Metropolis Ballroom of Arlington Heights Reviews

We just had our wedding on 5/21/22 at the Metropolis and it was the BEST day. We had a very long engagement due to Covid, but Jill was so helpful from day 1 of working with her. She was quick to answer my (seemingly never-ending list of) questions, she was on top of every little detail I threw her way, and she was so kind and pleasant to work with the entire time!

As for the wedding itself, the day was quite literally perfect. We had both our ceremony and reception in the ballroom, and it was just so lovely. Everything ran smooth as could be. We got SO many compliments on the food - like so, so many. I’m biased, but it was some of the best wedding food I’ve ever had. The space is beautiful, it’s in such a convenient location, and our day went exactly as we pictured it and planned for. Kate, our event captain for the evening was incredible; she was so quick to any of my night-of requests and she really helped make the reception run without a single hitch.

My husband and I absolutely loved our experience with the Metropolis Ballroom, and we would 100% recommend it to anybody searching for an event venue in the northwest Chicago suburbs.

We just celebrated our Wedding on 3/25/22- which was previously postponed from our NYE 2021 date due to Covid. Jill and Tom were AMAZING to work with and I can't say enough about them. Jill was so consistent and accommodating to anything that we needed and was always willing to go above and beyond to make our special day a dream come true! The venue itself is beautiful with the lofted ceilings and floor to ceiling windows that overlooked the veranda. The wait staff was also top notch and Kate (catering manager I believe) could not have been more attentive the night of! Over all, if you are looking for a beautiful venue to hold your next event, you should definitely consider The Metropolis and ask for Jill! Thank you again :)

We got married at Metropolis on 10/19/2019 and it was the most perfect wedding day we could have ever dreamed of. I can’t say enough great things about the venue and staff – especially Shawna, the wedding director. She led us through the entire process and was honest, friendly, and calm, which is so appreciated especially during the last few stressful months of planning. Shawna and the staff went above and beyond in making sure every detail of our big day was taken care of, so that on the day of, all we had to do was show up! It was completely stress-free and allowed us to truly enjoy the day. The venue itself is absolutely gorgeous and EXACTLY what I envisioned for our October wedding. The ballroom is elegant, romantic, and timeless and everyone kept talking about what a beautiful wedding it was. It was well worth the investment. Thank you so much to everyone at Metropolis for making our wedding a day that we will never forget!

Amazing experience from the first call to the end of our wedding night.

We had a wonderful celebration at the Metropolis Ballroom. EVERYONE on staff was helpful, attentive, and courteous. Shawna coordinated everything perfectly, and carefully attended to every detail. She kept us organized and she maintained constant and timely communication throughout our wedding planning experience. The bridal suite, cocktail space, and ceremony/reception room were gorgeous, clean, and inviting. We highly recommend this venue!

My husband & I keep talking about how much we loved having our wedding here. We have no regrets at all! Shawna was on top of her game! She coordinated everything so perfectly and our ceremony & reception went very smoothly. When you walk in, you know that Shawna is a busy person helping others plan their event but when it's your turn to meet, she will give you her undivided attention for planning yours. Shawna was very flexible and willing to work with our budget and every time we met, she always gave us checklists and tasks to have done by the next meeting (definitely kept us on top of things!).

Aside from the amazing planning, the food was great! Ive heard from a lot of our guests how good the food was, the coffee, and the exceptional service! The veranda was a perfect cherry on top to the wedding! It was a nice spot to socialize/catch up and for those who needed some air after dancing! You also get the venue to yourself that day FYI!

I highly highly recommend this venue for anyone looking for a venue! They can host many events and offer different sized rooms depending on the size of your party!

Shawna and the entire staff at Metropolis are an outstanding team to plan a wedding with! They made the entire process easy, fun, and stress free. Shawna kept me up to speed on details, meetings, and deadlines. She had an amazing ability to work with my large family that all wanted a say in wedding planning and allow us to still have fun in the process! The day of, Shawna and her staff set up the ballroom to look like it was straight out of a bridal magazine. My jaw literally dropped when I first waked in the room! I wouldn’t trust anyone more with all the details of my big day, Shawna is a blessing and her team creates memories to last a lifetime at Metropolis!

We had our wedding at the Metropolis on 10/1/16 and could not be happier! The venue was beautiful, food was great, and we received multiple compliments on the drinks for our guests :) Shawna and her team were very accommodating and helped us create the unique atmosphere we were looking for.

My husband I were married at the Metropolis on 6/17/16. We had an absolutely wonderful experience with Shawna and her team from start to finish. Shawna was such a helpful resource during the entire process and was extremely accommodating to my schedule since I live out of town.

The venue itself was exactly what we were looking for - a modern, airy feel but still unique with character. Shawna and her team did an amazing job in creatively setting up all of the extra details that made our wedding feel personalized.

I received tons of compliments during and after the wedding on the food and drinks. Everyone raved about the cocktail hour apps and entrees. Make sure to go hungry to the tasting.. it will not disappoint :)

Lastly, all of my vendors also complimented Shawna and her team for their organization and communication in the days leading up to the wedding and during the actual event.

