Metro Rental Reviews
Reviews
-
Quality of service 4.9 out of 5 rating4.9
-
Average response time 4.9 out of 5 rating4.9
-
Professionalism 4.9 out of 5 rating4.9
-
Value 4.8 out of 5 rating4.8
-
Flexibility 4.9 out of 5 rating4.9
Awards
-
Josie Sent on 05/28/20265 out of 5 rating5.0
-
Quality of service 5 out of 5 rating5.0
-
Average response time 5 out of 5 rating5.0
-
Professionalism 5 out of 5 rating5.0
-
Value 5 out of 5 rating5.0
-
Flexibility 5 out of 5 rating5.0
Great Experience!
We had an excellent experience with metro rentals for our wedding day. They coordinated pick up and drop off seamlessly. They hung our outdoor lights while we were having a pool day and we could hardly tell they were there! Their employees are so kind and a pleasure to work with. We had to add on portable heaters very last minute and they were able to accommodate it for us no problem!
In the photo, credit to metro for the following: Hanging lights, chairs, tables, flatware, plates, and glasses.
Photo Credit: Emma Blue Photography -
Quality of service
-
Cj Greavu Sent on 01/13/20265 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
-
Average response time 5 out of 5 rating5.0
-
Professionalism 5 out of 5 rating5.0
-
Value 5 out of 5 rating5.0
-
Flexibility 5 out of 5 rating5.0
Best Team To Work With
Planning a wedding from out of state can be overwhelming, but working with Metro made the entire process incredibly easy. From the very beginning, their communication and organization gave us complete peace of mind and made planning from afar feel seamless.
On the wedding day, their setup and breakdown crew didn’t miss a beat. They were professional, efficient, and completely on top of every detail. Everything was set up perfectly and taken down just as smoothly, allowing us to truly relax and enjoy the day. We’re so grateful for their hard work and would absolutely recommend Metro to anyone looking for a reliable, professional rental team. -
Quality of service
-
Morgan Sent on 08/12/20255 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
-
Average response time 5 out of 5 rating5.0
-
Professionalism 5 out of 5 rating5.0
-
Value 5 out of 5 rating5.0
-
Flexibility 5 out of 5 rating5.0
Highly recommend!
Excellent quality chairs, great delivery process, and were able to coordinate with Ocean Atlantic to also deliver a large cross! -
Quality of service
-
Andrew Sent on 04/16/20245 out of 5 rating5.0
-
Quality of service 5 out of 5 rating5.0
-
Average response time 5 out of 5 rating5.0
-
Professionalism 5 out of 5 rating5.0
-
Value 5 out of 5 rating5.0
-
Flexibility 5 out of 5 rating5.0
Couldn't be happier
The folks at Metro Rental were absolutely phenomenal to work with for our big day this past weekend - and I'm sure we didn't make it easy on them. In the weeks leading up to our wedding, we had to make a modification to our original order - absolutely no friction on Metro's end and we were able to get the contract updated in minutes. And again, the day before our wedding, we decided we would like to add sides to our tent to shield our wedding party from the winds coming off of the sound. Metro was happy to accommodate and quickly got us taken care of.
Their crew was great to work with - true professionals and extremely friendly. We really enjoyed their presence around our venue as they were getting things set up. They also communicated directly with the decorators at IDoOBX to coordinate timing and other logistical details. If you're in the market for some event rentals, I wouldn't think twice and just go with Metro - they were amazing. -
Quality of service
-
Dana Sent on 11/04/20235 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
-
Average response time 5 out of 5 rating5.0
-
Professionalism 5 out of 5 rating5.0
-
Value 5 out of 5 rating5.0
-
Flexibility 5 out of 5 rating5.0
Amazing service!
Laurie at Metro Rental was extremely helpful and organized. What was ordered came exactly as planned and tables / table clothes / chairs looked amazing!!
Thank you! Dana-
-
-
+2 photos
-
Quality of service
-
Kelsie Sent on 06/29/20235 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
-
Average response time 5 out of 5 rating5.0
-
Professionalism 5 out of 5 rating5.0
-
Value 5 out of 5 rating5.0
-
Flexibility 5 out of 5 rating5.0
we highly recommend metro!
Working with the Metro Rental team was an absolute breeze. Extremely responsive, helpful, and attentive during the planning process and on the Big Day! -
Quality of service
-
Janna Sent on 11/08/20225 out of 5 rating5.0
-
Quality of service 5 out of 5 rating5.0
-
Average response time 5 out of 5 rating5.0
-
Professionalism 5 out of 5 rating5.0
-
Value 5 out of 5 rating5.0
-
Flexibility 5 out of 5 rating5.0
Highly recommend Metro Rental
We had a great experience using Metro for our wedding reception rentals! They quickly responded to any questions and changes I made to the order. They even mailed a few color swatches to help me decide on tablecloth colors. Highly recommended! -
Quality of service
-
Jessica Sent on 11/07/20225 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
-
Average response time 5 out of 5 rating5.0
-
Professionalism 5 out of 5 rating5.0
-
Value 5 out of 5 rating5.0
-
Flexibility 5 out of 5 rating5.0
Absolutely amazing!
Thank you so much for my amazing tent! We chose to go with the clear top tent and it was such a great look! Hope was so responsive to all of my emails and they were so flexible on set up! Thanks so much for a beautiful tent and for my other little accessories and decorations! Would definitely rent again from Metro! -
Quality of service
-
Sarah Sent on 10/25/20225 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
-
Average response time 5 out of 5 rating5.0
-
Professionalism 5 out of 5 rating5.0
-
Value 5 out of 5 rating5.0
-
Flexibility 5 out of 5 rating5.0
Highly Recommended Rental Vendor!
Working with the Metro Rental team was an absolute breeze. Extremely responsive, helpful, and attentive during the planning process and on the Big Day! -
Quality of service
-
Nicole Sent on 06/16/20225 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
-
Average response time 5 out of 5 rating5.0
-
Professionalism 5 out of 5 rating5.0
-
Value 5 out of 5 rating5.0
-
Flexibility 5 out of 5 rating5.0
Metro Rental is amazing
they worked with me changing my chair count upt untill week before wedding, they delivered everything for us the day before our event and picked it all up next day. Worked great for our diy wedding, although they do offer set up at an additional cost we didnt need it due to our small wedding. I loved everything about metro and how easy they made everything, totally recommend! -
Quality of service
-
Laurel Sent on 12/22/20215 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
-
Average response time 5 out of 5 rating5.0
-
Professionalism 5 out of 5 rating5.0
-
Value 5 out of 5 rating5.0
-
Flexibility 5 out of 5 rating5.0
Great rental service!
We enjoyed working with Metro Rental to get tables, linens, and silverware for our November 2021 wedding! They were fast at responding, gave accurate quotes, worked with our strange schedule, and the rentals were beautiful. Highly recommend! -
Quality of service
-
Jessica Sent on 09/10/20215 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
-
Average response time 5 out of 5 rating5.0
-
Professionalism 5 out of 5 rating5.0
-
Value 5 out of 5 rating5.0
-
Flexibility 5 out of 5 rating5.0
Great service!
They were very easy to communicate with while out of state and would recommend them to anyone! -
Quality of service
-
Cameron Sent on 06/21/20215 out of 5 rating5.0
-
Quality of service 5 out of 5 rating5.0
-
Average response time 5 out of 5 rating5.0
-
Professionalism 5 out of 5 rating5.0
-
Value 5 out of 5 rating5.0
-
Flexibility 5 out of 5 rating5.0
Great experience
Metro was so easy to work with and very flexible with any changes that had to be made. We used them for our dance floor. They were timely, organized and truly went above and beyond. Very reasonable with pricing as well!! You will not be disappointed! -
Quality of service
-
Lyn J. Sent on 05/26/20215 out of 5 rating5.0
-
Quality of service 5 out of 5 rating5.0
-
Average response time 5 out of 5 rating5.0
-
Professionalism 5 out of 5 rating5.0
-
Value 5 out of 5 rating5.0
-
Flexibility 5 out of 5 rating5.0
Highly recommend Metro Rentals
Rob & his staff were organized, professional, and knowledgeable about tent size, placement, band stage requirements, and necessary tables/chairs. They provided an attractive bar, chandelier, and were efficient at set-up & take down. I will definitely use them again. -
Quality of service
-
Reilly Sent on 05/11/20215 out of 5 rating5.0
-
Quality of service 5 out of 5 rating5.0
-
Average response time 5 out of 5 rating5.0
-
Professionalism 5 out of 5 rating5.0
-
Value 5 out of 5 rating5.0
-
Flexibility 5 out of 5 rating5.0
Great Wedding Rentals!
