Limos Without Limits, Ltd. 4.3 out of 5.0 4.4/5.0
Don't cut corners on one of the most specials days of your life. We offer the best in the industry.
1911 Glacier Park Ave., Naperville, IL 60540
Check Availability
888-888-8108
  Profile   Reviews (18)   Website   Map    
Overall Rating
Quality of Service:
   4.3 out of 5.0 (4.3/5.0)
Responsiveness:
   4.3 out of 5.0 (4.4/5.0)
Professionalism:
   4.3 out of 5.0 (4.3/5.0)
Value For Cost:
   4.3 out of 5.0 (4.3/5.0)
Flexibility:
   4.4 out of 5.0 (4.4/5.0)

Endorsements

Wedding Chapel Reverend
"The name says it all, if you need a Limo, select the best, pick a Limo company that has no limits. Limos Without Limits can take care of any of your Limo service needs. "

 
<<12>>
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keepbabbling and Michael
Wedding: 08/01/2009
Reviews: 9
3.5
out of 5.0
Quality of Service: 3.0 out of 5.0(3.0/5.0)
Responsiveness:3.5 out of 5.0(3.5/5.0)
Professionalism:3.0 out of 5.0(3.0/5.0)
Value For Cost:3.0 out of 5.0(3.0/5.0)
Flexibility:5.0 out of 5.0(5.0/5.0)

Based on the reviews and the first interaction with this company, I thought it was going to be great. And overall everything ended up OK, but given how amazing all of our other vendors were, and the fact that the entire wedding day was practically flawless, this was the only vendor that I have bad memories of from the wedding day. We had a couple of issues early on after my dad booked the company, where they would call and say he hadn't sent something and then when he'd call back to say he'd sent it they would say, oh, look, here it is after all. That was just a little annoying. The day of the wedding, we had one limo for my husband and me and one for our large bridal party. As far as I know, there were no major issues with the large limo for the bridal party. However, we were in a hurry to make a "victory lap" and get back to do pictures in the church because the church was going to kick us out. Our driver didn't even ask if we wanted any champagne, he just opened up the door after we'd already gotten in, grabbed the champagne and glasses and started talking to us and pouring us champagne. Neither of us really drink, so it was rather awkward, and he was really excited about the fact that he had put a U2 concert playing on the TV in there. He gave us no directions for how to turn it off (presumably because he thought we would really like it) nor how to control the temperature in the limo. There was nothing in there to drink except the champagne neither of us wanted. So it wasn't terrible, it was just extremely awkward and the only real blemish on what was otherwise a perfectly fantastic wedding day.

Limos Without Limits, Ltd. responded with the following comments:

Hello Newlyweds. After receiving your review, I contacted the assigned driver regarding your experience. He was very surprised and did say that he remembered both of you very well because you were an extremely quiet couple. I understand that you do not drink much. The "norm" is that most people do have champagne on their wedding day to make toasts and what have you. My suggestion would of been to let us know that fact in advance so we could have replaced the beverage selection with a non-alcoholic champagne which we do stock. Also, the driver did say that neither one of you asked about adjusting any controls and you did not advise that you were not pleased with the program selection playing on the TV. Everybody's likes and dislikes are different and it is difficult for us to determine this without direction. During a wedding there are a lot of things going on and everyone has a lot on their minds so we apologize if there was any miscommunication. We are happy that all went well. We at Limos Without Limits thank you for allowing us to be of service to you.

Sincerely,
Janine Wallace
Customer Service Representative

Reviewed On:
09/06/2009

Services Used:
Transportation

Veronica
Wedding: 07/04/2009
Reviews: 4
5.0
out of 5.0
Quality of Service: 5.0 out of 5.0(5.0/5.0)
Responsiveness:5.0 out of 5.0(5.0/5.0)
Professionalism:5.0 out of 5.0(5.0/5.0)
Value For Cost:5.0 out of 5.0(5.0/5.0)
Flexibility:5.0 out of 5.0(5.0/5.0)

Our wedding was exactly how we wanted it all. Especially the limo! We hired Limos Without Limits to do our wedding on July 4, 2009 and that was the best decision we made. My God, they were the best! Unbelievable driver also. He attended to ever request and detail possible. The limo was the nicest I've ever been in. They are the nicest people and the specials they give are great. We got a $280 gift certificate to the Sybaris Resort, no deposits, no fuel surcharges and they also gave us a $150 bottle of Dom Perignon!! WOW!

