-
Quality of service
5 out of 5 rating
-
Average response time
3 out of 5 rating
-
Professionalism
1 out of 5 rating
-
Value
4 out of 5 rating
-
Flexibility
2 out of 5 rating
The band was amazing and all guests were up and dancing from the start! However, the professionalism of my main contact was deplorable in the week leading up to the wedding, during the wedding, and the day after.
I'm appalled at the inability to correctly pronounce a simple name (how embarrassing to be introduced for the first time, but incorrectly), the lack of ability to provide an invoice. Songs for me to dance with my father and for the groom to dance with his mother were never played-- we'll live with this, but it's sad for both of our families.
Again, the band was great, but the lack of professionalism is not something I'd like others to experience leading up to and during their wedding.