard good things about Patty Cakes from friends and family, and I was expecting a great cake. I found my dream cake on Martha Stewart's website, and printed pictures. It was a very simple cake - three layers, all white. The beauty of the cake was the flowers that would be on top, but that would be taken care of by the florist. There were no intricate details at all. We purchased three small sample cakes and were impressed by the flavors. We decided each layer would be a different flavor with a different filling. We met on three separate occasions to discuss the cake, and it seemed that all would go according to plan. I cannot even explain how disappointed I was when I saw my cake. It looked amateur, the icing was crusty and when it was sliced we found out that none of the fillings that we had paid for were included. I could not believe that this was the cake we had previously discussed. Afterward, we found out that the owner was out of town, and someone else was left in charge of the cake, and apparently they were not well prepped on what to do. We were disappointed that we were not told the owner would not be doing the cake, as we were led to believe she would be making the cake for the wedding. They were easy to book, however, when we met with them they always appeared to be distracted and uninterested. They did give us a small refund for not including the fillings, but it in no way made up for the appearance of the cake. Patty Cakes was affordable, but I am not impressed by their service or the final product.
pattycakes responded with the following comments:
I was disappointed to read that even after talking to me on the phone, you didn't believe that your cake WAS indeed decorated by "the owner". There was not another decorator employed here until my daughter joined me in Feb. 2008. I decorated and delivered 9 other wedding cakes on that day like I have done every week for the past 27 years, and have the pictures to prove it!
Unfortunately, against our advice, you choose to make the pattern on the cake differently that we suggested. I tried to explain to you that the fillings were indeed in the cake, but because of the numerous changes you made, you must have forgotten where they were supposed to be. You were given a small compensation because we do believe in trying our best to do all we can to keep our customers happy. We keep a detailed order, and each cake is checked 3 times by three different bakers before the cake is put on the decorating table.
As for being distracted and uninterested, nothing could be further from the truth. I think because you were displeased with the design that you insisted on, and you were so sure that "the owner" didn't do your cake, you just found anything you could to be displeased. Our customer service is impecable, and each and every bride is extremely important to us!
 
Elizabeth
Wedding:
07/21/2007
5 Reviews
5.0
out of 5.0
Quality of Service:5.0 out of 5.0(5.0/5.0)
Responsiveness:5.0 out of 5.0(5.0/5.0)
Professionalism:5.0 out of 5.0(5.0/5.0)
Value:5.0 out of 5.0(5.0/5.0)
Flexibility:5.0 out of 5.0(5.0/5.0)
Services Used:
Wedding Cake
 
Our cake was AMAZING!! It literally, was a castle, as Cinderella was the theme of the wedding. Patty did an unbelievable job...it was like nothing I had ever seen in my life! Also, her cake tasted SO good and she has SO many flavors and fillings to choose from. It was fabulous. People are STILL talking about the cake!
 
c03b06mommy
Wedding:
05/26/2007
3 Reviews
4.4
out of 5.0
Quality of Service:5.0 out of 5.0(5.0/5.0)
Responsiveness:5.0 out of 5.0(5.0/5.0)
Professionalism:5.0 out of 5.0(5.0/5.0)
Value:3.0 out of 5.0(3.0/5.0)
Flexibility:4.0 out of 5.0(4.0/5.0)
Services Used:
Wedding Cake
 
We looked and looked for the perfect wedding cake. We ended up calling Patty Cakes and setting up and appointment to look at their selection. we used our wedding colors in the cake and they made it exactlly how we asked. Great services.
 
Trisha
Wedding:
11/12/2005
5 Reviews
5.0
out of 5.0
Quality of Service:5.0 out of 5.0(5.0/5.0)
Responsiveness:5.0 out of 5.0(5.0/5.0)
Professionalism:5.0 out of 5.0(5.0/5.0)
Value:5.0 out of 5.0(5.0/5.0)
Flexibility:5.0 out of 5.0(5.0/5.0)
Services Used:
Wedding Cake
 
Absolutely amazing! These cakes aren't like any you have ever seen before! They're absolutely GORGEOUS!
 
IdgieMay
Wedding:
05/15/2004
5 Reviews
5.0
out of 5.0
Quality of Service:5.0 out of 5.0(5.0/5.0)
Responsiveness:5.0 out of 5.0(5.0/5.0)
Professionalism:5.0 out of 5.0(5.0/5.0)
Value:5.0 out of 5.0(5.0/5.0)
Flexibility:5.0 out of 5.0(5.0/5.0)
Services Used:
Wedding Cake
 
Patty and her crew are amazing! Very flexible with how I wanted the cake to look, and very helpful with the advice on how to make it different from the picture in the magazine. On the day of the wedding, they delivered the cake and realized that I didn't order any flowers for the cake to be decorated with, but no problem...they had some spare fresh flowers and baby's breath from another wedding cake, and they decorated it beautifully! Would always recommend.
 
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4.6 out of 5.0
4.6
out of 5.0
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