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Casablanca Hawaii Bridal & Formals Reviews

Casablanca Hawaii Bridal & Formals

Casablanca Hawaii Bridal & Formals

Honolulu, HI
5.0 out of 5 rating, 19 Reviews
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Reviews

5.0 out of 5 rating
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19 Reviews
99% recommend it
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Awards

19
WeddingWire Couples' Choice Awards 2012 Winner
WeddingWire Couples' Choice Awards 2011 Winner
WeddingWire Couples' Choice Awards 2010 Winner
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    Cynthia Sent on 01/14/2016
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    My entire experience at Casablanca was amazing! The staff was so friendly & helpful. When I found a potential dress, they took the time to make my hair up in a couple different styles and show me different possible accessories & veils. They didn't bat an eye when I left my first appointment empty handed and didn't put any pressure on me whatsoever. When i came back for a second appointment they had noted what I tried on & liked at my previous appointment and helped me with the final decisions. The ordering process was so smooth and my fittings were easy & stress free. I recommend them to anyone looking for a bridal gown. Their customer service was spectacular!
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    Joy Sent on 07/22/2014
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    I loved the whole experience at Casablanca. From the first day that I went to the store to check out their dresses, they really help you envision how you'll look on your wedding day by putting up your hair, recommending accessories, and more! I only tried on 3 dresses there. It was a very simple process-- I kind of explained what I was looking for and Rowena would search for a gown that matched my description. It was stress free not having to go through racks of dresses myself.

    I was so happy when I found my gown. Rowena was very thorough and explained the entire timeline on when I should receive the dress, and how soon I should start doing my fittings.

    I thought it was also really nice that when the dress arrived, they gave me a courtesy call and were more than happy to let me go in and try it on again since it was about 3 months since I last saw the dress.

    After that, they were continued to help me throughout the fittings and even worked with me through stressful times when I thought the dress wouldn't fit! They were always so encouraging and tried to take off any worries and stress and ensuring me that they could always alter the dress to make it work.

    In the end, the dress fit perfectly and it was such a pleasure to work with the team at Casablanca! I truly felt like a valued customer there.
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    Ashley Sent on 08/11/2014
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    I loved my dress...to this day...I still love my dress. The boutique has so many beautiful dresses to choose from. This one in particular had the dress that I was eyeing from the moment I got engaged. Their seamstress, she knows what destination wedding time frames look like and believe me she is great at what she does. I love how they were able to work with my payments from my uncle in the mainland. The communication between them and myself was great, especially when you know us brides with our million concerns. Finding the dress was a wonderful experience at Casablanca. Thank you.
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  • User1144562 Sent on 04/26/2013
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    I purchased my beautiful Monique Lhuillier wedding gown at Casablanca Bridal & Formals back in August. From the moment I stepped into this Bridal salon, I felt like a Bride! Gladys, Sonia and all the Ladies made me feel so special! I didn't have to try too many dresses on until I found The One. But, if I had to, I would just stay there all day long! This was my very first appointment and from then on, I wanted to cancel the rest of my appointments for that day because I knew it couldn't get any better than this! From now on, I will tell all my girlfriends this is the Bridal Salon to go to when they are looking for dresses! Hands down the best service and the best selection!
  • User1024868 Sent on 11/24/2012
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    I was looking for a simple, reasonably priced wedding dress for my destination wedding in Las Vegas. I saw many beautiful gowns online, but didn't know where to start looking locally (Maui). On a trip to Oahu, I made appointments at Casablanca and another store. My first appointment was at Casablanca; I had heard about the store from several friends, but I thought everything would be out of my price range. I also went to a chain store - while they had a lot of gowns, it was chaotic, unorganized and my consultant was helping what seemed like 20 people at one time. It was an awful experience.