Reviewed On:
07/08/2009

Services Used:
Transportation

Yvette
Wedding: 06/21/2009
Reviews: 4
5.0
out of 5.0
Quality of Service: 5.0 out of 5.0(5.0/5.0)
Responsiveness:5.0 out of 5.0(5.0/5.0)
Professionalism:5.0 out of 5.0(5.0/5.0)
Value For Cost:5.0 out of 5.0(5.0/5.0)
Flexibility:5.0 out of 5.0(5.0/5.0)

We had a very nice limo and driver. Company seemed extremely professional and liked their website a lot.

Would use them again for other transportation needs hands down. They even gave our fathers greeting cards since we got married on Father's Day...very nice touch, not to mention thoughtful.

Reviewed On:
07/10/2009

Services Used:
Transportation

Beth
Wedding: 06/20/2009
Reviews: 1
5.0
out of 5.0
Quality of Service: 5.0 out of 5.0(5.0/5.0)
Responsiveness:5.0 out of 5.0(5.0/5.0)
Professionalism:5.0 out of 5.0(5.0/5.0)
Value For Cost:5.0 out of 5.0(5.0/5.0)
Flexibility:5.0 out of 5.0(5.0/5.0)

We chose Limos Without Limits for our wedding last month, and were very satisfied with our experience. We found this company to be very professional and a company we could rely on. They were on time, the limo was clean and we were treated very well. Our driver was fantastic!

Reviewed On:
07/09/2009

Services Used:
Transportation

Anjohy
Wedding: 06/13/2009
Reviews: 5
0.0
out of 5.0
Quality of Service: 0.0 out of 5.0(0.0/5.0)
Responsiveness:0.0 out of 5.0(0.0/5.0)
Professionalism:0.0 out of 5.0(0.0/5.0)
Value For Cost:0.0 out of 5.0(0.0/5.0)
Flexibility:0.0 out of 5.0(0.0/5.0)

I booked this limo company for my wedding. 20 minutes before the limo was supposed to arrive, they CANCELED. The reason was a death in the family and my sympathy goes out to the owner. HOWEVER, there should have been a back-up driver provided and there was not. I did my research and shopped around. Price wise they are more expensive than other places, but after reading the reviews and talking to Michael, he assured me I was paying for a service and that they provided the best service. He even told me that if for some reason the driver couldn't make it, there was a back-up driver. Michael, where was the back-up driver? To his credit, he did send my check back and did the honorable thing by not cashing it. But I don't understand how you can run a limo service without back-up drivers.
The ironic thing is that Michael sent me articles and stories about limo horror stories, saying his company was nothing like the ones mentioned. And yet they turned out to be the casualty of a limo horror story.

Limos Without Limits, Ltd. responded with the following comments:

Hi Angela. I am truely sorry about what happened. All I have to say is that I really hope no one very close to you passes away VERY suddenly and without notice and that you never have to experience that. All our employees and drivers are very close knit and like one big family so that day we all were very distraught from what SUDDENLY happened. It was very crazy that day. Once again I am sorry. I am glad to hear that you got the check back and I am sure you recieved the $280 gift certificate I sent with that check. Take care and congratulations.

Michael Colella, M.S.
President/CEO

Reviewed On:
07/01/2009

Services Used:
Transportation

Cheri
Wedding: 05/16/2009
Reviews: 2
5.0
out of 5.0
Quality of Service: 5.0 out of 5.0(5.0/5.0)
Responsiveness:5.0 out of 5.0(5.0/5.0)
Professionalism:5.0 out of 5.0(5.0/5.0)
Value For Cost:5.0 out of 5.0(5.0/5.0)
Flexibility:5.0 out of 5.0(5.0/5.0)

Limo's Without Limits did a fabulous job on our wedding day May 16, 2009! I can't say enough good things about this company and the care that we received by Mr. Colella and his staff. Professional, prompt and we had fun too. Totally a class act!

