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Grace Limousine and Shuttle Reviews

Grace Limousine and Shuttle

Grace Limousine and Shuttle

Manchester, NH
4.7 out of 5 rating, 101 reviews
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Reviews

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  • Quality of service
    4.7 out of 5 rating
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  • Professionalism
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Awards

101
WeddingWire Couples' Choice Awards 2020 Winner
WeddingWire Couples' Choice Awards 2018 Winner
WeddingWire Couples' Choice Awards 2016 Winner
WeddingWire Couples' Choice Awards 2015 Winner
WeddingWire Couples' Choice Awards 2013 Winner
WeddingWire Couples' Choice Awards 2010 Winner
  • Margot
    Margot Sent on 10/19/2025
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    Excellent transportation service

    Grace Limousine was the perfect choice for our wedding at a private residence in the lakes region of New Hampshire. There were several logistical challenges including limited parking, a one way in / one way out narrow dive and tight schedules on pickup and drop off which Grace Limousine's team handled expertly. The team was very organized and responsive prior to the event and made sure all of our guests arrived and left safe and on time, and we were able to enjoy our day without having to worry about guest transit. We would highly recommend Grace Limousine for your special day.
  • Kelly
    Kelly Sent on 11/30/2024
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    Professional and Great Service

    It was an excellent experience working with Grace Limousine and Shuttle for our Wedding! Nikki was a great coordinator to work with and the services the day of the Wedding were so smooth.

    We could not have asked for a better experience!
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    C1F1Ca41Ee2E430917E7E46073161Eec92Fc4B81 Sent on 10/21/2023
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    Great Experience!

    Our limo driver was absolutely amazing! Grace Limousine was very good about communication and answering any questions I had!
  • illustration stars

    Are you interested?

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    Diana Sent on 08/01/2023
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    Reliable, kind, and professional

    Black Tie/Grace Limousine did a great job shuttling guests to and from our wedding. The bus was clean and modern and the driver kind, professional, and even checked the hotel lobby to make sure guests were not left behind. They followed the itinerary to a T and were very reliable in getting our guests to our wedding ceremony on time and safely getting them back to the hotel late into the night. Thank you Black Tie/Grace Limousine for taking care of our wedding guests!
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    Jacqueline Sent on 07/20/2023
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    Outstanding Staff

    I booked an 8 person limo to bring myself and my bridal party from our hotel to our wedding venue. The price was the most reasonable around. Car was clean and even came with a bottle of champagne. Most of all the driver was so kind and professional. She was genuinely excited to celebrate part of my day with me and even gave me a big hug for good luck.
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    Jade Sent on 01/10/2022
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    Great and professional service!

    My husband and I worked with Grace Limo for our wedding on October 8, 2021. We used Grace Limo for both our wedding day as well as our rehearsal dinner. We rented the trolley for the wedding party on the day of the wedding. It was a beautiful vehicle and perfect for photos. Ours came equipped with champagne and water, and there was a hookup for music! There is plenty of space and it’s perfect for brides who don’t want to be stuffed in a vehicle or have to sit and wrinkle their dress. You can stand comfortably! We also rented one of the 55 passenger buses for the evening before to transfer our guests to and from the hotel and restaurant for the rehearsal dinner. The bus was a comfortable charter bus that fit our very large guest amount perfectly. We were able to bring coolers with drinks on as well. This vehicle also has a music hookup for your phone to play music. I want to say there was a bathroom on it, but you would need to double check that! Both days we worked with wonderful drivers who were friendly and accommodating, as well as on-time and professional! The prices are great (gratuity is included) if you’re looking for a clean and classy form of transportation. If you have any questions, definitely reach out to Nikki from Grace Limo. I spoke with her often and she was wonderful! My wedding venue, LaBelle Winery, recommended them to me, and I’m glad they did!
  • Sophia
    Sophia Sent on 08/27/2021
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    Great experience for wedding transportation

    Grace Limo was so professional and easy to coordinate with. They were reliable and flexible. Everyone had great things to say about them!
  • Emily
    Emily Sent on 12/15/2020
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    Incredible Service

    Grace limousine provided exceptional customer service from the beginning. The drivers were incredibly helpful, polite and punctual. 12/10 would recommend and would use again.

    Thank you for providing awesome service on my big day!
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    Maggie Sent on 10/30/2020
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    Professional and Easy to Work With

    We used Grace Limo for shuttle busses and bridal party limousines, they were great to work with and had detailed procedures and cleaning standards (since we had our wedding in 2020) which helped us keep our guests feeling comfortable and safe. Would recommend them to anyone looking for a professional limo service.
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    Brettney-Brae Sent on 12/12/2019
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    Simply the best!

    Dan was LITERALLY the man!! He picked us up right out front of our hotel room and instantly greeted us with a smile, telling me how absolutely stunning I looked. I will never forget that! His customer service and just all around personality shined and made it such a great experience, from making sure that the A/C was on and running, to helping my now brother in-law get his phone connected to their bluetooth so we could blast some tunes! After the ceremony we were greeted with none other than a RED CARPET back into the coach and he popped a bottle of ice cold champagne for my husband, myself and my entire wedding party (a total of 8 of us). This guy is TOP NOTCH and I've recommended them numerous times! Will definitely hire them again but only if we get DAN THE MAN!! Thank you for your great personality, your kind heart and your genuine character!
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    Kristin Sent on 11/05/2019
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    Loved them ❤️

    Grace limo was fantastic. Our drive was awesome and fun and professional. I'm so glad we went with them. We also used their shuttle services to get our guests to and from the hotel/venue, on time friendly and just all around great to work with. Thank you Grace Limo. Pleasure working with you

    Grace Limousine and Shuttle's reply:

    Congratulations again Kristin! We truly felt honored you allowed us to be a part of your special day!
  • Jennifer
    Jennifer Sent on 10/30/2019
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    Best customer service!

