Ever After Bridal & Formal Wear
251 Inman Street
Cleveland, TN 37311  | map
 
 
 
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4.6 out of 5.0
4.6
out of 5.0
Quality of Service:
 (4.5/5.0)
Responsiveness:
 (4.6/5.0)
Professionalism:
 (4.5/5.0)
Value:
 (4.6/5.0)
Flexibility:
 (4.6/5.0)
 
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5.0 out of 5.0
5.0/5.0
  • Quality of Service:  5.0
  • Responsiveness:  5.0
  • Professionalism:  5.0
  • Value:  5.0
  • Flexibility:  5.0

Private User 2 Reviews
The ladies at Ever After Bridal are wonderful--very welcoming, attentive, helpful, and go above and beyond to find you whatever you need. They have large variety of dress styles, veils, and accessories. The high level of customer service sets Ever After apart from other bridal salons. They make you feel like you are the most important bride to walk through the doors!
Wedding: Recently Married
Services Used: Dress & Attire
4.4 out of 5.0
4.4/5.0
  • Quality of Service:  3.5
  • Responsiveness:  5.0
  • Professionalism:  4.0
  • Value:  5.0
  • Flexibility:  4.5

Private User 1 Reviews
The staff were very friendly and helpful.
Wedding: Recently Married
Services Used: Dress & Attire
5.0 out of 5.0
5.0/5.0
  • Quality of Service:  5.0
  • Responsiveness:  5.0
  • Professionalism:  5.0
  • Value:  5.0
  • Flexibility:  5.0

Stephanie 4 Reviews
Crazy to think the second dress was the One! Their staff was wonderful! They were very attentive and took great care of me and all my girls! Thank you so much!
Wedding: 05/15/2014
Services Used: Dress & Attire
5.0 out of 5.0
5.0/5.0
  • Quality of Service:  5.0
  • Responsiveness:  5.0
  • Professionalism:  5.0
  • Value:  5.0
  • Flexibility:  5.0

Private User 7 Reviews
I had a wonderful experience at Ever After Bridals. I visited every bridal shop in Chattanooga and none can compare to the service I recieved at Ever After. The atmosphere was gorgeous and warm. Kendra and her staff were so welcoming and accomodating. They did a great job of assisting me to find my perfect gown without being pushy.
After I ordered my gown, the manufacturer was held up and it came late but they were on the phone with them every day to make sure that my gown arrived in time and that a charge-free rush would be put on the delivery. I recommend them a thousand times over.
Wedding: 1+ year ago
Services Used: Dress & Attire
0.0 out of 5.0
0.0/5.0
  • Quality of Service:  0.0
  • Responsiveness:  0.0
  • Professionalism:  0.0
  • Value:  0.0
  • Flexibility:  0.0
Like any excited 11th grader shopping for a prom dress is monumental. My mother and I went shopping at ever after bridal yesterday. At first they seemed kind. They asked what school I went to and I told them. They explained that the same dress can't be used twice at the same school. I loved that idea so we began to shop. I found a gorgeous black half cut dress with ruffles and a simple yet stunning baby blue and white gown and a couple of others. The lady told me she would set my dresses up waiting for a dressing room. At first I wasn't keen to the idea of them taking the dress because I thought someone would steal my dresses to chose from for prom. I decided to put my trust in them and that was the worst mistake ever! My mother and I go to sit down waiting for a room when this young worker takes my favorite two dresses , the black and the blue and gives it to these to other girls! My mom said those were my dresses to try on and maybe even buy. The lady told her ( ma'am we are going to share, we share here and anyways they saw those first). As I recall we had those in our hands and picked them out on the rack! And it so happens those girls they gave it to attended the same school! That was the rudest thing they could've done. It disappointed me because I really wanted to try and see if this was the dress for me. We got up and left. I have a bitter place for them and don't think I will shop there again.
Wedding: 04/10/2013
Services Used: Dress & Attire
5.0 out of 5.0
5.0/5.0
  • Quality of Service:  5.0
  • Responsiveness:  5.0
  • Professionalism:  5.0
  • Value:  5.0
  • Flexibility:  5.0

