Marriott Chicago Southwest at Burr Ridge Reviews

We loved absolutely everything about having our wedding at the Marriott. The second we walked into our initial venue tour, we felt so welcomed and cared for, which had us leaving knowing this was going to be our venue. We worked with Ella, Victoria, and Faby in all different capacities and they were all so wonderful and always going above and beyond for us. Everyone was so kind and professional. Our questions were always answered so quickly, and they were always so accomodating with requests big and small, especially the last minute ones. All of the day of staff were incredible too, and the food was to die for. I can't say enough good things about our experience, and I hope to return as a wedding guest one day. Thank you for everything!

I don't think there is enough room on this sheet for me to express the amazing wedding that I had at the Marriott Southwest at Burr Ridge. From the very first meeting at the hotel to days AFTER my wedding, everything was spot on. From Jill to Victoria and all servers at the wedding, I can't express enough how thankful I am that you made my day PERFECT. Everything was just so easy on me. The emails flowed without me waiting on answers and the line of communication was really important to me and they killed it. From the landscape to the lighting an even the temperature of the rooms, they made sure everything was what I wanted. The menu tasting was super special and so much fun. Chef even came in and made a totally different soup for us, talk about service. Victoria, the hotel wedding planner was AMAZING. She worked with my wedding planner and all my vendors on the wedding setup which was breathtaking. She stayed all night long and checked in personally with me throughout the entire night. I requested something, she made it happen. Jill, let me tell you, she is amazing too. She treated my mom and I with just grace a respect the entire time. She even reached out days after the wedding check in on me. She was professional and such a joy to work with. My wedding was the most magical night of my life, and I truly am so thankful I held it at the Marriott in Bur Ridge. Beautiful ballroom, beautiful rooms, beautiful outside for photos, just beautiful everything!! There isn't one thing I would ever change!! A million Thank Yous to everyone that played a part.

My son got married here in October, and the dinner rehearsal took place at the same venue the night before. Everything about the venue was flawless, and the staff went above and beyond. I can't emphasize enough how much I recommend them! They didn't just take care of the bride and groom, but also ensured the entire bridal party, parents and guests had a fantastic experience
I want to give a special shout out to Jill and Katrina. Their attention to detail was exceptional, and their suggestions reflected their extensive experience in wedding planning. Their guidance made it evident they knew the ins and outs of wedding planning. We hosted the dinner rehearsal and they took away all the stress from that planning process. Since stress-free isn't typically something you associate with wedding planning, that was much appreciated.

We got married here 10.14.23. We have been nothing but blessed to have our wedding here. When searching for venues, we never felt the “right one”, until we walked in. The entire staff was attentive, professional, and beyond helpful. They made our day our dream come true. The venue space is absolutely breath taking from the main ballroom, cocktail space, patio & hotel suites. We could not be happier!

We looked at a few places for our wedding, and when we walked into the Marriott we both knew right away that this was THE place. We wanted to have the ceremony on site, which was perfect there. Being able to get ready, take pictures, have the ceremony there, then reception, to at the end of the night just walking up stairs, was just one of the perks of having your wedding there. Everyone at the Marriott was always so helpful and got back to us right away. Jill and the entire Marriott staff turned our dream wedding into the best day of our lives, and I wish I could relive it everyday. We got so many compliments on the food, and the details of the venue. I HIGHLY highly recommend having your big day here!

Our wedding at the Burr Ridge Marriott was pretty much perfect; so we wanted to write this review to help other couples experience what we did and as a way of saying thank you to the Marriott staff, who were amazing.

Things we loved about the Burr Ridge Marriott:
• One convenient – and beautiful - location. Easy to get to right off of I-55, we were able to have a beautiful outdoor ceremony under a willow tree on the property (more on that later), an indoor/outdoor cocktail hour on their awesome stone patio and the reception in the ballroom, and since it’s a hotel we didn’t need to arrange any transportation.
• The food was excellent. We went with the grilled striploin, pecan crusted chicken, and an eggplant dish for our vegetarian option, but everything we tried during our tasting was incredible and would’ve been a good choice. One of the reasons we wanted a location in the suburbs rather than the city was that we didn’t want to have to worry about catering, and their kitchen did an amazing job.
• Higher-end, but still affordable. We thought the Burr Ridge Marriott had the best outdoor area of anywhere we saw, at a price we could afford, and we also thought that the food and alcohol packages they offered were the best value for the money, like the 5 hour open bar.
• Amazing, dedicated staff. Honestly, the best part of the Burr Ridge Marriott location was the way they took care of us from the moment we came to visit, especially Ella. They started going above and beyond for us at the very beginning. When we first saw the location, we thought it checked almost all our boxes, but were worried that the outdoor location on the patio might be a little narrow for our guests during the ceremony. Ella suggested that we have the ceremony elsewhere on the grounds, and found us a beautiful location under the willow tree to hold our ceremony – a location they’d considered, but never offered before. This is typical of the way we were treated throughout the planning and the wedding itself. The staff did so many wonderful things to make our day perfect, too many to list in a short review, so I’ll just say that you could tell they truly cared about how our day went and that made all the difference. We couldn’t be happier with how things turned out, and we didn’t even have a wedding planner.

