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Weddings

Dublin Cleaners Reviews

Dublin Cleaners View more information

Reviews

4.9 out of 5 rating
68 Reviews
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    4.9 out of 5 rating
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    4.9 out of 5 rating
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    4.9 out of 5 rating
98% Recommended by couples

Awards

68
WeddingWire Couples' Choice Awards 2024 Winner
WeddingWire Couples' Choice Awards 2023 Winner
WeddingWire Couples' Choice Awards 2022 Winner
WeddingWire Couples' Choice Awards 2021 Winner
WeddingWire Couples' Choice Awards 2020 Winner
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    Dawn M. Sent on 08/21/2023
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    Wedding Gown Cleaning and restoring

    I had my 43 year old wedding gown cleaned and pressed for my daughter to wear at her rehearsal, and they did such a beautiful job! It looks as good as the day I wore it at my wedding. Beyond happy and impressed with what they can do.

    Dublin Cleaners's reply:

    Thank you Dawn for your lovely review. What is so exciting is your cherished wedding gown will be worn by your daughter at her wedding rehearsal. I love that! And your gown is so pretty...maybe it will be one day worn by a granddaughter! Sincerely, Greg and Margaret Butler
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    Jean O. Sent on 02/20/2024
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    Very professional, responsive, & knowledgeable

    My fiancée and I went to Dublin Cleaners and met with Margaret for a consultation about my fiancée's wedding gown. Margaret was very professional, kind, honest and patient with us. She went above and beyond ensuring that we have all the information that we needed in order to clean and take good care of my fiancées wedding gown. I sincerely appreciate Margaret's time sharing her valuable knowledge and advise with us. I would strongly recommend Dublin Cleaners to anyone seeking their services. They are true experts and very professional. I look forward to doing business with Dublin Cleaners in the future!

    Dublin Cleaners's reply:

    Jean, it was my pleasure to offer you and your lovely fiancee advice on about her gown and ways to manage it for an overseas wedding. Her gown is so lovely! This is such a exciting time in your lives and I can't wait to see the photos after the wedding! Sincerely, Margaret Butler, Bridal Specialist
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    Katelyn M. Sent on 11/22/2023
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    The BEST dress preservationist

    If you’re looking to get your wedding dress preserved, this is your place to go! The staff was unbelievably kind from the very beginning. The store manager, Lisa, originally took my order as well as Margaret, the one in charge of the wedding dress preservation process, were both extremely personable, asking to see pictures of my wedding and asking about our honeymoon. Dipali was also extremely helpful when I picked up my dress and even held the door open for me (the box is pretty big). My dress was finished 3.5 months quicker than originally quoted, the price was beyond fair, and the final product turned out beautiful along with many personal touches such as gloves and a handwritten note by Margaret included. I hope in several decades I’ll be able to pull this dress out for someone else to cherish as much as I did. Thank you Dublin Cleaners!

    Dublin Cleaners's reply:

    Dear Katelyn:
    Thank you for sharing your experience with Dublin Cleaners. We take pride in our work and we appreciate that you are happy with the result! Thank you again! Sincerely, Greg & Margaret Butler
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  • Sharon
    Sharon Y. Sent on 12/04/2023
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    Dublin Cleaners

    We used Dublin Cleaners to preserve our daughter's wedding dress. What a top notch experience from start to finish. They were so incredibly kind, communicated throughout the entire process and we couldn't be more pleased with the results. Margaret, Greg and Lisa all were wonderful and very professional.

    Dublin Cleaners's reply:

    Sharon, thank you so much for entrusting your daughter's beautiful wedding gown to Dublin Cleaners for cleaning. Thank you also for your lovely comments. Greg and I appreciate it! Sincerely, Margaret Butler
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    Jaclyn P. Sent on 10/31/2023
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    Wedding dress cleaning/preservation

    I used them to clean and preserve my wedding dress and they did an amazing job. They kept me in the loop the entire process and even let me inspect my dress before preservation. My dress was heavily soiled and they did everything they could, even though it didn’t fully come clean. It looked worlds better when they were finished. Margaret paid such attention to detail when positioning my dress and veil in the window box so I could see all my favorite details. I’m so glad I chose to preserve my dress! I would highly recommend them for your wedding dress needs!

