Lizelle's Bridal Boutique Reviews
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4.2 out of 5 rating
4.2 Good
4.2 out of 5 rating
55 Reviews
83% recommend it
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Quality of service 4.2 out of 5 rating
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Average response time 4.1 out of 5 rating
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Professionalism 4 out of 5 rating
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Value 4.4 out of 5 rating
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Flexibility 4.1 out of 5 rating
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Lisa Sent on 03/13/20195 out of 5 rating
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I found my dream dress!
I found my dream dress at Lizelle’s in Havertown, and the whole experience was wondeful! I also got it altered there and it looked and fit perfectly! I highly recommend Lizelle’s!I found my dream dress at Lizelle’s in Havertown, and the whole experience was wondeful! I also got it altered there and it looked and fit perfectly! I highly recommend Lizelle’s! -
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Liz Sent on 09/16/20185 out of 5 rating
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WOW! The ladies at Lizelle's were amazing through my whole wedding journey. From the moment my mom and I went in to look for a dress we were greeted with such kindness. They were our first appointment and they even encouraged us to think about it and go to the next appointment and come back ( you do not typically see that). They were not pushy AT ALL. After I picked my dream dress the alterations were a breeze. Lori is so sweet and fun. These ladies are amazing!! They made me feel like a princess on my wedding day!WOW! The ladies at Lizelle's were amazing through my whole wedding journey. From the moment my mom and I went in to look for a dress we were greeted with such kindness. They were our first appointment and they even encouraged us to think about it and go to the next appointment and come back ( you do not typically see that). They were not pushy AT ALL. After I picked my dream dress the alterations were a breeze. Lori is so sweet and fun. These ladies are amazing!! They made me feel like a princess on my wedding day! -
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Katie Sent on 01/06/20185 out of 5 rating
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I’m pretty late in writing this review, but I absolutely loved Lizelle’s. I visited several bridal shops, and only 3 had good customer service and helped me figure out what I wanted. The staff at Lizelle’s helped me find the best dress for me, got the dress in the promised length of time, and were fantastic with the alterations. I never thought I would care about a dress so much that I’d want to keep it, but I absolutely loved my dress. I highly recommend Lizelle’s. They don’t have a huge selection, but the selection that they do have is all beautiful.I’m pretty late in writing this review, but I absolutely loved Lizelle’s. I visited several bridal shops, and only 3 had good customer service and helped me figure out what I wanted. The staff at Lizelle’s helped me find the best dress for me, got the dress in the promised length of time, and were fantastic with the alterations. I never thought I would care about a dress so much that I’d want to keep it, but I absolutely loved my dress. I highly recommend Lizelle’s. They don’t have a huge selection, but the selection that they do have is all beautiful.-
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Kristin Sent on 08/21/20175 out of 5 rating
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I had a wonderful experience at Lizelle's. I purchased my gown, veil and bridesmaid dresses here. They have a good selection of bridesmaid dresses and everyone complimented the style and color of the dresses that my MOH chose. For a small boutique, they have a nice variety of bridal gowns. I absolutely loved my dress and I really enjoyed working with Renee. My veil was amazing-two tier cathedral veil with customized beading on the blusher. They were able to coordinate everything for me and I was very pleased with the final product. Lori was fun to work with and always made me laugh. Lizelle's is worth a look for sure!I had a wonderful experience at Lizelle's. I purchased my gown, veil and bridesmaid dresses here. They have a good selection of bridesmaid dresses and everyone complimented the style and color of the dresses that my MOH chose. For a small boutique, they have a nice variety of bridal gowns. I absolutely loved my dress and I really enjoyed working with Renee. My veil was amazing-two tier cathedral veil with customized beading on the blusher. They were able to coordinate everything for me and I was very pleased with the final product. Lori was fun to work with and always made me laugh. Lizelle's is worth a look for sure! -
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Joann Sent on 12/07/20175 out of 5 rating
