Great Lakes Wedding Gown Specialists Reviews
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4.7 out of 5 rating
4.7 Very good
4.7 out of 5 rating
93 Reviews
94% recommend it
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Quality of service 4.7 out of 5 rating
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Average response time 4.7 out of 5 rating
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Professionalism 4.7 out of 5 rating
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Value 4.7 out of 5 rating
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Flexibility 4.7 out of 5 rating
+8
User photos
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Meredith M. Sent on 08/29/20195 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Very helpful and personalized service!
I took a chance on buying my dress (worn once before) online and when it came stained - though the seller claimed these were not there when she shipped it - I panicked. I researched the best way to take care of such a delicate piece and found Great Lakes Wedding Gown Specialists. I contacted and heard back from Tami very quickly who offered to look at the dress. When I brought it in Tami offered to clean the dress and reassured me that there was hope for my dream dress! When I returned a week later, my dress looked brand new and I loved it even more! I'll be back in a few months for alterations and I am excited to work with Tami's team to make this dress my own! Tami truly cares about her clients, their vision for their special day, and clearly has a passion for what she does. I could not be more thankful for the reassurance and the support!I took a chance on buying my dress (worn once before) online and when it came stained - though the seller claimed these were not there when she shipped it - I panicked. I researched the best way to take care of such a delicate piece and found Great Lakes Wedding Gown Specialists. I contacted and heard back from Tami very quickly who offered to look at the dress. When I brought it in Tami offered to clean the dress and reassured me that there was hope for my dream dress! When I returned a week later, my dress looked brand new and I loved it even more! I'll be back in a few months for alterations and I am excited to work with Tami's team to make this dress my own! Tami truly cares about her clients, their vision for their special day, and clearly has a passion for what she does. I could not be more thankful for the reassurance and the support! -
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Lauren M. Sent on 09/22/20205 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Would definitely recommend!
I had a great experience with this vendor (even during COVID)! They were able to make significant alterations to my dress affordably and within a good time frame! The latch they added to the belt on the back of my dress unfortunately was very weak and broke early on the wedding day - but that is my only complaint!I had a great experience with this vendor (even during COVID)! They were able to make significant alterations to my dress affordably and within a good time frame! The latch they added to the belt on the back of my dress unfortunately was very weak and broke early on the wedding day - but that is my only complaint! -
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Jessica H. Sent on 10/30/20195 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
perfect experience!
they were SO helpful and were able to meet every desire i had for how my dress would fit and i was so pleased!they were SO helpful and were able to meet every desire i had for how my dress would fit and i was so pleased! -
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Kendra C. Sent on 10/29/20195 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Definitely Recommend!
It's not easy handing over your wedding dress and trusting the alterations to come out perfectly. But boy, GLWGS nailed it in every way. From the customer service to the dedication to the amount of detail put into a single alteration, GLWGS exceeded my expectations. To all you soon-to-be-brides out there, you can trust Tami and her team to make your dress perfect for you and your big day.It's not easy handing over your wedding dress and trusting the alterations to come out perfectly. But boy, GLWGS nailed it in every way. From the customer service to the dedication to the amount of detail put into a single alteration, GLWGS exceeded my expectations. To all you soon-to-be-brides out there, you can trust Tami and her team to make your dress perfect for you and your big day. -
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K.l. Sent on 07/08/20195 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Speechless - in SUCH a good way!
I never write reviews, but this one deserves it. To say the least my dress experience was horrible with my 1st seamstress. She totally ruined the dress and I called Tammy and asked her just to dry clean it thinking that my only hope was body tape. She ended up Having me meet with the same stress their. It was a short time frame and yet Karen worked endlessly in order to make it as perfect as it could be. They worked in a short time frame saving me from a seamstress gone bad. They literally saved me. Should have just gone there right from the start, but didn't even know they did alterations. They do - start there. Karen literally saved the dress, even adding some hand beading. The dress came back neatly pressed and clean, and done in a time crunch. Thank you ladies.
