Bridal and Formal Reviews
Reviews
-
Quality of service 4.2 out of 5 rating4.2
-
Average response time 4.2 out of 5 rating4.2
-
Professionalism 4.2 out of 5 rating4.2
-
Value 4.3 out of 5 rating4.3
-
Flexibility 4.1 out of 5 rating4.1
Awards
-
Caity Sent on 10/05/20255 out of 5 rating5.0
-
Quality of service 5 out of 5 rating5.0
-
Average response time 5 out of 5 rating5.0
-
Professionalism 5 out of 5 rating5.0
-
Value 5 out of 5 rating5.0
-
Flexibility 5 out of 5 rating5.0
I found my dream dress!
I found my dream dress at Bridal and Formal! After visiting four other shops, this was the one that truly made the experience easy and enjoyable. The staff was wonderful — never pushy and always kind and patient.
I worked with Bobbi, and she was amazing! Kind, funny, and honest — she really listened to what I wanted and helped me find the perfect dress without ever trying to oversell. She made me feel comfortable and confident through the whole process.
I’m so thankful for the entire team at Bridal and Formal for helping me find the dress of my dreams! Highly recommend! 💍✨ -
Quality of service
-
Kenzie Sent on 11/05/20235 out of 5 rating5.0
-
Quality of service 5 out of 5 rating5.0
-
Average response time 5 out of 5 rating5.0
-
Professionalism 5 out of 5 rating5.0
-
Value 5 out of 5 rating5.0
-
Flexibility 5 out of 5 rating5.0
Bridal Try on
Lacrecia was awesome!!!! I’m so glad they take walk ins bc i had 3 appointments that day and went in, in between my appointments and ended up finding my dress with her. She was super respectful with my time & budget. I’m so grateful she was there to help me!!!!!! Love her and the experience there! -
Quality of service
-
Mdudleydesigns Sent on 08/14/20235 out of 5 rating5.0
-
Quality of service 5 out of 5 rating5.0
-
Average response time 5 out of 5 rating5.0
-
Professionalism 5 out of 5 rating5.0
-
Value 5 out of 5 rating5.0
-
Flexibility 5 out of 5 rating5.0
Amazing bridal salon!
I had the pleasure of working with Mariah and she was a ROCK STAR! I was so nervous about dress shopping and she walked me through every single second of it. She really worked to understand what I liked and didn't like, and eventually, she pulled a certain Maggie Sottero dress that was THE DRESS. She helped me navigate my thoughts and feelings, gave me the space and time I need to process everything, and helped me visualize what my wedding dress would look like.-
-
-
+2 photos
-
Quality of service
-
5A161F6Ca1D8612F6A651E4Ed139B97Edfe03837 Sent on 07/15/20235 out of 5 rating5.0
-
Quality of service 5 out of 5 rating5.0
-
Average response time 5 out of 5 rating5.0
-
Professionalism 5 out of 5 rating5.0
-
Value 5 out of 5 rating5.0
-
Flexibility 5 out of 5 rating5.0
Had a great consultant
Thanks you Sam for all of your help! My dress was a hit with our friends and family. We appreciate your help and for your attentiveness! -
Quality of service
-
Ronda Sent on 12/11/20225 out of 5 rating5.0
-
Quality of service 5 out of 5 rating5.0
-
Average response time 5 out of 5 rating5.0
-
Professionalism 5 out of 5 rating5.0
-
Value 5 out of 5 rating5.0
-
Flexibility 5 out of 5 rating5.0
Perfect Shop for Any Bride
This bridal store was everything I dreamed of! The staff was absolutely amazing, they were very understanding in what I wanted and the look I was going for. They made sure that I was satisfied when purchasing and when I picked up my dress. I will recommend them to anyone! -
Quality of service
-
A0393902Db1F516Ef5F95F6830938558A88Fb23C Sent on 11/12/20225 out of 5 rating5.0
-
Quality of service 5 out of 5 rating5.0
-
Average response time 5 out of 5 rating5.0
-
Professionalism 5 out of 5 rating5.0
-
Value 5 out of 5 rating5.0
-
Flexibility 5 out of 5 rating5.0
Loved my experience
Jean helped me say yes to the dress and I was able to find my perfect dress! So thankful for her and the service I received -
Quality of service
-
Alex Sent on 11/06/20225 out of 5 rating5.0
-
Quality of service 5 out of 5 rating5.0
-
Average response time 5 out of 5 rating5.0
-
Professionalism 5 out of 5 rating5.0
-
Value 5 out of 5 rating5.0
-
Flexibility 5 out of 5 rating5.0
Picked perfect dress for
Very nice shop. Worked well with us. -
Quality of service
-
Kaylee Sent on 10/05/20225 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
-
Average response time 5 out of 5 rating5.0
-
Professionalism 5 out of 5 rating5.0
-
Value 5 out of 5 rating5.0
-
Flexibility 5 out of 5 rating5.0
Amazing bridal shop!!