    The staff at Casablanca was amazing. They were so professional and really made me feel like I was the only bride on earth, even though there were other brides there too! Gladys was the best - she really knows gowns! I described what I was looking for, and she brought me a few options. She knew what would look best on my body type (even when I didn't!). And when I mentioned my price range, she didn't flinch (I honestly expected that I would get less service because I wasn't willing to spend a lot of money - but that wasn't the case at all). I got exactly what I wanted - a simple, beautiful dress at an affordable price. I came back a month before my wedding for my fitting, and was a little worried about getting the alterations done in a day! But they came through, and I couldn't have asked for more. The staff even gave me great advice on how to pack my gown for the flight to Maui and Las Vegas.

    I would recommend Casablanca to any bride.
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    Beverly Sent on 11/29/2011
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    The owners are professional and know what looks good on every body type. They carry beautiful quality gowns such as Pronovias and Monique Lhullier. All the girls there are friendly and very helpful.
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    Kuulei Sent on 09/16/2011
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    Casablanca is the BEST place to get your wedding gown and bridesmaids dresses. Gladys and Rowena and the rest of the crew at Casablanca are so friendly and really makes you feel comfortable. The first time I went there I ended up picking my wedding dress all thanks to Rowena and Gladys. I highly recommend Casablanca!
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    Minnette J. Sent on 06/15/2011
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    Gladys, Rowena and Sonia was the best and was very flexible with me. It took me forever to figure out the gown I really wanted and they had helped me a long the way. They are all awesome and my gown was beautiful!
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    J Sent on 05/05/2011
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    Words can not express how wonderful everyone was here! The dresses were amazing! You can really tell they are all about weddings :) Every time I walked in, it was like seeing family. My dress didn't really need alterations except in the last week, I was unsure of the fit and they didn't make a big deal, they said no problem, and my dress fit perfectly for my wedding. I am so glad my friend introduced them to me! This is the place to go to find the perfect dress, feel special, and walk out a bride! Thank you Gladys and your staff! You made me a bride! XO ~ J.Hanson
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    Edwin Sent on 06/26/2010
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    After visiting a few bridal boutiques, I remembered seeing a beautiful boutique, Casablanca, by one of our favorite restaurants. So, I'd took my friends to have a look. I was so nervous, but the amazingly sweet staff was so responsive to my needs and made me feel completely relaxed. I tried on a few dresses until I found the one... after which, the staff sat me down to fix up my hair and added a veil- I was a bride. I felt extremely special from that day up until wedding day. The staff proved to know their stuff, especially during dress fittings- Gloria has a great eye for fit and made sure that any imperfection was taken care of. I really appreciated everything they did to make our day special. I want to recommend them to every bride... they take away the stress from at least one aspect of wedding planning! Thanks Casablanca!
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    Kendra Sent on 01/30/2010
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    I purchased my wedding gown from Casablanca. I am not quite the fashionista and was entirely clueless when it came to the best dresses for my figure. However, Gladys was so knowledgeable and very experienced! She selected a perfect silhouette (and at the right price!) for me. It was a design that I actually never considered before; however, when I tried it on I knew she was right. (Since then, I've decided to buy similiar casual dresses with the same type of cut) :) Plus, the dress photographed well and fit our theme completely! I am completely happy with my dress from Casablanca! I just wish I had another venue to wear it again :)
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    Rochelle Sent on 09/09/2008
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    Glady's and Rowena is a sister duo team. They made me feel like I was part of their family. They really took the time and effort to help me find the best bridal dress for my body. They actually play wedding music and put your hair up while trying on wedding gowns; so that you have the "wedding feel" when choosing your dress. Their dressess and jewelry are of very excellent quality. Glady's travels around the world looking for bridal dresses and jewelry. This is the only bridal salon on the island that carries Pronovias bridal gowns, the worlds leading bridal name. THey also have a variety of bridesmaid dressess to choose from.
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    Bethany Sent on 08/16/2008
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    Very professional, made me feel beautiful and everything was on time and ready for me for my wedding day. They'll help you find a gown that looks awesome on your figure if you let them. It's a really nice, big store with friendly employees. I loved going there the four times I did to first find a dress, do a first and final fitting and then to pick it up.
  • User2281188 Sent on 08/22/2015
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    What can I say!!! Their dresses, their selections... One that can't be beat! I have been to several bridal shops and I could not find anything that I saw myself in on my special day. I decided not to wear a dress that any other bride will wear. Let's face it.. Hawaii is too small........

