Michelle March Reviews
Reviews
4.7 out of 5 rating
4.7 out of 5 rating
13 Reviews
93% recommend it
Awards
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User2283179 Sent on 08/24/2015We had the most amazing experience getting to Michelle and Michael. They were so helpful in working within our budget. They were so creative and attentive and produced some of the most beautiful images and video we have ever seen. I would highly, highly recommend them to do your wedding!! -
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Evelyn Sent on 12/02/2010I'm not gonna lie I was nervous, because you want someone to document this day not just as a photograph memory but as a fairytale dream! Everyday for probably 6 months I saw Michelle's pictures on her website and I knew I wanted her to photograph my wedding, just didn't know how. And it was totally last minute and she was so patient with me, as I was not only a nervous bride but also 5 months prego with a 18 month old. I anxiously waited for a taste of my pictures, and was blown away at how it looked like a "Cinderella story". I was in tears!!!! I love it and will definitely use them again!!!! For whatever event requires a photographer ;-)~ -
User1597709 Sent on 04/25/2014My experience with Michelle March was a terrible one. We met in person,spoke several times, exchanged several emails and discussed concepts. We finalized a date, price, requirements and responsibilities. We verbally agreed on a final price and that was followed by me sending a final contract and payment. I chose her as my photographer and she accepted. I informed her I had mailed contract and payment. A couple days later, she informed my wedding planner via email that she accepted another contract from another client for my wedding date and would not be able to complete what she had already verbally and in writing agreed to do. She never even called to give a first right of refusal , having full knowledge that my check and contract were in the mail and received. I have email proof that there was an agreement reached for my wedding date. This shows lack of professionalism , customer service,and overall poor business performance. If you try to negotiate with her just know she may double book a client and offer you inferior service which was not agreed upon. When I emailed her to discuss the issue , she completely shirked all responsibility and was " sorry to hear that I felt disappointed ". This shows lack of accountability for her actions and overall lack of integrity. If you are looking for someone honest, reliable, and professional, look elsewhere ! There are plenty of talented photographers who are not willing to compromise their reputation by conducting themselves in a shady and dishonest manner.Michelle March's reply:
All the communication was between the planner and myself (via email) and I only met and literally spoke with the client once. The client didn't reach out to me (via email) until AFTER I had let her planner know that I was already booked. I didn't even have the client's contact information. Backstory: The planner reached out to me and setup a meeting. I met with the planner and the client and we talked about their wedding day. I showed them a sample album, talked pricing, etc. General meeting. Nothing was signed or agreed upon. The planner emailed me to let me know that they wanted to hire me. However, I still did not receive a signed contract and deposit. Almost a month later, I received an email from the planner with a few questions from the client. I responded right away with everything they needed. Still, I never signed a contract myself nor verbally agreed to hold the date for them. I received other inquiries for their date. My services are first come, first served and I only hold dates with a finalized contract (signed on by all parties, including myself) and a deposit. By the time I finally had the contract and deposit in my hand, another couple who I had been communicating with sent their paperwork/hired me. I immediately reached out to the planner (the only point of reference I had) and let her know that I had already booked the date and I would be sending the contract and deposit back to the client. I am sorry that the bride is disappointed, however I was nothing but kind and helpful the entire time. I even lowered my rates for her since she was having a weekday wedding and also offered her a different payment plan than I had originally discussed with her planner. I really went above and beyond and unfortunately, it still wasn't enough. If they had booked me sooner, the date would be theirs. I can't run my business just on someone's word. I have to be fair to everyone. I wished her well and still do. I can't please everyone and I stand by my policies.
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