Candy Haven, Inc. 4.7 out of 5.0 4.7/5.0
301 N. I-35E, Dallas, TX 76205
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940-565-1474
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Overall Rating
Quality of Service:
   4.7 out of 5.0 (4.8/5.0)
Responsiveness:
   4.7 out of 5.0 (4.7/5.0)
Professionalism:
   4.7 out of 5.0 (4.8/5.0)
Value For Cost:
   4.6 out of 5.0 (4.6/5.0)
Flexibility:
   4.7 out of 5.0 (4.8/5.0)

Endorsements
"Candy Haven's cakes are the BEST!!!!"
"What beautiful cakes Candy Haven does! It is a pleasure to photograph them."
"For my own wedding in 2003, we used Candy Haven & ever since, I have told so many people about them! We chose their Italian cream wedding cake & double chocolate groom's cake with chocolate covered strawberries. We also did the traditional eating the top part of the wedding cake on our 1 year anniversary. Let me just say that after the top part stayed in the freezer for a year, it was still so good!! I will keep referring them every chance possible. "
"We look forward to working with you in the future. Thank you - Amy"
"I recently met Molly, the decorating manager, at Candy Haven. She is wonderful to visit with, and her cakes are just gorgeous! I was very impressed with the "special" grooms cakes that she had done, they were the best I have ever seen! I will be very happy to refer my brides to Candy Haven."

 
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MicahsWifey
Wedding: 11/08/2009
Reviews: 6
4.3
out of 5.0
Quality of Service: 4.0 out of 5.0(4.0/5.0)
Responsiveness:4.0 out of 5.0(4.0/5.0)
Professionalism:5.0 out of 5.0(5.0/5.0)
Value For Cost:4.0 out of 5.0(4.0/5.0)
Flexibility:4.5 out of 5.0(4.5/5.0)

This is a really good company. Our bride and groom cakes came out tasting delicious. We did have a few problems with the color of the flowers on the bridal cake being wrong along with the fillings. The cake still tasted good and was pretty, it just wasn't what we asked for. However, the company is currently working with us to figure out what went wrong and why. They have been very responsive on this part so far, but the issue hasn't been resolved yet. I wil update once we know what Candy Haven will do.

Reviewed On:
11/18/2009

Services Used:
Wedding Cake

Steph
Wedding: 10/18/2009
Reviews: 5
5.0
out of 5.0
Quality of Service: 5.0 out of 5.0(5.0/5.0)
Responsiveness:5.0 out of 5.0(5.0/5.0)
Professionalism:5.0 out of 5.0(5.0/5.0)
Value For Cost:5.0 out of 5.0(5.0/5.0)
Flexibility:5.0 out of 5.0(5.0/5.0)

What can I say Candy Haven is the best place for any kind of desert!! I grew up the the owner's son and had the privilage of getting the experience many of their cakes before my wedding. I always knew that this was the only place I would ever get my wedding cake from. The cake was so beautiful and so good!!! They have the best flavors and the just best everything. I love them, theey are so wonderful!! If you are having trouble finding a place to get you cake from just stop by and see what they have to offer and you will not be disappointed!! Promise!! :)

Reviewed On:
11/17/2009

Services Used:
Wedding Cake

alexisgolden
Wedding: 10/10/2009
Reviews: 5
5.0
out of 5.0
Quality of Service: 5.0 out of 5.0(5.0/5.0)
Responsiveness:5.0 out of 5.0(5.0/5.0)
Professionalism:5.0 out of 5.0(5.0/5.0)
Value For Cost:5.0 out of 5.0(5.0/5.0)
Flexibility:5.0 out of 5.0(5.0/5.0)

Very happy with our wedding cakes provided by candy haven. They were very nice and attentive to our tastes, and even went out of their way to make special cake/frosting flavors per our request. The cakes looked and tasted great!

Reviewed On:
10/23/2009

Services Used:
Wedding Cake

Rachel and Patrick
Wedding: 10/03/2009
Reviews: 5
3.9
out of 5.0
Quality of Service: 3.0 out of 5.0(3.0/5.0)
Responsiveness:4.5 out of 5.0(4.5/5.0)
Professionalism:3.5 out of 5.0(3.5/5.0)
Value For Cost:4.0 out of 5.0(4.0/5.0)
Flexibility:4.5 out of 5.0(4.5/5.0)

Candy Haven's cakes were tasty. The bride's cake was truly beautiful. The groom's cake was also nice; however, we ordered a German chocolate cake but received chocolate. I didn't realize this until after the reception was over, but no one else knew what we had requested. The cake they did give us was still quite good, and it wasn't worth complaining about. Also, when the cakes were delivered, the groom's cake was to have chocolate shavings on top, but didn't. As soon as we called Candy Haven about it, they brought chocolate shavings (with choc. dipped strawberries for free) right out to decorate! They handled themselves professionally, but I would have felt better having been able to finalize my cake with them before the week of my wedding. I would recommend Candy Haven, particularly if your wedding will be in Denton, since they're so close.

