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Michael's Limousine Co., Inc. Reviews

Michael's Limousine Co., Inc.

Michael's Limousine Co., Inc.

Peabody, MA
4.7 out of 5 rating, 53 reviews
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Reviews

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  • Quality of service
    4.7 out of 5 rating
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    4.7 out of 5 rating
  • Professionalism
    4.7 out of 5 rating
  • Value
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Awards

53
WeddingWire Couples' Choice Awards 2026 Winner
WeddingWire Couples' Choice Awards 2020 Winner
  • David
    David Sent on 05/21/2026
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    So much FUN !!

    The drivers were all highly professional, responsive, timely and hospitable. Excellent local knowledge as well.

    Michael's Limousine Co., Inc.'s reply:

    Thank you for taking the time to write this great review. It was a pleasure working with you. - Michaels Limousine Team
  • Chloe
    Chloe Sent on 05/04/2026
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    One less thing we had to worry about.

    What an amazing experience with Michael's Limousine. Paul was so responsive and helpful in helping us find the right vehicle and come our wedding day we had zero issues. Our driver was prompt and just wonderful. The bus was spotless and the free Champagne was much appreciated. We felt safe to leave important belongings on the bus as well which was a lifesaver. I would absolutely recommend Michaels Limos, for absolutely any transportation service you might need.

    Michael's Limousine Co., Inc.'s reply:

    Thank you for taking the time to leave us this amazing review. It was a pleasure working with you. Congratulations!
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    Bonnie Sent on 12/28/2025
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    Exceptional attention to detail

    Paul is extremely professional, responsive, helpful, knowledgeable, and devoted to customer service. Often when I called (and I called often!), he answered the phone himself. We had a complicated wedding day with two large buses, a shuttle van, and a limo for our guests, wedding party, and couple going to and from four locations including a church in a historic district with narrow, winding streets. The four drivers were flawlessly punctual, professional, and attentive. I could not have asked for better service! Transportation was my biggest concern and Paul was consistently reassuring as we made our plans, and followed through by providing every detail as planned. I am happy to unequivocally recommend Michael's Limousine.
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  • A
    Alana Sent on 12/22/2025
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    Great company to work with!

    I was part of a wedding party this year and was in charge of planning the transportortation for the group. Michael's was so great to work with I would highly recommend. I dealt directly with Paul, who was responsive, professional, and made sure our day of transportation was set and ready to go.

    Great value, professional staff, and we really enjoyed ourselves. Thanks Paul!
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    Brittany Sent on 12/22/2025
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    The perfect limo experience

    We had such an amazing time at my friends wedding in Boston. Michaels limo drivers were the best and made the day fun and helped us all in and got the right music super speedy. High high recommend!
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    Rebecca Sent on 12/18/2025
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    The Best Decision We Made for Wedding Day Transport

    I was the maid of honor at a wedding this summer and we used this limo company, and the experience was truly amazing. Our driver arrived early, helped keep everyone on schedule, and was so calm and professional even with a very excited (and hectic) bridal party. The vehicle was spotless and beautiful, and the booking process beforehand was smooth and stress-free. It made such a difference on a big day, and I’d recommend them to anyone without hesitation. 10/10.
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    Trevor Sent on 12/18/2025
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    Exceptional Wedding Transportation for Our Grandparents

    We used Michael’s to transport our elderly grandparents to and from our wedding, and they were wonderful. The driver arrived early, was patient and attentive, and made sure our grandparents were comfortable and well cared for. The limo was clean, spacious, and smooth, which gave us peace of mind on such an important day. Highly recommend Michael’s for weddings, especially when transporting elderly family members.
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    Leah Sent on 12/06/2025
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    Great service!

    Would highly recommend Michael’s limousine service! We use them for our daughter’s wedding and they were very professional and came exactly on time with a clean beautiful vehicle. Great service and very reliable!
  • Christian
    Christian Sent on 11/18/2025
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    Michaels Limo Review

    I had an excellent experience with Michaels Limousine in Peabody, MA, for my wedding in October, 2025, at Willowdale Estate in Topsfield. Our driver, Abdul , was fantastic. He was prompt, friendly, and incredibly accommodating. He made two trips to the venue, showing great flexibility and dedication to ensuring everything went smoothly. Abdul’s warm personality and professionalism instantly put us at ease on our busy wedding day.

