Bright Event Rentals Dallas Reviews

Reviews

+7 User photos

• Cindy F. Sent on 09/20/2023
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  Great service and very professional!

  A lot of choices to pick! Great price and service!

  A lot of choices to pick! Great price and service!
• Lauren I. Sent on 10/19/2020
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  Highly Recommend

  We rented all of our linens, silverware, chargers, and a few catering items from Peerless and could not be happier. They were super flexible on timing for returning the items and were even able to accept the returns at a different location than where we picked them up. They had all the items we needed for our perfect day.

  We rented all of our linens, silverware, chargers, and a few catering items from Peerless and could not be happier. They were super flexible on timing for returning the items and were even able to accept the returns at a different location than where we picked them up. They had all the items we needed for our perfect day.
• Angela Sent on 05/11/2019
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  Very responsive and organized

  Baylor and crew took care of me on the planning and billing. The day they showed up to set up the tent, the crew was very friendly and wanted to make sure the tent and tables were exactly as I wanted.

  Baylor and crew took care of me on the planning and billing. The day they showed up to set up the tent, the crew was very friendly and wanted to make sure the tent and tables were exactly as I wanted.
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• Monica Sent on 12/22/2018
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  Fantastic!

  I worked with Jennifer Lucas and it was an absolutely perfect experience. The tent was beautiful, lights were impressive. Jenn was quick to respond and willing to answer a million different questions and explore a million different options with me, very patiently. I’m so appreciative of this company and the culture that empowers Jenn to do great work. We’ll never forget our lovely tent. It was a show stopper

  I worked with Jennifer Lucas and it was an absolutely perfect experience. The tent was beautiful, lights were impressive. Jenn was quick to respond and willing to answer a million different questions and explore a million different options with me, very patiently. I’m so appreciative of this company and the culture that empowers Jenn to do great work. We’ll never forget our lovely tent. It was a show stopper
• Nan Sent on 04/12/2017
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  Highly recommend. We used Peerless for our daughter's wedding. We did most of the planning ourselves. They are one of the only companies that has an outdoor dance floor that doesn't require a tent over it. Peerless was so easy to work with even though we made tons of little changes. Everything was perfect, on time, professionally set up and taken down, clean and in good repair. I even asked for small changes int eh set up--no problems (Could you move this table 2 feet over this way? Could you put the dance floor a foot further that way?) They were responsive to many questions. Very helpful and easy to work with. Just perfection in every way.

  Highly recommend. We used Peerless for our daughter's wedding. We did most of the planning ourselves. They are one of the only companies that has an outdoor dance floor that doesn't require a tent over it. Peerless was so easy to work with even though we made tons of little changes. Everything was perfect, on time, professionally set up and taken down, clean and in good repair. I even asked for small changes int eh set up--no problems (Could you move this table 2 feet over this way? Could you put the dance floor a foot further that way?) They were responsive to many questions. Very helpful and easy to work with. Just perfection in every way.

  Bright Event Rentals Dallas's reply:

  Nan, thank you for your kind review! It means more than you know to hear that our vision and desire for our clients to have the best "Big Day" possible is being achived. Warm Regard - Peerless Houston
• Melba Sent on 10/26/2016
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  We were very pleased with the service and equipment. Dana Tipps did a great job for us! Thanks, Dana!

  We were very pleased with the service and equipment. Dana Tipps did a great job for us! Thanks, Dana!
• Robert Sent on 09/23/2016
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  I had great customer service! It was a pleasure working with Bailey, she was very informative and helped me figure out what I needed.

  I had great customer service! It was a pleasure working with Bailey, she was very informative and helped me figure out what I needed.
• Mike Sent on 08/25/2016
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  What a wonderful company to work with! From the unmatched customer service provided by the terrific Baylie Hill to the installation from the field crew. They ALL went above and beyond all my expectations. Their is no other option for me and my whole company on who we will hire for all our future tent rentals!

