Skip to main content
Weddings

Greenwich Jewelers Reviews

Greenwich Jewelers View more information

Reviews

4.8 out of 5 rating
4.8 out of 5 rating
48 Reviews
97% recommend it
  • Quality of service
    4.9 out of 5 rating
  • Average response time
    4.8 out of 5 rating
  • Professionalism
    4.9 out of 5 rating
  • Value
    4.6 out of 5 rating
  • Flexibility
    4.8 out of 5 rating

Awards

48
WeddingWire Couples' Choice Awards 2017 Winner
WeddingWire Couples' Choice Awards 2015 Winner
WeddingWire Couples' Choice Awards 2014 Winner
  • K
    Katherine M. Sent on 12/05/2023
    5 out of 5 rating
    • Quality of service
      5.0 out of 5 rating
    • Average response time
      5.0 out of 5 rating
    • Professionalism
      5.0 out of 5 rating
    • Value
      5.0 out of 5 rating
    • Flexibility
      5.0 out of 5 rating

    GST is Best In Class

    Getting our wedding rings from Greenwich St Jewelers was such a treat. We absolutely loved the entire experience from first going to the store to meet with Dana, to choosing how to reset our heirloom stones, to the final delivery. I absolutely love my ring and I'm so pleased with the professionalism, service, and experience at GST. I also love that they're a small, women-owned business who are also best in class. Huge shout out to Dana for her incredible work!
  • Corinna
    Corinna D. Sent on 08/06/2019
    5 out of 5 rating
    • Quality of service
      5.0 out of 5 rating
    • Average response time
      5.0 out of 5 rating
    • Professionalism
      5.0 out of 5 rating
    • Value
      5.0 out of 5 rating
    • Flexibility
      5.0 out of 5 rating

    Excellent!

    My husband got my engagement ring here, which I absolutely love, and so we went back for our wedding bands. They have a great assortment of unique pieces, standard pieces, and will basically customize anything for you. They aren’t pushy, and really work with you to find the perfect piece. Everyone we’ve worked with has been super helpful and kind.
  • FutureMrsJ
    Alanna Sent on 04/30/2017
    5 out of 5 rating
    • Quality of service
      5.0 out of 5 rating
    • Average response time
      5.0 out of 5 rating
    • Professionalism
      5.0 out of 5 rating
    • Value
      5.0 out of 5 rating
    • Flexibility
      5.0 out of 5 rating
    I can't recommend Greenwich Jewelers highly enough! My fiance and I picked out the engagement ring together and it was a really special experience. They gave us champagne, which helped make us feel celebratory instead of overwhelmed. We worked with Lauren and felt well taken care of every step of the way. After we settled on a band together, my fiance went back separately and picked out the diamond from Lauren. I don't know about you, but there are apparently a LOT of things to know about diamonds! Lauren was helpful, patient, and not at all sales-y. She helped him make a decision that worked for our budget and looks AMAZING.

    We will definitely be back to pick out our wedding bands here. :)
  • illustration stars

    Are you interested?

    Send a message
  • J
    Jessica Sent on 09/10/2018
    5 out of 5 rating
    • Quality of service
      5.0 out of 5 rating
    • Average response time
      5.0 out of 5 rating
    • Professionalism
      5.0 out of 5 rating
    • Value
      5.0 out of 5 rating
    • Flexibility
      5.0 out of 5 rating
    Greenwich St. Jewelers was recommended to us by Joel at Crawford Jewelry & Watch Co., as my fiance (now husband) was interested in a meteorite wedding band, and Greenwich St. carries some Chris Ploof, which is one of the few designers we were able to find with that material incorporated. We worked with Grace, who was very helpful and not salesy or pushy at all! My fiance loved the meteorite ring that was on display, and it fit him perfectly, so we moved forward with purchasing it right on the spot. The transaction itself was seamless, and we have no complaints! A small, well kept and well run store. No pressure, all professional, knowledgable staff!
  • T
    Tara Sent on 08/13/2017
    5 out of 5 rating
    • Quality of service
      5.0 out of 5 rating
    • Average response time
      5.0 out of 5 rating
    • Professionalism
      5.0 out of 5 rating
    • Value
      5.0 out of 5 rating
    • Flexibility
      5.0 out of 5 rating
    When I decided that I wanted to propose, the most daunting and fear inspiring task was finding a ring. I had a plan for how to ask and an enthusiastic eagerness to ask. I had even secured permission from her parents months earlier. But I was scared to death about picking a ring. I had never done it before. I didn't even know where to start. When I finally searched for locally owned jewelers in NYC, Greenwich Street Jewelers popped up and I am so lucky it did. From the moment I walked in, Christina set about making me comfortable and easing my fears. She started by offering me a drink - champagne or even whiskey. She then listened carefully as I bumbled about what I thought Tara liked in jewelry and started coming up with examples. She made everything so easy and even coordinated to have a ring custom made to blend different elements that I wanted. The custom made ring was ready in time for my planned proposal date and it was stunning.