Thanks!
Cheri & Mike Smith

Reviewed On:
06/23/2009

Services Used:
Transportation

amy
Wedding: Last year
Reviews: 5
0.0
out of 5.0
Quality of Service: 0.0 out of 5.0(0.0/5.0)
Responsiveness:0.0 out of 5.0(0.0/5.0)
Professionalism:0.0 out of 5.0(0.0/5.0)
Value For Cost:0.0 out of 5.0(0.0/5.0)
Flexibility:0.0 out of 5.0(0.0/5.0)

Here is a little something to know about Limos Without Limits. I was so dissatisfied with the services I wrote him a letter and this is what the owner Mike told me. In this letter is everything he did wrong. I am a pretty laid back person and takes alot to make me mad but I paid 1,440 for 4 hours when we were only in the limo a total of 45 minutes, I would have thought atleast it would have been pleasant.

Hi Mike,

First off I want to tell you that I was not happy with your service at all. I didn't appreciate you calling me while I was getting pictures taken on my wedding day, a half hour before you were suppose to pick up the guys. You were suppose to cash the check the week before the wedding, not moments before pick up and then tell me on my wedding day that you didn't want to bother me all week, but you had the nerve to bother me on MY WEDDING DAY by calling me and saying you weren't going to the first stop without being paid. Secondly, I paid $1440 dollars for a service for our wedding when all you did was complain about my innocent nephew to get out of the car, you put your advertisement of your company in MY WEDDING PICTURES. On top of the fact you passed out cards to everyone that went near the Limo. You also went and asked my photographer, who I paid for for MY pictures so you had a picture for web advertisment. I RENTED AND PAID TOP DOLLAR for MY WEDDING, NOT FOR YOU TO ADVERTISE. YOU EMBARRASSED ME... Also, you ruined my entrance coming out of the church where people could talk to us as a couple for the first time by blocking the door with the limo. You were more concerned of what people said about the limo. WHAT WERE YOU THINKING. We PAID for RED CARPET treatment and you kept the red carpet in the limo on the floor leaning against the front passenger seat. I have never been so disrespected in my life. Especially ON MY WEDDING DAY!! Then you have the nerve to tell me we will owe big money if we are a minute late to the hall, by the way you were 20 minutes late picking up the guys so you owe me for that and don't try to say it was because of my check, because you didn't wait at the bank for it. I had to get my bridesmaid to go to the bank for you and bring it to the house to give to Mike. Upon your arrival, the first thing you wanted was the money. It's sad you thrive for the money and not for the business of happy customers. You gave us a gift certificate for a free robe and champagne which is far different from a $280.00 value to the sybaris. That was false advertisement. You kept saying it was a gift certificate for the sybaris, not a robe voucher. Also, why was I charged that kind of money when Prom Kids pay half for an extra 4 hours. You did nothing different then prom but cheat us of 4 hours and charge us twice as much. I want to be compensated for what I can't replace on my wedding day and what you didn't do that was agreed. You owe me the extra 20 minutes and the ongoing rate for what people charge for advertisement. I just want to thank you one more time for ruining my entrance. That's one thing that you took from me that I will never get back. I hope to hear from you tomorrow, Wed May 13, 2009

Regards

Owners Respone:

You are an obsolute quack and obviously someone who is trying to get something more than she deserves. I can easily address every singles b.s. Complaint you made but I can see the type of person you are so I will not. I did nothing wrong. Nothing at all. Go scam someone else and word to the wise... My heart goes out to your new husband because he is the one that has to deal with your craziness from now on. =


I would never use this company EVER. My husband and friends that were in my wedding sat and wrote that letter together. Then he's trying to tell me I am trying to scam him. Me of all people does not need to scam someone. I have no need to scam someone. I just want what I paid for and he was rude and arrogant. He will be real nice on the phone when you call but you will not be happy will the outcome. That was my wedding and he ruined it.