Thank YOUI never write reviews, but this one deserves it. To say the least my dress experience was horrible with my 1st seamstress. She totally ruined the dress and I called Tammy and asked her just to dry clean it thinking that my only hope was body tape. She ended up Having me meet with the same stress their. It was a short time frame and yet Karen worked endlessly in order to make it as perfect as it could be. They worked in a short time frame saving me from a seamstress gone bad. They literally saved me. Should have just gone there right from the start, but didn't even know they did alterations. They do - start there. Karen literally saved the dress, even adding some hand beading. The dress came back neatly pressed and clean, and done in a time crunch. Thank you ladies.
Thank YOU -
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Molly Sent on 06/18/20195 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Excellent Experience
I would recommend to a friend, they are very knowledgeable and provide great value to their customer.I would recommend to a friend, they are very knowledgeable and provide great value to their customer. -
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Kelly K. Sent on 12/08/20195 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Perfect Fit and Excellent Service
The thought of leaving my wedding dress in the hands of someone I had never worked with before made me a little nervous, but in meeting Tami and her team at GLWGS, I was immediately put at ease. The seamstress who altered my dress had over 40 years of experience. She took in the bodice, shortened the straps, added bustle hooks, and shortened the length of my dress (which even included removing the scalloped lace trim and reattaching it so that this detailing could be preserved!). GLWGS was very helpful from the appointment reminder emails to teaching my bridesmaid and I how to bustle my dress. Overall, I was extremely happy with how my dress fit and appreciated the excellent service to go with it!The thought of leaving my wedding dress in the hands of someone I had never worked with before made me a little nervous, but in meeting Tami and her team at GLWGS, I was immediately put at ease. The seamstress who altered my dress had over 40 years of experience. She took in the bodice, shortened the straps, added bustle hooks, and shortened the length of my dress (which even included removing the scalloped lace trim and reattaching it so that this detailing could be preserved!). GLWGS was very helpful from the appointment reminder emails to teaching my bridesmaid and I how to bustle my dress. Overall, I was extremely happy with how my dress fit and appreciated the excellent service to go with it! -
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Linda Sent on 07/13/20185 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Tami knows what she is doing. Very professional. I would recommend her services. She is very knowledgeable on vintage gowns. My daughter is wearing her grandmother’s gown which has been stored in a black trash bag for 33 years! The gown with Tami’s touch came out beautifully. Thank you so much Tami! And she is very reasonable! Linda ThomTami knows what she is doing. Very professional. I would recommend her services. She is very knowledgeable on vintage gowns. My daughter is wearing her grandmother’s gown which has been stored in a black trash bag for 33 years! The gown with Tami’s touch came out beautifully. Thank you so much Tami! And she is very reasonable! Linda Thom -
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Madeline D. Sent on 10/30/20195 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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So easy to work with
Tami and her team were very easy to work with. They hemmed, created a beautiful bustle, and pressed my dress. I was so happy with the result! My dressed was stunning and made me feel so amazing on my wedding day.Tami and her team were very easy to work with. They hemmed, created a beautiful bustle, and pressed my dress. I was so happy with the result! My dressed was stunning and made me feel so amazing on my wedding day. -
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Deb Sent on 01/08/20195 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Great service!
