Custom Caterers 4.0 out of 5.0 4.0/5.0
p.o.box 501, San Fernando, CA 91341
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818-336-8818
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Overall Rating
Quality of Service:
   4.0 out of 5.0 (4.0/5.0)
Responsiveness:
   4.0 out of 5.0 (4.0/5.0)
Professionalism:
   4.0 out of 5.0 (4.0/5.0)
Value For Cost:
   4.0 out of 5.0 (4.0/5.0)
Flexibility:
   4.0 out of 5.0 (4.0/5.0)

 
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Celine and Felix
Wedding: 09/25/2009
Reviews: 6
5.0
out of 5.0
Quality of Service: 5.0 out of 5.0(5.0/5.0)
Responsiveness:5.0 out of 5.0(5.0/5.0)
Professionalism:5.0 out of 5.0(5.0/5.0)
Value For Cost:5.0 out of 5.0(5.0/5.0)
Flexibility:5.0 out of 5.0(5.0/5.0)

I'm glad I decided on the menu Richard presented me with because I remembered my cousin and their wives, and my some of my friends aren't particular with Filipino cuisine. They loved the meal and that's what makes me happy.
The company doesn't include china, silverware, and glassware though so if you decide to book them they charge you a separate bill for this. Richard's flexible about payment for the dinnerware if you ask nicely :).
They can do either buffet or sit down reception. We had a buffet for our reception and I'm glad Richard assigned servers at the buffet station otherwise the guests would just go nilly willy getting food and not leave anything for the other guests. There were also servers going around filling up water goblets.
The company includes a coffee and tea bar with your menu but Richard has this fabulous drink station that you could ask for. Unfortunately we forgot to taste the drinks but our guests had their share and I noticed they filled them up probably 3 or 4 times over.
Typical menu includes 1 salad dish, 3 hors d'eouvres (passed), 2 entrees, 2 sides, coffee and tea bar, fruit display.
Make sure to book early with the company too and provide them with a program for the reception so that they can plan along with your DJ/emcee. Oh, they don't charge a cake cutting fee when I booked them but ask if they still don't. I booked them in 2008 for my wedding last September 25, 2009.

Reviewed On:
09/28/2009

Services Used:
Catering

Shamaya
Wedding: 07/25/2009
Reviews: 5
5.0
out of 5.0
Quality of Service: 5.0 out of 5.0(5.0/5.0)
Responsiveness:5.0 out of 5.0(5.0/5.0)
Professionalism:5.0 out of 5.0(5.0/5.0)
Value For Cost:5.0 out of 5.0(5.0/5.0)
Flexibility:5.0 out of 5.0(5.0/5.0)

Richard and Staff are remarkable!! He is very professional, understanding and delightful!

From the first time that I did the food tasting for our wedding I knew that we had to book him. The beef was so tender, and the mashed potatoes flavor was more than I could imagine. The salad and it's dressing were to die for. I could call Richard with a question each day and he always responded with pleasure.

At the wedding everything looked so elegantly displayed on the plates, and we got nothing but rave reviews about the chicken in the empanada's. Everyone kept telling us that the skewers were off the hook and the meat just melted in their mouths. Our wedding will be the talk for a longgg time and we can thank the catering services for this as well!!

Thanks Richard and staff for helping make Rick & Maya's Summer Love more than special!! Rick and I will be forever thankful for you and your patience, and understanding and Awesomeee Food!

Reviewed On:
08/04/2009

Services Used:
Catering

Lauren
Wedding: 06/22/2009
Reviews: 1
5.0
out of 5.0
Quality of Service: 5.0 out of 5.0(5.0/5.0)
Responsiveness:5.0 out of 5.0(5.0/5.0)
Professionalism:5.0 out of 5.0(5.0/5.0)
Value For Cost:5.0 out of 5.0(5.0/5.0)
Flexibility:5.0 out of 5.0(5.0/5.0)

Thanks Richard for helping us create a fairytale wedding! The food was soooooo good!! All of our guests loved you and you truly made my night special! Now if you could just send us food already made on a weekly basis, that would be awesome!! Haha! BEST CATERER IN TOWN!! I wish I knew the recipe to the cream sauce it was delicious!

Reviewed On:
06/28/2009

Services Used:
Catering, Event Rentals, Wedding Planning, Unique Services (Other)

Details, Details, Details
Wedding: 05/02/2009
Reviews: 3
0.0
out of 5.0
Quality of Service: 0.0 out of 5.0(0.0/5.0)
Responsiveness:0.0 out of 5.0(0.0/5.0)
Professionalism:0.0 out of 5.0(0.0/5.0)
Value For Cost:0.0 out of 5.0(0.0/5.0)
Flexibility:0.0 out of 5.0(0.0/5.0)

I would NEVER, NEVER, NEVER, NEVER... did I say, NEVER, recommend this company to anyone who cares to have an amazing event. Let me begin by saying that I chose this company because my friend workED for this caterer. She said he was an amazing chef, so I trusted her. Now for the review:

First, the owner promised that he never double books events. He delivered some equipment the night before, and he didn't even bother to let me know he would not be attending our event.

Second, the food was NOT what we tasted at the tasting. At the tasting, his work was scrumptious. At the wedding, I could have ordered KFC and Boston Market and I would have been less mortified by the quality of food! The chicken and beef were dry and tasteless.

Third, the owner, Richard, sent young immature boys to serve. One of them was wearing a woman's dress shirt! If that hasn't already turned you off, get this: he cooked the food hours before the wedding and didn't bring any tables or warmers. So the food was put on the floor in the garage!!!! How disgusting is this company??

I honestly can go on and on about this company, but it is just making me upset because we are going through a sort of battle with getting at least a partial refund for this atrocious service that this company provided. So here is the final word:

STAY AWAY!!!!

Reviewed On:
06/04/2009

Services Used:
Catering

Ana
Wedding: 04/04/2009
Reviews: 2
5.0
out of 5.0
Quality of Service: 5.0 out of 5.0(5.0/5.0)
Responsiveness:5.0 out of 5.0(5.0/5.0)
Professionalism:5.0 out of 5.0(5.0/5.0)
Value For Cost:5.0 out of 5.0(5.0/5.0)
Flexibility:5.0 out of 5.0(5.0/5.0)

Richard and Custom Caterers catered my wedding back in April. He and his wonderful staff did an AWESOME, AWESOME Job. His Food and presentation was top notch. We looked around for several months and went on several tasting. When we came across custom caterers. It was a perfect match. Richard your Tri Tip with that pomegranante sauce is to die for. Thank you for making our special day unforgettable. I HIGHLY, HIGHLY, reccommend this company.

Reviewed On:
07/02/2009

Services Used:
Catering