    The Mercedes Sprinter Van limo was quite impressive. It was luxurious, clean, and spacious. The onboard sound system and lighting created a fun atmosphere. The champagne and service added a special touch of glamour, making our experience feel truly VIP.

    I highly recommend Michaels Limousine for anyone needing reliable, high-quality service in the area. Their professionalism and dedication helped make our wedding day unforgettable. A big thank you to Abdul and everyone at Michaels for making our day perfect!
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    Marie Sent on 08/18/2025
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    A Great Transportation Company

    Our wedding was in the heart of Boston, so we went into the process with a lot of fear when booking a transportation company to bring guests and the bridal party to the church on time. Michael’s made that fear unnecessary as Renee ensured us from day one that all rentals would go smoothly. Each of our drivers (Gary, Andrew, and Wally) were incredibly professional and kind and knew the routes to take based on the provided itinerary. We were reassured by one driver to get all of the pictures we wanted without rushing, which was so nice to hear as we neared the end of our rental duration. On top of the excellent employees, the buses themselves were also fantastic. We rented 2 large buses and a small bridal shuttle. The seats were comfortable and clean, and most importantly for our summer wedding, the A/C functioned so well that we even got to ask them to turn it down! We would highly recommend Michael’s Limousine for all of your transportation needs.
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    Dushy Sent on 01/05/2025
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    Excellent Service

    We had an excellent experience with Michaels Limousine service. The whole process of arranging for all the transportation we needed for the two wedding ceremonies and the reception for our daughter’s was made seamless by Paul. He was excellent working with us on the multiple schedules. The drivers were professional, ensuring timely pickups and drop offs. The vehicles were in excellent condition. We requested for multiple vehicles due to the large group that had to be transported. They coordinated all vehicles, without any issues. I would highly recommended Michaels Limousine service.
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    Lauren Sent on 12/30/2024
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    Amazing transportation experience!

    I recently was the MOH at a wedding where we hired Michael’s Limousine. We had an amazing experience. The vehicle was beautiful. The driver was punctual and professional. Highly recommend to anyone looking for an elegant experience!
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    Kasey Sent on 12/21/2024
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    LUXURY! Amazing service!

    Party Bus was so fun, great atmosphere!! Driver was flexible during photos!

    Michael's Limousine Co., Inc.'s reply:

    Thank you Kasey for taking the time out to write this great review! - We look forward to servicing you in the future, Best, Michaels Limousine Team
  • Katie
    Katie Sent on 10/15/2023
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    Professional Wedding Transportation

    We booked two 28 seater buses for our wedding, and Michael's Limo delivered transporting guests and ourselves to and from the hotel in Danvers to the site in Salem. They were knowledgeable about traffic and how to get around a heavy tourist time in Salem. One of the buses notably really enjoyed the ability to plug in their phone and keep the party going after the event.
  • Olivia
    Olivia Sent on 10/03/2023
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    10/10 Rehearsal Dinner Service!

    Michael's did a great job providing a large limo bus for our rehearsal dinner. They were on time, got us to the location in great time despite the distance. Polite, professional, and dressed well. They were very easy to book, deposit, reserve, and work with despite my living further away. I would definitely use them again and refer them to others!

    Michael's Limousine Co., Inc.'s reply:

    We really appreciate you taking the time to write us this great review! Congratulations to you! - Michaels Limousine Team
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    Madeline Sent on 04/03/2023
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    Easy choice, book Michael's!

    Working with Michael's was a fantastic experience from start to finish. They were responsive and professional, and the vehicle really enhanced the fun during our big day. Michael's allowed us to comfortably transport our wedding party and immediate family to our venue for pictures from our hotel stress-free. Booking a limo was one of the best decisions during the wedding planning process, and booking with Michael's was the easiest.