    10.11.19 - we selected Grace Limousine to bring ourselves and wedding party to the venue from the hotel. We cannot recommend them enough. At the beginning of planning we thought we would need vehicles, but as time went on we realized we could do with just one. Fully aware and understanding our contract, we accepted the loss, but Rae assured us the 2nd limo would be booked. A couple weeks outside our wedding, this had not been the case, but without prompting Rae released us from our contract for the 2nd vehicle. This is just one huge example of how much this Limo company values their customers. Throughout the entire process, Rae was attentive, flexible, willing to make schedule changes. I felt like we were friends by the week of the wedding! She is a saint and very very good at her job and makes couples feel very special. On the day of the wedding, the limo was early and got the entire party to the venue ahead of schedule. He was professional, kind, personable, and again ON TIME, which was my primary request. I highly recommend Grace Limousine. Very affordable, easy to work with, and just down to earth great people. You wont regret this decision! Thank you Rae and everyone at Grace Limousine!

    Love Tom and Jenn
  • Minna
    Minna Sent on 09/29/2019
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    Great shuttle service

    We used Grace limo for a 14 passenger van for our wedding in NH and they were great! Rae was very responsive to any questions I had and day of we had no issues with the shuttle and they provided great service. Thank you Rae for all your help!

    Grace Limousine and Shuttle's reply:

    Hi Minna, thank you so very much for allowing Grace to be a part of your special day! We look forward to any future opportunities to work together again.
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    Kristen Sent on 09/29/2019
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    Great Transportation Service

    Grace Limousine provided transportation on our wedding day in September 2019. We worked with Rae who was incredibly responsive and helpful during the whole process. Rae was able to help us craft a plan and schedule for both ourselves (the Bride and Groom) to and from the venue as well as all our guests. She provided helpful guidance as we tried to determine what size vehicle would work best and what the timing would look like. It was especially helpful in the morning as all the bridesmaids and bride had to go to a separate location to get hair/makeup prior to getting to the venue.
    The vehicles themselves and drivers were stellar. We used the 8-passenger limo for the bridal party morning transportation and there was champagne and plenty of room in the car. It made the whole day feel so much more special. For our guests we got a 44-passenger coach which was prompt and got all our guests to our venue on time. All vehicles were clean, luxurious, and most importantly - early! It made such a difference on our wedding day to feel so confident that we and our guests would get where we needed to go on time. I would highly recommend Grace Limousine for any event.
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    Bryanna Sent on 07/23/2019
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    Great service

    We used Grace for our wedding party limos to ride from the hotel to the venue. They were very easy to work with, on time and professional. They had champagne waiting for us which is always a plus!

    Grace Limousine and Shuttle's reply:

    Hi Bryanna!

    Thank you so much for allowing Grace to be a part of you special day! It was such an honor!
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    Nikki Sent on 05/09/2019
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    Thank you!

    Our limo driver was very friendly and made our venue getaway so easy. The limo service was wonderful! Thank you!

    Grace Limousine and Shuttle's reply:

    Thank you Nikki! We consider it an honor to have been a part of your special day. Congratulations again!
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    Sarah Sent on 04/10/2019
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    Our Driver was Amazing!