  What a wonderful company to work with! From the unmatched customer service provided by the terrific Baylie Hill to the installation from the field crew. They ALL went above and beyond all my expectations. Their is no other option for me and my whole company on who we will hire for all our future tent rentals!
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  User2789674 Sent on 09/28/2016
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  My family was happy when we found Peerless Events and Tente for table and chair rentals. We were hosting a small party and the overall experience was good. I dealt directly with Dana, and was excited to call her for assistance with my neice's wedding next spring. Dana is professional and knowledgeable. Everyone at Peerless is friendly and helpful. We are happy to recommend!

  My family was happy when we found Peerless Events and Tente for table and chair rentals. We were hosting a small party and the overall experience was good. I dealt directly with Dana, and was excited to call her for assistance with my neice's wedding next spring. Dana is professional and knowledgeable. Everyone at Peerless is friendly and helpful. We are happy to recommend!
• Madison Sent on 07/12/2016
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  I got married on March 12, 2016 and had the pleasure of working with Baylie Hill at Peerless. Her creativity made our day more beautiful than I ever could have imagined. The clear top tent and the antler chandelier were just two of the incredibly unique touches that made our day so special. The Peerless team worked together to provide us with functional and elegant rentals, and were extremely friendly and easy to work with. We will proudly use them for all of our future rental needs!
  
  

  I got married on March 12, 2016 and had the pleasure of working with Baylie Hill at Peerless. Her creativity made our day more beautiful than I ever could have imagined. The clear top tent and the antler chandelier were just two of the incredibly unique touches that made our day so special. The Peerless team worked together to provide us with functional and elegant rentals, and were extremely friendly and easy to work with. We will proudly use them for all of our future rental needs!
  
  
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  User2789549 Sent on 09/27/2016
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  For any party event I always use Peerless Events & Tents. The customer service is superb. Sandi Tarby you can tell is very knowledgeable in her line of business. It's always nice to have someone to help with your event that knows what you need. I would highly recommend this company to anyone! Thank you Sandi and Peerless.

  For any party event I always use Peerless Events & Tents. The customer service is superb. Sandi Tarby you can tell is very knowledgeable in her line of business. It's always nice to have someone to help with your event that knows what you need. I would highly recommend this company to anyone! Thank you Sandi and Peerless.
• Paul Sent on 06/29/2016
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  The Elite College Showcases have been using Dallas Party & Tent for years for their College Showcases, since about 2002 I believe. Over the years I can say that the product and support have been outstanding. As anyone knows, problems occur no matter what you do or who you use. People, businesses and contractors should be measured, not by the fact that they had an issue, but rather how the respond to the issue. I have been working with Sandi for several years now, I even when there are problems, Sandi and the, now Peerless Events & Tents, team have done a phenomenal job taking care of us. Problems, although do happen at times are rectified immediately and everything is done with professionalism.
  
  An example, now that I know Peerless and Dallas Party and Tent are one, we have previously used a different company for our Showcase in Round Rock. Sandi informed me that there was a branch in the Austin area so, to me, it was a no-brainer to make the switch. The previous company was always very slow to respond however I continued to use them since they knew what was required annually. It was the easy way out for me. Additionally their product was below average. This year, we used Peerless out of Austin and were extremely happy with everything. I met the installation crew to show them what we needed and the location and the supervisor was amazingly polite and helpful and everything went very well.
  
  I highly recommend Peerless Events & Tents, their customer service has been a 10!!!

  The Elite College Showcases have been using Dallas Party & Tent for years for their College Showcases, since about 2002 I believe. Over the years I can say that the product and support have been outstanding. As anyone knows, problems occur no matter what you do or who you use. People, businesses and contractors should be measured, not by the fact that they had an issue, but rather how the respond to the issue. I have been working with Sandi for several years now, I even when there are problems, Sandi and the, now Peerless Events & Tents, team have done a phenomenal job taking care of us. Problems, although do happen at times are rectified immediately and everything is done with professionalism.
  
  An example, now that I know Peerless and Dallas Party and Tent are one, we have previously used a different company for our Showcase in Round Rock. Sandi informed me that there was a branch in the Austin area so, to me, it was a no-brainer to make the switch. The previous company was always very slow to respond however I continued to use them since they knew what was required annually. It was the easy way out for me. Additionally their product was below average. This year, we used Peerless out of Austin and were extremely happy with everything. I met the installation crew to show them what we needed and the location and the supervisor was amazingly polite and helpful and everything went very well.
  