    We went in together a few weeks after getting engaged so Christina could meet Tara. Again she gave us drinks and showed a tremendous interest in us. She also didn't try to start selling us on wedding bands. She showed that she cared about being part of this joyous time not just selling jewelry.

    We did go back before our wedding to pick out a band for Tara. More of the same amazing customer service and another gorgeous ring that perfectly compliments her engagement ring.

    We're so grateful to have found such an amazing jeweler to make our engagement and marriage more special.
  • Sara
    Sara Sent on 12/09/2015
    5 out of 5 rating
    • Quality of service
      5.0 out of 5 rating
    • Average response time
      5.0 out of 5 rating
    • Professionalism
      5.0 out of 5 rating
    • Value
      5.0 out of 5 rating
    • Flexibility
      5.0 out of 5 rating
    Love, love, love my engagement ring that came from greenwich jewelers. My fiancé worked with Lauren and picked such a beautiful vintage inspired ring designed by single stone. We recently went to pick out my wedding band during a single stone trunk show. Our experience with greenwich jewelers and Lauren has been nothing but amazing!!!
  • K
    Kerry Sent on 10/02/2016
    5 out of 5 rating
    • Quality of service
      5.0 out of 5 rating
    • Average response time
      5.0 out of 5 rating
    • Professionalism
      5.0 out of 5 rating
    • Value
      5.0 out of 5 rating
    • Flexibility
      5.0 out of 5 rating
    There aren't enough stars on here for Greenwich Jewelers! My husband and I first visited before we got engaged to explore different ring options and styles since we both knew very little and had no idea what I wanted. We really had no idea where to start and were a little intimidated, but we were lucky enough to be helped by Mary Herouvis who was amazingly warm, welcoming and knowledgeable from the start. I tried on dozens and different styles and designs and Mary was so helpful in helping us narrow down what we liked without making us feel pressured us at any point. We kept in touch with her and came back to the store a second time to see her so I could try on more designs. She helped us find "the ring" - a beautiful vintage-inspired ring by Meghan Thorne and my fiance worked with Mary to secretly get the ring and surprise me at a later time.

    During our wedding planning process, we knew Greenwich Jewelers was the only place we wanted to go for our wedding bands, so we went back to see Mary again and she helped us both pick beautiful and very unique rings. The process could not have been more enjoyable or easy. A few days before my wedding, I went back to see Mary again to get my ring steam cleaned (another nice perk of Greenwich Jewelers!) and it was like seeing an old friend again. We can't recommend Greenwich Jewelers and Mary highly enough!
  • K
    Kim Sent on 04/18/2016
    5 out of 5 rating
    • Quality of service
      5.0 out of 5 rating
    • Average response time
      5.0 out of 5 rating
    • Professionalism
      5.0 out of 5 rating
    • Value
      5.0 out of 5 rating
    • Flexibility
      5.0 out of 5 rating
    My husband went there for my engagement ring, and then for both our wedding rings. They have a wonderful selection of jewelry and rings, and I am obsessed with both my rings. I am extremely particular about the jewelry I wear, and both my rings I feel like reflect my personal style and are interesting yet timeless. When we went there to pick up our rings, I also saw a pair of gorgeous blue earrings that I ended up wearing at the wedding. Beautiful selection and very helpful, knowledgable staff!
  • G
    Gillian Sent on 04/25/2015
    5 out of 5 rating
    • Quality of service
      5.0 out of 5 rating
    • Average response time
      5.0 out of 5 rating
    • Professionalism
      5.0 out of 5 rating
    • Value
      5.0 out of 5 rating
    • Flexibility
      5.0 out of 5 rating
    After a long day looking at rings in the diamond district, we left the big name stores and headed to Greenwich Jewelers. Now, don't get me wrong, we saw beautiful rings at Tiffany's, De Beers, Harry Winston, etc., but the variety of styles was pretty limited. Each of those stores had their current signature styles and it didn't take long to realize those styles didn't fit OUR style.