Excellent professional help to preserve two wedding gowns. Very cost effective way to keep the wedding gown as a treasure from a special day! Great solution for the bride & mother of the bride.Excellent professional help to preserve two wedding gowns. Very cost effective way to keep the wedding gown as a treasure from a special day! Great solution for the bride & mother of the bride. -
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Sue B. Sent on 08/30/20195 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Alterations
Sherry Hettinga was great to work with. Quick but everything done beautifully!Sherry Hettinga was great to work with. Quick but everything done beautifully! -
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Kendra M. Sent on 12/12/20185 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Mom's wedding dress restyle
My experience with GLWGS was one I will talk about for years to come. I lost my mom 5 years ago and I wanted to honor her by wearing her wedding gown. Her gown just so happen to fit me perfectly but the style was just not me. I wanted to preserve as much of it as I could but I knew I wanted to add my own style to it too. Tami and Sherry were so wonderful to work with. They put my mind at ease throughout the whole process. They were patient with me as I changed my mind many times. They are both so talented at what they do. I would recommend them to everyone, and I already have! I received so many compliments and many people could not believe it was the same dress. Thank you for helping me keep my mom close on my wedding day and giving her gown new life!My experience with GLWGS was one I will talk about for years to come. I lost my mom 5 years ago and I wanted to honor her by wearing her wedding gown. Her gown just so happen to fit me perfectly but the style was just not me. I wanted to preserve as much of it as I could but I knew I wanted to add my own style to it too. Tami and Sherry were so wonderful to work with. They put my mind at ease throughout the whole process. They were patient with me as I changed my mind many times. They are both so talented at what they do. I would recommend them to everyone, and I already have! I received so many compliments and many people could not believe it was the same dress. Thank you for helping me keep my mom close on my wedding day and giving her gown new life! -
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Lindsay Sent on 07/26/20185 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Great service and wonderful quality!Great service and wonderful quality! -
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Grace Sent on 06/17/20195 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Perfectly steamed and preserved
The day before my wedding they steamed my horse hair gown and gave great instructions to keep it perfect until I walked down the aisle. They also did a great job with the preservation after the fact as well. They came highly recommended and did not disappoint!The day before my wedding they steamed my horse hair gown and gave great instructions to keep it perfect until I walked down the aisle. They also did a great job with the preservation after the fact as well. They came highly recommended and did not disappoint! -
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Hailey Sent on 01/30/20195 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Miracle worker
I VERY last minute reached out to see if they could clean my dress (I sold it to another bride living out of state, who’s wedding was the following month and she still needed time for alterations once she received the dress!). I wanted to have the dress cleaned prior to sending, and within 2 days my dress was looking like it did when I FIRST received it prior to my wedding! BRAND NEW. I would recommend them over and over again. Extremely responsive (even via text!)I VERY last minute reached out to see if they could clean my dress (I sold it to another bride living out of state, who’s wedding was the following month and she still needed time for alterations once she received the dress!). I wanted to have the dress cleaned prior to sending, and within 2 days my dress was looking like it did when I FIRST received it prior to my wedding! BRAND NEW. I would recommend them over and over again. Extremely responsive (even via text!) -
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Joy S. Sent on 12/12/20185 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Great gown care!
The team at Great Lakes WGS knows their stuff!The team at Great Lakes WGS knows their stuff! -
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Norma Sent on 12/30/20165 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Tami provided expert advice as we made a purchase off the rack that needed alterations and attention. She expertly provided advice as to the proper way to take the dress in. She is very knowledgeable about the industry and provided us with advice as to how to feel confident about purchasing a designer gown off the rack instead of special order. She set our minds at ease and went about the business of fitting the gown and making light repairs. It was perfect for the day of my daughter's wedding, and she is now preparing the dress for archiving. Also, Tami provided advice on MOB dresses and the prices overall were very reasonable and well worth it! I would trust her with any gown!Tami provided expert advice as we made a purchase off the rack that needed alterations and attention. She expertly provided advice as to the proper way to take the dress in. She is very knowledgeable about the industry and provided us with advice as to how to feel confident about purchasing a designer gown off the rack instead of special order. She set our minds at ease and went about the business of fitting the gown and making light repairs. It was perfect for the day of my daughter's wedding, and she is now preparing the dress for archiving. Also, Tami provided advice on MOB dresses and the prices overall were very reasonable and well worth it! I would trust her with any gown! -