  I highly recommend Peerless Events & Tents, their customer service has been a 10!!!
• Jan Sent on 08/23/2016
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  They have everything you need and can take out the stress from the planning of your event.
  We used Peerless for my nephew's wedding and were completely satisfied with the farm tables and benches for the rehearsal dinner. They fit perfectly in the outdoor setting making it look like a picture out of a magazine. Baylie was a delight to work with and assisted us with all of our needs. We would definitely use them again and recommend them to others.

  They have everything you need and can take out the stress from the planning of your event.
  We used Peerless for my nephew's wedding and were completely satisfied with the farm tables and benches for the rehearsal dinner. They fit perfectly in the outdoor setting making it look like a picture out of a magazine. Baylie was a delight to work with and assisted us with all of our needs. We would definitely use them again and recommend them to others.
• N Sent on 09/28/2016
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  Peerless did not disappoint. I have used them for various events. Call and ask for Sandi - she is extremely helpful and gets the job done!

  Peerless did not disappoint. I have used them for various events. Call and ask for Sandi - she is extremely helpful and gets the job done!
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  User1911717 Sent on 11/08/2014
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  Dallas Party Tent & Event provided beautiful fruitwood chiavari chairs for my wedding. They truly transformed the space! Beautiful!

  Dallas Party Tent & Event provided beautiful fruitwood chiavari chairs for my wedding. They truly transformed the space! Beautiful!
• Lisa Sent on 10/04/2016
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  GREAT company to work with! I highly recommend Dan Ferris and Sandy Tarby!! Terrific customer service and very knowledgeable about the product. We have a destination wedding at a private estate in Texas and Dan and his team have been top notch all the way!

  GREAT company to work with! I highly recommend Dan Ferris and Sandy Tarby!! Terrific customer service and very knowledgeable about the product. We have a destination wedding at a private estate in Texas and Dan and his team have been top notch all the way!
• Jennifer Sent on 08/04/2009
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  They were very helpful and reasonable. The only complaint I had about them is when they delivered my tables and chairs they were dirty. We had to wash all the tables and chairs because it looked like coke had been spilt on them. Other than that, they were on time and very professional. I would reccommend them to anybody who is planning their wedding on a tight budget.

  They were very helpful and reasonable. The only complaint I had about them is when they delivered my tables and chairs they were dirty. We had to wash all the tables and chairs because it looked like coke had been spilt on them. Other than that, they were on time and very professional. I would reccommend them to anybody who is planning their wedding on a tight budget.
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  User1159453 Sent on 05/11/2013
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  Dallas Party Tent and Event did a great job at providing me with the perfect package for my wedding day . There were a few things that we were not very happy with but those got fixed as soon as we talked to the owner Brian who cleared everything up ! Thank you !

  Dallas Party Tent and Event did a great job at providing me with the perfect package for my wedding day . There were a few things that we were not very happy with but those got fixed as soon as we talked to the owner Brian who cleared everything up ! Thank you !
• Nick Sent on 05/02/2012
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  Best tenting company in DFW. Great value and flexible with their packages.

  Best tenting company in DFW. Great value and flexible with their packages.
• Nicole Sent on 10/22/2012
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  They were very nice and accomadating when placing my order for tent, chairs, table, linens, dancefloor, but upon delivery the tent was not in the best condition. It had holes in it & many of the side walls couldn't even connect together because all the snaps were broken off. Because the sides couldn't connect to each other or around the poles to keep them in place the flapped loudly and knocked over chairs & table deocorations during the course of the whole wedding weekend. I would not recommend this to anyone. We spent several hours trying to keep the side walls anchored down so they wouldn't fly up and hit people.

  They were very nice and accomadating when placing my order for tent, chairs, table, linens, dancefloor, but upon delivery the tent was not in the best condition. It had holes in it & many of the side walls couldn't even connect together because all the snaps were broken off. Because the sides couldn't connect to each other or around the poles to keep them in place the flapped loudly and knocked over chairs & table deocorations during the course of the whole wedding weekend. I would not recommend this to anyone. We spent several hours trying to keep the side walls anchored down so they wouldn't fly up and hit people.
• Julie Sent on 07/01/2008
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  Everything was fine except that they were supposed to deliver 5 tables and brought 3. The delivery guy was supposed to go get 2 more and he never returned. This was at the end of the day Friday and when I called Saturday morning to check on the tables, they were closed. I left a message on the machine but my call was not returned. I had to find the tables elsewhere. They took the tables off my bill and apologized, but made no other attempts to make it up to me.