    Greenwich Jewelers carries several designers with a broad range of styles. Heaven! Especially if you are looking for a vintage inspired piece, this is
  • D
    Dori Sent on 12/06/2014
    5 out of 5 rating
    • Quality of service
      5.0 out of 5 rating
    • Average response time
      5.0 out of 5 rating
    • Professionalism
      5.0 out of 5 rating
    • Value
      5.0 out of 5 rating
    • Flexibility
      5.0 out of 5 rating
    Getting engaged on vacation in New York was a heady experience. My fiancé wanted to get me my ring in New York. We went to the obvious choices, Cartier, Barneys, Tiffany, but left feeling kind of cold meh. Then when we were down in the Wall Street District, we stumbled upon Greenwich Jewelers. All I can say is WOW. Under the heading of one of the best experiences ever, the staff at Greenwich were so warm and helpful - and Amanda is the BEST! She really took the time to "get" my style, and as a result, I have the perfect engagement ring. I really recommend Greenwich!!
  • A
    Audrey Sent on 12/01/2014
    5 out of 5 rating
    • Quality of service
      5.0 out of 5 rating
    • Average response time
      5.0 out of 5 rating
    • Professionalism
      5.0 out of 5 rating
    • Value
      5.0 out of 5 rating
    • Flexibility
      5.0 out of 5 rating
    We purchased my engagement ring and wedding bands from Greenwich Jewelers and have received so many compliments on how beautiful both the ring and bands are. We worked with Lee and she was so helpful in picking out the perfect ring and bands as well as letting us come back as much as we wanted for sizing and cleanings. We loved working with Greenwich Jewelers and highly recommend their store for anyone shopping for engagement rings or wedding bands!
  • User2106652 Sent on 04/23/2015
    5 out of 5 rating
    • Quality of service
      5.0 out of 5 rating
    • Average response time
      5.0 out of 5 rating
    • Professionalism
      5.0 out of 5 rating
    • Value
      5.0 out of 5 rating
    • Flexibility
      5.0 out of 5 rating
    Christina and her team at Greenwich Jewelers are wonderful! I visited many jewelers (both with and without my then boyfriend) in attempt to decide what kind of engagement ring I liked best, and Greenwich Jewelers stood out from the others with their selection, kind staff, great service and patience. We went twice and I tried on many gorgeous settings to narrow it down and get a good sense of what I wanted. They were very patient while I tried on ring after ring. Then when a family diamond became available, we worked with Christina to design a custom setting. Her expertise was clear and she provided great guidance that helped to narrow down what I really wanted and create the perfect setting – classic and delicate, with some unique touches that really showed she understood our requests. I was not surprised to learn that her team also designed the custom setting for a friend’s ring, which I had long admired. My now husband also raved about his experience, which I know can be stressful, and they made it very special for us both. I was still a little nervous not knowing exactly what it would look like (I wanted to be surprised), but when my husband proposed and I first saw the finished product, I was blown away - it couldn't have been more perfect (and it's safe to say I'm a bit particular). We highly recommend them!
  • Allison
    Allison Sent on 08/10/2014
    5 out of 5 rating
    • Quality of service
      5.0 out of 5 rating
    • Average response time
      5.0 out of 5 rating
    • Professionalism
      5.0 out of 5 rating
    • Value
      5.0 out of 5 rating
    • Flexibility
      5.0 out of 5 rating
    My husband and I purchased my engagement ring and our wedding bands from Greenwich Jewelers. We had done a ton of jewelry research prior to going engagement ring shopping and had visited a few other places including one famous/extremely large jeweler here in NYC that left me feeling overwhelmed and like I was just randomly picking things to try without any assistance or suggestions. Greenwich was the TOTAL opposite of that experience! They actually HELP YOU find what you want and narrow things down even if you can’t describe the things you like/don’t like very accurately. And they aren’t at all pushy. Our experience was totally relaxed and pleasant….they even offered us champagne! Greenwich has a beautiful selection of rings (and other jewelry) and although I had many designers in mind, they recommended a Bridget Durnell ring – something completely unique and gorgeous – and it ended up being the perfect choice! I get so many compliments on it from people saying it is so unusual and beautiful. We were so pleased with the engagement ring that we returned to purchase our wedding bands later in the year. The only hiccup was that my wedding band had to be custom-made – a shadow band to my engagement ring, and there was some confusion and a bit of a delay on that being made, but ultimately they worked to ensure that I received everything in time for when we needed it. We would certainly recommend Greenwich Jewelers!
  • User1545752 Sent on 02/27/2014
    5 out of 5 rating
    • Quality of service
      5.0 out of 5 rating
    • Average response time
      5.0 out of 5 rating
    • Professionalism
      5.0 out of 5 rating
    • Value
      5.0 out of 5 rating
    • Flexibility
      5.0 out of 5 rating
    We had an engagement ring passed down to us through my fiance's family, and I needed it resized and possibly reset. Greenwich Jewelers did a wonderful job with my ring. They resized it, and also inspected it to make sure that none of the stones were loose. I'll be going back to them every year to have them clean and do a little ring maintenance.

