Diamonds Direct Reviews
Reviews
4.4 out of 5 rating
4.4 out of 5 rating
51 Reviews
89% recommend it
Awards
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![Mia]()
Mia W. Sent on 09/29/2023Excellent service Dept Great place to shop.
Charlie Collins you Rock.
Such a pleasure working with you to find the perfect setting for my 2 kt oval diamond. I love the it.
Diamonds direct has exceed my expectations once again. 5 ✨✨✨✨✨
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![Alison]()
Alison A. Sent on 01/22/2024Absolutely gorgeous!
My husband had my engagement ring specially designed. He went to Diamonds Direct and show them his vision for the special ring and they were ecstatic to help!!! My ring is truly one of a kind! -
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![Kaitlyn]()
Kaitlyn P. Sent on 04/19/2023Beautiful rings!
I couldn’t ask for better rings and service! 10/10 -
![Emily]()
Emily S. Sent on 03/06/2019Professional, fast, reliable and affordable!
Michael was very professional, honest and set the diamond in the perfect setting within 3 days. It’s the perfect ring and it was a great value! -
![Meagan]()
Meagan M. Sent on 08/03/2019I love my rings!
I absolutely love my rings! My fiance designed my engagement ring with Diamonds Direct and it turned out beautifully. They not only helped him craft a stunning ring, but they also educated him throughout the process - creating an informed buyer. We bought our wedding rings there as well during their 20% off sale and we saved a ton of money and found rings we loved. -
![Kitty]()
Kitty Sent on 11/17/2019Unmatched value
I can’t say enough about Diamonds Direct! They helped my now husband choose the most gorgeous engagement ring. And we had a great experience when we went to choose my wedding band as well.
They definitely make you feel at home and try their best to help you find a ring that you will love forever.
I’m a Diamonds Direct girl for life. -
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![Shannon]()
Shannon A. Sent on 09/03/2019Crisis averted - thank you dd
THOUGHT I WOULD BE WITHOUT A RING FOR THE CEREMONY... BUT THEY MADE IT WORK! I can't say enough. I thought you might lose the service you get from a small shop, but I could not have been more wrong. Long story short, I had an accident and smashed my finger... ring finger on my left hand. The ring my fiance bought is beautiful and I am wearing it as engagement now, but it will be my wedding band. So beautiful, it doesnt need anything else. That said, it was damaged in the accident and I took it in the next day. "No worries" they said, we will get it to the manufacturer and repair to ensure it is perfect. Great, except it was going to be 4 to 6 weeks.... wedding is out of town in 3 weeks. And THIS IS MY WEDDING BAND TOO. They were so understanding and helpful. I could not have had better help from a best friend. They had an exact replacement for me and I left with a ring and a smile. I was lucky that my size is exactly what they had in the counter, but still.... the fact that they made it work. I am sure they would have helped solve the problem any way they could. Thank you so much DD. Im a customer forever!Diamonds Direct's reply:
Hi Shannon! Thank you so much for taking the time to leave us this review. We really appreciate your kind words! We strive to deliver exceptional customer service and satisfaction to each and every person, so we're thrilled to hear about your positive experience with us! -
Anna Sent on 12/03/2017My fiancé bought my engagement ring here, and he could not stop talking about how wonderful they are! Under some not so fortunate circumstances, I had to go visit Diamonds Direct because I bumped my hand and knocked the solitaire diamond off-center about a week after we had gotten engaged. I was extremely upset that I had messed up my ring, and because I thought I was going to be without my ring for some time while it was being repaired. The minute I walked into the store that Wednesday, the staff made me feel right at home. They were extremely welcoming and professional! I was prepared to leave my ring for at least a week, and the staff member helping me could tell I was upset. She assured me that the repairs needed were very common, and promised me it would be ready no later than Friday of the same week. I was extremely happy that the repairs wouldn’t take that long, so I left the store much happier than expected! I headed to run some errands, and 15 minutes later my phone rang, with Diamonds Direct telling me my ring was ready! Happy is an understatement!! Again, I cannot say enough about how wonderful they are! I would recommend them to anyone!
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Kaitlyn Sent on 11/02/2017Diamond's Direct helped my fiance (now husband) pick out the PERFECT engagement ring for me! My husband said he felt so comfortable and was never pushed to spend more money or to look at rings with a higher price tag. I LOVE my engagement ring, my wedding band, as well as, my husband's wedding band. My diamonds sparkle like no other ring I have ever saw, even after a year of having it. Diamond's Direct was amazing to us and we will never buy other jewelry from anywhere else, again! -
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User2493677 Sent on 01/04/2016They are awesome! We had a great easy experience. -
![Ally]()
Ally Sent on 09/01/2015Diamonds Direct has been a pleasure to work with. I had very particular tastes for our rings and they have been able to meet every requirement. Plus, all their diamonds are GIA certified with each certificate number on the diamond itself! They don't pull the wool over your eyes and are very clear cut and capable of meeting all our needs and most importantly budget!
We will be purchasing our wedding bands from them as well :) -
User2455970 Sent on 12/06/2015Me and my now fiance went in together to look at rings. The associate was very helpful in asking all of the right questions to help me first figure out what kind of ring I wanted, and then the actual ring. I definitely would recommend them! -
![Alicia]()
Alicia Sent on 09/17/2015My fiancé' and I were blown away by the selection at Diamond's Direct. If you can't find your dream ring there than you can't find it anywhere! The staff was warm, professional, and helpful. We were very pleased with our experience there. -
![Shannon]()
Shannon Sent on 09/16/2015Everything about our experience here was perfect. They took their time with us & pinpointed exactly the engagement ring I was looking for! The quality is excellent and they educate you on cut, color, clarity, etc. so that you can make an informed and confident decision. Our sales person was not pushy at all (a perfect relief from the previous jewler we visited)! We will definitely be going here for our wedding bands! -
User1786093 Sent on 08/29/2014They have a wonderful selection, and extremely helpful customer service. They resized my engagement ring, and replaced a setting stone that had fallen out very quickly. -
User1791254 Sent on 09/02/2014We got both of our wedding bands from this vendor. They are beautiful and the quality is amazing. My band complements my engagement ring wonderfully. The sales people were very accommodating and not pushy. We will use them again for future jewelry purchases.
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