    Michael's Limousine Co., Inc.'s reply:

    Thank you so much for taking your time to write this great review! - We look forward to servicing you again on your Anniversary!
    - Michaels Limousine Team
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    Brandee Sent on 03/06/2023
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    Prompt and clean

    Wedding transportation is expensive! I looked everywhere to find something that was even in the ballpark of my budget. I am so glad I found Michael’s. They were prompt, responsive, clean and fast. Everything you could ask for.

    Michael's Limousine Co., Inc.'s reply:

    Thank you for taking the time out to give us this great review! It was a pleasure! Best, Michaels Limousine Team
  • Katharine
    Katharine Sent on 10/20/2021
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    Wedding Shuttle Success

    I first used Michael’s for a limo for my sister’s 21st birthday. I was very impressed by the service and cost and when I wanted a shuttle for me and my bridal party from my house to the church for the service, Micheal’s was the top of my list. They were able to work with us to coordinate the proper size vehicle and were perfect for the 1-way trip. Melinda was an excellent driver and was very patient and kind as we squeezed in as many pictures as possible before we had to depart. We got to the church safely and on time. The vehicle was clean, a good temperature, and comfortable for all 13 of us.

    Michael's Limousine Co., Inc.'s reply:

    Thank you so much for the great review! We hope service you again in the future for any transportation needs. Congratulations and Best of Luck!
  • Lauren
    Lauren Sent on 08/31/2020
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    Excellent to work with

    My husband and I are so glad we choose Michael's Limousine as our transportation vendor for our wedding! Everyone we worked with, from Michael during scheduling (planning during COVID was not an easy task and he was more than understanding and helpful), to the drivers of our 3 vehicles we could not be happier with the quality of service we received! Our drivers were professional, friendly, and fun! and both the limo we used for the wedding party and the coach we used for our guests were immaculate! We will definitely work with Michaels again and recommend them to anyone in the area having a wedding, event, or in need of transportation!

    Michael's Limousine Co., Inc.'s reply:

    Thank you so much for the great review! Congratulations and Best of Luck! :) We hope to help you out again in the future for any transportation needs.
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    Michelle Sent on 03/17/2020
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    Above and beyond

    We hired Michael's as it was a preferred vendor of our venue and we are so glad that we did. Our driver went above and beyond to make the day seamless. She re pinned the boutonnieres, made sure my dress was perfect and felt like my make shift wedding coordinator :) We are so thankful for the service Michael's provided and our stretch escalade limo was just the added perk!

    Michael's Limousine Co., Inc.'s reply:

    Thank you for the great review!! :) We look forward to servicing you in the future for another special event!
  • JRDR
    Joanna Sent on 02/28/2020
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    Exceeded Expectations

    Exceeded expectations! Got married in Nov 2020 and reserved the 32 Passenger Coach Limousine. Very spacious, modern, clean. The perfect size for my bridal party plus parents and photographers (and some significant others) to all be in the same ride after the ceremony. Able to play our own music, drink champagne... perfect! The seating was comfortable and allowed us to all sort of face each other, opposed to a trolly, where you all face the front. Big shout out to our driver Michelle who was incredible. She held me dress, opened the church doors, and was there for whatever I needed. As a bride, I didn't realize how much I needed someone like her and how important she would be to my big day. If you are booking transportation, this is the place to go!!

    Michael's Limousine Co., Inc.'s reply:

    Thank you so much for taking the time out for this great review! I will pass this on to Mechelle as well. Congratulations!!
  • Tayla
    Tayla Sent on 11/21/2019
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    Party Buses

    My husband and I are so happy we went with Michael’s Limousine for our wedding. Everyone was great to work with. The day of our wedding we were nervous about the party buses getting down the narrow streets of the North End but our drivers did it with ease! Both drivers were friendly and went above and beyond for my husband and I. Mechelle was a great help also! Helping me with my dress, holding flowers, etc. The bridal bridal party got to ride in her bus from the church to the reception and they all expressed how great, friendly, and funny she was. We will definitely work with Michaels again when we need transportation. Thank you for being part of our big day!