    Dublin Cleaners's reply:

    Jaclyn: We're appreciative you shared your experience, thank you! We know how special your beautiful gown is to you and we are happy you are satisfied with our service. Sincerely, Margaret & Greg Butler
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    Cathy B. Sent on 01/23/2024
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    Wedding dress cleaning and preservation

    The communication and customer service was outstanding. The quality of work even better. I would recommend Margaret and her husband at Dublin Cleaners to anyone.

    Dublin Cleaners's reply:

    Thank you, Cathy for sharing your experience with Dublin Cleaners in the bridal gown services. Greg and I appreciate it very much! Sincerely, Margaret Butler
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    Kc Starks Sent on 08/31/2023
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    Excellent customer service

    Thank you Dublin cleaners for helping make a stressful situation manageable. My daughter had her wedding dress altered by another vendor and when she checked the dress that vendor did not take the time to steam it. I called Margaret at Dublin cleaners and she saved the day. They were able to steam my daughters dress and veil within a day. Thank you Margaret and the staff at Dublin Cleaners. I highly recommend using them for any and all dry cleaning services.

    Dublin Cleaners's reply:

    Thank you so much for this review, Kc, as it features Dublin Cleaners can take care of emergency situations most times due to the fact we do all of our wedding work on-site. Greg and I know how overwhelming wedding details can be and so are delighted when we can solve unexpected situations to help our clients during such a joyful time in the family! Sincerely, Margaret Butler
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    Lauren K. Sent on 07/23/2023
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    Wedding dress cleaning


    Dublin Cleaners came to me highly recommended from the bridal boutique I purchased my wedding gown from. I had a destination wedding in June and when I got back, took my dress to be professionally cleaned. They did a phenomenal job! I highly recommend!

    Dublin Cleaners's reply:

    Lauren, I'm sorry for the delay in responding to this review! Oh my! Somehow I overlooked that I did not respond to your kind review in a timely manner! I want you to know how much we appreciate you took the time to review our work and share your experience with others! We are so happy we were able to assist you at this very important time of your life! Sincerely, Greg and Margaret Butler
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    Liz H. Sent on 05/13/2023
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    Excellent Preservation of Wedding Gown

    My daughters wedding gown and veil were handled with great care, cleaned and preserved at Dublin Cleaners. La Jeune Mariee, Carolyn Fang and Aisle & Co. all said this was the place to trust! A special thank you to Dipali who very kindly guided me through the process and to Margaret Butler who cleaned and preserved the gown. We appreciate this great service you provide!

    Dublin Cleaners's reply:

    Thank you, Liz so much. My husband Greg is actually the gown cleaner and I work on the gown preservation. He will be happy to learn of this very nice review. Dipali is a wonderful asset to Dublin Cleaners and she enjoys working with the brides as I do!
    We know how important your daughter's gown is to both you and your daughter and we do our utmost to make sure the experience is the best it can be. Greg, Dipali and I thank you for posting this review! Sincerely, Margaret Butler
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    Hannah S. Sent on 10/14/2022
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    Wedding dress cleaning

    Dublin cleaners saved my wedding dress!
    I purchased a sample gown and a bridal shop at a great price. The only problem was the bride who tried it on before me had spilled a mimosa over the train of the dress.
    I wanted to buy the dress but I knew I needed to take it to a dry cleaner to try and get the stain out.
    I was worried I was going to have to hem part of the train shorter to remove where the stain was but, Dublin cleaners took care of it.
    I couldn’t even remember which side the stain was. It was completely gone.
    My dress looked brighter and perfectly clean.
    Greg was very helpful and they had my dressed cleaned super quickly.
    I definitely recommend using Dublin cleaners for your wedding dress needs.

