Join Now   |   Log In   |   Are You A Vendor?
 
  Reviews (3)    
2.3 out of 5.0
2.3
out of 5.0
Quality of Service:
 (1.7/5.0)
Responsiveness:
 (1.8/5.0)
Professionalism:
 (1.8/5.0)
Value:
 (4.5/5.0)
Flexibility:
 (1.8/5.0)
 
Sort By:
 
 
gsusfrekah
Wedding:
06/03/2011
5 Reviews
1.6
out of 5.0
Quality of Service:1.0 out of 5.0(1.0/5.0)
Responsiveness:1.0 out of 5.0(1.0/5.0)
Professionalism:1.0 out of 5.0(1.0/5.0)
Value:4.0 out of 5.0(4.0/5.0)
Flexibility:1.0 out of 5.0(1.0/5.0)
Services Used:
Dress & Attire
 
I did find my dress at Marie Crawford's Bridal so I am grateful for that, however, I was definitely disappointed with the shop and the seamstress who did my alterations. If I would have known ahead of time what I was going to deal with, I would have recorded the style number and bought the dress online or elsewhere. I loved my dress but I wouldn't recommend this shop, here is why:

1. I picked out several dresses on their website..when I arrived they didn't have a single one of those dresses in stock.
2. There are only about 100 dresses in stock (if that), so choices are very limited.
3. They also only have a few veils available.. I had to go to another bridal shop for a veil.
4. The shop is super small. Even if you find a dress, there is only one mirror and you can't really see the dress that well.
5. They didn't steam my dress, I had to pay another shop to steam it for me. I was told the alteration lady would steam it but that wasn't true.
6. My dress came in late and I had to keep calling to find out when it was in. The staff was very unprofessional and everytime I was in there they acted like it was a hassle to get up from behind the counter to help me.
7. There seems to only be one person working at any given time. Once my dress was in, I was so excited to go pick it up. I scheduled an appointment over a week in advance. I received a call the day of my appointment from the lady working at that time and said she couldn't be there because she needed to go pick up her kid! Can you believe that! She wanted me to change my appointment..I was very disappointed and irritated..because I had already waited weeks longer then expected for the dress. She did call back later and let me come in to get my dress that day..but that whole thing was incredibly unprofessional and ridiculous.
8. I had an appointment for alterations but when I arrived for the appointment the alteration lady wasn't there. I had to wait for over an hour for her to show up.

I was beyond happy when I didn't have to deal with that shop anymore! I didn't get my bridesmaids dresses there because I knew that would be a nightmare too! If I didn't absolutely love the dress, I would have never dealt with that shop. The entire experience was so problematic and unprofessional. The only positive thing I can say for the shop is that their dresses are resonable priced.
 
jj
Wedding:
10/13/2010
2 Reviews
1.0
out of 5.0
Quality of Service:0.0 out of 5.0(0.0/5.0)
Responsiveness:0.0 out of 5.0(0.0/5.0)
Professionalism:0.0 out of 5.0(0.0/5.0)
Value:5.0 out of 5.0(5.0/5.0)
Flexibility:0.0 out of 5.0(0.0/5.0)
Services Used:
Dress & Attire
 
We had an made an appointment and showed up and the girl behind the computer sat there and said in a very rude tone can I help you and then never got up from behind the desk!

There are only about 25 dresses at this store, no selection and the sales staff is awful she never moved from behind the desk so we left. We were there 10 mins.
 
Melissa
Wedding:
08/14/2010
5 Reviews
4.4
out of 5.0
Quality of Service:4.0 out of 5.0(4.0/5.0)
Responsiveness:4.5 out of 5.0(4.5/5.0)
Professionalism:4.5 out of 5.0(4.5/5.0)
Value:4.5 out of 5.0(4.5/5.0)
Flexibility:4.5 out of 5.0(4.5/5.0)
Services Used:
Dress & Attire
 
Marie Crawford's Bridal is a very cute boutique in Urbana, MD. The women that work at the shop are helpful and easy to work with. Most of the time, they were pretty organized. I received the dresses I ordered on time and they worked with my bridesmaids to ensure payment and delivery were all met on time.
 
2.3 out of 5.0
2.3
out of 5.0
You Might Also Consider...
SPONSORED RESULTS