I highly recommend the Metropolis!

Shawna McGarry, our wedding planner at Metropolis Ballroom, was truly incredible. She was so helpful and accommodating of all of our desires and values throughout the entire wedding planning process. She was extremely organized and timely each step of the way, allowing us to feel at ease knowing that we were always on track with our timeline. Shawna met with us multiple times and was easy to get ahold of when we had questions or concerns about anything at any point. I will never forget walking through the ballroom before our reception to have our "first look" of the space. It was breathtaking. Shawna had taken our vision and created the reception of our dreams, going above and beyond what we had even imagined. Shawna truly cares and it shows in every single detail that she works so hard to perfect for her brides. We couldn't be happier with our decision to have our reception at Metropolis Ballroom and we are so grateful to have had Shawna as our wedding planner. I would highly recommend to any couple :)

Where do I begin to describe how magical our wedding was. Shawna was able to create my vision and make it such a beautiful night. The food is amazing, the staff were so responsive- my guests were extremely impressed. The flow of the evening was on point. Shawna is able to do just about anything to make sure the wedding day is perfect. from the moment we booked the venue until the day before she kept in contact with me was a great support through this stressful time. I would recommend this venue to anyone that would like a different wedding instead of a traditional banquet. The open ceilings with the drapery is what caught my eye. Beautiful place and awesome people !

Simply outstanding in all areas.

Both my sister and I hosted our wedding receptions here. Both were outstanding and perfect.

Their service is completely unmatched. They don't have servers driving food around on rusty old carts, dressed sloppily and refilling your water wearing latex gloves. They are organized, professional individuals who truly care about what they're doing. Clean cut and there to serve. When a guest leaves their seat, a server is quickly refolding his/her napkin and placing it appropriately. These small details were important to us. There is only one event room, one cocktail room and one event going on. YOUR event is their only focus and it absolutely shows.

Michael Raymond-What can I say about Michael? He really has, after two weddings, become part of our family. When my fiance (now husband) and I met with Michael the first time (along with my parents) we had NO clue about colors, flowers, ambiance, etc. No vision whatsoever. Michael asked us a few questions and before we knew it, our dream wedding was developing before our eyes. Michael is a gem, not just in the event planning world, but in everything he does. He cares about his clients and he will literally go to any extent to make them happy. As my 2 year old ring bearer nephew is yelling for "more M&Ms please!" before his Grandfather can say "they're all gone, bud!" Michael is already sending someone to the store. For M&MS!! There are several examples like this from my wedding day, as well as my sisters. Michael, you're the greatest.

If you're considering The Metropolis for your wedding/reception venue, just do it. You will not be disappointed.

The Metropolis and all their staff were absolutely amazing for our wedding. From the first time my husband and I saw the space, we were hooked. The location is perfect, and the venue is absolutely beautiful. There was MORE than enough space for everyone and everything. We loved that they only have one event per night so literally all the attention is given to your wedding rather than some hotels where they were going to have 6+ weddings the night of our wedding. Without saying anything negative about Michael (seriously, he's a great guy!), I will warn you that he wants to have input on everything to do with the wedding. It's a GREAT perk for any couple who feels overwhelmed by the whole wedding planning process. I think if I asked him, he would have literally gone dress shopping with me. :) Use him! Ask him any questions, ask for his input, he's there to help! Michael makes sure all the events run smoothly; it's his job to make everything perfect, and that's his intention. The night of our wedding was absolutely perfect. Everything went as planned and the staff was amazing. Helena was our event manager for the night, and she was beyond awesome. There was not one complaint we had about anything that night. Without hesitation I would recommend the Metropolis to any couple looking for a unique venue. It's not going to be the cheapest venue out there by any means, but you pay for what you get. Your money will be very well spent at the Metropolis. We literally had probably 90% of our guests tell us it was the best wedding with the best food they have ever been to. Thanks Metropolis; you pulled through for us!

The Metropolis Ballroom was the perfect venue for our wedding. Everything ran smoothly and elegantly. I never worried about a thing. The staff was courteous & professional in both attire & attitude. I felt like they were apart of the wedding instead of working at it. I would not change a thing about this venue & we highly recommend it to others.

This is a beautiful venue that adapts to many events. The staff is highly professional and works seamlessly with other vendors.

All of the staff at the Metropolis Ballroom was exceptional at everything they did!!! Tehy went above and beyond to make sure that each and every guest was happy, even the little kids that attended. There is not one thing that I would change from the venue. The food was amazing and not one erson disliked anything that was served!!!!

I had the best time with the staff and the venue at the Metropolis. First of all, you have your floor length windows, modern lighting, classic wood ballroom floors, and even a beautiful grand piano. In addition, the bridal party has its own stocked-up room called the harmony suite, which is an incredibly magical room where you would want to take some of your family portraits. The staff was wonderful. My coordinator and I actually became pretty good friends, although business was still very professional. My coordinator made the time to call me during her personal hours to make sure things were all ok and even ordered extra linens when she thought I might like them, just so that I could "check them out." My husband likes the modern look, and I like the traditional. Metropolis satiated both of our tastes. One other thing that I really liked about this venue was that we were able to rent out the entire place to ourselves, and it also had designated parking spaces in the parking garage next door. We were able to fit about 350 guests (by also using some of the extra rooms for guests who just "showed up").

