4.1 out of 5.0	Quality of Service:		(5.0/5.0)
	Responsiveness:		(5.0/5.0)
	Professionalism:		(5.0/5.0)
	Value For Cost:		(1.0/5.0)
	Flexibility:		(4.5/5.0)

When they say they have the biggest showroom I was thinking like the movie Sweet Home Alabama, unfortunately they sit you in a room and bring out stacks of different rings. They guy I had was very pushy. Although I love my ring, I was told how unique it was, and when my husband went to look for his band at Kay Jewelers there was my exact ring for almost half the price we paid. Yes they have a great selection, but make sure you shop around first!

4.3 out of 5.0	Quality of Service:		(4.0/5.0)
	Responsiveness:		(4.0/5.0)
	Professionalism:		(4.5/5.0)
	Value For Cost:		(4.5/5.0)
	Flexibility:		(4.5/5.0)

Chuck and his team did a wonderful job on both the engagement ring and wedding bands. The value for the price was exactly what we were looking for and the service was above par. I only wish there was another location outside of downtown Des Moines, for frequent cleaning and service.

5.0 out of 5.0	Quality of Service:		(5.0/5.0)
	Responsiveness:		(5.0/5.0)
	Professionalism:		(5.0/5.0)
	Value For Cost:		(5.0/5.0)
	Flexibility:		(5.0/5.0)

We worked with Gina at Iowa Diamond. They are very professional and took excellent care of us.

4.9 out of 5.0	Quality of Service:		(5.0/5.0)
	Responsiveness:		(5.0/5.0)
	Professionalism:		(4.5/5.0)
	Value For Cost:		(5.0/5.0)
	Flexibility:		(5.0/5.0)

my boyfriend (husband now) and I went here to look at engagement rings.
He works late and we were able to get in. We were taken to a private room were Andy/Adam asked my preferences and then brought out a bunch of settings for me. I must have spent hours looking and not finding what I wanted. finally I found about 4 I liked then he brought the diamonds out.
I picked out the one I am now wearing.
They stayed within our budget and I just went back to have the ring cleaned when I was told there were a bunch of loose stones. they kept it overnight and when i picked it up, all the scratches had been taken out and it was shinier than ever :)
I would highly recommend this place to everyone

5.0 out of 5.0	Quality of Service:		(5.0/5.0)
	Responsiveness:		(5.0/5.0)
	Professionalism:		(5.0/5.0)
	Value For Cost:		(5.0/5.0)
	Flexibility:		(5.0/5.0)

We were living out of state but were getting married in Iowa. Iowa Diamond is very flexible and we arranged a time for my engagement ring and wedding ring to be connected days before the wedding. They also have a great collection and the experience is totally different from any other jewelry store. I would recommend everyone to visit this store before they decide where to buy their rings.

0.0 out of 5.0	Quality of Service:		(0.0/5.0)
	Responsiveness:		(0.0/5.0)
	Professionalism:		(0.0/5.0)
	Value For Cost:		(0.0/5.0)
	Flexibility:		(0.0/5.0)

My husband had purchased a loose diamond and called Iowa diamond ahead of time to see if they could set it for us. They assured him over the phone that they would sell us a setting and set it for us. The day after he proposed, we went into Iowa Diamond (not your typical jewelry store- you met in an office with a consultant and he brought different settings that he thought we would like). We waited for about an hour to meet with a consultant, who asked what we were looking for, left the room, came back, and essentially told us that they could not set the diamond for us and we had wasted our time because they were in the business of selling diamonds. Since we only wanted a setting, they could not serve us. I went from pure joy and excitement about picking out a ring to almost tears in moments. The only positive thing they did was direct us to Jared's Galleria of Jewelry, who helped us pick out a ring and had it set in about an hour.