Things you might want to be aware of:
• If you’re having an outdoor ceremony, you might want to order extra chairs.
• The area under the willow tree does have a lot of goose poop. The Marriott cleaned it up before our ceremony so it wasn’t a problem for us.
• We had the bridal party exit from the stairwell for the ceremony, which is the only way to get there through the building. The walk outside is short, but some guests found it confusing.

I can’t recommend the Burr Ridge Marriott highly enough, and hope this review helps another couple have the wonderful experience we did. If possible I’ll update with pictures once we get them back from our photographer.

The people working at this hotel went out of their way to make for a wonderful experience. We had rehearsal dinner, reception and breakfast the next day. Everyone said it was one of the best weddings they have attended. Ella Sparks, helped us plan everything. The patio was able to accommodate large cocktail party and breakfast. The hotel is close to the highways,shops and restaurants are in walking distance.

The Burr Ridge Marriott was wonderful to work with for our wedding room block and post wedding brunch. Faby and her team made the experience easy during what is a high stress time. The team was professional, accommodating to all of our requests, and everything was handled with class. Something we loved about the venue was their willingness to have the bar stay open late the evening of our wedding for a post party. Thank you for helping make our wedding weekend the best!

So grateful for Ella, Jill and the entire team at Marriott Burr Ridge for their extraordinary service and hospitality for our wedding 1/21/23. The food was incredible, like a work of art on the plates, so classy, and our families are still talking about the flame grilled steaks too! The hotel grounds are beautiful, the inside will knock your socks off, recently renovated, very classy modern feel, great hotel bar and restaurant area, made it so easy to visit with family staying at the hotel. The rooms are so nice, new, super clean, modern decor, and the beds feel like you’re sleeping on a cloud! The Marriott Burr Ridge was so easy to work with, total professionals, and wonderful people. They took great care of our vendors and worked as a team to make all the magic come to life, simply incredible. If we had to do it all over again, we’d choose the Marriott Burr Ridge again and again, hands down. Simply the best!! The best service, the best food, and the best hospitality from all staff in every dept. We love you Marriott Burr Ridge!! Thank you from the bottom of our hearts ❤️

We had our wedding at the Burr Ridge Marriott, in November, and I cannot say enough great things about the venue as well as the staff. Ella & Jill made the entire experience so easy for us and were so accomodating from start to finish. They really made us feel heard and were so detail oriented. I knew we were in great hands and I didn't stress about a single thing! The food was OUTSTANDING. All of our guests still have been talking about it. The hotel itself was very well kept and updated which was nice! It made for some really great photo opportunities. Not to mention how beautiful the grounds are too. If you're looking to have a hotel wedding, I cannot recommend the Burr Ridge Marriott enough! They made all of our wedding dreams come true!

This review is so long overdue! We had our wedding at the Marriott Burr Ridge last November, and I couldn't have asked for a more perfect day. The wedding coordinator, Ella Sparks and the entire staff went above and beyond to make our special day truly unforgettable. From the meticulous planning to the seamless execution, every detail was flawlessly taken care of. Ella’s expertise and dedication ensured that everything ran smoothly, allowing us to relax and fully enjoy the moment. The entire staff was warm, friendly, and attentive, making our guests feel welcomed and cherished. The venue is beautiful, the food was so delicious, and the service was impeccable. Our heartfelt thanks to the entire team for turning our dream wedding into a reality. We highly recommend this hotel and its exceptional staff to anyone looking to create lasting memories on their big day!

Nothing short of perfect! The accommodations, the staff, and the food were all better than we could have imagined. The presidential suite was beautiful and spacious for the bridal party to get ready. The scenery on the back patio was ideal for our first look pictures, which came out amazing! The staff was attentive and knowledgeable. If looking for a location for your wedding accommodations, choose The Marriott Southwest Burr Ridge to make your experience memorable.

My wife and I booked Chicago Marriott Southwest at Burr Ridge as our wedding reception venue this past September. From the beginning, the staff at the Marriott was very accommodating and provided great service. We worked specifically with catering sales manager, Ella Sparks. Ella was honestly a God sent. Both my wife and I live in Texas and have been since the beginning of our wedding planning process. Ella was so accommodating with schedules and communication when we weren't always able to be physically present for meetings and walkthroughs. She was quick to answer our questions and communicated exceptionally with our day of coordinator as well. Our wedding reception came out even better than we could have imagined. We can't thank Ella and the Marriott team enough for the amazing dinner set up, accommodation, and service.

