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Deborah's Bridal
250 N. Central Ave
Upland, CA 91786 (map)
Services: Bride, Bridesmaids, Father of the Bride, Father of...
Accessories: Garters, Hair Accessories, Jewelry, Shoes...
 
 
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4.1 out of 5.0
4.1
out of 5.0
Quality of Service:
 (4.4/5.0)
Responsiveness:
 (4.3/5.0)
Professionalism:
 (4.2/5.0)
Value:
 (3.7/5.0)
Flexibility:
 (4.0/5.0)
 
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lisa
Wedding:
11/05/2011
3 Reviews
4.1
out of 5.0
Quality of Service:4.5 out of 5.0(4.5/5.0)
Responsiveness:4.0 out of 5.0(4.0/5.0)
Professionalism:4.0 out of 5.0(4.0/5.0)
Value:4.0 out of 5.0(4.0/5.0)
Flexibility:4.0 out of 5.0(4.0/5.0)
Services Used:
Dress & Attire
 
I made an appointment in the afternoon, but accidently got the times mixed up with my other appointments that day. I called before they were open to see if they could accommodate me and they were able to take me right when they open. I was glad that they were flexible.

My bridal consultant was DESIREE! She is amazing. The whole experience was like shopping with my girlfriend who knew exactly what I wanted. She is a younger consultant and was not pushy!! We looked through the dresses that were in stock in the store. She and I picked out dresses that would be a good fit for me. The rooms are very private and the store has a nice three panel mirror to see the whole dress.

My budget was around $1200. The store has a lot of beautiful dresses that I was able to try on. I tried on about 10 dresses. Desiree was still patient. At that point, I didn't find "the dress". Desiree, pulled one more dress that she thought I might like and it ended up being the dress that I LOVE. I ended up buying my dress for about $900!!! It was totally under budget, which is a plus.

I got my dress and veil that day. They also offer a discount if you buy it that day. They order a brand new dress for their brides.

A couple of weeks later I brought my mother in to see my dress and I loved it even more than the first time I tried it on. The store was more than welcoming for me to try on my dress again.

This is definitely a place I would recommend to my friends!!
 
Ashley
Wedding:
11/13/2010
5 Reviews
5.0
out of 5.0
Quality of Service:5.0 out of 5.0(5.0/5.0)
Responsiveness:5.0 out of 5.0(5.0/5.0)
Professionalism:5.0 out of 5.0(5.0/5.0)
Value:5.0 out of 5.0(5.0/5.0)
Flexibility:5.0 out of 5.0(5.0/5.0)
Services Used:
Dress & Attire
 
I went into Deborah's during the week and walked right in. I wasn't really expecting to find my dress, but I was open minded and the sales associate understood exactly what I had in mind. It was the second dress I tried on and I got compliments throughout the night on the dress. The best part was that it was under $1000. All the alterations went great and the staff was very helpful the entire process.
 
C&MLolmaugh
Wedding:
09/18/2010
5 Reviews
4.7
out of 5.0
Quality of Service:5.0 out of 5.0(5.0/5.0)
Responsiveness:5.0 out of 5.0(5.0/5.0)
Professionalism:5.0 out of 5.0(5.0/5.0)
Value:4.5 out of 5.0(4.5/5.0)
Flexibility:4.0 out of 5.0(4.0/5.0)
Services Used:
Dress & Attire
 
Overall I thought though Deborah's Bridal did a wonderful job! Alterations went well too. My dress was lace and when they went to alter the straps I was worried about how the lace would look if they cut it but when I went back for my 2nd fit it looked as if they didn't cut the fabric at all. It was really beautiful. I felt the prices were somewhat reasonable for wedding dresses but for bridesmaids dress, shoes, accessories, etc. I felt the prices were a little bit expensive. The staff were quick to respond/greet you.
 
RENEVB
Wedding:
09/05/2010
7 Reviews
4.4
out of 5.0
Quality of Service:5.0 out of 5.0(5.0/5.0)
Responsiveness:5.0 out of 5.0(5.0/5.0)
Professionalism:5.0 out of 5.0(5.0/5.0)
Value:3.5 out of 5.0(3.5/5.0)
Flexibility:3.5 out of 5.0(3.5/5.0)
Services Used:
Dress & Attire
 
I purchased one of my wedding dresses from Deborah's Bridal. The sales team is very friendly and accomadating. The bridal store had a ton of dresses to choose from, however, the only problem I seem to have with this store is that the designer labels are not in the sample dress that you try on! I don't understand why that is! When I purschased my dress I was told that it was part of the "Deborah's Private Bridal Collection". However when my dress came in it was clearly another designer listed in the dress. I still loved the dress, however, I wish they could be honest about what it is that you are purchasing from them.
 