Anonymous 5 Reviews
I had such a wonderful experience in the boutique. Brides always watch Say Yes To The Dress and dream about that perfect wedding dress but also the experience of finding that perfect one. Ever After only takes appointments so I was the only bride in there trying on the. I felt like a princess with how they treated me! Sweet sweet people!
Wedding: 2+ years ago
Services Used: Dress & Attire
4.8 out of 5.0
4.8/5.0
  • Quality of Service:  4.5
  • Responsiveness:  5.0
  • Professionalism:  4.5
  • Value:  5.0
  • Flexibility:  5.0
I had a great experience here. I tried on bridal dresses here and had my maids try on bridemaid dresses. I didnt find my wedding dress here but we did find beautiful dresses for my bridesmaids. Even with us ordering kind of last minute they were able to get the dresses in good time even though there was a small rush fee, but that was from the designer not them. Some of thier stuff though is really expensive.
Wedding: 10/01/2011
Services Used: Dress & Attire
4.8 out of 5.0
4.8/5.0
  • Quality of Service:  5.0
  • Responsiveness:  5.0
  • Professionalism:  5.0
  • Value:  4.0
  • Flexibility:  5.0
They were very professional, supportive and had a beautiful modern and varied collection.
Wedding: 11/20/2010
Services Used: Dress & Attire, Jewelry
5.0 out of 5.0
5.0/5.0
  • Quality of Service:  5.0
  • Responsiveness:  5.0
  • Professionalism:  5.0
  • Value:  5.0
  • Flexibility:  5.0

Private User 5 Reviews
Ever After did an amazing job for me. The staff is extremely friendly and helpful and I love that they remember you and your dress every time you go in. It is a beautiful shop and they carry gorgeous designer dresses. You get a LOT of detail in these dresses. These gowns look like they would cost a TON and are quite affordable. I ordered my dress 6 months before my wedding and was told it would come in late September (my wedding was Oct. 10th) but it came in earlier than expected and the alterations were perfect the very first time. They even let us come in and taught my aunt how to lace the dress up. My dress was AMAZING on my wedding day.
Wedding: 2+ years ago
Services Used: Dress & Attire, Jewelry
5.0 out of 5.0
5.0/5.0
  • Quality of Service:  5.0
  • Responsiveness:  5.0
  • Professionalism:  5.0
  • Value:  5.0
  • Flexibility:  5.0
Perfect little quaint store! The owner is so sweet and the dress selection is great!
Wedding: 11/07/2009
Services Used: Dress & Attire
5.0 out of 5.0
5.0/5.0
  • Quality of Service:  5.0
  • Responsiveness:  5.0
  • Professionalism:  5.0
  • Value:  5.0
  • Flexibility:  5.0
Fantastic service and array of gowns to chose from. I was plesantly surprised at how accommodating everyone was with my crazy schedule~ found the most beautiful gown that I'll treasure forever! I can't thank them enough for thei great customer service. Wonderful!
Wedding: 10/09/2009
Services Used: Dress & Attire
5.0 out of 5.0
5.0/5.0
  • Quality of Service:  5.0
  • Responsiveness:  5.0
  • Professionalism:  5.0
  • Value:  5.0
  • Flexibility:  5.0
I have been in many weddings and out of all the weddings I have done the service and caring that this place provided was amazing. They went above and beyond to help make my wedding day the best day of my life. They called me whenever somehtingcame up and when my vail had a small hole in it they went ahead and ordered me another one and even called me to make sure it came in before my wedding. I love them all. Kendra and Christian were wonderful.
Wedding: 09/20/2008
Services Used: Dress & Attire
4.8 out of 5.0
4.8/5.0
  • Quality of Service:  5.0
  • Responsiveness:  5.0
  • Professionalism:  4.0
  • Value:  5.0
  • Flexibility:  5.0
Everyone at Ever After was so easy to work with and the selection of dresses was great.
Wedding: 09/01/2007
Services Used: Dress & Attire
5.0 out of 5.0
5.0/5.0
  • Quality of Service:  5.0
  • Responsiveness:  5.0
  • Professionalism:  5.0
  • Value:  5.0
  • Flexibility:  5.0
Kendra was amazing. She was very concerned with what type of dress I wanted, and not what She thought I would look good in. The first day we found the dress, which in itself was amazing, due to I had been shopping for a dress for a year! She took good care of my bridesmaids as well and made sure that everyone was satisfied at all times. We even had an issue where my wedding was pushed back 3 months, and she was very understanding about it. I couldn't have asked for anything better. I highly recommend!!!
Wedding: 12/15/2006
Services Used: Dress & Attire
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4.6 out of 5.0
4.6
out of 5.0