    One of the aspects of this place that I really loved was the professionalism. I didn't get any sneaky sales pitches. They asked me what I wanted to have done, discussed my options, and then did what I wanted to have done. Such a relief to find a jewelry place where I don't feel like I'm talking to a car salesperson!
  • K
    Kristine Sent on 10/21/2013
    5 out of 5 rating
    • Quality of service
      5.0 out of 5 rating
    • Average response time
      5.0 out of 5 rating
    • Professionalism
      5.0 out of 5 rating
    • Value
      5.0 out of 5 rating
    • Flexibility
      5.0 out of 5 rating
    My Husband got my engagement ring and we both got our wedding bands from Greenwich Jewelers. The staff and jewelery is amazing. Christina did an amazing job helping us find the perfect style for me. i was so excited. I still stare at my ring everyday. We are SOOO glad we chose to go with them. Great service! Thank you Greenwich Jewelers!
  • I
    Iva Sent on 09/15/2013
    5 out of 5 rating
    • Quality of service
      5.0 out of 5 rating
    • Average response time
      5.0 out of 5 rating
    • Professionalism
      5.0 out of 5 rating
    • Value
      5.0 out of 5 rating
    • Flexibility
      5.0 out of 5 rating
    I LOVE my engagement ring ! Thank you Jennifer for helping my fiance pick it ! It's perfect
  • K
    Kat Sent on 09/15/2013
    5 out of 5 rating
    • Quality of service
      5.0 out of 5 rating
    • Average response time
      5.0 out of 5 rating
    • Professionalism
      5.0 out of 5 rating
    • Value
      5.0 out of 5 rating
    • Flexibility
      5.0 out of 5 rating
    My (now) husband and I are OBSESSED with Greenwich jewelers. After 5-10 years of stalking engagement rings, I came upon a Beverly K piece that had my name on it-it fit me more than anything else I had "loved" over the years. We booked an appointment and our relationship with the company began. There were ENORMOUS issues with our custom design's creation but Jennifer (the owner) was with us every step of the way. When my fiance finally was able to pick up the ring, he found it placed on a VIP shelf along with a bottle of Veuve Clicquot and a hand written note from Jennifer. We went back for wedding rings and were extremely successful with the help of Lee. Their staff has stayed in regular contact with us through our preferred method of communication while working on each of our specialty pieces. The prices are completely reasonable but the service is beyond compare. As a result, I entrusted the engraving of my unique, antique bridesmaids gifts to Greenwich Jewelers and was impressed with the results. I now am working with them on some custom designs and continue to be impressed by their professionalism, communication, and passion for their work. Every person in the place loves jewelry and stories and makes you feel comfortable and taken care of from the moment you walk in the door-whether you are buying today or not!!! There is no better place to shop for jewelry in the city-especially for those of us who are not made of money but would still like to have a "go-to" jeweler for special occassions/cases.
  • S
    Suzanne Sent on 06/22/2013
    5 out of 5 rating
    • Quality of service
      5.0 out of 5 rating
    • Average response time
      5.0 out of 5 rating
    • Professionalism
      5.0 out of 5 rating
    • Value
      5.0 out of 5 rating
    • Flexibility
      5.0 out of 5 rating
    I spent a year searching for the perfect engagement ring. I wanted something unique that no one else had. Something timeless and that captured my personality and style. I came to the conclusion that I needed to design my own ring. Greenwich jeweler's staff is 5 stars all the way. They scoured the United States for a my center stone and presented about a dozen different options to me...all different sizes and cuts. I found one that was perfect and combined it with two diamonds that my Mother-in-law graciously gifted to me. The end result was a custom made three stone ring that left me speechless. Gavin, the jeweler, also custom made my wedding band. I love both and receive so many compliments. I highly recommend Greenwich Jewelers.
  • P
    Penny Sent on 06/10/2013
    5 out of 5 rating
    • Quality of service
      5.0 out of 5 rating
    • Average response time
      5.0 out of 5 rating
    • Professionalism
      5.0 out of 5 rating
    • Value
      5.0 out of 5 rating
    • Flexibility
      5.0 out of 5 rating
    Lauren Naber at Greenwich Jewelers was absolutely wonderful to work with. She made sure that all of our specific requests were taken care of to our specifications...and was always incredibly helpful, cheerful and professional. We would definitely recommend her!
  • Cathy
    Cathy Sent on 03/11/2013
    5 out of 5 rating
    • Quality of service
      5.0 out of 5 rating
    • Average response time
      5.0 out of 5 rating
    • Professionalism
      5.0 out of 5 rating
    • Value
      5.0 out of 5 rating
    • Flexibility
      5.0 out of 5 rating
    My fiance purchased my engagement ring here and we later went back to design my wedding ring. Both rings were custom made for me and are works of art. He had done quite a bit of research on diamond and setting shopping and was very prepared for any misinformation. He got honesty and beautiful diamonds to choose from.
  • User1062958 Sent on 01/08/2013
    5 out of 5 rating
    • Quality of service
      5.0 out of 5 rating
    • Average response time
      5.0 out of 5 rating
    • Professionalism
      5.0 out of 5 rating
    • Value
      5.0 out of 5 rating
    • Flexibility
      5.0 out of 5 rating
    We purchased wedding bands for both myself and my husband at Greenwich Jewelers. We had such a great experience here!