    We used Grace Limo for our wedding day and we received fantastic service. We were assigned Jen as our driver and she was extremely friendly and accommodating and made every single effort to ensure that our day was beautiful!
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    Rebekah Sent on 09/12/2018
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    Grace Limousine did an amazing job as the transportation for my wedding. We went from Norwich VT all the way to Boston. The driver did an amazing job making it a comfortable and fun drive. Would highly recommend using this company!
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    Meghan Sent on 07/24/2018
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    If you want a quality driver for your big day look no further. Make sure you book in advance because these guy are popular. All the customer service representatives were so helpful, and our driver was amazing. He made sure all of the wedding party had an altoid and that my dad had plenty of tissues. He even called the morning of to make sure he had the right address for the pickup. After the ceremony he made sure that my husband and I got in the car and ensured there was champagne ready to go. These guys were professional from start to finish.
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    Erica Sent on 07/01/2018
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    Grace Limousine did an amazing job providing transportation services to our wedding. We booked two coach buses for our guests and one party bus for the wedding party. Everything went of without a hitch and the buses were phenomenal. Rae was hugely supportive throughout the whole process and put our minds at ease that Grace would take care of us on our big day.
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    Brittany Sent on 05/26/2018
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    We hired Grace Limousine for our 5/12 wedding in Massachusetts. The company and driver were professional, responsive to calls/emails and friendly. Our wedding day was very rainy and the driver went above and beyond to make sure my wedding party and I stayed dry. He was so kind and helpful I cannot say enough about him. The limo arrived early and they confirmed everything with me the day before. I highly recommend Grace Limousine for weddings or any special event!
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    Gale Sent on 09/15/2017
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    Grace limousine went above and beyond for my daughter's wedding on 9/9/17. The driver was wonderful: very helpful, professional and right on time. He even had champagne ready for the newlyweds after their ceremony! Would highly recommend them!
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    Carol Sent on 07/24/2017
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    Grace Limo was very professional. Our driver was cracking jokes when he picked me and my bridesmaids up. He was a great driver and showed us how the limo radio worked and even popped a bottle of champagne for us. He was on time - which is very important!! Highly recommend this service for wedding limo service.
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    User2779548 Sent on 09/22/2016
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    The limo and the bus were perfect and both drivers were so courteous. The bus driver even returned back to the hotel after he dropped all of the guests off because someone forgot a purse onboard. I would definitely recommend this company to anybody for any event. I know I will be planning another adventure with them.
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    Samantha Sent on 05/26/2016
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    Grace Limousine was truly top notch. Their driver arrived 15 minutes early, took fantastic care of us the whole ride to the venue and when we arrived made sure we had a clear entrance into the bridal suite of the venue where no one would see me. A++!
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    Cheryl Sent on 02/01/2016
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    Rae is a treasure to work with when planning wedding services. We had some silly requests for our transportation services, and she was more than happy to accommodate!
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    Brittany Sent on 11/13/2015
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    Grace Limo was awesome! Our driver that night was so friendly and caring to make sure everyone got into their doors okay! (We were a bit tipsy) he was so helpful and a really good driver! The lady who made the reservation was also very helpful and followed up multiple times to ensure perfection.
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    Brianna Sent on 09/24/2015
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    At the last minute we were rapidly searching for transportation for our wedding party, we only needed services from the hotel to the venue but were having trouble securing anything. Then we discovered GRACE... within one day we had everything set in stone. Rae was incredible at talking through the logistics (including whether the limo would clear an arch way that I had no idea about- things I wouldn't of considered!) She was so helpful and I was so at ease. On the day of our wedding, the limo driver was easy going and got all of us to the venue without an issue. Would use them again!
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    User2182867 Sent on 08/01/2015
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    Grace Limousine was fabulous! Rae the booking agent was so very helpful with the planning, and Jimmy our driver was professional and executed multiple stops flawlessly, through New Hampshire, Vermont and New York for a fabulous wedding day! All of our guests had a fabulous time and enjoyed the experience! we highly recommend them!
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    User2216221 Sent on 07/08/2015
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    Rae was a pleasure to work with! Grace Limo was able to provide all of the wedding services we needed. The buses and limos showed up exactly on time and left the hotels when we needed them to. They were also there perfectly on time to pick everyone up. The buses were clean and nice, and the drivers were really helpful. We didn't have to worry about a thing thanks to Grace Limo!
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    Janelle Sent on 02/02/2015
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    We used Grace Limousine for our transportation to and from the ceremony. Rae was very personable and so helpful in figuring out our timeline. We felt confident that this important part of our day would go smoothly! Also, our driver provided excellent service as well! I would definitely recommend Grace Limousine!
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    Amber Sent on 11/19/2014
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    Rae and the entire Grace Limo Team were excellent.
    Rae was extremely helpful and responsive to all our needs in regards to transportation to and from all our locations the day of our wedding. She responded quickly to all of our questions and showed us multiple options when we were viewing the vehicles.
    Both drivers we had were professional, arrived on time and accommodated everyone in our bridal party.
    We would highly recommend Grace Limos for all your transportation needs.
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    User5818915 Sent on 10/12/2014
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    We used grace for our limo and they were great ! Would def use them again
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    Alicia Sent on 08/28/2014
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    I hired Grace for our wedding and loved them. The chauffeur was so friendly and funny! Rea was a pleasure to work with throughout the process. I would absolutely hire them again!
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    User3416418 Sent on 06/23/2014
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    Top notch service and so accommodating to us for your wedding. I would highly recommend Grace Limosine!
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    Jennifer Sent on 06/17/2014
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    We used Grace for our wedding party transportation on our wedding day in addition to airport transportation for one of our International guests (whose flight did not arrive in Boston on time). We were extremely pleased with Grace's flexibility and assistance with the arrival of our International guest as well as the services provided to our wedding party and my husband and I after our reception. The drivers were well dressed, very friendly and accommodating. The vehicles were clean and modern. We would highly recommend this vendor.
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    Shannon Sent on 06/08/2014
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    We were very happy with our driver (I believe it was jim). He was happy to change the route when we told him of traffic reports, and he accommodated us when we changed picture locations (due to rain). He even arrive a little early. Before the day, my emails were answered very promptly. The limo was clean, and the service was great!
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    Kristen Sent on 09/30/2013
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    Grace Limo was amazing. They were on time and very professional, making us feel at ease on our wedding day. The driver also helped me in and out of the car, down the stairs of the church, and even provided fashion tape for my dress that needed help staying put.
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    Mariah Sent on 09/09/2013
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    Heather was great to work with and very professional. I'd definitely recommend Grace Limo!
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    User1407265 Sent on 09/08/2013
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    Grace Limo was a pleasure to work with. We met Richard at the Sky Meadow preview and requested him to be our driver which was a wonderful choice. He was a a true pleasure to work with. He arrived early, was very polite and very on top of things. He reminded me I needed my flowers as it was a bit hectic leaving and I had totally forgot. He even knew a nice little hiding spot for a tissue for brides during their first look if they get teary eyed. It was those little things that really showed we made the right choice with picking him and Grace Limo!
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    Elizabeth Sent on 09/03/2013
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    We hired Grace Limousine for a couple of different vehicles to shuttle guests back and forth between venues. They were very professional and Rae from the office was so nice to deal with. They were also punctual at the events we hired them for (the most important part!).
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    Emily Sent on 07/29/2013
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    We booked a large limo bus from grace limosine and it was perfection. Our driver was fantastic and went above and beyond getting our wedding party to our photo location despite some hiccups. I couldn't have been happier with the service.
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    Caitlin Sent on 04/16/2013
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    My husband and I recently got married and we used Grace Limousine for our transportation to and from the church/reception. Grace Limousine helped to make our wedding day very special; they were very professional and friendly when booking our limo, and they are very appreciative of our military. My husband is in the Navy and they honored his service with a military discount on our limo. Our limo driver gave us the "white glove" and red carpet treatment (literally), we also had champagne as part of our wedding package, with our limo ride to the reception. Our limo driver was very friendly, helpful, and funny; he really made us feel comfortable and special on our wedding day. Thank you Grace Limousine!
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    Kaylie Sent on 07/24/2012
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    Great service!!! Very easy to work with, very professional. Our driver was great and the limo was very comfortable. Would highly recommend!!
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    Janelle Sent on 05/27/2012
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    Grace was fantastic! They provided transportation for us for the bachelor party and wedding, and will soon be transporting us for our honeymoon. Their service is reliable and professional, and the limo for the wedding day was fabulous, complete with red carpet and champage. The booking employee was great to work with, and the drivers were professional and enjoyable.
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    Rachael Sent on 02/23/2012
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    Grace did a great job for both my wedding and honeymoon. I have used them before and would use them again. They maybe slightly more expensive than other vendors in the area, but you definitely get what you pay for. With Grace, I know I am getting a high quality new looking limo, and excellent service.
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    Amy W. Sent on 12/21/2011
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    Professional, on time, great service, quality drivers, beautiful and mainteined fleed - A+.
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    Beth Sent on 11/29/2011
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    Outstanding!! Our divers were on time with polished vehicles, kept us relaxed and were ready with Altoids before the ceremony and champagne after. These fantastic gentleman were the ones to fix my train before I walked down the aisle! I can not say enough positive things to support this service. And they bill from pick up to drop off - not from when the vehicles leave their lot!
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    Stephanie Sent on 11/03/2011
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    Let me just say, if you have the opportunity - Request "007". He is the best limo driver I have EVER seen.