Metro was extremely helpful with all of the changing needs of a COVID wedding! They were flexible and had amazing responsiveness. -
Quality of service
-
Lauren Sent on 05/03/20215 out of 5 rating5.0
-
Quality of service 5 out of 5 rating5.0
-
Average response time 5 out of 5 rating5.0
-
Professionalism 5 out of 5 rating5.0
-
Value 5 out of 5 rating5.0
-
Flexibility 5 out of 5 rating5.0
wedding rentals
We rented table linens, cloth napkins, and a few tables for our wedding. They were in great condition & staff was helpful! Would recommend! -
Quality of service
-
Melanie Sent on 10/25/20205 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
-
Average response time 5 out of 5 rating5.0
-
Professionalism 5 out of 5 rating5.0
-
Value 5 out of 5 rating5.0
-
Flexibility 5 out of 5 rating5.0
Wonderful!
Metro Rental was super easy to work with!! I emailed back & forth with Hannah & she answered all of my questions quickly and made it so simple & easy - would definitely recommend them! -
Quality of service
-
Alyssa Sent on 08/26/20205 out of 5 rating5.0
-
Quality of service 5 out of 5 rating5.0
-
Average response time 5 out of 5 rating5.0
-
Professionalism 5 out of 5 rating5.0
-
Value 5 out of 5 rating5.0
-
Flexibility 5 out of 5 rating5.0
So excited for the big day!
We met Rob at the Wedding Expo back in March, he was recommended by other vendors to check out while we were there! He is very easy to get along with and talk to, he was our kind of guy! Very professional and extremely helpful so far! We have hired Metro for our tent, dance floor and restrooms. We can't wait to have them there to help us with all of that! -
Quality of service
-
Jessica Sent on 08/09/20205 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
-
Average response time 5 out of 5 rating5.0
-
Professionalism 5 out of 5 rating5.0
-
Value 5 out of 5 rating5.0
-
Flexibility 5 out of 5 rating5.0
Great local company with reasonable rates
Rob and team are awesome and so accommodating. We rented tables, chairs and linens for our backyard wedding and he was so helpful in helping us figure out what to order, what sizes, and even helped us with color selections when we visited his showroom. He and his team delivered everything on time and were so professional with both drop off and pickup. We highly recommend. Thanks again Rob!! -
Quality of service
-
Reeves Sent on 10/03/20195 out of 5 rating5.0
-
Quality of service 5 out of 5 rating5.0
-
Average response time 5 out of 5 rating5.0
-
Professionalism 5 out of 5 rating5.0
-
Value 5 out of 5 rating5.0
-
Flexibility 5 out of 5 rating5.0
Everything you could need
Stop looking & just call them! They literally have everything you could possibly need for a wedding & couldn’t be nicer people!! -
Quality of service
-
Katie Sent on 06/20/20195 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
-
Average response time 5 out of 5 rating5.0
-
Professionalism 5 out of 5 rating5.0
-
Value 5 out of 5 rating5.0
-
Flexibility 5 out of 5 rating5.0
Rentals were perfect!!
We loved our experience working with Metro! We ordered a 30x60 tent for our 6.11.19 wedding, along with lighting, dance floor and the popcorn machine for the week (which was a HUGE hit for our crowd!). Everyone was pleasant to work with, and the set-up and tear-down crew did an amazing job. Thank you again to the entire staff for making our week special and helping add to the ambiance of our wedding/vacation week! You all rock!!Metro Rental's reply:
Katie, thank you so very much! We had an absolute blast setting up your event and we are so glad you enjoyed everything. Congratulations!! -
Quality of service
-
Melissa Sent on 06/17/20195 out of 5 rating5.0
-
Quality of service 5 out of 5 rating5.0
-
Average response time 5 out of 5 rating5.0
-
Professionalism 5 out of 5 rating5.0
-
Value 5 out of 5 rating5.0
-
Flexibility 5 out of 5 rating5.0
Efficient and Affordable
Metro Rental was very easy to work with. They asked me details about my vision for my reception that I didn’t think about. They went out to the property and measured space out before us deciding the size of tent and dance floor. The technicians that showed up (Rob) were very efficient with their set up. They did a beautiful job!Metro Rental's reply:
Melissa,
Thank you for your kind words and review. We are so pleased to hear that you liked the setup. We are glad we got to be apart of your special day!
The Metro Team -
Quality of service
-
Lacey Sent on 05/23/20195 out of 5 rating5.0
-
Quality of service 5 out of 5 rating5.0
-
Average response time 5 out of 5 rating5.0
-
Professionalism 5 out of 5 rating5.0
-
Value 5 out of 5 rating5.0
-
Flexibility 5 out of 5 rating5.0
Seamless customer service
Metro rental was SO easy to work with and rolled with the punches as changes came up in the few weeks before our wedding (and there were a handful)
Their staff that dropped off our rental furniture was super helpful and came back early the next morning to assemble our dance floor. They made it easy planning from NJ. They were so super helpful we were lucky to have found them! -
Quality of service
-
Rhonda Sent on 05/19/20195 out of 5 rating5.0
-
Quality of service 5 out of 5 rating5.0
-
Average response time 5 out of 5 rating5.0
-
Professionalism 5 out of 5 rating5.0
-
Value 5 out of 5 rating5.0
-
Flexibility 5 out of 5 rating5.0
Their reputation precedes them
Metro Rental's reputation precedes them. The Outer Banks is the largest wedding venue in the U.S.A. surpassing Las Vegas, I believe.
Metro Rental is always there to serve you and they offer endless colors and dimensions of fabric. I ordered tables and linens and they came through on time. Three of my tables' linens weren't included but they rushed on a busy saturday very many grueling miles back to the reception venue and delivered on time before reception began. They dropped off and picked up with ease. I ALWAYS use Metro Rental. They are the choice on the OBX! -
Quality of service
-
Carl Sent on 04/28/20195 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
-
Average response time 5 out of 5 rating5.0
-
Professionalism 5 out of 5 rating5.0
-
Value 5 out of 5 rating5.0
-
Flexibility 5 out of 5 rating5.0
Great company, very helpful!
We met with Metro Rental and knew before we left that we would be hiring them for our rental needs for our wedding. The staff took the time to show us the specific pieces we were looking for, made recommendations, and we just genuinely nice.Metro Rental's reply:
Jennifer,
Thank you so very much! We loved meeting with you and cannot wait until the big day! :) -
Quality of service
-
Katelynn Sent on 01/05/20195 out of 5 rating5.0
-
Quality of service 5 out of 5 rating5.0
-
Average response time 5 out of 5 rating5.0
-
Professionalism 5 out of 5 rating5.0
-
Value 5 out of 5 rating5.0
-
Flexibility 5 out of 5 rating5.0
Wonderful!!
They were absolutely lovely to work with and even were super helpful when it came to very last minute changes!!Metro Rental's reply:
Katelynn, We love looking at your pictures. You made such a beautiful bride. Thank you for such a kind review, everything looked gorgeous. The Metro Rental Team! -
Quality of service
-
Diane Sent on 12/29/20185 out of 5 rating5.0
-
Quality of service 5 out of 5 rating5.0
-
Average response time 5 out of 5 rating5.0
-
Professionalism 5 out of 5 rating5.0
-
Value 5 out of 5 rating5.0
-
Flexibility 5 out of 5 rating5.0
Excellent customer service!
We worked with Holly and she was very professional, friendly and very knowledgeable. She also met our needs at first consulate answering any questions and helping us decide what would look nice with several options available. She was quick to respond to our e-mails and phone calls. We had last minute add-ons day before wedding and it was no issue for add-ons. They delivered in a timely manner. The glass ware, place settings & linens were beautiful! I highly recommend Metro Rentals and ask for Holly.Metro Rental's reply:
Thank you so much for you kind words. We are glad that we could be a part of this special day. Everything looked great! The Metro Rental Team -
Quality of service
-
Frieda Sent on 12/03/20185 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
-
Average response time 5 out of 5 rating5.0
-
Professionalism 5 out of 5 rating5.0
-
Value 5 out of 5 rating5.0
-
Flexibility 5 out of 5 rating5.0
Great Company!
I had the best experience leading up to our wedding day, on & after! Metro was great to work with before, during pick up and then on my wedding day when we need extra linens they were accommodating and professional. Holly & Metro Rentals was a pleasure to work with. I would recommend them to anyone.Metro Rental's reply:
Thank you so much for your kind words. We are so glad we were able to help and make your day so special for you.