Karen
Wedding:
08/21/2010
5 Reviews
4.4
out of 5.0
Quality of Service:5.0 out of 5.0(5.0/5.0)
Responsiveness:4.0 out of 5.0(4.0/5.0)
Professionalism:5.0 out of 5.0(5.0/5.0)
Value:4.0 out of 5.0(4.0/5.0)
Flexibility:4.0 out of 5.0(4.0/5.0)
Services Used:
Dress & Attire
 
A bit on the pricier side (but still not as expensive as boutique shops), but lovely apparel. I found my dream dress here, and Deborah's helped me outfit it with a complementary veil (the veil would have probably been less expensive elsewhere, but it coordinated perfectly). Overall, very happy with the experience. They also did not try to get me to order "too large" a size (and thereby increase the alterations price)- the dress came in at precisely the dimensions they sized me at, and we only had to pay for the bustle.
 
alcira
Wedding:
08/12/2010
5 Reviews
2.6
out of 5.0
Quality of Service:2.5 out of 5.0(2.5/5.0)
Responsiveness:2.5 out of 5.0(2.5/5.0)
Professionalism:2.0 out of 5.0(2.0/5.0)
Value:2.0 out of 5.0(2.0/5.0)
Flexibility:4.0 out of 5.0(4.0/5.0)
Services Used:
Dress & Attire
 
I loved my dress but not thanks to Deborah's Bridal. The alterations are way too expensive. They wouldn't allow my brother to give me his feedback, even though they said once I purchased the dress he would be allowed to see me. I really felt like all they wanted was my money.
 
Lara
Wedding:
07/23/2010
5 Reviews
4.0
out of 5.0
Quality of Service:4.5 out of 5.0(4.5/5.0)
Responsiveness:4.0 out of 5.0(4.0/5.0)
Professionalism:4.0 out of 5.0(4.0/5.0)
Value:3.5 out of 5.0(3.5/5.0)
Flexibility:4.0 out of 5.0(4.0/5.0)
Services Used:
Dress & Attire
 
The workers at Deborah's Bridal were very nice. My specific consultant was very sweet and helped me find the perfect dress. The also gave me a discount on the dress! I did not do my alterations through them because they were ridiculously expensive. So if you get your dress here get your alterations somewhere else. It will save you tons!!! Other than that my experience was very positive.
 
Sue
Wedding:
05/19/2010
5 Reviews
1.0
out of 5.0
Quality of Service:1.0 out of 5.0(1.0/5.0)
Responsiveness:1.0 out of 5.0(1.0/5.0)
Professionalism:0.5 out of 5.0(0.5/5.0)
Value:0.5 out of 5.0(0.5/5.0)
Flexibility:2.0 out of 5.0(2.0/5.0)
Services Used:
Dress & Attire
 
Girls, I wish I knew what I was getting myself into when I came to Deborahs Bridal!! Once you charge your dress, you are doomed!!! They tell one thing but once you have it, there are extra charges!! I took my bridal party and they were soo upset with the service. They were not allowed to sit anywhere, just stand there and the consultant told me there wouldnt need hemming on my dress since it fit perfect and if it didn't, 3" would be covered as well as the bustle. Well, I actually needed one inch and a half taken off which they are charging me close to $300! and my bustle which I regret paying for ended costing me 287.41. Not kidding!!!! My wedding dress shopping has been a nightmare!!!!! If you are on a budget, stay away. If you don't care what you spend, this is a perfect place. I've been to other Bridal shops and they treated me like a bride. Deborah's Bridal just wants to charge you and don't care that this is your day!! Just a warning...................
 
Julie Carlson
Wedding:
01/31/2010
5 Reviews
2.6
out of 5.0
Quality of Service:3.0 out of 5.0(3.0/5.0)
Responsiveness:3.0 out of 5.0(3.0/5.0)
Professionalism:1.0 out of 5.0(1.0/5.0)
Value:3.5 out of 5.0(3.5/5.0)
Flexibility:2.5 out of 5.0(2.5/5.0)
Services Used:
Dress & Attire
 
I loved my dress, but the customer service lacks at Deborah's. I never felt like they really wanted me there and I always felt like I was being an inconvenience to the staff. I would agree with the other reviewer who said the staff is "snooty". I would not recommend Deborah's Bridal as I am sure there are other shops that have great dresses with much better customer service.
 
mnoorahani
Wedding:
08/28/2009
5 Reviews
5.0
out of 5.0
Quality of Service:5.0 out of 5.0(5.0/5.0)
Responsiveness:5.0 out of 5.0(5.0/5.0)
Professionalism:5.0 out of 5.0(5.0/5.0)
Value:5.0 out of 5.0(5.0/5.0)
Flexibility:5.0 out of 5.0(5.0/5.0)
Services Used:
Dress & Attire
 
I absolutely loved Deborah's bridal. I got so many compliments on my dress and it was one of my favorite things about my wedding! They definitely gave me the dress experience that I wanted, and their prices are very affordable, especially for the quality you get. The men of the bridal party all got their tuxes from here as well. And they were very nice looking tuxes for an amazing price! Almost all of my girlfriend's that have gotten married have gotten their dresses from here. Perfect place!
 