    Dublin Cleaners's reply:

    Hannah: I'm so sorry for the delay in responding to this review!!! I was reviewing my storefront and just realized it! What an amazing review! Just Saturday I spoke with a mother of a bride who said the very reason she brought her gown to our company based on reviews like yours! I cannot thank you enough for taking the time to post about your experience with Dublin Cleaners. The person who has the expertise in cleaning is my wonderful husband, Greg. We love what we do and we love it even more that it makes our customers so happy! Again, forgive the late acknowledgement of your review!!! Sincerely, Margaret Butler
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    Susan Sent on 04/29/2023
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    A+ experience with Dublin Cleaners

    Margaret and Dipali communicated the process clearly and often. Daughter's wedding dress is beautiful and now wonderfully preserved! DC is professional and knows what they're doing. I trust them and recommend them!

    Dublin Cleaners's reply:

    Susan, How nice of you to post this lovely review. I'll share your comments with Dipali. She is very experienced and has attention to detail. My husband, Greg, and I are delighted you are happy with your experience with Dublin Cleaners! Sincerely, Margaret Butler, Bridal Specialist
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    Leanne C. Sent on 05/29/2023
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    Top Notch Service!

    Service was top notch! Margaret was very kind and helpful. She explained everything that would happen, that we would receive pictures of the progress that detailed exactly what could or couldn’t be done, provided updates that the dress would soon be done and personally messaged me when the dress was ready. She was very accommodating for us as we are about 2 hours from the shop. She was very responsive to the emails, as well. I would highly recommend Dublin Cleaners for cleaning and preservation of your wedding dress!

    Dublin Cleaners's reply:

    Leanne: Thank you for the lovely, informative review. We are delighted you and your daughter are happy with the results. We are very honored you came from such a distance to use our services. Sincerely, Greg & Margaret Butler
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    Linda Z. Sent on 02/07/2023
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    Wonderful way to save our precious memories!

    Outstanding service! It's a little bit of an investment but I love knowing my daughter's dress will stay preserved in the family for decades to come, and the memories it will bring are worth every penny!

    Dublin Cleaners's reply:

    Thank you so much, Linda, for taking the time to review your experience with Dublin Cleaners. Greg and I take pride in our work and we know how important it is to each of our clients. Sincerely,
    Margaret Butler
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    Wendy M. Sent on 03/16/2023
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    We had an excellent experience with Dublin Cleaners! Their service and efficiency was outstanding!

    Dublin Cleaners provided exemplary service regarding two wedding dresses which included a veil and a new train. One of the dresses was worn by two previous generations and our daughter was the third generation to wear it. The gown had yellowed and some stains had become visible. The veil needed to be remade and attached to a new headpiece. The second wedding dress was recommended by Dublin Cleaners for the reception so that the older dress made of French Chantilly lace would stay in good condition so that next generations of brides could wear it if they should choose to do so. Dublin Cleaners helped us get to the correct professionals to help with all that needed to be done. Thank you Dublin Cleaners!! You made all of this easy. We didn't think it was possible for our daughter to wear two incredibly beautiful dresses, but Dublin Cleaners helped make our dreams come true!

    Dublin Cleaners's reply:

    Wendy, thank you for the thoughtful detailed review. We appreciate you chose our company to work with. Greg and I are happy to go over details with the brides and their mothers in order to make suggestions to help make the wedding plans go smoothly and help you have things exactly as you'd like. Even though wedding gown preservation is a specialty with Dublin Cleaners, it is really rare...and so special...when we work with a third generation bride wearing a wedding gown. Your treasured gown is now going to be available for a fourth generation. Sincerely, Margaret Butler P.S. And your daughter chose an absolutely gorgeous second gown so perfect for an outdoor reception!
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    M.v. Sent on 11/18/2022
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    Wonderful service!

    I wish I could give more stars for responsiveness!! After being disappointed in the alteration of my wedding dress, I reached out to Margaret Butler, Bridal Specialist, on a Saturday and she called me back the SAME DAY! It was just under 2 months until my wedding, and I needed some careful work done the top of my dress. She immediately set to work hoping to get me in with "the best in Columbus." Well, she did it! And "the best in Columbus" turned my dress around in just a couple of weeks. I could not be more grateful for Margaret's help -outstanding care and dedication!