    We got the 12person stretch Navigator. The limo was absolutely BEAUTIFUL. I wish it had been white (it was black) for my wedding, but that was a minor detail. The limo had touch screen comands for everything you can imagine. Grace Limo included 2 bottles of Champagne (Cook's) and we also brought bottles of beer for the groomsmen.

    "007" met at my parents house, where he greeted my parents, bridesmaids, and myself. He helped me down the stairs, to the limo, as well as into the limo. He constantly addressed me the passengers by name, showed me how to work the touch screen and did so with a more than positive attitude. I felt as though his attitude was genuine, and he really wanted to make my day the best it could be.

    Before they opened the doors for me to walk down the aisle, "007" fluffled my train to make sure I was picture perfect. He waited outside, opened the bottle of champagne when we walked out - and we toasted with the bridal party.

    I am a lifetime Grace Limo customer, and will always request "007".
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    Brandy Sent on 07/13/2011
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    I was so impressed with every step of the process. Grace Limo was so easy to deal with, I had no anxiety on my wedding day about having to pay gratuities but i was able to add that into the price when i paid for my package. The service was amazing! I was offered mints before I walked down the asle... it doesn't get better then that! I was so grateful that I chose this company. Grace Limo ROCKS!

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    Christine Sent on 07/06/2011
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    Our driver was amazing,he went above and beyond of what was expected. Our Driver, Tom, was so pleasant and kind. He helped not only the bride in the rain but also each wedding party member and our photographer! Tom stood in the rain holding an unmbrella over the photographer while she took some shots.
    Grace was a pleasure to work with, we highly recommend them.
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    Brooke Sent on 04/10/2011
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    We had the luxury limo bus which was awesome! They were very professional and a great value!
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    Amy Sent on 11/29/2010
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    Grace provided us with a limo for the bridal party, and a larger luxury van for some of our guests. We were able to change the timing at the last minute with no problem. The drivers were excellent, very professional and pleasant. They made this part of the day easy and worry free!
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    Sarah Sent on 09/12/2010
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    very professional, a lot of fun, and were on time. Eddy was awesome!!!!! we loved having him as our driver!!! :)
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    Ami Sent on 08/03/2010
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    We had a great experience with Grace Limo. The driver was their to pick me and my bridesmaids up early but didn't rush us. She took time to make sure that my dress was packed safely in the car and got us where we needed to be on time.
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    Caitlin Sent on 06/08/2010
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    Everyone at Grace was a pleasure to work with. We were especially lucky to have Eddie as our driver. He was both professional and funny. He pulled out all the stops and very much was a big part of making me (the bride) feel very comfortable. Eddie really went above and beyond!
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    Zachary Sent on 11/13/2009
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    I can not even say how happy we are with Grace Limo in general but especially our driver who was SO helpful and such a great guy. He made our wedding just that much easier. He even showed up early! We were so happy with Grace Limousine would highly recommend them to anyone!
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    Anais Sent on 10/21/2009
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    Grace limousine is such a wonderful limo company they provided us with wonderful care from the time i picked up that phone, till my last wave goodbye to the limo driver. I was so happy with every thing my driver was so respectful to all my family . thank you so much i will be calling again to use your services in the future. From Mrs. Candelario
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    Elaine Sent on 10/09/2009
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    We were very impressed with the professionalism of all the staff. Anese was so very helpful and always available to answer any questions I had. Our chaffeur Richard was such a gentlemen was there to help us throughout the time with us.
    I would highly recommend Grace Limousine for any special occasion because they definitely make your special occasion more special.
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    Julie Sent on 10/08/2009
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    We called Grace Limo on very short notice (4 days before our daughter's wedding to an Army soldier who got last minute leave). We weren't expecting much on such short notice but the limo was larger than we requested at no extra charge and we were given a military discount of 10% off. Our driver, Richard, was outstanding or gracious in his service. He treated our daughter like she was Cinderella going to the grandball! We could not have asked for better service. Our chaffeur was a very memorable part of our familys special day. We'd highly recommend Grace Limo. Ask for Richard! He's a gem!
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    Jennifer Sent on 02/19/2009
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    We rented a white antique Bentley for the girls and I. It was a beautiful car. The driver was very kind and funny. He talked to us the whole way there and made us laugh. He helped the girls in and out of the car, fixed our dresses for us, and gave us a very comfortable ride.