    Michael's Limousine Co., Inc.'s reply:

    Thank you for the great review! I will pass this on to Mechelle. Enjoy your holidays. We look forward to servicing you again in the future.
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    Kyle Sent on 11/04/2019
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    Wedding transportation - 8/11/19

    My wife and I hired Michael's limousine for transportation for us and our bridal party for our wedding, and I'm so glad we did! Not only was the coach limo stunning, but our driver, Mechelle, truly went above and beyond (helped put on the groomsmen boutonnieres, scoped out great photo locations, held my wife's bouquet for her, etc. ). Seriously, our wedding party still talks about how awesome she was. Thanks for the great experience!
  • Kayte
    Kayte Sent on 10/18/2019
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    Everyone was happy!

    We rented a limo bus for the bridal party to get from hotel to venue & also a shuttle for guests from hotel to venue. At the end of the evening we had one big shuttle. The drivers were great, shuttles in great condition! Everything went very smoothly for both ya & guests!

    Michael's Limousine Co., Inc.'s reply:

    Congratulations to you both! It was a pleasure working with you.
    Thank you for the great review!!
  • Becca
    Becca Sent on 08/08/2019
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    Great Service!!!

    I used Michael's for my wedding. I had a large wedding party and needed 2 limos as I didn't want a bus. They had beautiful cars, and everything was clean and up to date. The chauffeur was a gentleman and very accommodating to anything we needed. I highly recommend them!

    Michael's Limousine Co., Inc.'s reply:

    Thank you Becca for the great review! It was a pleasure. Congratulations on your marriage! We hope to service you again in the future. Anniversary??
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    Alison Sent on 08/06/2019
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    Excellent experience

    Michael's is definitely the way to go if you are looking for class, comfort and customer service! Renee was extremely helpful when it came to choosing the right vehicle for our wedding to serve as a shuttle to/from the venue and hotel. She was also flexible with accommodating our last minute needs when the headcount increased and we needed to adjust the number of vehicles and pickup/drop off times.
    The drivers were professional and courteous throughout the night. They were especially helpful with our guests with limited mobility paying close attention to their needs.

    Michael's Limousine Co., Inc.'s reply:

    Thank you Alison for the awesome review! It was a pleasure working with you. Congratulations! - Renee
  • Kimberly
    Kimberly Sent on 08/04/2019
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    Limo service

    Thank you for taking my guests to the hotel and packing up the limo with our wedding stuff! You made it easy for us to get back to hotel safe and sound. Thanks!

    Michael's Limousine Co., Inc.'s reply:

    Your welcome! Congratulations, it was a pleasure working with you! Thank you for the great review. :)
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    Michelle Sent on 01/11/2019
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    Great service!

    Michael’s Limousine provided top-notch service for our NYE wedding! The chauffeur was so courteous, even adjusting the train of my wedding dress right before I walked down the aisle. We couldn’t have been happier with the service and the limo. Thank you!
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    Stephanie Sent on 12/11/2018
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    Party Bus!!!!!

    I had the party bus that seats 25 I believe. We had a total of 17 people in our wedding party plus my big dress and other extra things we just had enough space for the 17 people on the bus. To me it was perfect. We had the right amount of space a dope limo and our music was rocking on the way to the church. I was very please with everything.
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    Cassie Sent on 10/02/2018
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    We used Michael's Limousine to transport our wedding party on the day of our wedding - the 32 passenger coach limo was perfect; still very spacious considering our large party (~28 people), the bus was amazing, and the driver was so nice, professional, helpful, and patient with us! The booking process was also very easy and they were very helpful in helping us identify the best vehicle to fit our needs. Would highly recommend them for any bus or limo needs, whether for a wedding or any other event!
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    Nathalie Sent on 06/25/2018
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    We had a great experience with Michael's Limousine for our wedding. Booking was simple, easy, and the service was great. Our driver was early, very helpful with assisting the wedding party into and out of the 32-passenger Coach Limo, and checked on us throughout our rides to and from the venues. The coach limo was beautiful, clean, well-stocked, and the perfect size for our family/wedding party. Thank you Michael's Limousine for such great service!