Reviewed On:
11/16/2009

Services Used:
Wedding Cake

amp926
Wedding: 09/26/2009
Reviews: 5
5.0
out of 5.0
Quality of Service: 5.0 out of 5.0(5.0/5.0)
Responsiveness:5.0 out of 5.0(5.0/5.0)
Professionalism:5.0 out of 5.0(5.0/5.0)
Value For Cost:5.0 out of 5.0(5.0/5.0)
Flexibility:5.0 out of 5.0(5.0/5.0)

Candy Haven was so nice and helpful when it came to picking out our cakes. Our wedding cake and groom's cake turned out perfect. Everyone just loved them. We would definitely recommend Candy Haven for any special occasion.

Reviewed On:
10/07/2009

Services Used:
Wedding Cake

SOYLA
Wedding: 09/26/2009
Reviews: 5
5.0
out of 5.0
Quality of Service: 5.0 out of 5.0(5.0/5.0)
Responsiveness:5.0 out of 5.0(5.0/5.0)
Professionalism:5.0 out of 5.0(5.0/5.0)
Value For Cost:5.0 out of 5.0(5.0/5.0)
Flexibility:5.0 out of 5.0(5.0/5.0)

We use them for the cakes and they were delicious, Bride cake was just as she wanted and the Groom cake was a big success. They were fresh and everyone loved them. Definatley recommend them.

Reviewed On:
10/11/2009

Services Used:
Wedding Cake

Jessica
Wedding: 08/29/2009
Reviews: 5
5.0
out of 5.0
Quality of Service: 5.0 out of 5.0(5.0/5.0)
Responsiveness:5.0 out of 5.0(5.0/5.0)
Professionalism:5.0 out of 5.0(5.0/5.0)
Value For Cost:5.0 out of 5.0(5.0/5.0)
Flexibility:5.0 out of 5.0(5.0/5.0)

Candy Haven did a custom design UT Longhorns grooms cake for me that was spectacular! Our wedding cake was also both beautiful and tasty. They happily accepted my change to the decorations with only two weeks to go. Wonderful chocolates, too!

Reviewed On:
10/24/2009

Services Used:
Wedding Cake

rachel.t
Wedding: 08/23/2009
Reviews: 5
4.9
out of 5.0
Quality of Service: 5.0 out of 5.0(5.0/5.0)
Responsiveness:5.0 out of 5.0(5.0/5.0)
Professionalism:5.0 out of 5.0(5.0/5.0)
Value For Cost:4.5 out of 5.0(4.5/5.0)
Flexibility:5.0 out of 5.0(5.0/5.0)

I've been using Candy Haven for special occasion cakes for many years, so when it came time to choose a wedding cake, Candy Haven was my natural choice. They were SO easy to work with and everything was exactly as they promised. The cakes were both beautiful and I got many compliments on them. My only disappointment was that I didn't get to eat very much cake! ;-)

Reviewed On:
09/22/2009

Services Used:
Wedding Cake

Andrea
Wedding: 08/22/2009
Reviews: 5
4.2
out of 5.0
Quality of Service: 4.0 out of 5.0(4.0/5.0)
Responsiveness:4.5 out of 5.0(4.5/5.0)
Professionalism:4.0 out of 5.0(4.0/5.0)
Value For Cost:3.5 out of 5.0(3.5/5.0)
Flexibility:5.0 out of 5.0(5.0/5.0)

They made the wedding cake and grooms cake exactly the way we wanted! They did a great job.

Reviewed On:
09/01/2009

Services Used:
Wedding Cake

sammills
Wedding: 07/26/2009
Reviews: 5
5.0
out of 5.0
Quality of Service: 5.0 out of 5.0(5.0/5.0)
Responsiveness:5.0 out of 5.0(5.0/5.0)
Professionalism:5.0 out of 5.0(5.0/5.0)
Value For Cost:5.0 out of 5.0(5.0/5.0)
Flexibility:5.0 out of 5.0(5.0/5.0)

My wedding cake and groom's cake were very beautiful, and tasted fabulous. Everyone loved the cakes and told me so. My wedding was on a Sunday afternoon and I was very afraid that we would have to pick up the cakes and deliver them ourselves but they had 2 very nice employees deliver our cakes and set them up about 45 mins before the wedding. I would recommend Candy Haven to anyone, and I actually have already. Thanks for all the hard work you put into our cakes.