    The guys took a white limousine. Again it was a great ride, and worth every cent we paid.

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    Lindsay Sent on 11/02/2008
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    We had the absolute best driver! He was funny, sweet and very helpful. He treated us like royalty! He was very accomodating and definitely knew the ropes as far as weddings are concerned. Grace is the way to go!
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    Stephanie Sent on 10/27/2008
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    We were so greatful to book a limo in such a short time. The drivers were great and we all got home safe!
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    Bethany Sent on 09/29/2008
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    This Limo service comes highly recommended.

    I know from other experiences the company itself can be great but it also depends on the driver and our driver was just so professional and really made us feel quite special on our day. He was great with everyone and even toasted us on behalf of himself and the company as we entered the limo from our ceremony. If ever we will need a limousine again we will be going with Grace and requesting the same driver!
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    Jennifer Sent on 09/24/2008
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    Excellent. Our driver was smiling the whole time so he's great in pictures and was very helpful on our snowy wedding day. He even helped me out with my gown as my father and I were the last ones to walk down the asile. FIRST RATE service.
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    Lula Sent on 09/03/2008
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    Excellent experience all the way. When I called to inquire about booking, Anise recommended booking them at a bridal show as we would receive a discount. All emails and calls were responded to promptly and professionally. The day before, I received a call confirming everything (they beat me to it - I was going to call them). They also reviewed who I should call if I needed to change anything - assuring me that it wouldn't be in issue if anything had to change. The limo was very clean and the driver professional at all times. As it rained a bit right before the ceremony, he even held an umbrella and escorted non-limo riders into the church as well. He helped with my dress, train, and bouquet. He was there when we needed him otherwise we didn't know he was around. He set up the champagne OUT of the limo, and even decorated the ice bucket with some fresh flowers he gathered. I didn't even try to call other limo companies as I knew they were reliable and would deliver an excellent experience. Overall, an excellent experience and a very stress-free way to start off the whole show!
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    Leeann Sent on 09/01/2008
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    I cannot say enough good things about this company! I worked with Anise to book this and she was very helpful and prompt at returning messages. The chauffeur we had the day of (I believe his name was Byron) went above and beyond - he picked everyone up on time, when it rained he shuffled me and my wedding party inside and when it stopped he was wiping down the seats with the staff of the venue. If you are looking for exceptional service, Grace Limousine is the way to go!
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    Nicole Sent on 08/26/2008
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    Great driver, nice limo........... you will not be disappointed with this company!
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    Laura Sent on 06/24/2008
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    Beautiful limos and excellent service!! Made for an amazing day!
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    Marla Sent on 11/06/2007
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    We were extremely impressed with Grace Limousine. Though we were initially skeptical of their claim that they cost more than the competition but only because they're that much better (roughly paraphrased), we weren't disappointed.

    In addition to a limo, we required a bus to shuttle our guests between our reception and ceremony site. During our initial contact with Grace Limo, Anise, one of the representatives, went out of her way to track down a company that could help us, and taking it one step further, advised us to contact them directly so that we could avoid paying extra fees by booking through Grace Limo. We were extremely impressed by Grace's willingness to forgo their bottom line in the interest of helping a customer.

    Our wedding-day service was just as impressive. Jennifer, our chauffeur, made sure that we were comfortable and well cared-for on the ride to the ceremony. When we arrived and waited for our cue to exit the limo for the beginning of the outdoor ceremony, Jennifer coordinated with the groomsmen to make sure that everything was in place. Following the ceremony, she trekked out to the woods (where we were doing photos) with shawls we had left in the limo in case anyone needed them. Before entering the limo for the drive to the reception, we were treated to a red-carpet champagne toast.

    Standout service!
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    Lisa Sent on 05/10/2007
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    We liked them so much, we've used them since the wedding.
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    Kristin Sent on 05/10/2007
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    I've recommended Grace Limousine to artists and VIPs who perform at the theatre and our brides for YEARS, and they've never let me down. They are THE BEST limo company, bar none.