    Dublin Cleaners's reply:

    Dear M.v., I am looking at the storefront today and I am embarrassed to see I hadn't responded to your absolutely amazing review in a more timely manner!!! Since wedding gown services are a big specialty of our company, we have had a lot of experience over the last 41 years. Part of our responsibility to our customers is to try to find solutions to problems and I'm so delighted we met your expectations! Since Greg and I are the founders of Dublin Cleaners and now exclusively work in the bridal specialty, we try to respond quickly to alleviate our customer's stress in a very important and busy time of their lives! Having said that, thank you for your patience in me posting a big "thank you" to you! Sincerely, Margaret Butler
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    Jenna S. Sent on 08/03/2022
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    My Wedding Hero’s!

    My experience with Dublin Cleaners was amazing! A week before my wedding I called them asking if they could clean my satin wedding dress after I had received it back from the alterations with dirt and water stains all over it. Margaret (one of the owners) was very reassuring and promised to have my dress clean in such short notice! The owners of the company communicated with me from their personal phones, and were so kind as I was freaking out!! :) The dress came back absolutely perfect! I would definitely recommend Dublin Cleaners for anyone that needs their wedding dress cleaned and pressed! They did a fabulous job, were very professional, personable, and timely. They went above and beyond to make sure that I felt cared for and received excellent service! I’m taking my dress here for cleaning after the wedding and preservation! They’re the only ones that I will trust to clean my satin wedding gown!! :)

    Dublin Cleaners's reply:

    Jenna: We are so happy that we were able to take care of the unexpected issues with your beautiful wedding gown! Because we do all of the work on-site, Dublin Cleaners can pivot and work with brides who have surprises! You are so kind to share with others your experience. We appreciate it! Greg & Margaret Butler
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    Jackie H. Sent on 06/20/2022
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    Absolutely wonderful!

    I CAN NOT emphasize how impressed I am with this cleaners. I actually just googled cleaners that personally clean wedding dresses because I needed back in one week!!!! BAM! DONE! Then we were pressed for time to pick the dress up. Called and BAM delivered in less then an hour!!!! Dress was beautiful! I would HIGHLY recommend for customer service and product!! Margaret treated us like her own family!!! ❤️ Thank you Dublin Cleaners! You have all our business from here on out (and we live 45 min away)!

    Dublin Cleaners's reply:

    Jackie: We are thrilled you are so delighted with everything surrounding getting your daughter's wedding gown ready for the local reception. You had a big undertaking with the huge party at your home and we were so happy to be able to take a little of the stress from you. Your words are so appreciated. Thank you for the fabulous review! Sincerely, Greg and Margaret Butler
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    Julie M. Sent on 05/11/2022
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    Great experience

    I worked with Margaret to get my two wedding dresses cleaned, and she clearly explained the process and helped me find the right options to fit my budget. The dresses turned out fantastic and I would highly recommend Dublin Cleaners!

    Dublin Cleaners's reply:

    Julie, how nice of you to post this review. We appreciate it as it helps other brides and their mothers made decisions on a reputable provider. We're happy you were pleased with the experience. Sincerely, Greg & Margaret Butler
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    Gretchen F. Sent on 03/15/2022
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    Gretchen Foster


    Dublin Cleaners did a wonderful job cleaning/restoring/preserving my mother's wedding dress (70 + years old). We were kept informed during every step of the process. The preserved wedding dress completely exceeded my expectations

    Dublin Cleaners's reply:

    Gretchen, I'm so sorry it took me so long to acknowledge your lovely review! We are so delighted you are happy with the work we did and the outcome. You have an incredibly wonderful family heirloom! Sincerely, Margaret & Greg Butler
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    Annie H. Sent on 04/29/2022
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    Great Experience

    Would definitely recommend! Professional through the entire process and gown looks amazing & brand new. Personal touch also makes me feel great about supporting this business.