    N&J 05/26/18 Wedding
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    Daniel Sent on 09/22/2017
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    We used a 10 person limo for our wedding day. Michael's Limo was beyond accommodating and professional as we required multiple pick ups/drop offs for both the groomsmen and then the bridesmaids. The driver was incredibly friendly and sharply dressed. He even idled during our ceremony and had a champagne toast waiting for us at the end of the aisle!
  • Arianna
    Arianna Sent on 09/13/2017
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    We utilized the Rolls Royce for our wedding day transportation from Rockport to Ipswich, MA. Now let's face it-- there are many transportation companies out there that have this vehicle for about the same price. The reason I chose Michael's Limo is because they were one of the only companies who were friendly, flexible and didn't "bully" into booking immediately over the phone. Boy are we glad we went with Mike's. The Rolls Royce was absolutely stunning and in pristine condition. Our driver was early, prepared, and so kind. We couldn't have asked for a better experience on such an important day. Would 150% recommend.
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    Stephanie Sent on 09/26/2016
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    Michael's provided the transportation for my daughter's wedding day. We used the beautiful Rolls Royce and I couldn't have been more pleased. Mike Jr. was so professional and helped us so much. We are all nervous and didn't really know what we were supposed to do...and Mike Jr. was there to guide us right along.
    I highly recommend this company for your limousine needs.
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    Aimee Sent on 08/13/2016
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    We initially didn't think we needed a limo, but after some research we decided to go for it and Michael's was absolutely wonderful. We just needed the limo for the 3-hour package, to pick up the girls at the hotel and take them to church and then to take my new husband and I to the reception. The limo was prompt, clean, and the driver was very professional and friendly. We got to the church while people were still coming in, so he stood in front of my door so no one could peek in and then when the coast was clear he helped me out....then afterwards he poured my husband and I champagne! The ride was smooth and even though both trips were short it was worth it not to have to worry about driving ourselves. Great service!
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    Jaime Sent on 08/09/2016
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    We used the 32 passenger limo coach for our wedding party to arrive at the church and then from the church to reception. It was awesome! Our wedding party loved it and had a great time on board. We celebrated and used their blue tooth to play music. The bus was so clean and the driver was very courteous! The bus arrived on time at each destination and i couldn't be happier with their service. It was an easy company to work with from email 1. Highly recommend them for any event!
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    Colleen Sent on 10/09/2015
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    Michael's provided our transportation for our wedding day. We used their beautiful antique Rolls Royce and also a limo for our bridal party. Both cars were immaculate and I was so relieved that the air conditioning was working well because it was a warm September Saturday.
    Our drivers were impeccably dressed and so friendly.
  • Alyssa
    Alyssa Sent on 03/13/2014
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    They had exactly what I wanted for the right price. They were able to provide a Chrysler 300 and a 20 person Hummer Limo ( I had a hard time finding this with other vendors). The cars looked great and the drivers were polite and super helpful (I had a huge dress and my driver had to help me get the dress in).
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    User1485106 Sent on 12/27/2013
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    Absolutely the best service available and great pricing. They showed up early, knew where to take us, were extremely professional and courteous. First class all the way.
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    Louisa Sent on 02/24/2012
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    Wow, I didn't realize it was so hard to find a good limo driver in the greater Boston area. I have no idea how I finally found Michael's Limousine...it think it was fait!

    Our wedding was up in Topsfield...but we were staying at hotels in Peabody...so Michael's Limousine was right around the corner from our hotel and knew Topsfield well. He was really professional and the Limo showed up on time and was clean (my sister got married back in 2001 and her limo smelled terrible, so I was always worried that would happen to me). The rental time worked out perfectly since we had a full mass and then used the limo for my husband and I to travel to the reception. They even had champagne for us after the ceremony...super plus!