10/16/2009
MIKE I JUST READ YOUR RESPONSE. ASK ANY OF MY VENDORS AND EVERYONE I PAID IN FULL UP FRONT!! 6 MONTHS BEFORE MY WEDDING. I WAS CALLING YOU TO CASH MY CHECK REPEATEDLY FOR 4 MONTHS & YOU DECIDED TO WAIT TIL YOU WERE ON YOUR WAY TO MY HOUSE! WHO KEEPS $1500 DOLLARS CASH IN YOUR CHECKING ACCOUNT. I HAVE MILLIONS IN SAVINGs... DIDN'T YOU SEE THE SIZE OF MY HOUSE & EVERYTHING ELSE THAT WENT ALONG WITH MY WEDDING. AT WHAT POINT DIDN'T YOU REALIZE I'M A TRUST FUND BABY!!! SO I WOULD LIKE TO KNOW HOW SOMEONE LIKE ME COULD BE BROKE?...lol WHAT A JOKE!! GET A CLUE. YOUR BUSINESS IS A JOKE!! CONTACT MY VENDORS THEY'LL TELL YA! PAID MONTHS IN ADVANCE. JUST LIKE I DID FOR YOU BUT YOU DECIDED TO WAIT TIL THE DAY OF ON YOUR WAY. WHY ASK FOR A CHECK 4 MONTHS BEFORE IF YOUR NOT GOING TO CASH IT?

10/25/09
Mike I think your forgetting you had a credit card number of mine that your verified because I have it on my statement as well as a $1500 check. Why would I avoid paying for a service for me? Hummm, I'm not really following. But you can say whatever you would like to try to make yourself look better. I have no problem with that. This is America & everyone has a right to voice their opinion. That is why this is called a review & you keep changing your responses. Why is that? And why keep disputing it? But Geez 35 bounced checks would have cost my $1500 in over draft fees. Thats alot of money for someone that doesn't have any, huh? Thats what I paid to sit in your limo for 45 mins... You should really think about the happiness of your customers. You could have nicely responded to me like a normal person when I contacted you the first time but instead you write me a nasty email. And you keep saying that I was drinking. Everyone knows that you can't drink before you go to church! Think before you write. Everything I say on here is the truth. I have 22 people that road in your limo that will agree 100% with me. The more you dispute my reviews the more I am going to write & voice my opinion to others on plenty of other websites. Everyone has a right to know the truth.. In the 5 months that this has been going on. Not one time did you apologize!

Limos Without Limits, Ltd. responded with the following comments:

Amy,

For about 3 weeks prior to your wedding, you kept calling our office asking for us to hold off on cashing your check. This occurred 4 times. Each time we were did as you asked. On the day of, we attempted to process it ANOTHER time and there were non sufficent funds. The teller at the bank even advising me that your account was under review for being closed by the bank due to approx. 35 checks being bounced by you throughout the year. I contacted you and you told me that you were very sorry (again) and could I accept cash upon pickup. I once again agreed.
Once I got there, you were yelling at your mother about the fact that she was asking you not to keep drinking so much so I decided to wait to ask you about payment.
Amy - I can go on and on about the fabricated review you wrote on here, but I am not going to. We are one of the leading wedding companies in Illinois and we have a great reputation. It is obvious to me that you were just trying to not pay us that day since you did not have the money. I will say this for everyone that reads your review that EVERY single complaint you had was a lie. I, myself even decided to do your wedding since I had a feeling of your true intentions...and I am the owner of this company and I made sure your wedding was done flawlessly.

- Michael Colella, M.S.
President/CEO

Reviewed On:
05/12/2009

Services Used:
Transportation

ECFalcon31
Wedding: 11/05/2008
Reviews: 5
4.9
out of 5.0
Quality of Service: 4.5 out of 5.0(4.5/5.0)
Responsiveness:5.0 out of 5.0(5.0/5.0)
Professionalism:5.0 out of 5.0(5.0/5.0)
Value For Cost:5.0 out of 5.0(5.0/5.0)
Flexibility:5.0 out of 5.0(5.0/5.0)

Great work, great service, they drove nicely, didnt rush or acted in any way unprofessional.