    Dublin Cleaners's reply:

    Annie: Thank you very much for sharing your thoughts and impressions with others. We're delighted you were happy with our work. Sincerely, Greg & Margaret Butler
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    Joanne M. Sent on 03/06/2022
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    Dublin Cleaners

    The entire process was explained and I was given an opportunity to review the cleaned dress before the preservation work began. They were professional and timely and the owner even sent a handwritten note thanking us for the business!

    Dublin Cleaners's reply:

    Joanne: We appreciate your review very much! Thank you for taking the time to do it.
    Sincerely, Greg and Margaret Butler
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    Molly M. Sent on 03/14/2022
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    Awesome!!!

    Margaret, thank you and Dublin Cleaners for cleaning and preserving my daughters wedding dress. You were so easy to work with, outstanding job all the way around!

    Dublin Cleaners's reply:

    Thank you so much Molly for choosing Dublin Cleaners for your daughter's wedding gown cleaning and preservation. We appreciate your kind words and thank you for taking the time to review!

    Sincerely, Greg & Margaret Butler, Founders of Dublin Cleaners and the team who does the work for the brides at Dublin Cleaners!
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    Beth W. Sent on 04/26/2022
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    Dublin Cleaners Saved My Daughter’s Wedding

    I was horrified when I picked up my daughter’s white satin ballgown from a local cleaners after 5:00 pm, 3 days prior to her wedding to find that not only had they NOT pressed the gown (they said it was too difficult to press because it was a ball gown) but they also returned the dress with a brand new grease stain on the train. I was in panic mode as I searched for someone who could at least press the dress in time for the wedding. Margaret, Greg, and the Dublin Cleaners team were absolutely AMAZING! Margaret was not in the store at the time, but called me on my cell phone and calmly assured me that they would be able to press the dress and remove the stain in time for the wedding. They called me several times to update me on the progress over the next two days. At 8:30 am on the day before the wedding (less than 48 hours later) I picked up the gown and it was absolutely perfect!! I cannot thank Margret, Greg, and their staff enough for saving the day. They genuinely care about their work and their customers! I highly recommend Dublin Cleaners.

    Dublin Cleaners's reply:

    Beth, Thank you so much for your review. We were delighted we could be of assistance in the situation which obviously caused much stress for you! Thank you for sharing your experience! Since we do all of the work on-site at Dublin Cleaners, and since Greg, my husband and founder of Dublin Cleaners is the certified gown cleaner, we are ready to solve problems in a short time, if necessary! We're so happy everything turned out so well. Sincerely, Margaret Butler, Bridal Specialist
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    Mary N. Sent on 01/14/2022
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    Excellent professional services

    Margaret Butler was personable, professional and went above and beyond with a personal call to advise us on proper care of the wedding dress when we experienced a 14 month COVID pause to our wedding event. After the celebration, Dublin Cleaners was able to remove mud stains from the bottom of the dress (yes it rained on our outdoor event). The investment in the preservation of the wedding gown is a priceless sentimental future family heirloom. I would heartily recommend Margaret Butler and the Dublin Cleaners team! They also provided quick suit cleaning for my son who arrived unexpectedly from over seas just 3 days before the event!

    Dublin Cleaners's reply:

    Thank you, Mary, for the lovely review! We know Covid really took it's toll on wedding plans these past two years. We're happy that you have now been able to have the celebrations of your marriage and that the gown cleaning came out so well! We appreciate so much you chose Dublin Cleaners for this service and you were happy with the customer service and the work! Sincerely, Margaret and Greg Butler
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    Judy D. Sent on 01/23/2022
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    Wonderful Experience

    Working with Margaret Butler and Dublin Cleaners on the preservation and cleaning of my daughter’s bridal gown and veil was a wonderful experience. Margaret communicated with me throughout the process and explained every detail. I felt very secure in the professionalism and quality of their services. Upon completion, the gown and veil were beautifully boxed and preserved. I highly recommend Dublin Cleaners for wedding gown cleaning and preservation.

    Dublin Cleaners's reply:

    Dear Judy: We appreciate you chose to work with us all the way from up in northeast Ohio. Greg and I appreciate your kind words and the lovely review. Sincerely, Margaret Butler
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