    I scheduled a fitting on a weekend. My sister came with me. I had a few ideas on the kind of dress I pictured myself in. It had to be lace, definitely not mermaid (since I have curves in the right places...), unique to my personality, removable balero but it had to match the dress. Sifted through a book they had on their table, and bookmarked a few that I liked. I showed them to Rowena and also told her the vision of the dress I wanted. She put my in a dressing room and provided me 5 different style dresses including the one I described to her. Let's just say that what I thought I wanted was not good for my body type. I have curves and I wanted them to not be the main attraction when I walk down the aisle. After trying on each dress, I saved the best for last. I walked out with the final dress and the second my sister saw me in it... she teared up and told me, "That's the dress!!"

    The dress I chose, is a Pronovia dress. It had about six layers, a trumpet/mermaid style dress. It was body hugging, but the out two layers were styled like a silhouette over my curves. Beautiful! It showed the right amount of curves without really over doing it. To make things even better, there was a matching balero!

    I truly enjoyed buying my wedding dress from Casablanca. The best part about Casablanca is that you are their only customer, their only focus during your fitting. They treat you with the upmost respect and even does your hair to how it might look during your big day to capture the look of your wedding dress.
  • Edith
    Edith Sent on 10/21/2013
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    I had looked around a few places but when I walked into this cute boutique I knew I wanted to find my dress here. Gladys and Sonia were very helpful and found a few dresses in my price range and style. I found my dress on the first trip! They were super flexible when I needed to change appointments. I would highly recommend them!
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    Sharon Sent on 12/12/2010
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    Every bride would agree with me that the dress should be (if not the only) one of the major concerns!I was based in Tokyo when I was planning our destination wedding in Hawaii. After tons of researches, I finally found my dream dress! .. 3 months before the wedding date!... now... where in Tokyo would I get that dress??!! finally found one shop where they carry that designer wedding dress.. here is the catch...oh my goodness, the price was unbelievably crazy! not to mention that it was even just the rental price!9( well this is Tokyo so what do I expect!) I was like no way! So in desperation, I researched again online for wedding dress salons based in Honolulu and thank goodness I found Casablanca Bridal and Formals! I sent them an email and they responded to me immediately! ..Guess what! they carry the brand I want. I told them the exact style of the dress, and my size. They were able to order it for me and it even got to Hawaii way before I got there for our wedding. They were even able to alter it 2 days before my wedding! They were so nice and accommodating. If you are looking for authentic designer wedding dress in Honolulu with excellent service..Casablanca Bridal and Formals is the place!
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    Betty Sent on 10/06/2009
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    Gladys and Rowena and the rest of the team are awesome. They were so helpful and didn't give me any pressure about purchasing. They're the go to store for Monique Lhuillier, Vera Wang, and Pronovias. I did wish they had more of a selection with the ML and VW gowns but I ended up finding something perfect in the store. Gladys even picked out my second reception gown for me. She urged me to try something I'd never try before and it fit me to a tee, like it was made for me. These ladies know their stuff and they know their inventory like the back of their hands. You're going to feel like a princess once you walk through the doors. That's how wonderful their service is.

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    Kawamoto Sent on 08/07/2008
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    Casablanca is a beautiful salon with great service. Gladys is very personable and easy to work with.
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    Amy Sent on 08/31/2008
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    Great service-they ordered my dress for me even after it was no longer made. I had a lot of help from staff when I was picking out my dress. Great store-clean and beautiful. Staff also worked with me to ship my dress to me on the mainland when I had to move before the dress arived.
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