Michael's Limousine Co., Inc. 4.0 out of 5.0 4.0/5.0
For whatever you have planned.......
161 Lynn Street, Peabody, MA 01960
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978-532-8488
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Overall Rating
Quality of Service:
   4.0 out of 5.0 (4.0/5.0)
Responsiveness:
   3.6 out of 5.0 (3.7/5.0)
Professionalism:
   3.6 out of 5.0 (3.7/5.0)
Value For Cost:
   4.8 out of 5.0 (4.8/5.0)
Flexibility:
   4.0 out of 5.0 (4.0/5.0)

  
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Hayley
Wedding: 09/18/2009
Reviews: 3
2.3
out of 5.0
Quality of Service: 2.0 out of 5.0(2.0/5.0)
Responsiveness:2.0 out of 5.0(2.0/5.0)
Professionalism:1.0 out of 5.0(1.0/5.0)
Value For Cost:4.5 out of 5.0(4.5/5.0)
Flexibility:2.0 out of 5.0(2.0/5.0)

I used Michaels Limo.

Michael's Limousine Co., Inc. responded with the following comments:

Thank you for giving us the opportunity to speak with you the other day. We feel that our quality of service, professionalism and responsiveness was/is more than satisfactory. We have been in business for 19 years and pride ourselves in our quality of work and professionalism. Our chauffeur was on time with a beautiful, clean stretch limousine at the designated pick up address. Our customer service was/is always available for questions 24 hour a day with a live person. We were/are always professional on the phone and helpful to our customers. Michael's Limousine is sorry you did not feel the same way, and hope we can continue our relationship with any future service you may need. Please call us for your Free Airport transportation.

Reviewed On:
10/04/2009

Services Used:
Transportation

April
Wedding: 07/11/2009
Reviews: 5
4.8
out of 5.0
Quality of Service: 5.0 out of 5.0(5.0/5.0)
Responsiveness:4.0 out of 5.0(4.0/5.0)
Professionalism:5.0 out of 5.0(5.0/5.0)
Value For Cost:5.0 out of 5.0(5.0/5.0)
Flexibility:5.0 out of 5.0(5.0/5.0)

Leah, the driver was amazing! Though our time with her was short, she really helped make the day run smoothly. She took the time to make sure everyone was comfortable and even ran between the limo and the hotel for us making sure nothing was left behind. We were not expecting much as we only used the service to go one way, but we were pleasantly surprised by the level of service!

Reviewed On:
07/31/2009

Services Used:
Transportation

JM
Wedding: 05/25/2008
Reviews: 5
5.0
out of 5.0
Quality of Service: 5.0 out of 5.0(5.0/5.0)
Responsiveness:5.0 out of 5.0(5.0/5.0)
Professionalism:5.0 out of 5.0(5.0/5.0)
Value For Cost:5.0 out of 5.0(5.0/5.0)
Flexibility:5.0 out of 5.0(5.0/5.0)

Michael's is a great company with great prices. My family has used them for other events as well and has been very happy every time. We went with the 16 passenger coach, which is a limo bus. Maybe a less traditional choice, but it was fantastic! It was very spacious, could fit our whole bridal party, and we had a lot of fun in it. The service was great- arriving early, making multiple stops for pictures, champagne, and helping us all in and out. Plus the price was easily the best we found for a vehicle that holds at least 14 people. Remember with limos it is not the sticker price, but the total price after the gratuity and fuel charges (ours was $635 total, while most others were around that before the other charges were even added on). We would definitely recommend Michael's.

Reviewed On:
08/25/2008

Services Used:
Transportation