    I was actually shocked at how great this service was...you should really think about booking with Michael, he is great!
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    Jennifer Sent on 08/25/2008
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    Michael's is a great company with great prices. My family has used them for other events as well and has been very happy every time. We went with the 16 passenger coach, which is a limo bus. Maybe a less traditional choice, but it was fantastic! It was very spacious, could fit our whole bridal party, and we had a lot of fun in it. The service was great- arriving early, making multiple stops for pictures, champagne, and helping us all in and out. Plus the price was easily the best we found for a vehicle that holds at least 14 people. Remember with limos it is not the sticker price, but the total price after the gratuity and fuel charges (ours was $635 total, while most others were around that before the other charges were even added on). We would definitely recommend Michael's.
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    Ulysses Sent on 09/29/2017
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    We hired Michael's to run a shuttle van back and forth between our hotel and the venue for our wedding, in one 2-hour block before the wedding and one 2-hour block afterward. In each case, the driver showed up precisely on time, was extremely polite and professional, and knew the route perfectly. Knowing that our guests had convenient, comfortable transportation-- especially after enjoying our open bar at the reception!-- allowed us to rest easy.

    Michael's rates were very reasonable compared to some competitors we checked out, and the rates also include gratuity, which helps keep budgeting simple. Also, the office staff we spoke to in the first place to arrange the service were very helpful in providing answers to all of my many questions. All in all, a fabulous experience!
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    April Sent on 07/31/2009
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    Leah, the driver was amazing! Though our time with her was short, she really helped make the day run smoothly. She took the time to make sure everyone was comfortable and even ran between the limo and the hotel for us making sure nothing was left behind. We were not expecting much as we only used the service to go one way, but we were pleasantly surprised by the level of service!
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    Romina Sent on 01/26/2012
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    One of the limo drivers was sick but a replacement was found and there wasn't a problem. One of the drivers was so into the whole wedding thing that he was like assistant to the photographers helping them with equipment, helping the guys put their boutonnieres on, etc. They were great :)
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    Melissa Sent on 06/21/2011
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    I used Michael's Limo basically as a shuttle for my wedding to take guests from the hotel to the ceremony/reception site and back to the hotel after. We used their 16 passenger limo coach and it worked out well for all the guests (even the older ones) to get in and out of, and it held a lot of people which meant fewer trips. The driver was on time and brought guests back and forth as needed. We already pay for the tip when we book, so it was nice not having to worry about it after the reception! The only thing I thought was a bit strange was that I had made the reservation for 3:30pm until 11:30pm, and from about 5:15 to 9:30 the driver was not running the shuttle back and forth. I found out later that he had given my father his phone number if we wanted him back earlier than 9:30, but in my mind that is 4 hours of the shuttle not running, which is half of the time that I paid for. I realize people probably won't be on the shuttle during that time, but I wanted it to run continuously in the event someone had to run back to get anything. Other than that, I was happy with the service.
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    Katelyn Sent on 10/18/2015
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    We used Michaels limousine on 9/25 for our wedding. Michaels limousine literally helped make our wedding a success! Their limo's were extremely clean and had champagne waiting even on the guests buses! Everyone couldn't stop talking about how nice the shuttles were and what a life saver they were.

    Renee was a huge help and worked with me literally up until the day to get everything perfect! I highly highly recommend them!

  • Cara
    Cara Sent on 09/26/2012
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    We hired a 14 person party bus and a 35 person van to transport both our bridal party and our guests from our hotel to our ceremony for our September wedding. Michael's Limousine did a fantastic job. They were timely, the vehicles were clean, and well maintained, and the drivers were very professional. The vans were a bit pricy, but the service was excellent.
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    Brittani Sent on 12/19/2015
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    I want to start off by saying that the company gave us a wonderful deal and that our driver was professional, friendly, and even helped my with dress, and my bridesmaids with carrying their bags on our wedding day. Unfortunately, there was no champagne provided in the limo, and that was a let down- as we were told this was included in the price. We could not toast on our way to the venue, which made the hour long ride a little longer.
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    Kristen Sent on 05/10/2011
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    We were happy with the service!
  • Shannon
    Shannon Sent on 07/02/2022
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    Driver could have been better