    You get personal, one-on-one attention, and the staff is very low-pressure and helpful. There's no markup for being a "known" jeweler (like there is at Michael C. Fina and others). My ring was delayed in production (a fault of the designer since I was having it made in a custom metal), but they updated me on the ring's progress every step of the way.

    We also loved the contemporary style of the rings they carry. There are certainly traditional options too, but much of their stock reflects current aesthetics. If you're more of a hipster/indie bride, there are definitely options for you here.

    We liked them so much we already have recommended them to friends!
  • User847641 Sent on 07/01/2012
    5 out of 5 rating
    • Quality of service
      5.0 out of 5 rating
    • Average response time
      5.0 out of 5 rating
    • Professionalism
      5.0 out of 5 rating
    • Value
      5.0 out of 5 rating
    • Flexibility
      5.0 out of 5 rating
    Greenwich Jewelers was recommended to us by a friend, and I am pleased to say our experience was as positive as hers. We purchased both of our wedding bands here, and also got my engagement ring sized by them. We worked with Jennifer, who was extremely helpful and attentive to what we would actually like and would match with my existing jewelry, rather than just trying to upsell me into something flashier. We didn't even place our order the first time we visited the store, but she didn't pressure us, and I felt very comfortable going with them in the end. The sizing service on my engagement ring (custom made elsewhere) was great - fast turnaround and now a perfect fit. 100% recommended.
  • V
    Vanessa Sent on 01/12/2012
    5 out of 5 rating
    • Quality of service
      5.0 out of 5 rating
    • Average response time
      5.0 out of 5 rating
    • Professionalism
      5.0 out of 5 rating
    • Value
      5.0 out of 5 rating
    • Flexibility
      5.0 out of 5 rating
    My husband got my engagement ring and wedding band from them and they are incredible. The service is amazing. The work they do outshines anyone. My husband worked with them to create my engagement ring and then I did the same for my band. They created exactly what we had envisioned. Would recommend them highly to anyone.
  • S
    Sarah Sent on 11/20/2011
    5 out of 5 rating
    • Quality of service
      5.0 out of 5 rating
    • Average response time
      5.0 out of 5 rating
    • Professionalism
      5.0 out of 5 rating
    • Value
      5.0 out of 5 rating
    • Flexibility
      5.0 out of 5 rating
    When my fiance started looking for engagement rings he came across Greenwich Jewelers. As soon as he proposed he could not stop talking about how wonderful Christina was and he insisted we go there to pick out our wedding bands. Throughout the process of designing the engagement ring--which included using a stone from my grandmother's engagement ring and sourcing conflict-free diamonds specifically from mines in Canada--Greenwich Jewelers was exceptionally professional and accommodating. The value for what you get is unbeatable and Christina made the often daunting process of picking out rings stress free and enjoyable. We can honestly say that Greenwich Jewelers will be our go-to jewelers for the rest of our lives. We have and will continue to recommend that all our friends and everyone shop at Greenwich Jewelers.
  • A
    Ari Sent on 12/02/2011
    5 out of 5 rating
    • Quality of service
      5.0 out of 5 rating
    • Average response time
      5.0 out of 5 rating
    • Professionalism
      5.0 out of 5 rating
    • Value
      5.0 out of 5 rating
    • Flexibility
      5.0 out of 5 rating
    After my then-fiancé proposed, we searched for a jeweler to help design my engagement band. Greenwich Jewelers was such a pleasant surprise. It's a small, family-owned place that really takes care of their customers. They helped us work within our budget so I could get exactly what I wanted. We were so thrilled with my engagement ring that we returned a year later to select both of our wedding bands. We will definitely return for our jewelry needs in the future, and would wholeheartedly recommend everyone visit Greenwich Jewelers!
illustration stars

Are you interested?

Send a message