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Nice boutique that I found and purchased my bridal dress and for my 2 bridesmaids. Very happy with the selection (it was my first and only stop for dress shopping). Staff was friendly, knowledgeable, and helpful. Appt only is a nice feature so you have privacy and dedicated attention of the staff. The seamstresses that performed the alterations did a great job and were thoughtful in accommodating our needs. A positive experience and I recommend them!Nice boutique that I found and purchased my bridal dress and for my 2 bridesmaids. Very happy with the selection (it was my first and only stop for dress shopping). Staff was friendly, knowledgeable, and helpful. Appt only is a nice feature so you have privacy and dedicated attention of the staff. The seamstresses that performed the alterations did a great job and were thoughtful in accommodating our needs. A positive experience and I recommend them! -
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Lauren Sent on 05/15/20175 out of 5 rating
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The ladies at Lizelle's were courteous and professional each time I visited the shop. Scheduling an appointment was easy, and if something became available sooner they gave you a call to give you the time slot. I was able to try on a variety of dresses and it just so happens the first one I tried on was the one I chose. They offered a discount if purchased soon after your appointment which I took advantage of. I loved my seamstress, she had me in and out without skipping any details of what I needed to know. Overall a great experience!The ladies at Lizelle's were courteous and professional each time I visited the shop. Scheduling an appointment was easy, and if something became available sooner they gave you a call to give you the time slot. I was able to try on a variety of dresses and it just so happens the first one I tried on was the one I chose. They offered a discount if purchased soon after your appointment which I took advantage of. I loved my seamstress, she had me in and out without skipping any details of what I needed to know. Overall a great experience! -
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User2598625 Sent on 05/05/20165 out of 5 rating
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I couldn't wait to write this review. At my last fitting, I commented to my MOH that working with Lizelle's might have been the most stress free part of wedding planning!
I LOVED my La Sposa gown and I felt they respected my budget and had plenty of gowns within the style/budget I was looking for. The shopping was a lovely experience and they were able to accommodate my family and friends that came with me to shop.
Better yet than the shopping was my fitting experience. My consultant, Desiree and seamstress, Lori were present at all fittings and went above and beyond to ensure my gown and veil were absolutely perfect for my wedding day. They were flexible, easy to work with and always made me feel like my gown was their favorite gown.
I loved Lizelle's and I recommend to future brides in the PA area!I couldn't wait to write this review. At my last fitting, I commented to my MOH that working with Lizelle's might have been the most stress free part of wedding planning!
I LOVED my La Sposa gown and I felt they respected my budget and had plenty of gowns within the style/budget I was looking for. The shopping was a lovely experience and they were able to accommodate my family and friends that came with me to shop.
Better yet than the shopping was my fitting experience. My consultant, Desiree and seamstress, Lori were present at all fittings and went above and beyond to ensure my gown and veil were absolutely perfect for my wedding day. They were flexible, easy to work with and always made me feel like my gown was their favorite gown.
I loved Lizelle's and I recommend to future brides in the PA area! -
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Michelle Sent on 01/27/20165 out of 5 rating
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I very much enjoyed working with Lizelle's. Their staff is very friendly and helpful and their seamstress, Lori, is amazing.I very much enjoyed working with Lizelle's. Their staff is very friendly and helpful and their seamstress, Lori, is amazing. -
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Geneva Sent on 09/09/20155 out of 5 rating
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I got my wedding dress alteration done, and we received excellent service at a great value. My dress needed quite a bit of work, and everything was done masterfully.I got my wedding dress alteration done, and we received excellent service at a great value. My dress needed quite a bit of work, and everything was done masterfully. -
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Abby Sent on 05/27/20155 out of 5 rating
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Quality of service 5.0 out of 5 rating
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My bridal party and I had a wonderful experience at Lizelle's. I scheduled time to try on wedding dresses and have my 5 bridesmaids try on dresses on the same day since we were all traveling from all over the east coast. Lizelle's was the second bridal shop I had been to and went their for a specific designer. I scheduled during a trunk show and we selected my dress and bridesmaids dresses in one visit. Colleen was a pleasure to work with and was VERY accommodating. She was able to schedule me for fittings on weekends that I would be in the area. Lori did a great job altering my dress and also altered her schedule in order to get me in for fittings. Lori also MADE me the most beautiful veil.