-
Quality of service
-
Cori Sent on 11/11/20185 out of 5 rating5.0
-
Quality of service 5 out of 5 rating5.0
-
Average response time 5 out of 5 rating5.0
-
Professionalism 5 out of 5 rating5.0
-
Value 5 out of 5 rating5.0
-
Flexibility 5 out of 5 rating5.0
Great experience!
Metro rentals was very easy to work with. They were always very friendly and responsive. They will deliver your rentals to your venue and make the process very easy! They were also able to answer any questions I had throughout the wedding planning process. I would highly recommend Metro Rentals to anyone planning an OBX wedding!Metro Rental's reply:
Hi Cori, Thank you for the great review and kind words, and we are so glad that that we could help make your big day so easy and flawless for you! The Metro Rental Team! -
Quality of service
-
Paige Sent on 11/08/20185 out of 5 rating5.0
-
Quality of service 5 out of 5 rating5.0
-
Average response time 5 out of 5 rating5.0
-
Professionalism 5 out of 5 rating5.0
-
Value 5 out of 5 rating5.0
-
Flexibility 5 out of 5 rating5.0
Excellent!
Metro was so helpful with planning out the best tent set-up, understanding what types of lighting I could do, and continuously updating my orders. They also had excellent service - we couldn't get the heater working and someone came out within 20 minutes to fix it for us! Amazing service!Metro Rental's reply:
We are so glad that everything worked out and we were able to fix the problem quickly. We hope your wedding day was what you dreamed of and more. The Metro Rental Team! -
Quality of service
-
Marizol Sent on 11/08/20185 out of 5 rating5.0
-
Quality of service 5 out of 5 rating5.0
-
Average response time 5 out of 5 rating5.0
-
Professionalism 5 out of 5 rating5.0
-
Value 5 out of 5 rating5.0
-
Flexibility 5 out of 5 rating5.0
Best Rental Company on Beach!
Rob and the rest of the staff from Metro Rental from beginning to end were absolutely professional and diligent. They went over and beyond to make sure we had everything we need.Metro Rental's reply:
Thank you so much for you very kind words. We were so happy to be able to help your family during that very special time. We look forward to seeing the pictures from the wedding. The Metro Rental Team! -
Quality of service
-
Kate Sent on 10/24/20185 out of 5 rating5.0
-
Quality of service 5 out of 5 rating5.0
-
Average response time 5 out of 5 rating5.0
-
Professionalism 5 out of 5 rating5.0
-
Value 5 out of 5 rating5.0
-
Flexibility 5 out of 5 rating5.0
My Wedding
They were great to work with! Set up everything on time and communicated in order to help with weather changes. Highly recommend!Metro Rental's reply:
Hi Kate, Thank you so much for your kind words. We are so happy that we got to be a part of your wedding day, and that we could help everything go smoothly even with weather pending issues. The Metro Rental Team! -
Quality of service
-
Amanda Sent on 10/21/20185 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
-
Average response time 5 out of 5 rating5.0
-
Professionalism 5 out of 5 rating5.0
-
Value 5 out of 5 rating5.0
-
Flexibility 5 out of 5 rating5.0
So easy to work with!
I started working with Mandi after the OBX wedding fest and she made everything such a breeze. Planning from out of state can be a bit hectic but she made sure we had everything, and recommended thing I didn't even think about. They were also super flexible with my last minute, week of changes. The crew was also great who came to drop everything at our event house.
Thank you so much to the metro team!!Metro Rental's reply:
Amanda, Thank you so much for you kind review. We are so glad that we could be a part of your special day. The Metro Rental Team! -
Quality of service
-
Lori Sent on 10/19/20185 out of 5 rating5.0
-
Quality of service 5 out of 5 rating5.0
-
Average response time 5 out of 5 rating5.0
-
Professionalism 5 out of 5 rating5.0
-
Value 5 out of 5 rating5.0
-
Flexibility 5 out of 5 rating5.0
Excellent to work with during a stressful time.
Mandi and Holly were fantastic to work with. The items were delivered perfectly as ordered and smooth transition of changes. The delivery guys were great too.Metro Rental's reply:
Lori, Thank you so much for your great review. We are so glad we were able to part of your family’s special day, and we look forward to seeing pictures!
-
Quality of service
-
Lauren Sent on 10/18/20185 out of 5 rating5.0
-
Quality of service 5 out of 5 rating5.0
-
Average response time 5 out of 5 rating5.0
-
Professionalism 5 out of 5 rating5.0
-
Value 5 out of 5 rating5.0
-
Flexibility 5 out of 5 rating5.0
Great Experience!
Metro Rental came highly recommended and they did not disappoint. They exceeded all expectations we had during our planning process and were amazing for our special day! They helped to ensure we had all that we needed for our wedding. They were more than understanding and so accommodating when we had to make adjustments. Their entire team was helpful, polite, friendly, and professional. They helped to make our wedding day special and I plan on calling them again for any events we may have in the future. ☺️Metro Rental's reply:
Hi Lauren! Thank you so much for the great review. We are glad that we could be a part of your special day. Thank you, The Metro Rental Team! -
Quality of service
-
Corina Sent on 10/18/20185 out of 5 rating5.0
-
Quality of service 5 out of 5 rating5.0
-
Average response time 5 out of 5 rating5.0
-
Professionalism 5 out of 5 rating5.0
-
Value 5 out of 5 rating5.0
-
Flexibility 5 out of 5 rating5.0
Amazing Work & Quality
Amazing working with the team and the quality of their rentalsMetro Rental's reply:
Thank you so much for your kind review. It was our pleasure to be a part of you event, and we enjoyed working with you! -
Quality of service
-
Dillon Sent on 10/15/20185 out of 5 rating5.0
-
Quality of service 5 out of 5 rating5.0
-
Average response time 5 out of 5 rating5.0
-
Professionalism 5 out of 5 rating5.0
-
Value 5 out of 5 rating5.0
-
Flexibility 5 out of 5 rating5.0
Excellent setup
We got tables, chairs and linens which were amazing. And they set lights over our dance floor that we’re very well done.Metro Rental's reply:
Dillon, Thank you so much for your kind review. We are so glad we were able to assist you with your rental needs, and we loved the way your lights turned out over your dance floor. -
Quality of service
-
Barrie Sent on 10/13/20185 out of 5 rating5.0
-
Quality of service 5 out of 5 rating5.0
-
Average response time 5 out of 5 rating5.0
-
Professionalism 5 out of 5 rating5.0
-
Value 5 out of 5 rating5.0
-
Flexibility 5 out of 5 rating5.0
From the moment we started planning my daughter's wedding and we stopped in Metro rentals to talk to Mandi we have been so impressed. Mandi is obviously very knowledgeable about wedding planning and she gave us great ideas. We came up with a beautiful plan for an outdoor wedding with a tent, lighting, tables and chairs. It could not have turned out more perfectly. Mandi was so professional and flexible all along the way. Her emails were prompt and informative and always friendly. The team did a fantastic job with set up and tear down. Metro made things so easy and I highly recommend them for any event rentals!Metro Rental's reply:
Thank you so much for your kind words. It was our pleasure and the tent turned out beautiful. We are so happy that we were able to be a part your families special day! -
Quality of service
-
Karen Sent on 10/09/20185 out of 5 rating5.0
-
Quality of service 5 out of 5 rating5.0
-
Average response time 5 out of 5 rating5.0
-
Professionalism 5 out of 5 rating5.0
-
Value 5 out of 5 rating5.0
-
Flexibility 5 out of 5 rating5.0
The customer service with Metro was AMAZING! Mandi responded very quickly & was so accommodating that it made our experience with them enjoyable. Their prices are competitive with other vendors and the quality of everything we rented (dance floor, lighting, linens, chairs) was superb. Everything looked brand new. The person who installed the dance floor didn't like the appearance so he left to get materials and came back to clean it so it looked brand new. We had a last minute need for more linens and the owner/manager calmly came to the rescue within minutes. I cannot recommend Metro enough for those of you planning an event in the Outer Banks. I would give them 20 stars if I could! You will not regret choosing them to make your event beautiful.Metro Rental's reply:
Karen, thank you for your kind review! So glad we were able to assist you with all your rental needs! -
Quality of service
-
John Sent on 09/17/20185 out of 5 rating5.0
-
Quality of service 5 out of 5 rating5.0
-
Average response time 5 out of 5 rating5.0
-
Professionalism 5 out of 5 rating5.0
-
Value 5 out of 5 rating5.0
-
Flexibility 5 out of 5 rating5.0
Easy to work with. Changes made via email no problem. Great customer service. Delivery was on time. -
Quality of service
-
Rachelle Sent on 09/06/20185 out of 5 rating5.0
-
Quality of service 5 out of 5 rating5.0
-
Average response time 5 out of 5 rating5.0
-
Professionalism 5 out of 5 rating5.0
-
Value 5 out of 5 rating5.0
-
Flexibility 5 out of 5 rating5.0
Metro Rental was so helpful in the selection process, detailed about what to expect, prompt with all their promises and easy, no-hassle service! Our beach house wedding was perfect! -
Quality of service
-
Megan Sent on 09/05/20185 out of 5 rating5.0
-
Quality of service 5 out of 5 rating5.0
-
Average response time 5 out of 5 rating5.0
-
Professionalism 5 out of 5 rating5.0
-
Value 5 out of 5 rating5.0
-
Flexibility 5 out of 5 rating5.0
Really helpful staff and I was happy with the quality of the tent and chairs I rented. I would highly recommend. -
Quality of service
-
Bridget Sent on 09/05/20185 out of 5 rating5.0
-
Quality of service 5 out of 5 rating5.0
-
Average response time 5 out of 5 rating5.0
-
Professionalism 5 out of 5 rating5.0
-
Value 5 out of 5 rating5.0
-
Flexibility 5 out of 5 rating5.0
Definitely recommend! They were prompt and professional and even though we made a last minute color change, they were accommodating and able to make everything happen! They made the event stress free and made the drop off and pick up process effortless on our end!! -
Quality of service
-
Rossana Sent on 09/02/20185 out of 5 rating5.0
-
Quality of service 5 out of 5 rating5.0
-
Average response time 5 out of 5 rating5.0
-
Professionalism 5 out of 5 rating5.0
-
Value 5 out of 5 rating5.0
-
Flexibility 5 out of 5 rating5.0
I worked with Mandi through the entire process of renting everything we needed for our wedding. She was EXTREMELY responsive, informative and easy to work with. They even allowed me to make changes up to the day of my wedding, which was highly appreciated. I would strongly recommend metro rental and thank you mandi for everything! -
Quality of service
-
Amanda Sent on 08/17/20185 out of 5 rating5.0
-
Quality of service 5 out of 5 rating5.0
-
Average response time 5 out of 5 rating5.0
-
Professionalism 5 out of 5 rating5.0
-
Value 5 out of 5 rating5.0
-
Flexibility 5 out of 5 rating5.0
Mandi is your go to girl!