We had the opportunity to work with Ella, Jill, Chef Daniel, and their team at the Marriott! They really made our experience easy, enjoyable, and fun! Their team was very professional and prompt with their responses, and went out of their way to ensure we felt comfortable and excited for our big day! The food was incredible and our guests were very happy with their meals! They went above and beyond in making us feel special and taken care of not only on our wedding day, but leading up to this as well. We are so glad we had the chance and meet with work with this team at the Marriott!! :)

I'm a planner in Chicago and one of our client's booked the Marriott Southwest Burr Ridge for their wedding venue. This was a new venue to me but the whole process was seamless with the help of Ella, Jill, and their team. They made it so easy and stress free!! From catering and decor to the room block for guests, they provided all the resources we needed to make this event successful. Every single question and request was handled in a timely manner and with positive attitudes. They were such a joy to work with and I would highly recommend hosting your event with them!

Planning a wedding during COVID is extremely stressful. However, the Chicago Marriott Southwesst at Burr Ridge made it easy. After 16 months of planning, we were ready to have our dream wedding on January 8th with 300+ guests. However, COVID had other plans. Due to the significant uprise in COVID cases and guests who reached out cancelling due to COVID, we had made the decision about 2-3 weeks prior to the date to post-pone our wedding. I was devastated. However, the Marriott and all their wonderful staff did not let me down. They immediately helped with changing our date and postponing our large wedding to a few months later. Any questions/concerns/thoughts we had were always answered promptly and they were so accommodating and helpful from the very beginning. With that being said, here we are on May 23rd, the weekend after my fairy tale wedding. The venue is absolutely stunning, the food could not have been better, the staff is beyond kind, friendly, and helpful, and I honestly have not a single bad thing to say about this venue. Trust me when I say, you will want to be hosting your wedding or event at this location!

I recently got married at the Chicago Marriott Southwest at Burr Ridge and it was the best decision I made for my wedding. Ella, Jill, chef Daniel, and the entire staff were fantastic. As someone who is in the wedding industry, I have seen many great venues and others not so great, and the Marriott tops the list. From the beginning of the planning process, everyone I worked with was extremely quick to respond, was proactive with the information they needed, and are just the nicest people. Both Ella and Jill knew how much I wanted to get married outside and unfortunately when the day came the weather didn't cooperate. They created a backup option that was better than the original and everything went flawlessly. My maid of honor saw my detailed timeline, and she said everything was going according to plan to the minute. As a very type-A person, it was hard for me to let go of some of the planning processes, but I am sure glad I did because Ella and the team did better than I could have imagined. Ella is the sweetest and is fantastic at her job. The food was great and portions were huge. Chef Daniel checked in with my husband and I multiple times throughout the night to ensure everything met our expectations. It was the best customer service from a venue I have ever seen. I will be recommending the Marriott to everyone I know moving forward.

We had to scramble to downsize our wedding due to the pandemic, and needed to find a new venue. Jill and her team at the Marriott went completely above and beyond at every single step. From answering my million emails during the 3 week planning process, to upgrading our table linens and hotel room, to making sure that we had a wedding cake! We were completely blown away by the thousand extra things they did to make sure that our wedding day was perfect and memorable. The food was fantastic- everyone agreed that it was the best wedding food they’d ever had. We cannot thank everyone enough for making our wedding day the best day of our lives.

Marriott Burr Ridge was the perfect backdrop for our daughters wedding! The spacious lobby and ballroom allowed for beautiful decor and service for our 500 guest Indian reception. Kelly went above and beyond to ensure all aspects of the evening went seamless and the service staff was super professional and helpful-don’t hesitate to book this gem of a spot!

My experience at the Mariott could not have been better. The wedding coordinator, Kelly, helped me with any and all of my wedding needs. She was with me throughout the whole process and always put my mind at ease. One thing that stood out to me was the organization and hard work put forth. Kelly and her team at the Mariott made me feel like I was their number one priority. My wedding was absolutely gorgeous and I couldn’t imagine it being at any other location.

Amazing to work with!! Kelly was so helpful and made everything about the planning and the day of stress free!! Debra helped with the guest rooms and was very flexible and understanding, especially since we had many out of town guests. Kelly, Jackie and Todd helped in making my wedding day wonderful and I was able to enjoy every moment of it. I can't thank them enough!!

wonderful kelly organized everything
everything was perfect
I didn't have to worry about anything
their whole team is great.
high recommendation!

I had my wedding reception at the Burr Ridge Marriott on May 11, 2019. Kelly Schmitz was our wedding coordinator and she did an amazing job. She was so kind and such a pleasure to work with. The tasting was beautiful and the food delicious, better than I’d hoped for. They coordinated with our cake provider perfectly. Kelly helped so much on the day of, and gave some extra surprises that made the day that much more special. We love the staff at the Burr Ridge Marriott, including Kelly and the whole wedding team! -Shea & David LaBarbera

I wish I could give them more than 5 stars! Despite the hectic planning before my MBA program and admist several covid scares, the team made our wedding amazing!! The venue is breathtaking. The service is spectacular. My guests said it was the best wedding food they have ever had. The bartender made amazing drinks and people rarely had to wait. Ella is so kind, organized, and answered all emails in a timely manner. She honestly became my fairy godmother through the whole process and became a part of our family. I am beyond happy with my experience. If you are looking for a wedding venue in the Chicagoland area, this is it. No need to look further. You won’t regret it!!!!