Debbie's Floral
421 N. Lake St
Mundelein, IL 60060
 
 
 
  Reviews (35)    
4.7 out of 5.0
4.7
out of 5.0
Quality of Service:
 (4.7/5.0)
Responsiveness:
 (4.7/5.0)
Professionalism:
 (4.7/5.0)
Value:
 (4.8/5.0)
Flexibility:
 (4.7/5.0)
 
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5.0 out of 5.0
5.0/5.0
  • Quality of Service:  5.0
  • Responsiveness:  5.0
  • Professionalism:  5.0
  • Value:  5.0
  • Flexibility:  5.0
I live in Tampa, FL but got married in Gurnee, IL. Because of the long distance, planning was quite a challenge. I did all my planning with Nell and Katrina over the phone and email, so I was a bit nervous to see how the flowers would turn out for my big day. They did a phenomenal job. They respond to my phone calls and emails right away, and worked with me to get everything I wanted within my budget. Nell contacted me at least once a week to ask questions, clarify information, and update me. I did not actually meet Nell until the day of my wedding, and I had only compliments and no complaints. The bouquets for me and my bridesmaids were exactly what I had pictured, the flowers were fresh and stayed fresh all day and evening long--same with the boutonnieres for the guys, and they all look great in pictures. She also provided the flower decor for my cake--it made what was a simple cake look over the top beautiful! Debbie's Floral also provided an archway for my ceremony with draping that was PERFECT for my colors, given that Nell and Katrina never even had a sample of my colors. The floral arrangements on the archway were also beautiful--my parents and the groom's parents each took one of the arrangements home after the wedding and they stayed fresh for a week afterwards. My budget did not allow for any chair upgrades or covers, so Nell went above and beyond to provide some chair ties on the aisle chairs to make the space look wonderful for no additional cost. They were there for set up, conversion of the space from ceremony to reception and tear down at the end of the night. My centerpieces were beautiful, 10" cylinder vases with rocks, orchids and a floating candle. I had originally gone with roses to save money, but Nell decided the orchids looked more elegant and upgraded them at no extra cost. I was blown away by Debbie's Floral's professionalism, responsiveness and quality. I would absolutely recommend Debbie's Floral to anyone for their wedding floral needs.
Wedding: 09/21/2013
Services Used: Flowers
5.0 out of 5.0
5.0/5.0
  • Quality of Service:  5.0
  • Responsiveness:  5.0
  • Professionalism:  5.0
  • Value:  5.0
  • Flexibility:  5.0

Private User 7 Reviews
My centerpieces were fabulous . Debbie was very professional and the flowers were beautiful.
Wedding: 1+ year ago
Services Used: Flowers
5.0 out of 5.0
5.0/5.0
  • Quality of Service:  5.0
  • Responsiveness:  5.0
  • Professionalism:  5.0
  • Value:  5.0
  • Flexibility:  5.0

Anonymous 3 Reviews
The outside of Debbie's Floral does not look fancy, but the people inside (Nel, the owner, Katrina, the designer) are lovely to work with, and they make beautiful flowers.

My mom and I had a great experience planning my wedding flowers with Debbie's floral. They are very flexible about adding and removing flowers that you find you need or don't need (extra boutonnière for a late RSVP, or deciding to use sugar rather than real flowers on the cake) and they are also excellent about fitting flowers into whatever budget you have.

The groom mentions that the flowers were a little bit late to arrive the morning of the wedding, but our church was also a little hard to find. Some of the bridesmaids got lost on their way there, so I understand that.

Overall, it was great, and everyone complemented the flowers.
Wedding: 1+ year ago
Services Used: Flowers
1.4 out of 5.0
1.4/5.0
  • Quality of Service:  1.0
  • Responsiveness:  1.0
  • Professionalism:  1.0
  • Value:  3.0
  • Flexibility:  1.0