She was so sweet and helpful through the entire process!
I booked everything while at the wedding show but I was feeling a bit under the weather. The next few days I stressed about the color I chose, how many tables I rented, the chairs, did I miss anything since I was sick? I called her and explained that I wasn't feeling myself and I just wanted to double check and she was the sweetest thing ever! She took her time, I never felt rushed and she assured me that the colors I chose would look excellent and she would have guided me in the right direction if my flu brain took over!
We added things last minute, took things away a week before, then called back and changed our minds and to me it was a huge deal and I was so apologetic to be like this and she was just like, "it's fine!" lol
We rented a tent (which was also a last few month decision) and it was, aside from our event coordinators, was the best decision we could have made. It was storming and everyone was under the tent, dancing and singing, no one even realized it was raining. -
Quality of service
-
Naomi Sent on 08/09/20185 out of 5 rating5.0
-
Quality of service 5 out of 5 rating5.0
-
Average response time 5 out of 5 rating5.0
-
Professionalism 5 out of 5 rating5.0
-
Value 5 out of 5 rating5.0
-
Flexibility 5 out of 5 rating5.0
I was looking to rent affordable tables and chairs for my reception and they were amazing! All of the staff were very professional and kind. -
Quality of service
-
Katie Sent on 08/03/20185 out of 5 rating5.0
-
Quality of service 5 out of 5 rating5.0
-
Average response time 5 out of 5 rating5.0
-
Professionalism 5 out of 5 rating5.0
-
Value 5 out of 5 rating5.0
-
Flexibility 5 out of 5 rating5.0
Easy to work with, quality products, delivery and removal prompt. Employees friendly, helpful and accurating. We do not hesitate to recommend nd would use again.
Ernie Teitell
-
Quality of service
-
Charla Sent on 08/03/20185 out of 5 rating5.0
-
Quality of service 5 out of 5 rating5.0
-
Average response time 5 out of 5 rating5.0
-
Professionalism 5 out of 5 rating5.0
-
Value 5 out of 5 rating5.0
-
Flexibility 5 out of 5 rating5.0
Excellent customer service, product was simply beautiful for our wedding. Would recommend this company to anyone. -
Quality of service
-
Caitlin Sent on 07/26/20185 out of 5 rating5.0
-
Quality of service 5 out of 5 rating5.0
-
Average response time 5 out of 5 rating5.0
-
Professionalism 5 out of 5 rating5.0
-
Value 5 out of 5 rating5.0
-
Flexibility 5 out of 5 rating5.0
Metro Rental made booking an tent to accommodate our wedding incredibly easy! Mandi helped coordinate all of the details of our tables (plates, glasses, flatware, linens) and chairs. She understood the simple yet elegant look that was I going for and make suggestions that ended up being perfect! She is also incredibly patient and resourceful! The team arrived early (even better!) to set up the tent and were super flexible in accommodating the space when unexpected issues came up (like a full volleyball court...). What a great group of ppl! They're the best!Metro Rental's reply:
Hi Caitlin! Absolutely beautiful! Please send photos directly to my email as I'd love to share! I'm thrilled that I was able to assist you from day one and our delivery crew makes every attempt to go above and beyond. Thank you for the review! I will share it with the staff and I know it will make their day! We wish you all the best! Please stay in touch and visit on your next trip into the Outer Banks! -
Quality of service
-
Donna Sent on 07/08/20185 out of 5 rating5.0
-
Quality of service 5 out of 5 rating5.0
-
Average response time 5 out of 5 rating5.0
-
Professionalism 5 out of 5 rating5.0
-
Value 5 out of 5 rating5.0
-
Flexibility 5 out of 5 rating5.0
We chose Metro Rental for our daughter's wedding and were thrilled with the results. We were traveling from quite a distance so having that "go to person" when planning remotely is critical. I had the pleasure of working with Mandi and she was wonderful! She listened to what my daughter envisioned then provided suggestions for set up and design, they were spot on. Our rentals included a tent with side panels, leg drapes, lights with a dimmer switch, tables, chairs, linens and a big dance floor (a must have for my family!). After putting together the wish list and design with Mandi I felt assured that the rentals were off my check list. She checked in throughout the process to see if there were any changes but I had no worries with her in charge! Knowing we had many out of town guests arriving and having an event planned for the day before the wedding she worked out the perfect timeline for delivery. The setup crew did a great job, very efficient and friendly. We had some pretty strong winds the night before the wedding and, to our surprise, they came to check on things that next morning. Greatly appreciated and, thankfully, all was good to go! Our guests all commented on how pretty everything looked and how the "flow" of the setup worked so well, Thank you, Mandi! The breakdown crew arrived the following day and, again, were very efficient and friendly. I will forever be grateful to Mandi and "the crew" for ensuring my daughter's wedding reception was AWESOME! Thank you, Metro Rental! -
Quality of service
-
Ainsley Sent on 06/09/20185 out of 5 rating5.0
-
Quality of service 5 out of 5 rating5.0
-
Average response time 5 out of 5 rating5.0
-
Professionalism 5 out of 5 rating5.0
-
Value 5 out of 5 rating5.0
-
Flexibility 5 out of 5 rating5.0
We rented chairs for our ceremony. The staff were kind and helpful and the whole process was very easy.Metro Rental's reply:
Hi Ainsley!
Thank you for taking the time out to write a review! So glad we were able to assist you with your ceremony needs and that you were pleased with the service you received. We thank you for choosing Metro!
-
Quality of service
-
Rose Sent on 06/05/20185 out of 5 rating5.0
-
Quality of service 5 out of 5 rating5.0
-
Average response time 5 out of 5 rating5.0
-
Professionalism 5 out of 5 rating5.0
-
Value 5 out of 5 rating5.0
-
Flexibility 5 out of 5 rating5.0
We rented china, flatware, water glasses and coffee urn for a Sunday evening ceremony. Delivery would as prompt, items were packed well, no problems with accuracy. I called several times in advance to make updates and changes. Each time they were professional, courteous and helpful. Definitely recommend.Metro Rental's reply:
Hi Rose!
We thank you so much for your review! So glad to hear you were pleased with the service you received and the quality of the rental items! Wishing you the very best!