    I knew that on my wedding day, I would not trust my transportation needs to anyone else. Anise (their wedding coordinator and my chauffeur) helped me carry my gown (held it for the WHOLE receiving line!), put on my dad's boutonniere, champagne toast, red carpet, fluffed my dress just as I was about to walk down the aisle…I could go on, but I shouldn't need to. Just book them!
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    Lindsay Sent on 05/21/2013
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    Grace was always polite, responsive and made the planning very stress-free. They were on time, courteous, personable without being intrusive, and the service was great. They're not the priciest out there, but they are a bit on the higher end. I was able to find a few that were lower price, but I just didn't want to take the chance of spending less money and getting a crap company so I'm glad we spent the extra money here.
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    Kate Sent on 03/12/2012
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    We only needed a limo for an hour (to get us to the venue) and they were very fliexible and were willing to do that. They were very reasonable and were perfectly on time. The driver was professional and very friendly. Great experience!!
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    Kimberly Sent on 07/12/2010
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    Simply outstanding! So polite and professional. I felt like a Princess in their limo!!
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    Victoria Sent on 08/05/2023
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    Treated like celebrities!

    Our drivers were so nice and accommodating! They helped us into the limos and popped a bottle of champagne for the ride to the venue.
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    Sandra Sent on 10/31/2017
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    I hired Grace Limousine service for my daughters wedding, a limo, a transport van, and a 36 passenger bus. Rae, the event coordinator was outstanding. She helped plan the trips needed for the guests and for the Bride and Groom. The drivers were outstanding! Polite, professional and right on time. I would highly recommend Grace Limo, you will not be disappointed. Make sure you ask for Rae, she's the best.
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    Denise Sent on 09/07/2017
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    I can't say enough about my experience with Rae at Grace Limo. She was always very responsive, helpful and extremely flexible. Our daughter's wedding was complemented by the wonderful service and staff from Grace. I would highly recommend them to anyone needing professional services of this nature. Thank you, Rae!
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    Chelsea Sent on 10/05/2016
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    I would definetly reccomend this limo service for any couple wanting to feel like royalty at their wedding. The service is fantastic and very easy to wrok with. I actually ended up having to cancel one of the limos a
    couple weeks before the wedding and it was not a problem for them at all. They are a little pricey but worth it for those who can afford it.
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    Katelyn Sent on 10/07/2011
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    We used Grace Limousine as designated drivers for our guests after our reception. It was a little bit of a stretch for the budget we set, however we really needed to provide an option for our guests who couldn't drive - Grace fit the bill! The drivers we're very professional, the vehicle clean and comfortable and everyone got home safe and sound. Thanks Grace!
  • Lindsey
    Lindsey Sent on 07/25/2010
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    Our driver (Jimmy) was very professional. He was on time, dressed nicely, and friendly! We had the Bentley (which doesn't have AC) but it looks beautiful in pictures! I would definetely reccommend Grace Limousine!
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    Amy Sent on 10/08/2009
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    We had a very good experience with Grace Limousine. They met our every need and the driver especially went out of his way to make our wedding very memorable. We would certainly recommend them to anyone.
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    Christina Sent on 05/06/2012
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    Provided a great service, a little pricey but overall great company.
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    Leanne Sent on 12/09/2011
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    grace offered me great service and when it came to toasting after the ceremony they not only offered me chanpaign but also sparkling cider as i dont drink. they helped keep me calm and got my train ready to walk down the aisle and one of the drivers told me a joke before the doors opened so i would smile and forget how nervous i was. afterwards we had a town car just for the two of us. my only regret was that my dress was so big it didnt really fit in the smaller car and ha i thought about it i might have gotten a whole limo to got to the reception in for more comfort
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    Christine Sent on 06/21/2008
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    Very professional and responsive. I requested a specific driver who was available and provided far more than just transportation. He was extremely knowledgeable about timing and specifics regarding the church ceremony---from procession to receiving line. The limo was very clean both inside and out. I would strongly recommend Grace Limo, and would use them again!
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    Alysha Sent on 10/16/2017
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    We used grace limo as the transportation for the bridal party the day of our wedding and can't say enough great things. They were on time, had champagne, a music connector, were pleasant and inviting and allowed us to have fun on the way to the wedding! Thank you for accommodating us perfectly!
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    Kathryn Sent on 11/16/2010
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    We had two Mike's from Grace Limo. They were absolutely the best! Their limos were incredible and they transported us with ease. I would highly recommend Grace Limo!
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    Angela Sent on 10/22/2014
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      4.5 out of 5 rating
    • Flexibility
      5 out of 5 rating
    Overall, the company has beautiful vehicles and most of the drivers were great. Considering the complexity of my request for pick up and drop off locations and numbers, they did an amazing job working to get all of my out-of-town family to and from the wedding. Rae was so very helpful and great to talk to and after hours on the phone we figured everything out. The problems were few, but the one limo driver missed one pick-up, which happened to be my stepmother-in-law and her family. This may have been due to a delay and them just missing each other because the driver was delayed dropping my bridal party off at the venue. The big problem came during the reception. I had paid (a lot!) to have the largest luxury bus waiting should any of my guests need to go back early. My cousin needed something off the bus and it and the driver were nowhere to be found. Maybe he just happened to need a snack break at that time...it was a long shift. But I can't say whether or not he would've been there any other time because that was the only time we tried to find him. The dispatch called the driver on speaker and my cousin heard him making a very unprofessional ethnic slur about my family, which she was not meant to overhear. This was the only major issue of the night. One unprofessional driver. I am sure he has been dealt with in some way shape or form by the company.
    Now I will say that Michael Campbell, the CEO, was very easy to contact and very helpful and efficient with making up for the actions of his staff member, which is why I still give the company a great overall review. I don't want to bash the whole company due to the actions of one driver. I would still recommend this company. They did an overall great job with my complicated wedding!
  • H
    Eirinn Sent on 07/26/2011
    4.4 out of 5 rating
    • Quality of service
      5 out of 5 rating
    • Average response time
      5 out of 5 rating
    • Professionalism
      5 out of 5 rating
    • Value
      4 out of 5 rating
    • Flexibility
      3 out of 5 rating
    Grace was awesome, although a little higher priced than I had hoped. The driver was fantastic and the customer service, especially Heather, were awesome. Their follow up was amazing and consistent. The only issue I had was that I wish I could have split up the required 3 hour reservation time as we didn't need to go anywhere after the ceremony because the reception was at the same location.
  • N
    Noella Sent on 07/09/2010
    4.3 out of 5 rating
    • Quality of service
      5 out of 5 rating
    • Average response time
      3.5 out of 5 rating
    • Professionalism
      5 out of 5 rating
    • Value
      4 out of 5 rating
    • Flexibility
      4 out of 5 rating
    Very good value and the bus was great to fit all 22 of us.
  • A
    Amy Sent on 11/03/2013
    4 out of 5 rating
    • Quality of service
      4 out of 5 rating
    • Average response time
      4 out of 5 rating
    • Professionalism
      4 out of 5 rating
    • Value
      4 out of 5 rating
    • Flexibility
      4 out of 5 rating
    We had a rented suv take us from the reception to our home. The chauffeur was professional and very nice.
  • A
    Amy Sent on 10/07/2008
    4 out of 5 rating
    • Quality of service
      4 out of 5 rating
    • Average response time
      4 out of 5 rating
    • Professionalism
      4 out of 5 rating
    • Value
      4 out of 5 rating
    • Flexibility
      4 out of 5 rating
    After a little miscommunication about there being 2 limos instead of 1 but it worked out in the end with a cool stretch Lincoln Navigator & Rick was a good driver - just needed better directions
  • O
    Olivia Sent on 10/16/2008
    3.5 out of 5 rating
    • Quality of service
      3 out of 5 rating
    • Average response time
      2.5 out of 5 rating
    • Professionalism
      5 out of 5 rating
    • Value
      4 out of 5 rating
    • Flexibility
      3 out of 5 rating
    This company is very professional and came highly reccomended to me. They were on time to drive all of us to the ceremony. Unfortunately, although we had booked a town car for the ride home, it never showed up. I was also still charged! So my new husband and I were left stranded without a ride and there were no other cars available for the night. So his parents thankfully gave up their town car for us to go home in and they hitched a ride with some friends. We hadn't planned on that. I was extremely disappointed with the lack of quality of service with Grace Limousine.