Korkalot and Jeffrey
Wedding:
07/11/2009
5 Reviews
3.1
out of 5.0
Quality of Service:3.0 out of 5.0(3.0/5.0)
Responsiveness:4.0 out of 5.0(4.0/5.0)
Professionalism:2.5 out of 5.0(2.5/5.0)
Value:2.0 out of 5.0(2.0/5.0)
Flexibility:4.0 out of 5.0(4.0/5.0)
Services Used:
Dress & Attire
 
I had a lot of problems with this place. First, because the dress I found was "technically" a bridesmaids dress, I didn't get the same treatment as other brides and got a lot of funny looks. I was always made to change and dry on my dress/get fitted in the prom section rather than the bridal section that had the three-way mirror. After I bought the dress, it started to fall apart. I had to take it back to get fixed (which they comped) when I got it pressed (which they do for free). When I got the dress back home after pressing, the edge of the ribbons were smudged and a little dirty. The women who work there are not professional and they are a bit snooty. They could keep me and my maid of honor straight. They kept calling HER the bride. Suck service all around.
 
Teresa
Wedding:
05/23/2009
4 Reviews
5.0
out of 5.0
Quality of Service:5.0 out of 5.0(5.0/5.0)
Responsiveness:5.0 out of 5.0(5.0/5.0)
Professionalism:5.0 out of 5.0(5.0/5.0)
Value:5.0 out of 5.0(5.0/5.0)
Flexibility:5.0 out of 5.0(5.0/5.0)
Services Used:
Dress & Attire
 
I had a wonderful experience there. Got my dress off the rack for $700, and it was absolutely beautiful. I had it altered and I even had to have it taken out because I gained a little weight ;). Nevertheless, they took care of me and the dress turned out perfect. Everybody raved about it on my wedding day. The seamstresses there are very experienced and it is worth every penny.
 
Judi
Wedding:
05/17/2008
2 Reviews
4.4
out of 5.0
Quality of Service:5.0 out of 5.0(5.0/5.0)
Responsiveness:5.0 out of 5.0(5.0/5.0)
Professionalism:5.0 out of 5.0(5.0/5.0)
Value:4.0 out of 5.0(4.0/5.0)
Flexibility:3.0 out of 5.0(3.0/5.0)
Services Used:
Dress & Attire
 
They were awesome! I went in there with a specific dress in mind because I am not trendy :( She picked me out 5 dresses within 10 minutes! They were all perfect! It was hard to choose. They honestly care and want you to be comfortable and happy. I would not recommend any where else, especially David's brdal where they didn't really care about me and my day.
 
rdmadden
Wedding:
07/21/2007
5 Reviews
5.0
out of 5.0
Quality of Service:5.0 out of 5.0(5.0/5.0)
Responsiveness:5.0 out of 5.0(5.0/5.0)
Professionalism:5.0 out of 5.0(5.0/5.0)
Value:5.0 out of 5.0(5.0/5.0)
Flexibility:5.0 out of 5.0(5.0/5.0)
Services Used:
Dress & Attire
 
Love, love, love my dress!! The price was very reasonable and the girl who helped me was very helpful.
 
Michelle
Wedding:
07/07/2007
7 Reviews
4.8
out of 5.0
Quality of Service:5.0 out of 5.0(5.0/5.0)
Responsiveness:5.0 out of 5.0(5.0/5.0)
Professionalism:5.0 out of 5.0(5.0/5.0)
Value:4.0 out of 5.0(4.0/5.0)
Flexibility:5.0 out of 5.0(5.0/5.0)
Services Used:
Dress & Attire
 
The first place I went to find a gown was David's. They had several dresses I liked and they were all reasonably priced. But I wanted to see what other people had to offer so we went to Deborah's. They treat you like a princess there. One of the nice things is that it is by appointment only, so you dont have 1000 girls going through the racks and its not hard to find someone to help you. The girl that helped me asked me to describe the dress I wanted and then pulled out several that matched what I was looking for. The selection is absolutly amazing. The staff there is just very attentive and personal. There was never any pressure for me to buy one of their dresses. The other thing that's great is each dress is made when you order it. You dont have to buy a gown that was tried on by 50 other girls before you.
If you are on a strict budget, I would say that this might not be the place for you but other than that, I highly recommend Deborah's.
 
Mrs.O
Wedding:
04/28/2007
5 Reviews
4.5
out of 5.0
Quality of Service:5.0 out of 5.0(5.0/5.0)
Responsiveness:5.0 out of 5.0(5.0/5.0)
Professionalism:5.0 out of 5.0(5.0/5.0)
Value:3.5 out of 5.0(3.5/5.0)
Flexibility:4.0 out of 5.0(4.0/5.0)
Services Used:
Dress & Attire
 
Very professional. Lots of gorgeous selections, dresses available at most price points (about $700 to $5000). I liked it a lot better than David's Bridal. It was very personal, and they did not rush me at all (despite my many trips to try on dresses, and my indecisiveness). GREAT MIRRORS! You can see yourself from every angle. I even got my dress during a sale for 20% off (October, I think) with the purchase of an accessory. Loved the experience
 
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