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Britta Sent on 11/12/20165 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Quick and easy. Convenient to pick up and drop off right at my job.Quick and easy. Convenient to pick up and drop off right at my job. -
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Brittany Sent on 08/27/20165 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
I had a custom Anna Campbell designer dress that I took to her to clean. She is so knowledgable and helped out so much, very flexible too. She works out of a dry cleaners office but don't let that scare you. She did an excellent job at cleaning my gown. I plan on using her again to store my gown for me.I had a custom Anna Campbell designer dress that I took to her to clean. She is so knowledgable and helped out so much, very flexible too. She works out of a dry cleaners office but don't let that scare you. She did an excellent job at cleaning my gown. I plan on using her again to store my gown for me. -
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User2551841 Sent on 03/11/20165 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Great Lakes Wedding Gown Specialists took my wedding dress and made an outstanding ring bearer's pillow - Just beautiful
She also made fabric flowers and sashes for the flower girls. Professional and sincere! Highly recommend!Great Lakes Wedding Gown Specialists took my wedding dress and made an outstanding ring bearer's pillow - Just beautiful
She also made fabric flowers and sashes for the flower girls. Professional and sincere! Highly recommend! -
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User2106974 Sent on 04/23/20155 out of 5 rating
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Quality of service 5.0 out of 5 rating
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I am so grateful to have been connected with Tami and Sherry for their services. Together they restored, altered and merged 2 vintage gowns to make a beautiful dress for my wedding. Their professionalism, talent and flexibility was exceptional!I am so grateful to have been connected with Tami and Sherry for their services. Together they restored, altered and merged 2 vintage gowns to make a beautiful dress for my wedding. Their professionalism, talent and flexibility was exceptional! -
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User2550378 Sent on 03/09/20165 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Very professional and quality work. My daughter's gown came back in pristine condition. Many cleaners will not touch beadwork but this was done beautifully. Tami has a variety of services to select from and you will not be disappointed. She has my complete endorsement and recommendation.Very professional and quality work. My daughter's gown came back in pristine condition. Many cleaners will not touch beadwork but this was done beautifully. Tami has a variety of services to select from and you will not be disappointed. She has my complete endorsement and recommendation. -
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Nichole Sent on 08/03/20155 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Tammy was wonderful to work with. She was very informal and kept me up to date on everything that was going on with my dress. She is wonderful and I will definetly be going back to her.Tammy was wonderful to work with. She was very informal and kept me up to date on everything that was going on with my dress. She is wonderful and I will definetly be going back to her. -
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User2588208 Sent on 04/26/20165 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Tami came to my house to pick up my dress and drop it off which worked out great!Tami came to my house to pick up my dress and drop it off which worked out great! -
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Courtney Sent on 01/06/20155 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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I was so happy to get to meet Tami and work with her for my wedding attire! I was looking for someone to help me clean and basically re-image my mother's veil so I could use it for my wedding. My mother's veil was made specially for her by her godmother, so it is a treasured piece. Tami cleaned the veil so that it practically shone with newness even though it is quite old! It looks amazing. She also took it off of my mother's juliet cap and placed it onto a comb so I can wear it easily in my updo. It is stunning, and the price was so reasonable that I almost didn't believe it. If I can hire Tami and the Great Lakes Wedding Gown Specialists again (for this wedding or a relative's wedding), I absolutely will!I was so happy to get to meet Tami and work with her for my wedding attire! I was looking for someone to help me clean and basically re-image my mother's veil so I could use it for my wedding. My mother's veil was made specially for her by her godmother, so it is a treasured piece. Tami cleaned the veil so that it practically shone with newness even though it is quite old! It looks amazing. She also took it off of my mother's juliet cap and placed it onto a comb so I can wear it easily in my updo. It is stunning, and the price was so reasonable that I almost didn't believe it. If I can hire Tami and the Great Lakes Wedding Gown Specialists again (for this wedding or a relative's wedding), I absolutely will! -
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