Some of my bridesmaids were not able to travel back for a fitting until the day before the wedding. Lori crammed them in for a last minute fitting to ensure that all of the dresses fit well for the wedding. My only complaint was that I scheduled my inspection of my dress and when I showed up, they did not have it on the schedule. However, the inspection was scheduled with another associate and Colleen went above and beyond to make it work and fit me in for inspection.My bridal party and I had a wonderful experience at Lizelle's. I scheduled time to try on wedding dresses and have my 5 bridesmaids try on dresses on the same day since we were all traveling from all over the east coast. Lizelle's was the second bridal shop I had been to and went their for a specific designer. I scheduled during a trunk show and we selected my dress and bridesmaids dresses in one visit. Colleen was a pleasure to work with and was VERY accommodating. She was able to schedule me for fittings on weekends that I would be in the area. Lori did a great job altering my dress and also altered her schedule in order to get me in for fittings. Lori also MADE me the most beautiful veil.
Some of my bridesmaids were not able to travel back for a fitting until the day before the wedding. Lori crammed them in for a last minute fitting to ensure that all of the dresses fit well for the wedding. My only complaint was that I scheduled my inspection of my dress and when I showed up, they did not have it on the schedule. However, the inspection was scheduled with another associate and Colleen went above and beyond to make it work and fit me in for inspection. -
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Megan Sent on 01/05/20155 out of 5 rating
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I can't say enough awesome things about working with Lizelle's! We got all the dresses for the wedding from there (bridal, mother of bride, and bridesmaids). They were awesome from the minute we walked in the door, showing me different styles to help figure out what I really wanted, I ended up getting a strapless dress and I worked with the fabulous seamstress to add sleeves. They were great working with all of the bridesmaids and my mom as well. The tailoring of the dress was perfect and I can't recommend them highly enough!!I can't say enough awesome things about working with Lizelle's! We got all the dresses for the wedding from there (bridal, mother of bride, and bridesmaids). They were awesome from the minute we walked in the door, showing me different styles to help figure out what I really wanted, I ended up getting a strapless dress and I worked with the fabulous seamstress to add sleeves. They were great working with all of the bridesmaids and my mom as well. The tailoring of the dress was perfect and I can't recommend them highly enough!! -
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Lianna Sent on 05/30/20145 out of 5 rating
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Quality of service 5.0 out of 5 rating
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I have been having such a great experience with Lizelle's for my wedding!!! I bought my wedding dress there at the end of last year and I got 20% off since I bought it the first time I was there. There is only 1 bride that can try on dresses at a time and has the upstairs area all to themselves. I love the intimacy of that and it made me so much more comfortable and calm during the process!!
The ladies that work there are very friendly and accommodating. I decided to also get my bridesmaid dresses there. Since some of my wedding party lived out of state, the staff worked with them over the phone to get their measurements and take their payments so they didn't have to travel far.
The bridesmaids dresses just came in EARLY so I am thrilled. My wedding dress should come in at the end of June and I cannot wait to try it on again.
I would recommend Lizelle's to anyone that wants an intimate dress shopping experience :)I have been having such a great experience with Lizelle's for my wedding!!! I bought my wedding dress there at the end of last year and I got 20% off since I bought it the first time I was there. There is only 1 bride that can try on dresses at a time and has the upstairs area all to themselves. I love the intimacy of that and it made me so much more comfortable and calm during the process!!
The ladies that work there are very friendly and accommodating. I decided to also get my bridesmaid dresses there. Since some of my wedding party lived out of state, the staff worked with them over the phone to get their measurements and take their payments so they didn't have to travel far.
The bridesmaids dresses just came in EARLY so I am thrilled. My wedding dress should come in at the end of June and I cannot wait to try it on again.
I would recommend Lizelle's to anyone that wants an intimate dress shopping experience :) -
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Marybeth Sent on 02/03/20145 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Despite my indecision in picking out my bridesmaids mismatched dresses, my changes to my bridal party, and my rescheduled and numerous appointments, Colleen and the other associates at Lizelle's have been incredibly helpful, courteous, and flexible.