    Grace Limousine and Shuttle's reply:

    Somehow this reservations was missed by both parties. The mother of the groom did give up her vehicle so the bride and groom could have a ride home, but her cash payment was refunded, so this trip was never paid for. We are very sorry this happened, and wish you both our very best.
  • J
    Jennifer Sent on 09/03/2008
    3.4 out of 5 rating
    • Quality of service
      3.5 out of 5 rating
    • Average response time
      3 out of 5 rating
    • Professionalism
      3 out of 5 rating
    • Value
      5 out of 5 rating
    • Flexibility
      2.5 out of 5 rating
    We were a little rushed
  • K
    Karen Sent on 08/12/2008
    3.3 out of 5 rating
    • Quality of service
      3.5 out of 5 rating
    • Average response time
      4 out of 5 rating
    • Professionalism
      3 out of 5 rating
    • Value
      4 out of 5 rating
    • Flexibility
      2 out of 5 rating
    The day of my wedding, the driver told me that we had to "hurry up" because she had another appointment and couldn't be delayed (after the manager had already told me we could have the driver for longer if we needed). The morning after the wedding, we also used this limo service for a ride to the airport. This driver was exceptional, and the price was reasonable. Overall, fair experience.
  • M
    Maureen Sent on 08/23/2011
    3.2 out of 5 rating
    • Quality of service
      2 out of 5 rating
    • Average response time
      3.5 out of 5 rating
    • Professionalism
      5 out of 5 rating
    • Value
      2 out of 5 rating
    • Flexibility
      3.5 out of 5 rating
    Dan the driver was a great guy. Very professional and personable and he did everything he could to make the day a success. Unfortunately, the limo, the big 20 passenger bus, was sent with broken air conditioning on the hottest day of 2011. Dan tried to park in the shade when we weren't in the limo and he tried to do what he could, but it was pointless. We were all sweaty and disgusting and some of our photos didn't turn out so well because you can see the sweat on us. I will be fair and say they did give me the option for a small refund or they'd waive the deposit for another rental, but I chose the refund. I am not overly thrilled with the results of my experience, but I've otherwise heard good things about Grace and they did get me a few dollars back for the inconvenience.