-
Quality of service
-
Jennifer Sent on 05/31/20185 out of 5 rating5.0
-
Quality of service 5 out of 5 rating5.0
-
Average response time 5 out of 5 rating5.0
-
Professionalism 5 out of 5 rating5.0
-
Value 5 out of 5 rating5.0
-
Flexibility 5 out of 5 rating5.0
We had one of the most beautiful weddings and I would not have been without Metro. This was a great team to work with!Metro Rental's reply:
Blushing! :)! We thank you for taking the time out to write a review. We are thankful you chose us to be a part of your special day and we hope you will visit on your next trip to the Outer Banks! -
Quality of service
-
Caitlin Sent on 05/29/20185 out of 5 rating5.0
-
Quality of service 5 out of 5 rating5.0
-
Average response time 5 out of 5 rating5.0
-
Professionalism 5 out of 5 rating5.0
-
Value 5 out of 5 rating5.0
-
Flexibility 5 out of 5 rating5.0
Metro Rental was easy to work with and very responsive. Everything with my wedding went smoothly!Metro Rental's reply:
Hi Caitlin!
We are so glad to hear! Thank you for the review! All the best, Metro Rental! -
Quality of service
-
Beth Sent on 05/28/20185 out of 5 rating5.0
-
Quality of service 5 out of 5 rating5.0
-
Average response time 5 out of 5 rating5.0
-
Professionalism 5 out of 5 rating5.0
-
Value 5 out of 5 rating5.0
-
Flexibility 5 out of 5 rating5.0
Excellent, excellent, excellent...I would recommend them to anyone who needs their services. I was totally confident from the quality of the first call and even happier when they delivered with ease, quality and timeliness and then picked up the same way. They did not have an easy job. They were the best!Metro Rental's reply:
Thank you for taking the time out to write a review! your words are so kind and we are thrilled that you were happy with the service you received! Wishing you the very best! -
Quality of service
-
Jaime Sent on 05/21/20185 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
-
Average response time 5 out of 5 rating5.0
-
Professionalism 5 out of 5 rating5.0
-
Value 5 out of 5 rating5.0
-
Flexibility 5 out of 5 rating5.0
Metro Rentals was awesome to work with. We initially reserved 13 chairs, but decided the week of the wedding to add a table. They accommodated with no issue and it was a seamless change! Very friendly, very responsive and very easy to work with. We highly recommend them!Metro Rental's reply:
Hi Jaime!
Thank you for taking the time to write a review, it is greatly appreciated! We are thrilled you were happy with the service you received! Wishing you both the very best!
-
Quality of service
-
Kathleen Sent on 05/17/20185 out of 5 rating5.0
-
Quality of service 5 out of 5 rating5.0
-
Average response time 5 out of 5 rating5.0
-
Professionalism 5 out of 5 rating5.0
-
Value 5 out of 5 rating5.0
-
Flexibility 5 out of 5 rating5.0
Thank you for your support of Special Olympics Dare County. Because of your generous donation of tents and chairs, over 75 athletes were shielded from the elements during the 7th Annual Special Olympics Dare County Springs Games.
Thank you again for your support and for changing the lives of people with intellectual disabilities in Dare County.
Kathleen Morgan
Local Program Coordinator
Special Olympics Dare County NC
dare@sonc.net-
-
-
+6 photos
Metro Rental's reply:
We are honored to be apart of this event year after year! Our community is outstanding and we are proud to support!
Can't wait for next year! -
Quality of service
-
Judy Sent on 05/14/20185 out of 5 rating5.0
-
Quality of service 5 out of 5 rating5.0
-
Average response time 5 out of 5 rating5.0
-
Professionalism 5 out of 5 rating5.0
-
Value 5 out of 5 rating5.0
-
Flexibility 5 out of 5 rating5.0
It was a pleasure working with the Metro team! Our entire package was delivered promptly and in perfect order. The tent was put up early in the week, so we were able to use it, along with table and chairs, for our rehearsal dinner. Everyone was very knowledgeable and professional. Mandi was especially helpful with glassware and linens! Thank you, Metro, for making our reception perfect!Metro Rental's reply:
Hi Judy!
Thank you so much for the review! Your words mean a lot and we THANK YOU for allowing us to be a vendor! We hope you will visit us on your next trip into Kill Devil Hills! All our best, the Metro Rental Team!
-
Quality of service
-
Megan Sent on 05/11/20185 out of 5 rating5.0
-
Quality of service 5 out of 5 rating5.0
-
Average response time 5 out of 5 rating5.0
-
Professionalism 5 out of 5 rating5.0
-
Value 5 out of 5 rating5.0
-
Flexibility 5 out of 5 rating5.0
Metro Rental was so easy to work with for our beach wedding. We worked with Mandi and she was excellent at getting back to us quickly. She provided us with all of the information we needed to help make our decisions on what tables, chairs, and even silverware we wanted to make the day truly special. They set up all of our reception tables and were prompt for delivery and pick up. I highly recommend them to anyone planning a wedding in the OBX! Here is a photo of the chairs we used for our ceremony and reception.Metro Rental's reply:
Hi Megan!
Thank you so much for taking the time out to write a review! We love that you added an image! Our beaches our truly stunning and make for the perfect backdrop for that special "I Do" moment! So glad that you were happy with the service you received from beginning to end. Your review truly means a lot! All the best,
The Metro Rental Staff. -
Quality of service
-
Kim Sent on 05/02/20185 out of 5 rating5.0
-
Quality of service 5 out of 5 rating5.0
-
Average response time 5 out of 5 rating5.0
-
Professionalism 5 out of 5 rating5.0
-
Value 5 out of 5 rating5.0
-
Flexibility 5 out of 5 rating5.0
My husband and I used metro rental for our wedding in NC. The tables, chairs and linens were actually delivered early and picked up right on time! Our order was reviewed several times during the planning process and again right before the week of the wedding. Great customer service, we would absolutely use Netro Rental for future events.Metro Rental's reply:
Kim,
Thank you so much for your review! We make every effort to deliver and pick up promptly as well us confirm and revise if at all necessary the week prior. Changes are expected, and we are fortunate to house our very own linen and dish department. Happy to hear you were thrilled with the service you received! We thank you so much for choosing Metro Rental!
All the best,
The Metro Rental Staff.
-
Quality of service
-
Hannah Sent on 04/30/20185 out of 5 rating5.0
-
Quality of service 5 out of 5 rating5.0
-
Average response time 5 out of 5 rating5.0
-
Professionalism 5 out of 5 rating5.0
-
Value 5 out of 5 rating5.0
-
Flexibility 5 out of 5 rating5.0
Mandi and the team at Metro Rental are fabulous to work with. I came in early in the wedding planning process to speak with them about options, colors, etc. Mandi was incredibly responsive throughout and gave great feedback regarding what and how much I would need. I made several changes and additions to my order and nothing was forgotten. I even needed to add a few linens on the day of and that was handled with no added hassle for me. I cannot recommend them enough! Thank you again Metro Rental!Metro Rental's reply:
Hi Hannah!
Thank you for taking the time out to write a review! It was a pleasure working with you! We are pleased to hear you were satisfied with the service you received. Our linen department is remarkable, and we are happy to have been able to provide you with last minute items! Love the picture of your completed tablescape! Thank you for including!
All the best,
The Metro Rental Staff.