If you are looking for excellent customer service, with a wide range of dresses at affordable prices, I wholeheartedly recommend Lizelle's!Despite my indecision in picking out my bridesmaids mismatched dresses, my changes to my bridal party, and my rescheduled and numerous appointments, Colleen and the other associates at Lizelle's have been incredibly helpful, courteous, and flexible.
If you are looking for excellent customer service, with a wide range of dresses at affordable prices, I wholeheartedly recommend Lizelle's! -
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Rebecca Sent on 06/18/20155 out of 5 rating
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Quality of service 5.0 out of 5 rating
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I walked into Lizelle's not knowing what to expect and ended up finding my perfect wedding gown within 30 minutes! I had already tried on many dresses and knew I'd have a feeling when I found "the one." The owner was extremely helpful and kind. She really made me feel confident in my choice. There was also a discount for purchasing a gown if bought same-day, as well as an additional discount for purchase of bridesmaids dresses. I was able to visit the store as many times as needed to ensure I felt comfortable and happy with all decisions. I'd especially like to thank the seamstress who was very patient with me!I walked into Lizelle's not knowing what to expect and ended up finding my perfect wedding gown within 30 minutes! I had already tried on many dresses and knew I'd have a feeling when I found "the one." The owner was extremely helpful and kind. She really made me feel confident in my choice. There was also a discount for purchasing a gown if bought same-day, as well as an additional discount for purchase of bridesmaids dresses. I was able to visit the store as many times as needed to ensure I felt comfortable and happy with all decisions. I'd especially like to thank the seamstress who was very patient with me! -
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User1117963 Sent on 03/25/20135 out of 5 rating
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I was very happy with the service I received at Lizelles! Liz was very attentive and helped me pick a beautiful dress. All the other employees spent time with me as well giving me different ideas and opinions. Liz was also very helpful when something came up she was able to quickly refund me my money. I would suggest anyone go to Lizelles for their dresses, bridesmaids included!I was very happy with the service I received at Lizelles! Liz was very attentive and helped me pick a beautiful dress. All the other employees spent time with me as well giving me different ideas and opinions. Liz was also very helpful when something came up she was able to quickly refund me my money. I would suggest anyone go to Lizelles for their dresses, bridesmaids included! -
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Meaghan Sent on 07/07/20135 out of 5 rating
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Great selection, affordable with a discount each month, and a nice staff!Great selection, affordable with a discount each month, and a nice staff! -
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User1098443 Sent on 02/26/20135 out of 5 rating
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My experience w/ Lizelle's was absolutely excellent! I am a 60-something mother of the groom with very particular taste and issues (covering my arms, nothing clingy, not too pricey etc). Their staff immediately found something to my taste & budget, ordered it, and now, only weeks later, it's in my closet! I spent a good hour in the shop waiting for my daughter to come and "approve my choice," so I saw their staff "in action" on an extremely busy Saturday. They were 100% professional and attentive to everyone, whether it was a whole wedding party or one flower girl. Top marks!
My experience w/ Lizelle's was absolutely excellent! I am a 60-something mother of the groom with very particular taste and issues (covering my arms, nothing clingy, not too pricey etc). Their staff immediately found something to my taste & budget, ordered it, and now, only weeks later, it's in my closet! I spent a good hour in the shop waiting for my daughter to come and "approve my choice," so I saw their staff "in action" on an extremely busy Saturday. They were 100% professional and attentive to everyone, whether it was a whole wedding party or one flower girl. Top marks!