I cannot say enough about how pleased I am with the Metropolis Ballroom. Michael and his team did an exceptional job turning our dream into a reality, and our day was absolutely perfect in every way. We stumbled across the Metropolis while searching for a venue that was unique and different from the plethora of banquet halls in our area, and while the room itself was gorgeous with the wood beams, wall of windows leading to the veranda, and modern chandelier, I was blown away by this venue's attention to detail. We had a very clear vision of what we wanted our wedding reception to look like, and nothing was off limits to Michael and his staff. I would highly recommend the Metropolis Ballroom to couples looking for a unique space with delicious food and incredible service. Thank you so much for making our wedding the best day of our lives.

The ballroom was absolutely a wonderful place for a winter wedding. We did spend more than $100 a person, but we had about 85 adults and 15 children. The venue is a city style loft with hardwood floors and brick walls. It is gorgeous. Shawna was great and easy to work with and she made sure everything was taken care of for the big day. The food was excellent! My Maid of Honor/Sister was allowed to make the wedding cake (she is a baker for Little Miss Pastry). Typically, they do not allow outside food but since it was important to me that my sister make my wedding cake, they made it happen. My guests commented on how organized and easy flowing the whole day went. I give the Metropolis an A+.

The Metropolis was a magical setting for my daughter's winter wedding. We were looking for a downtown feel in the suburbs, and the elegant ballroom at the Metropolis, with its balcony overlooking holiday lights in the park, fit the bill perfectly. Michael, the event manager, met with us many times to help create an elegantly decorated room with delicious food and impeccable service. Throughout our planning, he answered all of our questions and had lots of creative ideas of his own to help us. He's much more than a manager; he's more of a wedding planner who will review invitation wording, band set lists, floral decorations, and more. On the night of the wedding, he made sure everything went smoothly and that my daughter, her new husband, and all of our guests had a night they won't forget!

Michael, of the Metropolis Ballroom Wedding Coordinator, was the best thing that ever happened to our wedding planning team. My mother and I could not have survived without his 25 years of expert advice and ability to address even the smallest of details.

Furthermore, the facility accommodated our every need, desire, and request, no matter how much or little notice we provided. The food was excellent and the staff incredibly professional. We were able to have the ceremony, cocktail hour, and the reception all on site which made it extremely convenient for us and our guests.

Overall, we could not have chosen a better location to start our new life together!

I just had my wedding at the Metropolis Ballroom on 10/23/10 and could not be more THRILLED with how it turned out!! The space is just beautiful - we were so sick of looking at the standard ballrooms with the ugly carpet and outdated everything, the ballroom at the Metropolis is breathtaking with it's high ceilings and wood floor (you can some of our pictures at vraiblog.com)

Michael guided us through the process from start to finish. We didn't have it in our budget for a wedding planner but we clearly didn't need one. I was surprised at how involved he was, he was constantly giving us ideas for decorating and was very good at returning our many emails. He even accompanied us to the florist on several occasions! Everything went off without a hitch - the appetizers were plentiful and delicious (loved the scallops!), food was awesome (I recommend the London Broil), cake turned out perfect, and Michael along with Halina made sure to keep us on schedule without being the least bit bothersome. All of our guests told us they had a great time. One of my bridesmaids just got engaged and now she's seriously considering having the reception at the Metropolis as well!

For future brides, I would highly recommend the Metropolis for your wedding. Go see the space for yourself and meet Michael - you won't be disappointed by either of them.

Shawna was so helpful and responsive with every question I had. The venue is beautiful. Plan your budget though to make sure it fits (taxes and service fees too!).

The Metropolis is a great idea for a wedding in the suburbs for those who like the feel of city weddings. It has a feel like a loft in the city, with big open windows looking out on to buildings and trees lined with white string lights, tall open ceilings, and all wood floors. It's a great place to design a wedding exactly how you want it, and the planner guy there is so involved and so helpful. He goes above and beyond the call of duty to make sure every detail of your wedding is covered, and is perfect. I would do it again with them in a heartbeat. There were a couple of down sides which didn't come up till the week of. I had planned to use a special song to walk down the aisle to, which I emailed the planner, Michael, about obsessively. He forgot the day of, and as I was walking on to the aisle asked me if they were going to change the song for me. It messed up the timing of the song and really upset me, but I married my husband anyways! I later also found out that they ran out of food for some guests. Thankfully no one told me that the day of. I understand things go wrong at weddings, but the thing that really upset me about it is that they didn't reach out to me afterwards and apologize and explain the mistake. For that reason, I felt they were unprofessional. However, given all the bad things that could have happened, and all the good things that did happen (weight staff was great, bartender was phenomenal, Michael works extremely hard, venue is perfect), I would still pick them to do my wedding again.