-
Quality of service
-
Molly Sent on 04/30/20185 out of 5 rating5.0
-
Quality of service 5 out of 5 rating5.0
-
Average response time 5 out of 5 rating5.0
-
Professionalism 5 out of 5 rating5.0
-
Value 5 out of 5 rating5.0
-
Flexibility 5 out of 5 rating5.0
Mandi was great! She was helpful from the moment I first reached out. All of the linens looked fantastic.Metro Rental's reply:
Hi Molly! Thank you for your review on our rental office coordinator! Glad you loved the linens! All the best, Metro Rental. -
Quality of service
-
Chelsea Sent on 04/23/20185 out of 5 rating5.0
-
Quality of service 5 out of 5 rating5.0
-
Average response time 5 out of 5 rating5.0
-
Professionalism 5 out of 5 rating5.0
-
Value 5 out of 5 rating5.0
-
Flexibility 5 out of 5 rating5.0
We worked with Metro Tent rental for a white tent outside of the Kitty Hawk Pier house. After our initial call, Metro sent over dimension options and images of tents they had set up before. Metro was very accommodating in the tent placement we asked for, and even offered the day of our wedding to bring heaters if we wanted (it was unseasonably cool). They were easy to work with and reasonably priced, and the quality of their tent was very nice. We would recommend them!Metro Rental's reply:
Chelsea and Mathias, thank you for your review! It was an honor to be a part of your special day and to be asked to set up a tent on such a historical location such as the Kitty Hawk Pier. We thank you so very much for including us and are so happy that your special day ended up being all that you wanted it to be! Wishing you many years of happiness, the Metro Rental Staff! -
Quality of service
-
Bertie Sent on 04/02/20185 out of 5 rating5.0
-
Quality of service 5 out of 5 rating5.0
-
Average response time 5 out of 5 rating5.0
-
Professionalism 5 out of 5 rating5.0
-
Value 5 out of 5 rating5.0
-
Flexibility 5 out of 5 rating5.0
Team was professional and did everything as promised.Metro Rental's reply:
Bertie, we thank you so very much for taking the time out to write a review! We look forward to the opportunity to work with you again. Wishing you the best, Metro Rental. -
Quality of service
-
John Sent on 04/02/20185 out of 5 rating5.0
-
Quality of service 5 out of 5 rating5.0
-
Average response time 5 out of 5 rating5.0
-
Professionalism 5 out of 5 rating5.0
-
Value 5 out of 5 rating5.0
-
Flexibility 5 out of 5 rating5.0
Staff was most helpful.I got exactly what I requested. Order wss expedited with no problems.Metro Rental's reply:
Hi John! Thank you for taking the time out to write a review! So happy to hear you were happy with our service and the rentals! Wishing you the best, Metro Rental. -
Quality of service
-
Katelin Sent on 04/02/20185 out of 5 rating5.0
-
Quality of service 5 out of 5 rating5.0
-
Average response time 5 out of 5 rating5.0
-
Professionalism 5 out of 5 rating5.0
-
Value 5 out of 5 rating5.0
-
Flexibility 5 out of 5 rating5.0
Metro Rentals was such a lifesaver in setting up for our REALTOR® Fest & Tech Fair. They were incredibly responsive, arrived for set up & breakdown on time, and helped us out so much by quickly setting up our tables & chairs for the event. All of the guys setting up were so courteous & I would highly recommend this company for events & weddings here on the Outer Banks. I look forward to working with you guys again for our next REALTOR® Fest in 2020! -
Quality of service
-
Elise Sent on 03/03/20185 out of 5 rating5.0
-
Quality of service 5 out of 5 rating5.0
-
Average response time 5 out of 5 rating5.0
-
Professionalism 5 out of 5 rating5.0
-
Value 5 out of 5 rating5.0
-
Flexibility 5 out of 5 rating5.0
Metro staff knows how to do business the right way! They are accommodating, quick responders and very organized. Im very excited to have them set up for my wedding in a couple of months.Metro Rental's reply:
Elise,
We are so very grateful for your review! We are honored that you had chosen to write a review during this stage in the planning process. Metro Rental guarantees the same level of service through the break down and pick up of your rental equipment. Enjoy the planning process, let us know if we can be of further help, and we look forward to your special day!
-
Quality of service
-
Tiffany Sent on 02/08/20185 out of 5 rating5.0
-
Quality of service 5 out of 5 rating5.0
-
Average response time 5 out of 5 rating5.0
-
Professionalism 5 out of 5 rating5.0
-
Value 5 out of 5 rating5.0
-
Flexibility 5 out of 5 rating5.0
Very decent rates, they took care of even for our Saturday wedding (tent, tables, chairs, dance floor, bathroom trailer) They always had very good communication and went out of their way for us (I.e. adding the dance floor last minute). Very personable people yet still very professional.Metro Rental's reply:
Hi Tiffany!
Thank you for taking the time out of your day to write such a wonderful review! It is greatly appreciated! We are happy to hear you were happy with the services you were provided. We know how special the day is and we continually aim to provide a high level of customer service, helping in any way we can.
-
Quality of service
-
Kelly Sent on 12/22/20175 out of 5 rating5.0
-
Quality of service 5 out of 5 rating5.0
-
Average response time 5 out of 5 rating5.0
-
Professionalism 5 out of 5 rating5.0
-
Value 5 out of 5 rating5.0
-
Flexibility 5 out of 5 rating5.0
Thank you Metro for creating a magical and earthy feel to our boho festival wedding. It had a very whimsical and romantic feel with the streaming of lights in the middle of an open pecan field.
Thanks for all the hard work to achieve this beautiful day and night we will remember forever
♥Truly
Tha Sheltons
Local As It Gets
Metro Rental's reply:
Hi Kelly!
Thank you for the review! We could look at images of your special day again and again! Truly stunning! So glad it was everything you imagined and more! -
Quality of service
-
Dorothy Sent on 11/26/20175 out of 5 rating5.0
-
Quality of service 5 out of 5 rating5.0
-
Average response time 5 out of 5 rating5.0
-
Professionalism 5 out of 5 rating5.0
-
Value 5 out of 5 rating5.0
-
Flexibility 5 out of 5 rating5.0
Great to work with! We forgot to pack up some things and left them at our beach house. Instead of just charging us they made arrangements to pick them up with the home rental company. Very flexible and responsive!Metro Rental's reply:
Hi Dorothy!
Thank you for your review! Wishing you and your family a happy holiday season! -
Quality of service
-
Amit Sent on 11/26/20175 out of 5 rating5.0
-
Quality of service 5 out of 5 rating5.0
-
Average response time 5 out of 5 rating5.0
-
Professionalism 5 out of 5 rating5.0
-
Value 5 out of 5 rating5.0
-
Flexibility 5 out of 5 rating5.0
Always a pleasure to work with Metro.Metro Rental's reply:
Thank you kindly for your review! Have a happy holiday season! -
Quality of service
-
Danielle Sent on 11/16/20175 out of 5 rating5.0
-
Quality of service 5 out of 5 rating5.0
-
Average response time 5 out of 5 rating5.0
-
Professionalism 5 out of 5 rating5.0
-
Value 5 out of 5 rating5.0
-
Flexibility 5 out of 5 rating5.0
Great experience from the beginning to the end! All my questions were answered fully and I never felt out of the loop. The tent, dance floor and tables turned perfect for our wedding! They even helped up last minute with adding string lights which really made our night perfect!Metro Rental's reply:
Hi Danielle! Thank you for taking the time our to write a review on your experience with us! It was truly a pleasure to assist you and your fiancé with your rental needs! Wishing you both much happiness for years to come! -
Quality of service
-
Nancy Sent on 11/14/20175 out of 5 rating5.0
-
Quality of service 5 out of 5 rating5.0
-
Average response time 5 out of 5 rating5.0
-
Professionalism 5 out of 5 rating5.0
-
Value 5 out of 5 rating5.0
-
Flexibility 5 out of 5 rating5.0
This is the second wedding reception that we’ve Metro Rentals. They are all professional, enthusiastic and just lots of fun to work with!Metro Rental's reply:
Hi Nancy! Thank you for your review! It was truly an honor to be a vendor of Mollie and Billy's wedding and we are so thankful you to asked us to apart of another celebration! It definitely was fun to be apart of the planning stages! Please stop in when you get the chance! Would love to see the professional images and share in some of the laughs and joys of the night! We can not believe the day has passed! <3 -
Quality of service
-
Amanda Sent on 11/08/20175 out of 5 rating5.0
-
Quality of service 5 out of 5 rating5.0
-
Average response time 5 out of 5 rating5.0
-
Professionalism 5 out of 5 rating5.0
-
Value 5 out of 5 rating5.0
-
Flexibility 5 out of 5 rating5.0
I really enjoyed working with Metro Rental. I rented a 30x45 tent with strung lights. I communicated back and forth with Mandi for 6-8 months prior to my wedding. She was such a huge help, went above and beyond for me and was always quick to respond back to me. The Metro crew were willing to work with my schedule for how soon I would need tent put up. Not only was Mandi super helpful, the guys who came out to set up the tent and string the lights were so nice and even offered great advice on the layout of my tables and chairs. I highly recommend Metro for any of your rental needs! Thank you to the whole crew at Metro for all that they did!!Metro Rental's reply:
Hi Amanda!
It was a pleasure assisting you throughout the year! We are so glad you were thrilled with the experience you received throughout the stages of planning until the very end of set up. Happy to hear, but not surprised, that the delivery crew helped with table and chair options on site! We are all so passionate about the industry, experts in our field, and more than willing to help! We thank you for allowing us to be your vendor on your special day. Please send images whenever you get the chance! Wishing you all the best throughout this holiday season.