Reviewed On:
12/17/2008

Services Used:
Transportation

acdc
Wedding: 10/25/2008
Reviews: 1
5.0
out of 5.0
Quality of Service: 5.0 out of 5.0(5.0/5.0)
Responsiveness:5.0 out of 5.0(5.0/5.0)
Professionalism:5.0 out of 5.0(5.0/5.0)
Value For Cost:5.0 out of 5.0(5.0/5.0)
Flexibility:5.0 out of 5.0(5.0/5.0)

We were married on 10/25/08 and we were absolutely delighted with the quality of service we received from Limos Without Limits on our special day. I looked into a number of limo companies beforehand, but even after talking to them remained apprehensive due to the fact that my sister almost missed her own wedding due to her limo company never showing up on the big day. What set LWL apart from the rest for us was the knowledge and expertise we received from that first phone call we made. We were lucky enough to speak with the owner, Michael Colella, and he took the time to offer his insight and recommendations to ensure everything went as smooth as possible (like we hadn't thought of allowing nearly enough time for pictures at the house and before and after the ceremony). Just in talking to Mr. Colella, you can tell he's been in this business a very long time from his level of expertise as well as his genuinely caring attitude. Having had a large bridal party, we had booked the 26 passenger limo and it is worth every penny. It is just stunning! We would highly recommend Limos Without Limits to every couple out there looking for a wonderful limo experience on their special day! Thank you so much!

Reviewed On:
02/14/2009

Services Used:
Transportation

Lynn
Wedding: 09/20/2008
Reviews: 1
5.0
out of 5.0
Quality of Service: 5.0 out of 5.0(5.0/5.0)
Responsiveness:5.0 out of 5.0(5.0/5.0)
Professionalism:5.0 out of 5.0(5.0/5.0)
Value For Cost:5.0 out of 5.0(5.0/5.0)
Flexibility:5.0 out of 5.0(5.0/5.0)

I would highly recommend Limos Without Limits to any couples who are planning their special day. We felt at ease and well taken care of from the moment we placed our first call, throughout our wedding planning, to our arrival at the reception. Our driver was early and the car seemed brand new. My husband and I were very pleased with the service skills of our driver and with the smoothness of our ride. Even the people who answered the phones were fantastic. Our wedding party was equally as impressed with their treatment from this company. As soon as we came back from our honeymoon, we made sure we used this site to spread the word that they treated us very well at Limos Without Limits. They certainly earned our loyalty!

Limos Without Limits, Ltd. responded with the following comments:

Thanks Lynn and we are pleased that your overall experience was fantastic. With all weddings we take the time to make sure everything is perfect for your special day.

Sincerely,
Jonathon Wolfe
Bridal Events Department

Reviewed On:
10/07/2008

Services Used:
Transportation

Ginger
Wedding: 09/06/2008
Reviews: 1
5.0
out of 5.0
Quality of Service: 5.0 out of 5.0(5.0/5.0)
Responsiveness:5.0 out of 5.0(5.0/5.0)
Professionalism:5.0 out of 5.0(5.0/5.0)
Value For Cost:5.0 out of 5.0(5.0/5.0)
Flexibility:5.0 out of 5.0(5.0/5.0)

My husband & I were very pleased with Limos Without Limits. They delivered everything promised - clean car, prompt arrival (well actually were early), fully stocked bar, friendly service & much more. We searched for a while & picked this company not only for price but also for service. Very patient, helpful, informative during our interview.

We will most definitely refer Limos Without Limits to all we know!!!

Limos Without Limits, Ltd. responded with the following comments:

Hi Ginger.

First off, CONGRATULATIONS again! Glad to hear your experience was another one we can be proud of.