    All was good until the limo driver tried to dump me off on the side of a busy street as my guests were still entering the church. Literally just opened the door without any awareness even though there was a parking lot in the back that was more discreet. There was also empty whisky bottles in the back with some kind of gross sludge in them (looked like dip spit) in the limo that weren’t ours and I didn’t receive my red carpet service until after I was married
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    Michael Sent on 07/22/2020
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    No service, no refund

    Due to Gov. Bakers restrictions we couldn't have our wedding as planned. When asked for a refund for the deposit we were told that they couldn't afford to do that. When asked for a copy of the contract we were given attitude from the owner. Only after contacting outside help was I being addressed as "Mr". Took five days to finally get the contract. Still refusing to reimburse us. Meanwhile the company owner is blasting other Limo companies for not reimbursing people in other circumstances.

    If you have no other option, make sure you have a force majeure clause added to the agreement before you sign it.

    Michael's Limousine Co., Inc.'s reply:

    Hello, we understand these circumstances are terrible!! However, I do not see a reservation in your name in our system. Due to Covid-19, we have been offering our customers credits of all deposits towards service in the future. Our customers have been very happy with this. Michael's have never blasted another company for not reimbursing. The video clip is not about our company. As far as the paper work not getting to you quick enough, we only have (1) person working in the office at this time and we are doing the best we can.
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    User2199359 Sent on 06/26/2015
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    As much as I would like to give a good review to this vendor, I simply cannot. We had a terrible experience on our wedding day from the very start. We had a large limo coach for transportation on our big day for our 20 person wedding party. It arrived as scheduled and from the VERY beginning there was no AC in the vehicle. It was a 88 degree day and the limo driver never contacted the home base to let them know or even try to get a new limo coach out to us ASAP. When the boys got picked up they asked to turn up the air and he said it was already on and at its max, it was blowing steaming hot air. Once the girls got picked up we asked the same exact thing not knowing the boys already addressed it and he told us he didn't know what was wrong with the AC on the bus. We went into the church and came out, the driver had the door WIDE open with his windows open and said there was nothing he could do about the air. We were in the church for 1 hour he could have very well taken care of the situation while we were inside. 20 of us came out to a steaming hot limo coach with no windows to even open. The guys were sweating through their suits and the girls who were wearing barely anything were slipping all over the seats from being so hot. I was told we could make a playlist and hook it up with the AUX cord in the back to play for the ride...what do you know, the AUX cord was completely shredded and broken. The driver again told us he had no idea why it didn't work when it clearly was broken and had been for a long time. I would not recommend this company to anyone & even after speaking to management he made me feel even worse about my choice to use them for my big day. Waste of $$ there are plenty more companies of this type in the area and I suggest going with them instead.
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    Kayleigh Sent on 08/10/2016
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    I used this company for my wedding and was extremely disappointed. We requested that the driver call when he arrived at the hotel to pick us up, which he did not and the van was very hot the whole drive.

    Our wedding ended at midnight and he was supposed to be there right at midnight to pick us up and then come back to do a 2nd trip with the rest of the bridal party. My husband and I, our bridal party and our parents waited on the sidewalk for 20 mins. We called and left a message with Michael's Limousine and did not receive a call back. We started to panic since we had no way of getting in touch with the driver and had everyone just get in cars with any remaining guests and most had to call ubers.

    Around 12:30 one of my bridesmaids and her date were still at the venue waiting for their uber when the van finally showed up so out of the 26 people he was supposed to drive, he drove 2.

    The driver got in touch with me to let me know that he picked up the wrong wedding party from our venue. He said "a bunch of people got in my van and I just drove them and didn't realize until they told me that I brought them to the wrong hotel that it wasn't your party". For the amount of money we paid and seeing that the venue is well known for having multiple weddings a night it was highly unprofessional for him to not even verify if the people were for the correct wedding.

    It was embarrassing to have to tell our parents and bridal party to start looking for rides after standing on the sidewalk for 20 mins at my own wedding.

    The owner, Michael, only refunded us $200 out of the $325 we paid for the 2 trips he was supposed to make at the end of the night. Had my bridesmaid known she would have gladly paid $20 for an uber instead of me paying $125 for someone to show up 30 mins late.
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