-
Quality of service
-
Laura Sent on 11/05/20175 out of 5 rating5.0
-
Quality of service 5 out of 5 rating5.0
-
Average response time 5 out of 5 rating5.0
-
Professionalism 5 out of 5 rating5.0
-
Value 5 out of 5 rating5.0
-
Flexibility 5 out of 5 rating5.0
We used Metro for our linens. They were so helpful working with us for picking out the right color match. Super friendly girls responded to all our needs.Metro Rental's reply:
Hi Laura! Thank you for taking the time out to write a review! So glad the linens worked out perfectly! We are lucky to have such a great partnership with quality suppliers and our very own in-house linen department. Picking out colors is also so much fun! Please send images when you get the chance and have a happy holiday season! -
Quality of service
-
Mariah Sent on 11/01/20175 out of 5 rating5.0
-
Quality of service 5 out of 5 rating5.0
-
Average response time 5 out of 5 rating5.0
-
Professionalism 5 out of 5 rating5.0
-
Value 5 out of 5 rating5.0
-
Flexibility 5 out of 5 rating5.0
Great experience with Metro Rental! Would definitely recommend to other couples looking for rental service in the OBX.Metro Rental's reply:
Hi Mariah! Thank you for taking the time out to write a review! We are ecstatic to hear you are thrilled with the service you received and would encourage others to rent with Metro for their upcoming celebration! Wishing you all the best and a joyous holiday season! -
Quality of service
-
Robin Sent on 10/30/20175 out of 5 rating5.0
-
Quality of service 5 out of 5 rating5.0
-
Average response time 5 out of 5 rating5.0
-
Professionalism 5 out of 5 rating5.0
-
Value 5 out of 5 rating5.0
-
Flexibility 5 out of 5 rating5.0
Mandi at Metro Rentals was a delight to work with. I had to make sveral changes and she was willing and ready to make everything work. Her response was always quick. This is my second time using Metro Rentals and I will continue using them. Thank you for your service!Metro Rental's reply:
Hi Robin! Thank you for your review on our rental office coordinator! We appreciate your business and we look forward to the next opportunity to work with you! -
Quality of service
-
Vanessa Sent on 10/23/20175 out of 5 rating5.0
-
Quality of service 5 out of 5 rating5.0
-
Average response time 5 out of 5 rating5.0
-
Professionalism 5 out of 5 rating5.0
-
Value 5 out of 5 rating5.0
-
Flexibility 5 out of 5 rating5.0
Was nervous to rent as an out-of-towner. Rented some things (tables, chairs, etc) for a small wedding and metro EXCEEDED expectations. Very friendly, professional, easy to work with and answered all of our "will this be ok" questions with an ease that made my overly anxious mind feel good. Will be using them again for future OBX events for sure!Metro Rental's reply:
Vanessa! First off, thank you for the photo! STUNNING! From the point of view in which the image was captured you can just see and feel the emotion! The happiness and love radiates and we at Metro Rental wish you both just the absolute best! We look forward to the opportunity to be a part of your next occasion! -
Quality of service
-
Michelle Sent on 10/23/20175 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
-
Average response time 5 out of 5 rating5.0
-
Professionalism 5 out of 5 rating5.0
-
Value 5 out of 5 rating5.0
-
Flexibility 5 out of 5 rating5.0
Fantastic! Delivery and pick up all on time! Couldn’t have asked for better service!Metro Rental's reply:
Michelle, Thank you for taking the time out to write a review! Please send a photo when you get the chance! -
Quality of service
-
Keaten Sent on 10/23/20175 out of 5 rating5.0
-
Quality of service 5 out of 5 rating5.0
-
Average response time 5 out of 5 rating5.0
-
Professionalism 5 out of 5 rating5.0
-
Value 5 out of 5 rating5.0
-
Flexibility 5 out of 5 rating5.0
I was so happy I chose Metro Rentals for my wedding. They were very patient, accommodating, and personable. They provided everything we needed and helped make my wedding day perfect!Metro Rental's reply:
Keaten, thank you for your review! It was a pleasure working with you! Cant wait for the next opportunity! Please stop in whenever you can, would love to see photos! -
Quality of service
-
Karen Sent on 10/23/20175 out of 5 rating5.0
-
Quality of service 5 out of 5 rating5.0
-
Average response time 5 out of 5 rating5.0
-
Professionalism 5 out of 5 rating5.0
-
Value 5 out of 5 rating5.0
-
Flexibility 5 out of 5 rating5.0
Rob Waddington and his staff at Metro rental made my daughter’s wedding experience amazing! The word “accommodating” doesn’t say enough about how personable and genuinely attentive they were to every little detail. And we know brides and M.O.B.’s have their “details”. Our outdoor tented event was 9-30-17 and on the backside of a string of hurricanes!! Rob was so reassuring and calm as he had to rework his schedules with the weather. Our wedding celebration was beautiful! Thank you Metro Rental!Metro Rental's reply:
Karen, thank you so much for your review! From all of us at Metro, you were a pleasure to work with and we are all so very glad we had the opportunity to do so! Please stop in to say hello! Would love to see the professional images once you receive them! -
Quality of service
-
Melinda Sent on 10/23/20175 out of 5 rating5.0
-
Quality of service 5 out of 5 rating5.0
-
Average response time 5 out of 5 rating5.0
-
Professionalism 5 out of 5 rating5.0
-
Value 5 out of 5 rating5.0
-
Flexibility 5 out of 5 rating5.0
Mandi was so helpful!! The set up and breakdown went flawless! Everything was beautiful!! I highly recommend Metro Rentals. They walked me through everything and helped us pull off the most AMAZING destination wedding!!! Thank you all so much!!!Metro Rental's reply:
Hi Melinda!
We are ecstatic after reading your review! Just so happy with the result, and thankful we were all able to assist! Please send us photos and make sure to stop in to say a friendly hello on your next visit to the Outer Banks!
-
Quality of service
-
Lizzy Sent on 10/22/20175 out of 5 rating5.0
-
Quality of service 5 out of 5 rating5.0
-
Average response time 5 out of 5 rating5.0
-
Professionalism 5 out of 5 rating5.0
-
Value 5 out of 5 rating5.0
-
Flexibility 5 out of 5 rating5.0
Metro Rental was so easy to work with and they had everything that we wanted. They delivered everything punctually if not early and picked it up without issue. I changed my order several times without issue and they even checked in a week or so before to make sure there were no changes. Given that we had an event house wedding we needed plates and such which all came nicely packaged and easy to move to their location in the house. They do drop off outside the house, which wasn't an issue for us, but I imagine it could be if the house didn't have an elevator.Metro Rental's reply:
Hi Lizzy!
Thank you for taking the time out of your day to write a review! It is greatly appreciated! So glad you were pleased with the rental drop off and pick up!
By renting with Metro Rental you can make changes to the order up to 3-days prior to our delivery! We understand that some houses may or may not have elevators, and transportation may be difficult. If in that situation let us know and we can provide you with a set up and/or break down service customized to your needs. Metro Rental is here to help you!
-
Quality of service
-
Tawny Sent on 10/18/20175 out of 5 rating5.0
-
Quality of service 5 out of 5 rating5.0
-
Average response time 5 out of 5 rating5.0
-
Professionalism 5 out of 5 rating5.0
-
Value 5 out of 5 rating5.0
-
Flexibility 5 out of 5 rating5.0
They were so nice, a quick response, and would email me right back. I great company to use.Metro Rental's reply:
Hi Tawny!
Thank you so much for your kind words! We've loved helping you every step of the way and are pleased to hear you were satisfied with the services you received by our staff while planning your event! We wish you all the best!
-
Quality of service
-
Lisa Sent on 10/13/20175 out of 5 rating5.0
-
Quality of service 5 out of 5 rating5.0
-
Average response time 5 out of 5 rating5.0
-
Professionalism 5 out of 5 rating5.0
-
Value 5 out of 5 rating5.0
-
Flexibility 5 out of 5 rating5.0
With Hurricane Jose threatening to ruin our small wedding, it was so nice and EASY to change the date of our event. Everyone was so understanding and flexible, it was so comforting and we really appreciated it.Metro Rental's reply:
No way were we not going to make the effort to assist you in your time of need, on your very important day! We were happy to accommodate! Thank you for your review! -
Quality of service
-
Dorie Sent on 10/13/20175 out of 5 rating5.0
-
Quality of service 5 out of 5 rating5.0
-
Average response time 5 out of 5 rating5.0
-
Professionalism 5 out of 5 rating5.0
-
Value 5 out of 5 rating5.0
-
Flexibility 5 out of 5 rating5.0
Using Metro Rental was very easy and they were very helpful.Metro Rental's reply:
We thank you for your review! -
Quality of service
-
Braiden Sent on 10/13/20175 out of 5 rating5.0
-
Quality of service 5 out of 5 rating5.0
-
Average response time 5 out of 5 rating5.0
-
Professionalism 5 out of 5 rating5.0
-
Value 5 out of 5 rating5.0
-
Flexibility 5 out of 5 rating5.0
Absolutely amazing! We got the majority of our rentals from Atlantic but they would not let us just rent cushions from them without renting the chairs with them, that's when we found metro. They had no problem letting us do this. We were even able to get last minute linens from them the day before the wedding with no problem. They also we're so kind and flexible with us dropping everything back off a day late during non businesses hours because we were having trouble transporting them back the day they were due through the 4 wheel
drive area. We wish we could go back and do all our rentals with them.Metro Rental's reply:
Hi Braiden!