Reviewed On:
08/15/2009

Services Used:
Wedding Cake

mmmrps
Wedding: 07/25/2009
Reviews: 4
5.0
out of 5.0
Quality of Service: 5.0 out of 5.0(5.0/5.0)
Responsiveness:5.0 out of 5.0(5.0/5.0)
Professionalism:5.0 out of 5.0(5.0/5.0)
Value For Cost:5.0 out of 5.0(5.0/5.0)
Flexibility:5.0 out of 5.0(5.0/5.0)

Amazing cakes - I had many compliments on how awesome they were. People that didn't even eat sweets much, had at least one of the three flavors. I couldn't have asked for more! They made it very simple from the cake tasting to delivering our cake it was awesome!! Thank YOU!

Reviewed On:
08/03/2009

Services Used:
Wedding Cake

Betty
Wedding: 06/20/2009
Reviews: 2
2.6
out of 5.0
Quality of Service: 3.0 out of 5.0(3.0/5.0)
Responsiveness:3.0 out of 5.0(3.0/5.0)
Professionalism:3.0 out of 5.0(3.0/5.0)
Value For Cost:1.0 out of 5.0(1.0/5.0)
Flexibility:3.0 out of 5.0(3.0/5.0)

Our wedding cake was very dry and tasted either frozen or having been made several days in advance. The frosting "crunched" when we cut the cake! Several of the guests later informed us that the cake didn't taste like the white chocolate that we ordered. I had to tell the person who delivered and set up the cake that there was some decoration missing, which she later corrected. I wish I could say something nicer about this vendor, but I wouldn't recommend them or use them again. Nobody was impressed.

Candy Haven, Inc. responded with the following comments:

I would love to discuss this with you. This is not typical of our cakes, which we do not freeze. All of our cakes are made to order. Please give me a call, so we can get to the bottom of this.
Thanks.
Jane

Reviewed On:
07/05/2009

Services Used:
Wedding Cake

mrsmcland
Wedding: 06/20/2009
Reviews: 5
5.0
out of 5.0
Quality of Service: 5.0 out of 5.0(5.0/5.0)
Responsiveness:5.0 out of 5.0(5.0/5.0)
Professionalism:5.0 out of 5.0(5.0/5.0)
Value For Cost:5.0 out of 5.0(5.0/5.0)
Flexibility:5.0 out of 5.0(5.0/5.0)

Our cakes were awesome! The grooms cake was much larger then we thought it would be and the other cake was absolutely stunning! The only thing was that the red velvet grooms cake was a little dry and did not taste like what we had in the tasting. But it was still worth it and it was so good!!

Reviewed On:
07/30/2009

Services Used:
Wedding Cake

Seema
Wedding: 06/13/2009
Reviews: 1
5.0
out of 5.0
Quality of Service: 5.0 out of 5.0(5.0/5.0)
Responsiveness:5.0 out of 5.0(5.0/5.0)
Professionalism:5.0 out of 5.0(5.0/5.0)
Value For Cost:5.0 out of 5.0(5.0/5.0)
Flexibility:5.0 out of 5.0(5.0/5.0)

All my husband and I wanted were delicious & simply cupcakes and Candy Haven delivered! We had to pick them up ourselves but they were nicely packed and convenient. The quality and flexibility of Candy Haven is very unique!

Reviewed On:
10/29/2008

Services Used:
Wedding Cake

Jaclyn and Hooj
Wedding: 05/30/2009
Reviews: 8
5.0
out of 5.0
Quality of Service: 5.0 out of 5.0(5.0/5.0)
Responsiveness:5.0 out of 5.0(5.0/5.0)
Professionalism:5.0 out of 5.0(5.0/5.0)
Value For Cost:5.0 out of 5.0(5.0/5.0)
Flexibility:5.0 out of 5.0(5.0/5.0)

Our wedding and groom's cakes from Candy Haven were gorgeous and delicious! We were contracted with them through our ceremony and reception site and therefore didn't come into too much contact with them directly, but we didn't need to because everything turned out perfect! We only had one face-to-face meeting to discuss what we wanted and do a tasting but that's all they needed to provide us with our perfect cakes! I was a little upset at the end of the wedding because I only got a couple of bites of my cake and didn't even get to taste the groom's, but the leftovers made it home with us and I have been eating them everyday!!

Candy Haven, Inc. responded with the following comments:

Thanks so much for your review. I really appreciate your kind words. We enjoyed working with you.
Jane

Reviewed On:
06/11/2009

Services Used:
Wedding Cake