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Weddings

Paper Crush Design Reviews

Paper Crush Design

Paper Crush Design

Alexandria, VA
4.0 out of 5 rating, 12 Reviews
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Reviews

4.0 out of 5 rating
WeddingWire Couples' Choice Awards 2024 Winner
4.0 out of 5 rating
12 Reviews
80% recommend it
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Awards

12
WeddingWire Couples' Choice Awards 2024 Winner
  • Erika
    Erika S. Sent on 03/31/2023
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    Stunning Invitations!

    We received our wedding invitations yesterday and we were amazed at how they came out! We absolutely love them! La Toya could not have been more helpful or patient as we worked through multiple rounds of changes and revisions. We had planned to have them in the mail by now but fell a little behind in planning. She helped us with a rush order and made suggestions in changing our design so that everything could get to us when I wanted. I am so thankful for that! We are so happy with how everything came out and we can't wait to get them in the mail to our guests. We have a!ready placed a deposit for our programs and I know that they will be just as professionally and as beautifully done as our invites. Thank you again! Highly recommend!!
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    Rene T. Sent on 03/30/2023
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    We love our wedding invitations!

    We LOVE our invitations! The process was extremely easy and the quality of the invitations is simply amazing. They are beautifully done and we can't wait to get them in the mail! Toya answered every question we had very quickly and even caught a mistake I originally said was approved. Shipping was quick, less than two weeks and much faster than she said it would be. I am ready to start our wedding day programs and menus now. I would definitely recommend this company to anyone looking for the wedding invitation of their dreams. Thank you Toya!
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    Kendra J. Sent on 04/24/2023
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    Amazing Invitations!

    I received a recommendation from a friend that used La Toya for their wedding a few years ago and I’m so glad I went with her! The quality of our invitations was amazing! I’m a bit picky and can be difficult to work with, but La Toya was incredibly patient and took the time to make sure I was satisfied with everything before she finalized our invitation order. We LOVED how everything turned out! We have already received tons of compliments! We are working together now on our programs and menus and I know they will be just as stunning. I would absolutely recommend her! You will not disappointed!
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  • Kerri
    Kerri T. Sent on 04/30/2023
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    Above and beyond service

    I don’t typically write reviews, but I had to in this case. I received our invitation order yesterday, and I was amazed! Our invitations are beautiful!!! I found Paper Crush Design on Pinterest and ordered a sample a while back with the intention of placing an order after my fiancé and I agreed on a style. Unfortunately we placed our order later than we planned to and when I contacted La Toya she was quick to respond and extremely helpful when I was concerned about our needed like yesterday order. She went above and beyond to make sure we got them in my requested two week timeframe. The quality of our invitations and the service we received were absolutely stellar. I would 100% recommend her to anyone looking for classy and elegant wedding invitations. 5 stars all the way! Thank you!!
  • Andrea
    Andrea W. Sent on 03/31/2023
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    Flawless from start to finish

    This was the best experience I’ve had with a wedding vendor so far. The process was so easy and La Toya explained everything to us clearly and responded quickly to any questions we had along the way. Our save the dates and wedding invitation suites were perfect! The vellum wraps she suggested were just the touch our invitations needed and I was blown away by how gorgeous our invitations came out. Even better than I imagined! Good quality paper, gorgeous printing, beautifully packaged and quickly delivered. I could not have asked for a better invitation designer. Excellent customer service and I would 10/10 recommend!
  • Leslie
    Leslie A. Sent on 04/25/2023
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    Absolutely stunning!

    Our invitations were absolutely STUNNING and were exactly what we envisioned! We have lost track of the number of compliments we received from our guests. La Toya is accommodating, helpful with suggestions, and extremely easy to work with. She even made suggestions to try and keep our expenses down, which was truly appreciated. The order shipped quickly and the quality of our wedding invitation order was impeccable! We are already working with her to create our invitations for our private dinner after we return from our honeymoon. Choosing La Toya and Paper Crush Design was the best decision we could have made as everything was perfect - from the processing to the final product. Thank you!!!
  • Amanda
    Amanda R. Sent on 04/26/2023
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    In love with our wedding invitations!