    Grace Limousine and Shuttle's reply:

    Unfortunately, there was an unforseeable issue with the vehicle's climate controls on the morning of July 23rd, so we sent the vehicle with 50% A/C, and plenty of ice water. As soon as David let us know that heat was an issue, I apologized and asked him if what I could do to make it right. Quoting his reply: "a $200 refund is acceptable and fair. I appreciate your responsiveness." We then refunded $200. While this review is inconsistent with the actual service, responsiveness, and refund, the A/C issue has been repaired, and our beautiful fleet is now in perfect operating condition.
  • J
    Jessica Sent on 10/30/2013
    3 out of 5 rating
    • Quality of service
      1 out of 5 rating
    • Average response time
      5 out of 5 rating
    • Professionalism
      5 out of 5 rating
    • Value
      2 out of 5 rating
    • Flexibility
      2 out of 5 rating
    I really wish that I could give them all 5s because they are usually a great company to work with, but they totally dropped the ball the day of our wedding. We had three limos for transportation to the church and reception and three more at the end of the night to bring people home. They totally messed up and my in-laws limo was at the hotel with the other limo for the groomsmen! I called the day before myself to verify that everything was all set and went over addresses and times myself. I tried to even talk to the person who answered the phone and she wouldn't let me talk to anyone but Rae, who does the weddings. I was extremely disappointed and embarassed that my in-laws and out of town relatives had to show up, clown car style, in a minivan!! My limo was fine and the drivers were very professional and apologetic. They were able to make it right by refunding the money for that one limo, but there were no incentives offered, like a percentage off a next booking or a coupon. We used to use them all the time for airport transfers, nights on the town, etc, so I think we may be looking somewhere else based on this moving forward.
  • Candace
    Candace Sent on 09/21/2008
    2.3 out of 5 rating
    • Quality of service
      0.5 out of 5 rating
    • Average response time
      2.5 out of 5 rating
    • Professionalism
      2.5 out of 5 rating
    • Value
      2 out of 5 rating
    • Flexibility
      4 out of 5 rating
    My experience with Grace wasn't great. We got married on an 80 something degree day, and we rented the limo bus to accomadate all of our wedding party. The air conditioner was broken. Well, not only was it broken but it was blowing hot air out of the vents. There were no windows that we could open. One of my bridesmaids almost passed out due to how hot it was. When we called after the fact to mention what had happened, they gave us this long list of excuses. Not to mention the limo driver was great until he told us a joke and popped out his dentures(he thought it was funny, I thought it was unprofessional and gross. Yuck!

    Grace Limousine and Shuttle's reply:

    We did receive a call regarding the heat/AC issue, and we asked if there was anything we could do to rectify the situation. We were told a refund was not necessary or desired (we did offer). Unfortunately I did not hear of the problem with the driver until this review. Dentures did, apprently, pop out momentarily, but that was purely an accident, and your chauffeur has been intructed to take care of that situation in the future. Thank you for your feedback, and best wishes for your new life together.
  • E
    Eileen Sent on 10/25/2007
    2.1 out of 5 rating
    • Quality of service
      1.5 out of 5 rating
    • Average response time
      3 out of 5 rating
    • Professionalism
      2 out of 5 rating
    • Value
      2 out of 5 rating
    • Flexibility
      2 out of 5 rating
    We were so disappointed with this company. Not only did they do a cheesy champagne toast that was really a commercial for Grace Limos in front of all of our family and friends, but the driver came early and rather than wait in the car, he was in the background of many of our family pictures. When we were running over a little bit on time, we talked to the driver about it and paid him for the overtime but apparently, he didn't report this and we also got a bill for the extra time from the company. This driver may have been a particularly bad one, but I wouldn't recommend the company.

    Grace Limousine and Shuttle's reply:

    Thank you for your feedback. Our chauffeurs always arrive 15 minutes early, and are always glad to move out of the way of the camera if asked. Chauffeurs are a part of the wedding process, however, and do end up in photos as they go about their jobs. The chauffeur thought the cash payment was a tip, but regardless, the overcharge was refunded. The champagne toast is an option with every wedding, and is a photo opportunity that most brides really enjoy. If anyone would like to opt out of this complimentary service, please just ask your booking agent. Thank you.
  • Y
    Bill Sent on 02/19/2010
    1.7 out of 5 rating
    • Quality of service
      2 out of 5 rating
    • Average response time
      3 out of 5 rating
    • Professionalism
      0.5 out of 5 rating
    • Value
      1 out of 5 rating
    • Flexibility
      2 out of 5 rating
    Most people go with Grace because of the Bentley. I used this vehicle for my wedding a couple years ago, and I would not recommend. The outside is kept up nicely, but unfortunately, the inside is very unappealing. There are holes where knobs should be on the front dash, and it smells quite musty. This vehicle costs twice as much as a stretch limo, and is not worth the added cost. If you are considering the Bentley, I would think twice and perhaps look in MA.

    Grace Limousine and Shuttle's reply:

    As with any Antique vehicle, we continuously maintain this vehicle's interior and exterior. The mentioned holes happen to be the original right-side steering column, which was moved to the left-side. If you follow the link you will see a photo of the dash: http://tinyurl.com/yjp3f7f. As for the smell, this vehicle is a 1956, and smells like a 1956. All clients are encouraged to view our vehicles in person in order to be sure the vehicle you book is exactly what you want. We are sorry this was not the case here, and wish you all the best in your new lives together.
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