  Everything was fine except that they were supposed to deliver 5 tables and brought 3. The delivery guy was supposed to go get 2 more and he never returned. This was at the end of the day Friday and when I called Saturday morning to check on the tables, they were closed. I left a message on the machine but my call was not returned. I had to find the tables elsewhere. They took the tables off my bill and apologized, but made no other attempts to make it up to me.
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  User2465611 Sent on 12/13/2015
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  Unfortunately we were only allowed by our reception hall to use this vendor. We met with them on multiple occasions and they were so unorganized. We drew up plans to explain exactly were all 8 of our tables would go. They only had to place 8 guest tables and a head table. When we arrived at our reception, the tables were pushed into our dance floor area. None of them were in the right place and our head table was so close to the wall that I couldn't even get to my seat without having to make everyone get up and squeezing by. Totally disappointing.

  Unfortunately we were only allowed by our reception hall to use this vendor. We met with them on multiple occasions and they were so unorganized. We drew up plans to explain exactly were all 8 of our tables would go. They only had to place 8 guest tables and a head table. When we arrived at our reception, the tables were pushed into our dance floor area. None of them were in the right place and our head table was so close to the wall that I couldn't even get to my seat without having to make everyone get up and squeezing by. Totally disappointing.
• Morgan S. Sent on 10/06/2022
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  Wedding Linens

  I was supposed to pick up the linens on Thursday before my Saturday wedding and get to the location and notice not a single car in the parking lot, I went up to the door and on the door they had a paper sign that said we have moved locations and provided the new address... I had talked with them a week before pickup, why did nobody mention this to me? Then when I arrived at the new location, I stood outside because the door is locked and they have to buzz you in. After ringing the doorbell and nobody letting me in, I called and she said she didn't see me. I asked "Did you notify people you moved locations?" and her response was no I don't think so... If I were a business where people are picking up/returning rental items, that would an important piece of information to notify your customers. Then when I went to return the linens, nobody was answering the door so I drove around back where I initially picked up from. The people working in the warehouse were the most helpful and I appreciate their help. When they took me inside, there were multiple people sitting at their desks... so not sure how they didn't hear the doorbell ring or answer a phone call. Would not recommend.

  I was supposed to pick up the linens on Thursday before my Saturday wedding and get to the location and notice not a single car in the parking lot, I went up to the door and on the door they had a paper sign that said we have moved locations and provided the new address... I had talked with them a week before pickup, why did nobody mention this to me? Then when I arrived at the new location, I stood outside because the door is locked and they have to buzz you in. After ringing the doorbell and nobody letting me in, I called and she said she didn't see me. I asked "Did you notify people you moved locations?" and her response was no I don't think so... If I were a business where people are picking up/returning rental items, that would an important piece of information to notify your customers. Then when I went to return the linens, nobody was answering the door so I drove around back where I initially picked up from. The people working in the warehouse were the most helpful and I appreciate their help. When they took me inside, there were multiple people sitting at their desks... so not sure how they didn't hear the doorbell ring or answer a phone call. Would not recommend.
• La Toya Sent on 11/18/2009
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  (Brace yourself, this one is long - but someone needs to know) This company is AWFUL! If you want anything about your event to be done correctly and in a professional manner, please do yourself a favor and look elsewhere. They were nice enough in the beginning and it was very close to our wedding date when I booked them, so we paid in full. They sent a receipt via email the same day. I ordered 80 white garden chairs and 80 burnt orange chair sashes. A week after they received payment, they sent another email stating that are authorized to charge any additional charges to the card they had on file for having to carry equipment up stairs, over 50ft, etc.
  
  I immediately sent an email back stating that they not charge our card anything additional because this information was never disclosed to us at the time we purchased their services. I didn't see how it was fair to leave this out until a week after they had their money! I also called and Halen (who was very sweet by the way) assured me that this wouldn't be the case and they just have to put that out there. In addition to that, James (another person there) said it's for some customers who have had them, in his own words "walk across a football field carrying equipment). I told him that there shouldn't be a problem and I even paid for them to park in a parking garage just a few feet from the ceremony site.
  