Sincerely,
Angie
Wedding Events Coordinator
Limos Without Limits, Ltd.

Reviewed On:
09/23/2008

Services Used:
Transportation

Paul
Wedding: 08/23/2008
Reviews: 1
5.0
out of 5.0
Quality of Service: 5.0 out of 5.0(5.0/5.0)
Responsiveness:5.0 out of 5.0(5.0/5.0)
Professionalism:5.0 out of 5.0(5.0/5.0)
Value For Cost:5.0 out of 5.0(5.0/5.0)
Flexibility:5.0 out of 5.0(5.0/5.0)

It was a real pleasure working with the staff of Limos Withou Limits. Every action they took made me feel like my wedding was the most important thing to them. The driver treated my Bride and the wedding party with great respect and the service was top notch.

The limo arrived 15 minutes before their requested time and at no point did we feel rushed.

When they say Limos Without Limits they do match there level of service to the name of their company. They truely are "Without Limits"!!!! I will recommend them to my friends, family and people that I work with.

Thanks guys for your part in making my Wedding a WONDERFUL event!!!!

Limos Without Limits, Ltd. responded with the following comments:

Your very welcome Paul. It is our pleasure and honor to have been part of your very special day.

Sincerely,
Michael Colella, M.S.
President
Limos Without Limits, Ltd.

Reviewed On:
09/25/2008

Services Used:
Transportation

SKH
Wedding: 08/16/2008
Reviews: 1
5.0
out of 5.0
Quality of Service: 5.0 out of 5.0(5.0/5.0)
Responsiveness:5.0 out of 5.0(5.0/5.0)
Professionalism:5.0 out of 5.0(5.0/5.0)
Value For Cost:5.0 out of 5.0(5.0/5.0)
Flexibility:5.0 out of 5.0(5.0/5.0)

Out of all of our wedding vendors, Limos Without Limits was the most professional and responsive to all of our needs The customer service we received was superior and they were by far the most friendly. The owner made sure everything went perfect on our special day and even went out of his way for a special request that we had made. He was the most thorough and friendliest out of all of our vendors as well. We would HIGHLY recommend them to anyone who wants to have one less thing to worry about on their hectic wedding day. You will not be disappointed.

Reviewed On:
09/24/2008

Services Used:
Transportation

RN2009
Wedding: 07/25/2008
Reviews: 5
5.0
out of 5.0
Quality of Service: 5.0 out of 5.0(5.0/5.0)
Responsiveness:5.0 out of 5.0(5.0/5.0)
Professionalism:5.0 out of 5.0(5.0/5.0)
Value For Cost:5.0 out of 5.0(5.0/5.0)
Flexibility:5.0 out of 5.0(5.0/5.0)

Nice Relaxing rides!

Reviewed On:
02/16/2009

Services Used:
Transportation

Penelope
Wedding: 06/21/2008
Reviews: 1
5.0
out of 5.0
Quality of Service: 5.0 out of 5.0(5.0/5.0)
Responsiveness:5.0 out of 5.0(5.0/5.0)
Professionalism:5.0 out of 5.0(5.0/5.0)
Value For Cost:5.0 out of 5.0(5.0/5.0)
Flexibility:5.0 out of 5.0(5.0/5.0)

The quality of service was unsurpassed! As most, this was my first wedding and I was not the easiest bride to work with, I admit it :)

Michael at Limos Without Limits was a doll. Extremely professional and gave me a wonderful sense of caring for my special day. He took the time to explain exactly how his company was different from his competitors and reassured me a flawless wedding day in regards to the limo transportation.

Sure enough, it was flawless. The limo was breathtaking and beautiful. The driver was great and in a great uplifting mood. He made sure everything was perfect and kept checking up on me and the bridal party to see if there was anything he could help out with even if it was not limo-related. THAT IS SERVICE!

They were very responsive and helped me every step of the way.

Cost was average, but when we finally saw the limo and service provided, I thought it was worth every penny. We were so impressed that we gave the driver an additional $220 tip.

Reviewed On:
09/22/2008

Services Used:
Transportation

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