    I ordered so many samples from La Toya that it was hard to make up my mind on which one I actually wanted to proceed with. She helped me combine elements from all of them to create my dream wedding invitation package. I got everything I was asking for - glitter, foil, and an all-around wow factor! My guests are still complimenting us on our invitations :) I would certainly recommend her to family and friends as I am sure she will not disappoint. You will love the design and you will love the quality! La Toya offered several suggestions to reduce costs, was extremely patient with all of my questions and changes, and shipping was 3 weeks earlier than she originally told us it would be. I could not have asked for an easier process or a more professional vendor to work with. Thank you so very much!
  • Michelle
    Michelle J. Sent on 03/07/2023
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    Professional vendor and gorgeous invites!!!!

    I’ve worked with LaToya three times over the years. My first order with her was for my wedding in 2017. We had a rather large wedding and ended up ordering invitations later than we would have liked because I couldn’t make up my mind on what I wanted. I found her online and was so happy that she could work with us on our very tight turnaround time due to my indecisiveness. Each step of the way she kept me informed on the order progress which I was appreciative of. Our order actually shipped ahead of time and I was floored when I received them because they were stunning! Everyone wanted to know where I got them and I referred her to many friends and family. My second order with her was for my cousins wedding in 2019. Her order was a little larger than mine and more sparkly with glitter added. It also took a little longer to ship out but she kept us updated on any delays. There was a slight issue with delivery since no one was home to sign for the order and it had to be rescheduled for the next day. But they were definitely worth the wait! Glitter is not really my thing but it was another beautiful batch of invitations! My third order with her was in 2021. My friend wanted to give her daughter also my goddaughter a sweet 16 party but under the circumstances a large party wasn’t possible. We ordered invitations from LaToya as had already been planned but on a smaller scale since they were just going to family. For the third time I was beyond impressed with the order even with the sparkles and foil. My godbaby was ecstatic when she received them! In all of the time I’ve worked with her I’ve never known her to ask for a review so I am happy to be able to leave her one and will have to ask my cousin and friend to do the same. She kept us informed of all order progress and did let us know about the separate shipping. I never experienced anything except professionalism from LaToya. I’m working with her now for an out of town event in June and I don’t expect anything less than the stellar service she has provided me with since I first started working with her years ago.
  • Sherilyn
    Sherilyn H. Sent on 05/02/2023
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    Amazing Wedding Invitations!

    La Toya did an amazing job on my wedding invitations! She was so easy to work with and so sweet about any changes that I wanted to make. My invitations are absolutely beautiful! Simple and stunning which is exactly what I wanted! They came faster than I expected with visible tracking. I can’t wait to send them out! I highly recommend using her if you want the most amazing wedding invitations!!!! Thank you La Toya!!!
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    Terry R. Sent on 06/03/2020
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    They are a scam! DO NOT USE!!

    LaToya at Paper Crush Design is a complete scam artist! I ordered Sweet 16 invitations in January, paid in full and never received ANYTHING!!!! I've tried to contact her dozens of times and have not received a response since March. I just want my money back!!! I have reported them to the BBB as a scam and have filed a complaint! You should too!!!!
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    Chelsea Sent on 08/10/2019
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    It’s a Scam

    I ordered invitations for my wedding and was insured that they would be rushed to me. I never received my invitations and LaToya became unresponsive once it was time for my invitations to arrive.
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    Griselda R. Sent on 06/28/2019
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    Nothing ever arrived!! Nothing!!

    Do don’t hire. This company took my money for invitations and next day shipping and nothing ever arrived. They stopped answering emails and my daughter never got her Quinceanera invitations in the mail!! I am beyond upset but my daughter was simply devastated!!

    Paper Crush Design's reply:

    This client was sent 7 (yes, seven) invoices for FedEx shipping. The shipping balance for the order still remains open. Shipping is paid separately from the order to ensure that the appropriate shipping amount is paid and so that overcharging for shipping does not happen. We ship per weight and not per one rate. Orders CANNOT and WILL NOT ship without FedEx shipping paid. Not USPS, but guaranteed FedEx or UPS if preferred. This is discussed extensively at order creation and again once the proof is approved so that clients know to expect one final invoice prior to order release. Since this client never paid her shipping balance, the invitation order was automatically refunded. The shipping policy is in place to make sure that guaranteed shipping carriers are utilized to minimize delivery delays and/or losses and the studio will not cover that cost for clients simply because they decide not to pay for it. Again, this policy is discussed at ordering and is covered in each inquiry so that everyone knows what to expect. Clients that follow the policy have absolutely no issue receiving their items. Those that do not follow the policy receive an automatic refund due to non payment of shipping, as was the case for this client. No one wants a disappointed client, but policies are in place for a reason. Best wishes for a successful event.