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Ashley Sent on 11/11/20125 out of 5 rating
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The best dress shoppe for my bridesmaids. My girls looked great!! The staff was wonderful and very helpful with helping me find a dress that everyone loved. Great service and great prices. Thank you!!!!!!The best dress shoppe for my bridesmaids. My girls looked great!! The staff was wonderful and very helpful with helping me find a dress that everyone loved. Great service and great prices. Thank you!!!!!! -
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Terri Sent on 07/15/20125 out of 5 rating
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They were very accommodating! They mailed dresses to bridesmaids which were out of town at there expense.They were very accommodating! They mailed dresses to bridesmaids which were out of town at there expense. -
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Siobhan Sent on 04/26/20125 out of 5 rating
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We got all 13 bridesmaids dresses and it was a great experience. Everyone rec'd the right size and all the girls were thrilled with their choices. Great selection and quick turn around.We got all 13 bridesmaids dresses and it was a great experience. Everyone rec'd the right size and all the girls were thrilled with their choices. Great selection and quick turn around. -
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Alyssa Sent on 08/28/20105 out of 5 rating
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I ordered a bridal gown from Lizelle's after finding "the" gown at a more expensive salon. Liz kept me updated through every step of the ordering process, and the gown arrived at the store a month earlier than the estimated delivery date. When I went to inspect the gown, it was FLAWLESS; Liz checked it herself to make sure before letting me take it out of the store. Lizelle's made the whole dress process so much easier!I ordered a bridal gown from Lizelle's after finding "the" gown at a more expensive salon. Liz kept me updated through every step of the ordering process, and the gown arrived at the store a month earlier than the estimated delivery date. When I went to inspect the gown, it was FLAWLESS; Liz checked it herself to make sure before letting me take it out of the store. Lizelle's made the whole dress process so much easier! -
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Lilly Sent on 11/25/20085 out of 5 rating
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I had already picked out a silvery bridesmaid dress to wear as my wedding gown, but when I went to order it here, the line had discontinued that design (gasp!) The staff at Lizelle's was great in helping me pick another gown with a similar shape.I had already picked out a silvery bridesmaid dress to wear as my wedding gown, but when I went to order it here, the line had discontinued that design (gasp!) The staff at Lizelle's was great in helping me pick another gown with a similar shape. -
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Amanda Sent on 11/08/20085 out of 5 rating
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Lizelle saved me in an emergency - I had bought a dress from another store and they ruined it three months before the wedding - I went to Lizelle's on a whim and they were INCREDIBLE! Helped me find the same dress, gave me a better price, and made me feel totally at ease. Absolutely 100% recommend going to Lizelle's - they are a dream.Lizelle saved me in an emergency - I had bought a dress from another store and they ruined it three months before the wedding - I went to Lizelle's on a whim and they were INCREDIBLE! Helped me find the same dress, gave me a better price, and made me feel totally at ease. Absolutely 100% recommend going to Lizelle's - they are a dream. -
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Sarah Sent on 07/30/20085 out of 5 rating
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I got my bridesmaids dresses at Lizelles and never worried about a thing!I got my bridesmaids dresses at Lizelles and never worried about a thing! -
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Joanna Sent on 07/27/20174.9 out of 5 rating
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I had a great experience with Lizelle's. I had found the dress I was pretty certain I wanted at another shop and went to Lizelle's because I had already booked the appointment. They also had the dress, and we chose to go with them because the dress was cheaper and because we read rave reviews about their seamstress, Lori. I was so happy I did! The shop and staff were nice and easy to work with (though occasionally hard to reach), and Lori was wonderful. Most of my bridesmaids live far away and I was sad at the prospect of going to fittings alone, but after bringing a friend to my first fitting I realized it was totally unnecessary because Lorie is so great and helped me bask in the moment herself! She also answered a lot of my random questions that I couldn't seem to find good answers to, like what to wear under the dress. I would highly recommend Lizelle's!I had a great experience with Lizelle's. I had found the dress I was pretty certain I wanted at another shop and went to Lizelle's because I had already booked the appointment. They also had the dress, and we chose to go with them because the dress was cheaper and because we read rave reviews about their seamstress, Lori. I was so happy I did! The shop and staff were nice and easy to work with (though occasionally hard to reach), and Lori was wonderful. Most of my bridesmaids live far away and I was sad at the prospect of going to fittings alone, but after bringing a friend to my first fitting I realized it was totally unnecessary because Lorie is so great and helped me bask in the moment herself! She also answered a lot of my random questions that I couldn't seem to find good answers to, like what to wear under the dress. I would highly recommend Lizelle's! -
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