We thank you for your review! We are very fortunate to house our very own linen department with quality linens and specialty fabrics. So happy we could provide you with the items necessary to complete your vision! Wishing you and your family all the best!
-
Quality of service
-
Lillie Sent on 09/16/20175 out of 5 rating5.0
-
Quality of service 5 out of 5 rating5.0
-
Average response time 5 out of 5 rating5.0
-
Professionalism 5 out of 5 rating5.0
-
Value 5 out of 5 rating5.0
-
Flexibility 5 out of 5 rating5.0
It was excellent. Everything looked fabulous. Loved the tent linerMetro Rental's reply:
Thank you for taking the time out to write a review! So glad you loved the tent liner! Please feel free to send us photos! would love to see snippets of your beautiful day! -
Quality of service
-
Lynn Sent on 08/30/20175 out of 5 rating5.0
-
Quality of service 5 out of 5 rating5.0
-
Average response time 5 out of 5 rating5.0
-
Professionalism 5 out of 5 rating5.0
-
Value 5 out of 5 rating5.0
-
Flexibility 5 out of 5 rating5.0
Metro Rental is my go to rental company! They are efficient, friendly & cost effective! I always have a great experience when dealing with this company1Metro Rental's reply:
Lynn, thank you for your review and your continued business! We look forward to future events! -
Quality of service
-
User3179943 Sent on 08/21/20175 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
-
Average response time 5 out of 5 rating5.0
-
Professionalism 5 out of 5 rating5.0
-
Value 5 out of 5 rating5.0
-
Flexibility 5 out of 5 rating5.0
Outstanding service in every way! Definitely recommend Metro Rentals!
Metro Rental's reply:
Thank you for your review! -
Quality of service
-
William Sent on 08/16/20175 out of 5 rating5.0
-
Quality of service 5 out of 5 rating5.0
-
Average response time 5 out of 5 rating5.0
-
Professionalism 5 out of 5 rating5.0
-
Value 5 out of 5 rating5.0
-
Flexibility 5 out of 5 rating5.0
Mandi from Metro Rental was very responsive to all our questions and graciously helped us choose the right type of napkin and coordinating colors for our theme. The pick up and drop off process was easy and stress free!
Thank you Mandi and Metro Rental!Metro Rental's reply:
William, thank you for your kind review! So glad we were able to assist you with all your rental needs! -
Quality of service
-
Marissa Sent on 07/24/20175 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
-
Average response time 5 out of 5 rating5.0
-
Professionalism 5 out of 5 rating5.0
-
Value 5 out of 5 rating5.0
-
Flexibility 5 out of 5 rating5.0
Everything was and pictured on their website. Mandi was amazing to work with she answered all emails quick and efficiently.Metro Rental's reply:
Marissa, thank you so much for your review on our services and office rental coordinator! It is greatly appreciated! Our website is currently being remodeled and inventory added daily- x back chairs, farm tables, driftwood arbor, and a lounge set -We have it! -
Quality of service
-
Laura Sent on 07/21/20175 out of 5 rating5.0
-
Quality of service 5 out of 5 rating5.0
-
Average response time 5 out of 5 rating5.0
-
Professionalism 5 out of 5 rating5.0
-
Value 5 out of 5 rating5.0
-
Flexibility 5 out of 5 rating5.0
Mandi was wonderful to work with! I am so glad we chose Metro Rentals. The delivery was on time and exactly what we ordered. Thank you!!Metro Rental's reply:
Laura, thank you for taking the time out to write a review! We are so glad to hear you were pleased with not only the beginning stages from quote to contract, but through the delivery as well as product! We truly THANK YOU for allowing us to be a vendor on your special day! We wish you all the best. -
Quality of service
-
Rhonda Sent on 07/14/20175 out of 5 rating5.0
-
Quality of service 5 out of 5 rating5.0
-
Average response time 5 out of 5 rating5.0
-
Professionalism 5 out of 5 rating5.0
-
Value 5 out of 5 rating5.0
-
Flexibility 5 out of 5 rating5.0
I didn't have to worry about a thing. They were so professional and dealt with everything so I didn't have to! :)Metro Rental's reply:
Thank you for your review! It was a pleasure to assist you with your rental needs! -
Quality of service
-
Megan Sent on 07/12/20175 out of 5 rating5.0
-
Quality of service 5 out of 5 rating5.0
-
Average response time 5 out of 5 rating5.0
-
Professionalism 5 out of 5 rating5.0
-
Value 5 out of 5 rating5.0
-
Flexibility 5 out of 5 rating5.0
My husband and I got married two weekends ago at Jennette's Pier and used Metro Rental for our linens, glasses and dance floor for the wedding. This company is absolutely AMAZING! I was very pleased with their excellent customer service and super quick responses to emails. Mandi, in particular, was great to work with and helped make wedding planning for us stress-free. Every item that we rented was exactly as pictured and flawless. I would highly recommend Metro Rental for your next event! :)Metro Rental's reply:
Thank you so much for your review on our rental items, services, and our rental office coordinator! Please feel free to send us photos! So glad we were a chosen vendor on your special day! Wishing you both much happiness! -
Quality of service
-
Samantha Sent on 06/29/20175 out of 5 rating5.0
-
Quality of service 5 out of 5 rating5.0
-
Average response time 5 out of 5 rating5.0
-
Professionalism 5 out of 5 rating5.0
-
Value 5 out of 5 rating5.0
-
Flexibility 5 out of 5 rating5.0
Pick up and drop off was very easy. Everyone was friendly and helpful! Very affordable. I definitely recommend to anyone hosting an event!Metro Rental's reply:
Thank you for taking the time out of your day to review us online! It is greatly appreciated!
-
Quality of service
-
Amanda Sent on 06/27/20175 out of 5 rating5.0
-
Quality of service 5 out of 5 rating5.0
-
Average response time 5 out of 5 rating5.0
-
Professionalism 5 out of 5 rating5.0
-
Value 5 out of 5 rating5.0
-
Flexibility 5 out of 5 rating5.0
I worked with Metro rental for my reception needs and they were so pleasant! I was in contact with Mandi, and she was always so nice to me!! On the weeks/days leading up to the wedding, I was in a complete panic and calling/emailing her about every little detail. She was always so happy to help and explain everything to me. I am so glad I found metro rental, they made dealing with my wedding so much easier!!!Metro Rental's reply:
Hi Amanda!
Thank you so much for your review! From the very first wedding wire inquiry to the phone calls the day of, it was always a pleasure assisting you! So grateful that we had the opportunity to work with you throughout the planning stages. Please send photos and don't forgot to stop in on your next visit to the Outer Banks! -
Quality of service
-
Jenni Sent on 06/23/20175 out of 5 rating5.0
-
Quality of service 5 out of 5 rating5.0
-
Average response time 5 out of 5 rating5.0
-
Professionalism 5 out of 5 rating5.0
-
Value 5 out of 5 rating5.0
-
Flexibility 5 out of 5 rating5.0
Very easy to work with! They were very accommodating and responsiveMetro Rental's reply:
Thank you for your review! -
Quality of service
-
Patty Sent on 06/23/20175 out of 5 rating5.0
-
Quality of service 5 out of 5 rating5.0
-
Average response time 5 out of 5 rating5.0
-
Professionalism 5 out of 5 rating5.0
-
Value 5 out of 5 rating5.0
-
Flexibility 5 out of 5 rating5.0
Metro Rentals made everything easy. They kept in touch and gave me multiple confirmations via email. They picked up and dropped off when they said they would. I would certainly rent party supplies and equipment from them again.Metro Rental's reply:
Thank you for your review! We look forward to assisting you with your next celebration!
-
Quality of service
-
Chelsea Sent on 06/22/20175 out of 5 rating5.0
-
Quality of service 5 out of 5 rating5.0
-
Average response time 5 out of 5 rating5.0
-
Professionalism 5 out of 5 rating5.0
-
Value 5 out of 5 rating5.0
-
Flexibility 5 out of 5 rating5.0
Any supplies that you are looking for for a beach wedding, this is the place to call! Mandi was absolutely wonderful!Metro Rental's reply:
Thank you for taking the time out of your day to write a review! Your comments are greatly appreciated and it was a pleasure assisting you with your rental needs! -
Quality of service
Are you interested?
Are you interested?