Nelson Coleman Jewelers Reviews
Reviews
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4.9 out of 5 rating
4.9 out of 5 rating
46 Reviews
97% recommend it
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![Nicole]()
Nicole C. Sent on 12/15/2019Wow, wow, wow, wow!
I'm not much a jewelry person, so I was a little nervous when my fiance's family gifted us with some diamonds from his great grandmother's ring. We knew we wanted to incorporate the stones in my wedding ring, but didn't really have a clear vision of what that would look like. Jaci was AMAZING from start to finish. She stayed within our budget with zero judgement or pressure, and custom designed the most amazing ring....which unfortunately was too wide for my tiny finger ;_: I was heartbroken, and nervous with less than a month to our wedding, but Jaci came up with several more designs almost instantly. The turnaround time for the final ring was amazing. My husband also got a ring through Nelson Coleman - when it came in a little different than expected, Jaci quickly contacted the company and had it fixed within a day. Nelson Coleman definitely got two new lifelong customers! -
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![Stephanie]()
Stephanie W. Sent on 04/18/2020Best jewelry store in town!
I cannot recommend Nelson Coleman Jewelers enough! The staff that work there are incredible and they have helped us with all of our jewelry needs. From engagement ring to wedding bands to day of wedding gifts. Nelson Coleman will continue to be the place we go to for years to come. Special shout-out to Marie and Cara for helping us every step of the way! You both are lifesavers!! -
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![Karen]()
Karen Sent on 06/22/2019Fantastic Ring Buying Process
You cannot match the personalized service and level of care that is found at Nelson Coleman. If you can dream it, they can make it! -
![Janet]()
Janet Sent on 06/11/2019Highly recommend!`
Nelson Coleman has been amazing to work with - I bring my ring in every 6 months due to my insurance plan for it to be checked, tightened, and cleaned. They are thoughtful, quick, and easy to work with! My rings are gorgeous and so is my husbands! -
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![Jenna]()
Jenna Sent on 06/27/2019Wonderful jeweler!
My husband got my engagement ring custom made from Nelson Coleman. We decided to buy wedding rings from them as well as we were happy with how the ring turned out. It was nice being able to support a family run business. We have worked with Susie every time we go and she is always wonderful. He also had diamond earrings made for me as a wedding gift. We will definitely continue to go there even though we have since moved out of state. -
![CT]()
Courtney Sent on 01/05/2016My boyfriend (now fiancé) and I walked into Nelson Coleman without an appointment one Saturday to take a look at engagement rings and get an idea of what my style was. Michelle helped us right away and our service was exquisite. First, we talked about what I was looking for in a ring, then I was sent "away" (I just went straight to the fresh cookies!) while they talked budget. When I was brought back, she brought us some stones they had in stock and showed me some in each cut that I thought I was interested in. Once I picked a stone, the fun started! I tried on more settings than I can count, and then narrowed it down to just a few. I was then sent away again so my boyfriend could pick the setting he'd like to give me, he did his business with Michelle, and we were out! Well, that was a few months ago and he just proposed on NYE...they could not have put together a more beautiful ring for me! I'm obsessed and would recommend ANYONE to go to Nelson Coleman for their jewelry needs. I can't wait to go back for our wedding bands! -
User1610397 Sent on 05/07/2014My fiance bought my engagement ring at Nelson Coleman. After proposing, he raved about the wonderful service he received while shopping for the ring. The man that helped him even took him outside so he could see my ring in the sunlight! My ring ended up being too big, so the day after we were engaged we stopped in Nelson Coleman to see if we could get it resized. It was toward the end of the day on a Saturday, but the woman was SO helpful! She helped me find the correct size and used her knowledge to reccomend going with the smaller size. Despite being an hour before closing they were able to get it resized the same day! Now my ring fits perfectly! -
User1802501 Sent on 09/09/2014The staff at Nelson Coleman Jewelers are so nice and friendly. I worked directly with Mark, Amanda and Sarah. I could tell they were truly happy for my fiancé and I to get married. My wedding ring set is so beautiful, I can't stop staring at my finger! They were quick to answer all my emails, and they are great with sizing rings and ordering rings in a timely manner. I couldn't thank them enough! -
![Kelly]()
Kelly Sent on 10/18/2012My now-husband and I had actually found the ring of my dreams at another store (one of Nelson Coleman’s competitors), but really did not enjoy the experience at this other store – we felt pressured to buy on the spot, but at the same time there was no follow-up made and no availability of the sales staff to answer our questions once they realized that we probably wouldn’t be purchasing the ring that day. Disheartened, we searched for other stores in Maryland that carried the ring that I had fallen in love with...there was only one other store: Nelson Coleman.
From our very first appointment with Susie, we could tell things were different at this store. We made it to the store just before closing time, and Susie actually stayed after the store was officially closed to sit and talk with us and let us try on different styles. While everyone we encountered at this store was courteous, helpful, friendly, and knowledgeable, it was Susie’s friendliness, dedication, and attention (she would even answer us via email after hours) that led to us to choose this store for all of our jewelry needs.
I highly recommend Nelson Coleman, and really cannot say enough good things about everyone who works there. My experience was an overwhelmingly positive one, and they did an amazing job in helping to make our wedding everything we ever dreamed it could be! My husband and I both adore our rings, and we could not be happier with how everything turned out. Thank you again for everything! -
User923375 Sent on 09/05/2012I worked with Jaci for both engagement ring and my wedding band. The shopping experience i had at Nelson Coleman was far more relaxed and more pleasurable than at some other local stores. So despite finding a band at another store that Nelson Coleman didn't carry, Jaci helped me and my husband to order it, setting it with an old family stone. Because the stone was old and therefore, was not perfectly cut, there were some problems getting it to sit properly in the setting, but Jaci and the team at NC, designed an elegant solution.
Jaci is also super creative and helped me to design a band that works perfectly with my engagement ring. I would definitely recommend going to Nelson Coleman! -
User856776 Sent on 07/09/2012Every time we visited to buy rings and have them resized the staff was very helpful and knowledgeable. They did everything they could to accommodate our requests. I will use them for jewelry purchases in the future