  The next day, Halen calls and tells me that they don't have burnt orange chair sashes in the sheer organza that I wanted. I was a little upset because when I ordered them initially, I wasn't told that they weren't available. She added that they do have burnt orange, but in crushed organza. I was perfectly fine with that, but let Halen know that the color HAD to be Burnt Orange, I wasn't so concerned about the material.
  
  So, the day before the scheduled delivery, another girl name Crystal calls me to confirm the details. When she gets to the sashes, she tells me the color they have listed is Ivory. I said, "No, the color needs to be burnt orange". She says, "Oh yes, I do see a note here for burnt orange."
  
  Okay, the day of delivery, my then fiance is about to leave our apartment to meet the driver at our venue so he can pay for parking. Imagine our surprise when he finds Dallas Party Tent and event in our apartment complex parking lot blocking his car in! I was not at the house at the time, but running errands. When I called the company to ask why on earth would he deliver 80 chairs to our apartment, she just laughs and asks ME the same thing! No apology or anything. I'm soo frustrated by this point, but my fiance has the driver follow him to the venue. Well, their truck's hitch wouldn't fit in the parking garage, so my fiance helped him unload and deliver the chairs to where they needed to go. When he brings home the chair sashes for me to inspect, they aren't even burnt orange crushed organza like I was told. They are a coral color or regular orange at best and they are satin! I'm trying to let it go as my wedding planner said we didn't have to use them at all if I didn't want to. I told her it was okay, since they were already paid for and no one would know what color they were really supposed to be but us anyway.
  
  Fast forward to the Monday after our wedding. After Dallas Party Tent and event is already closed for the day, James sends me an email stating they have already charged our credit card on file another $95 and change because the security guard wouldn't let them use the elevators to pick up equipment and 3 straps to hold down the chairs were missing! I specifically told them NOT to charge our card and I had it in writing! I couldn't call him because it was after hours and there I was, on my honeymoon, still dealing with these people! I emailed him back anyway, stating I didn't mind the charge for the straps because if they were missing, then of course we would pay. But to charge us when they weren't given permission because of a security guard that I don't even know was just wrong. He could have called us to let us know what was going on before he charged the card and maybe we could have figured something else out.
  
  James proceeded to argue with me through email and not return my phone calls. He also mentioned in one email, "Good luck getting the charges reversed!" Who DOES that? This place was just awful from day one. No matter what price discount they promise you, they are NOT worth it. When I look back on our wedding day, all was WONDERFUL, except for this place that stuck out like a sore thumb. Do NOT use this place!

  (Brace yourself, this one is long - but someone needs to know) This company is AWFUL! If you want anything about your event to be done correctly and in a professional manner, please do yourself a favor and look elsewhere. They were nice enough in the beginning and it was very close to our wedding date when I booked them, so we paid in full. They sent a receipt via email the same day. I ordered 80 white garden chairs and 80 burnt orange chair sashes. A week after they received payment, they sent another email stating that are authorized to charge any additional charges to the card they had on file for having to carry equipment up stairs, over 50ft, etc.
  
  I immediately sent an email back stating that they not charge our card anything additional because this information was never disclosed to us at the time we purchased their services. I didn't see how it was fair to leave this out until a week after they had their money! I also called and Halen (who was very sweet by the way) assured me that this wouldn't be the case and they just have to put that out there. In addition to that, James (another person there) said it's for some customers who have had them, in his own words "walk across a football field carrying equipment). I told him that there shouldn't be a problem and I even paid for them to park in a parking garage just a few feet from the ceremony site.
  
  The next day, Halen calls and tells me that they don't have burnt orange chair sashes in the sheer organza that I wanted. I was a little upset because when I ordered them initially, I wasn't told that they weren't available. She added that they do have burnt orange, but in crushed organza. I was perfectly fine with that, but let Halen know that the color HAD to be Burnt Orange, I wasn't so concerned about the material.
  