Anonymous 2 Reviews
Let me start out by saying that I have not written a negative review and am not planning on writing any other ones, but after my experience with Debbie's Floral I wanted to make sure other brides knew what to expect when booking with them as they were the ONLY vendor that caused me frustration during wedding planning.
I contacted Debbie's Floral after hearing some good recommendations and knew that they had recently changed ownership, but after a good meeting with both Nell and Katrina we decided to move forward with booking Debbie’s as the florist for my wedding. We should have taken the major lack of unresponsiveness in even getting a quote from them a sign that things would get worse. It took Nell over a month to get me a quote, which is odd when you are spending thousands of dollars for flowers and especially when she should be trying to build her clientele. After we had signed the contract it was extremely hard to get answers from Nell and she was always too busy or other things were going on for her to return phone calls and emails. She acted like she was the one doing me a favor when I was her client and she should have acted that way. She basically can’t make any decisions without contacting Katrina first which is frustrating when she is the owner.
I also never saw examples or pictures of what my flowers would look like and basically just gave up on asking because every time I called I got an extremely rude response. The flowers ended up being pretty good except for a few wilted flowers on the bridesmaid bouquets that needed to be removed.
Just a disappointing experience overall and I wouldn’t recommend Debbie’s to anyone.
Wedding: 2+ years ago
Services Used: Flowers
0.0 out of 5.0
0.0/5.0
  • Quality of Service:  0.0
  • Responsiveness:  0.0
  • Professionalism:  0.0
  • Value:  0.0
  • Flexibility:  0.0
Debbie's Floral in Mundelein was an absolutely horrible experience. Some months before our wedding ownership was changed and it all went downhill from there. Dealing with the new owner Nell was nothing but stress. I had so many upset moments due to her, she is terrible at communication. Then on the day of the wedding it only got worse. My (the bride) bouquet was off in color but even more sad it was already brown and wilting. Plus the flowers kept falling out of the bouquet. The grooms boutonniere was wilted completely down no more that 2 hrs into wearing it. We brought in our own vases for center pieces and after the wedding we were short one, only to find out from an employee that it was broken by Nell. She did not even have the decency to let us know. I could keep going but these are a few examples of the very disappointing and poor service we received. The flowers were the one thing that brought me into brief sad tears on our wedding day. I would not recommend using Debbie's Floral for any service.
Wedding: 05/25/2012
Services Used: Flowers
5.0 out of 5.0
5.0/5.0
  • Quality of Service:  5.0
  • Responsiveness:  5.0
  • Professionalism:  5.0
  • Value:  5.0
  • Flexibility:  5.0
Debbie's Floral did a beautiful job for my daughter's wedding. We were extremely happy with all the bouquets and arrangements, they were the perfect colors that blended. The church and hall looked beautiful, everyone had wonderfull comments on the flowers. We gave the table arrangements away and friends said they lasted over a week and loved looking at them. Nell and Katrina were patient and very reassuring through the planning.
Wedding: 04/14/2012
Services Used: Flowers
5.0 out of 5.0
5.0/5.0
  • Quality of Service:  5.0
  • Responsiveness:  5.0
  • Professionalism:  5.0
  • Value:  5.0
  • Flexibility:  5.0
They were so helpful, very flexible, and easy going. It was a pleasure working with them.
Wedding: 10/15/2011
Services Used: Flowers
5.0 out of 5.0
5.0/5.0
  • Quality of Service:  5.0
  • Responsiveness:  5.0
  • Professionalism:  5.0
  • Value:  5.0
  • Flexibility:  5.0
I have been a customer of Debbie's for years and not once have I been disappointed. I have done 2 weddings, several showers and have holiday arrangements done and have loved them all. They are a pleasure to work with and I would highly recommend them to all!
Wedding: 09/24/2011
Services Used: Flowers
5.0 out of 5.0
5.0/5.0
  • Quality of Service:  5.0
  • Responsiveness:  5.0
  • Professionalism:  5.0
  • Value:  5.0
  • Flexibility:  5.0
I have all great things to say about Debbies Floral! I was finishing up school and remodeling my house while planning my wedding. I went into Debbies Floral with close to nothing, probably much less of an idea to express than most brides to be, but even after our first meeting I knew that I was going to get exactly what I wanted. The team was helpful and responsive. On the day of my Wedding they took care of everything! The bouquets and arrangements were stunning! We gave the table arrangements away as favors and my guest were very pleased! All in all they helped to make my special day perfect.
Wedding: 08/13/2011
Services Used: Flowers
5.0 out of 5.0
5.0/5.0
  • Quality of Service:  5.0
  • Responsiveness:  5.0
  • Professionalism:  5.0
  • Value:  5.0
  • Flexibility:  5.0
Debbies floral was nothing short of perfect! They were very prompt and I ended up with the most beautiful boquet! I would definately recommend them to other brides!
Wedding: 08/06/2011
Services Used: Flowers
5.0 out of 5.0
5.0/5.0