  So, the day before the scheduled delivery, another girl name Crystal calls me to confirm the details. When she gets to the sashes, she tells me the color they have listed is Ivory. I said, "No, the color needs to be burnt orange". She says, "Oh yes, I do see a note here for burnt orange."
  
  Okay, the day of delivery, my then fiance is about to leave our apartment to meet the driver at our venue so he can pay for parking. Imagine our surprise when he finds Dallas Party Tent and event in our apartment complex parking lot blocking his car in! I was not at the house at the time, but running errands. When I called the company to ask why on earth would he deliver 80 chairs to our apartment, she just laughs and asks ME the same thing! No apology or anything. I'm soo frustrated by this point, but my fiance has the driver follow him to the venue. Well, their truck's hitch wouldn't fit in the parking garage, so my fiance helped him unload and deliver the chairs to where they needed to go. When he brings home the chair sashes for me to inspect, they aren't even burnt orange crushed organza like I was told. They are a coral color or regular orange at best and they are satin! I'm trying to let it go as my wedding planner said we didn't have to use them at all if I didn't want to. I told her it was okay, since they were already paid for and no one would know what color they were really supposed to be but us anyway.
  
  Fast forward to the Monday after our wedding. After Dallas Party Tent and event is already closed for the day, James sends me an email stating they have already charged our credit card on file another $95 and change because the security guard wouldn't let them use the elevators to pick up equipment and 3 straps to hold down the chairs were missing! I specifically told them NOT to charge our card and I had it in writing! I couldn't call him because it was after hours and there I was, on my honeymoon, still dealing with these people! I emailed him back anyway, stating I didn't mind the charge for the straps because if they were missing, then of course we would pay. But to charge us when they weren't given permission because of a security guard that I don't even know was just wrong. He could have called us to let us know what was going on before he charged the card and maybe we could have figured something else out.
  
  James proceeded to argue with me through email and not return my phone calls. He also mentioned in one email, "Good luck getting the charges reversed!" Who DOES that? This place was just awful from day one. No matter what price discount they promise you, they are NOT worth it. When I look back on our wedding day, all was WONDERFUL, except for this place that stuck out like a sore thumb. Do NOT use this place!
• 
  User2176726 Sent on 06/12/2015
  2 out of 5 rating

  2.0
  • Quality of service
    1.0 out of 5 rating
    1.0
  • Average response time
    5.0 out of 5 rating
    5.0
  • Professionalism
    1.0 out of 5 rating
    1.0
  • Value
    1.0 out of 5 rating
    1.0
  • Flexibility
    2.0 out of 5 rating
    2.0

  We had table and chair rental from Dallas Party Tent & Event for our wedding because they are the only vendor our venue allowed. They were responsive with emails and helpful on assisting us with the order. However, the delivery on the wedding day was very bad. Their first delivery didn't have all the items on the order and they had to come back to get a big chunk of the order. Some of the bar stools were broken at delivery. Some of the linens were still missing after their 2 deliveries and we had to borrow linens from the caterer to save the day. They caused a lot of troubles and delays during our short set up time frame. They were also late to pick up the rentals after the wedding. We had a very bad experience with this vendor and would not recommend them to anyone.

  We had table and chair rental from Dallas Party Tent & Event for our wedding because they are the only vendor our venue allowed. They were responsive with emails and helpful on assisting us with the order. However, the delivery on the wedding day was very bad. Their first delivery didn't have all the items on the order and they had to come back to get a big chunk of the order. Some of the bar stools were broken at delivery. Some of the linens were still missing after their 2 deliveries and we had to borrow linens from the caterer to save the day. They caused a lot of troubles and delays during our short set up time frame. They were also late to pick up the rentals after the wedding. We had a very bad experience with this vendor and would not recommend them to anyone.

  Bright Event Rentals Dallas's reply:

  Thank you for your review. One of the things that has made our business thrive since the beginning is honest feedback from our clients in areas of improvement and in areas where we're doing really well. We are sorry we dropped the ball on your delivery and as seen in some of our other reviews it's out of our nature to make such a simple mistake. We have numerous policies and procedures that are set in place to avoid such mistakes and we hope that you would give us another chance so you can see that our delivery service is in fact on par with the awesome customer service you experience when you placed your reservation.

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