  • Quality of Service:  5.0
  • Responsiveness:  5.0
  • Professionalism:  5.0
  • Value:  5.0
  • Flexibility:  5.0
Debbie’s Floral did an amazing job at my daughter’s summer wedding. When I walked into the church and saw the arrangements and floral arch, all I could say was “WOW!” The floral designs were unique, artistic, and beautiful! Everything combined to create the perfect wedding ceremony backdrop. The bridal party bouquets, corsages, and boutonnieres were gorgeous as well. After the ceremony, Debbie’s Floral efficiently transported everything to the reception at Kemper Lakes Golf Club where the floral arrangements would be used to decorate the head table, cake table, and other areas of the banquet hall. I really liked that all the floral and bouquets were used to adorn both the church AND banquet hall. I was once again awed as I saw the reception hall for the first time. For each table they created a stunning candle light grouping with floral submerged in clear vases filled with water. Floating candles on the top cast a warm glow as the evening progressed. The ambiance was so lovely. Everyone at Debbie’s Floral is a pleasure to work with. Jennifer and Katrina patiently help you through the wedding flower planning process and really listen to your ideas. They have wonderful design ideas, yet are flexible and were quick to accommodate our special requests. They never seemed to mind answering all our questions and Emails and all the changes we made as we planned. On the day of the wedding, they were on time, did all the set up and take down, and coordinated everything perfectly. I can’t imagine working with any other florist as Debbie’s Floral has it all - personalized service, reliability, and exceptional floral designs. I highly recommend Debbie’s Floral for weddings and all your floral needs. You will be so pleased! Thanks to Jennifer and Katrina for everything!
Wedding: 07/30/2011
Services Used: Flowers
4.9 out of 5.0
4.9/5.0
  • Quality of Service:  5.0
  • Responsiveness:  5.0
  • Professionalism:  4.5
  • Value:  5.0
  • Flexibility:  5.0
Debbie's Floral made my wedding so beautiful. They were great in our preliminary meetings and I really liked the proposal they drew up (although they kept spelling my groom's name wrong). I loved how they reused flower arrangements from the ceremony to decorate the reception venue too (saves us money!). I wasn't sure how the flowers would turn out on the wedding day since I'd never actually seen the arrangements, but they were beautiful. When we walked into the reception venue, we were taken aback by just how beautiful the room looked with all the centerpieces and everything. They even set up the arch we rented the day before the wedding so we could practice with it in the rehearsal. Jennifer & Katrina are also the nicest people to work with and very flexible. They know what they're doing so I trusted them to take my vision & make it look good and they did it!
Wedding: 07/30/2011
Services Used: Flowers
5.0 out of 5.0
5.0/5.0
  • Quality of Service:  5.0
  • Responsiveness:  5.0
  • Professionalism:  5.0
  • Value:  5.0
  • Flexibility:  5.0
Debbie's Floral, more specifically Jennifer, was a pleasure to work with. I ran into trouble about 2 weeks before my wedding with the original florist so I needed to find someone quick. I contacted Debbie's Floral and they were able to create floral arrangements as well as come up with some ideas of how to use the arrangements twice (helped me stay well within my budget) for my wedding. On the day of the wedding, the flowers were delivered well before I arrived (one less thing for me to worry about) and they all looked great! Overall, I would say the staff at Debbie's Floral is fantastic and I would highly recommend them to anyone!
Wedding: 07/23/2011
Services Used: Flowers
5.0 out of 5.0
5.0/5.0
  • Quality of Service:  5.0
  • Responsiveness:  5.0
  • Professionalism:  5.0
  • Value:  5.0
  • Flexibility:  5.0
We absolutely LOVED using Debbie's Floral for our wedding. Jennifer was so sweet and really listened to our vision. Debbie's Floral was the vendor that we most enjoyed working with. The flowers turned out better than I had envision. We give high praise to Debbie's. Thanks so much for all you did!
Wedding: 07/16/2011
Services Used: Flowers
5.0 out of 5.0
5.0/5.0
  • Quality of Service:  5.0
  • Responsiveness:  5.0
  • Professionalism:  5.0
  • Value:  5.0
  • Flexibility:  5.0
Debbie's Floral did a beautiful job for my daughter's wedding. We were extremely happy with how the flowers turned out, and we received many compliments on the gorgeous bouquets and centerpieces. Working with Jennifer is such a pleasure! She was so helpful in deciding on the types of flowers, the different colors, different options for centerpieces, and suggested some personal touches -- all while staying within our budget. Her enthusiasm, friendliness, patience, and attention to detail made this part of the wedding planning stress free.
Wedding: 07/16/2011
Services Used: Flowers
4.9 out of 5.0
4.9/5.0
  • Quality of Service:  5.0
  • Responsiveness:  5.0
  • Professionalism:  5.0
  • Value:  4.5
  • Flexibility:  5.0
Jennifer was great to work with and helped me stay on my budget!!
Wedding: 07/16/2011
Services Used: Flowers
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4.7 out of 5.0
4.7
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