Bobbi was awesome to work with! -
Quality of service
-
Nic S. Sent on 07/18/20225 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
-
Average response time 5 out of 5 rating5.0
-
Professionalism 5 out of 5 rating5.0
-
Value 5 out of 5 rating5.0
-
Flexibility 5 out of 5 rating5.0
AMAZING I’ll never go anywhere else
I came in today to try on dresses just to see what I like and from the beginning the staff was so welcoming to me. I got to work with Kathleen who was so freaking nice and didn’t make me feel bad about myself or pressure me to try anything that wasn’t my style. She found a dress that’s absolutely perfect for my wedding! I can’t wait to go back and get the dress! Won’t go anywhere else 💕 -
Quality of service
-
Colleen Sent on 06/07/20225 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
-
Average response time 5 out of 5 rating5.0
-
Professionalism 5 out of 5 rating5.0
-
Value 5 out of 5 rating5.0
-
Flexibility 5 out of 5 rating5.0
Great shopping experience!
Bridal and Formal was a great place to find a wedding dress. Kelly and the other consultants were all super kind and helpful. Kelly quickly directed me to dresses that were within my budget. They had both made-to-order and off-the-rack dresses at a range of price points. I tried on dresses at probably 7 or more shops. I ended up finding my dream gown there for $500 and took it home the same day. -
Quality of service
-
Sarah Sent on 05/01/20225 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
-
Average response time 5 out of 5 rating5.0
-
Professionalism 5 out of 5 rating5.0
-
Value 5 out of 5 rating5.0
-
Flexibility 5 out of 5 rating5.0
Personal experience, great service
Great selection and staff. Would recommend -
Quality of service
-
Isabelle Sent on 03/28/20225 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
-
Average response time 5 out of 5 rating5.0
-
Professionalism 5 out of 5 rating5.0
-
Value 5 out of 5 rating5.0
-
Flexibility 5 out of 5 rating5.0
Bridal and Formal Review
I visited Bridal and Formal during the pandemic and they made me feel safe while trying on dresses. The staff was very accommodating when I pulled extra dresses to try on and they had a broad price range. There was zero pressure to choose a more expensive gown or buy my accessories form them. The dressing rooms area was private for the small group I brought and there was enough room to move around to see how the dresses moved and felt. I live several hours away and they were willing to ship me my dress if I couldn't pick it up in person. -
Quality of service
-
Erin Sent on 01/07/20225 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
-
Average response time 5 out of 5 rating5.0
-
Professionalism 5 out of 5 rating5.0
-
Value 5 out of 5 rating5.0
-
Flexibility 5 out of 5 rating5.0
Incredible!
The place I bought my dress lost my veil. I walked in here and they immediately had someone helping me. They were so friendly and made me forget all of the frustration from having the original lost. Their selection is great and there employees know how to fit within what you want and make you feel like the fairytale bride. I came in sad, frustrated, and a bit angry and within a few minutes was laughing and smiling. I found a BEAUTIFUL veil here. I was disappointed about one aspect of it, so they called the designer while I was there to get it custom made to make sure it was EXACTLY as I imagined it. All of that and they also gave me 20% off. Quite honestly I am not sure why, there may have been a sale, maybe they felt bad for me, I don’t know, but I was so thankful for all of their help. -
Quality of service
-
Corinne Sent on 09/13/20215 out of 5 rating5.0
-
Quality of service 5 out of 5 rating5.0
-
Average response time 5 out of 5 rating5.0
-
Professionalism 5 out of 5 rating5.0
-
Value 5 out of 5 rating5.0
-
Flexibility 5 out of 5 rating5.0
Great consultation
This is a wonderful place. I worked with Bobbi for a wedding dress consultation. She was extremely helpful and had wonderful energy. She made the process so enjoyable! Great selection of gowns! Relatively low pressure sales tactics made the process of making this big purchase easier!
-
Quality of service
-
Jenna Sent on 06/11/20215 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
-
Average response time 5 out of 5 rating5.0
-
Professionalism 5 out of 5 rating5.0
-
Value 5 out of 5 rating5.0
-
Flexibility 5 out of 5 rating5.0
Perfect. Beautiful. Amazing.
The staff of Bridal and Formal helped my now husband plan my proposal there! It was a beautiful moment and a wonderful experience with Bonnie who helped me find my dress. My dress was a STEAL and I was able to get a veil and overskirt with it still under $2000! Absolutely love this store, my dress, and the staff!-
-
-
+4 photos
-
Quality of service
-
Adriana Sent on 03/30/20215 out of 5 rating5.0
-
Quality of service 5 out of 5 rating5.0
-
Average response time 5 out of 5 rating5.0
-
Professionalism 5 out of 5 rating5.0
-
Value 5 out of 5 rating5.0
-
Flexibility 5 out of 5 rating5.0
How i got my lover back for good
My boyfriend broke up with me 8 months ago, because he felt i was cheating on him with a male friend of mine, i tried all i could to explain to him but he paid deaf ears, i was emotionally devastated because i really loved him until i saw a post on the internet about DR Ayoola, who helps people gain back their lost lover, at first i doubted if it was real because i never believed in such things but i decided to give him a try, I contacted him and he told me what to do and i did it then he did a Love spell for me The process of the spell to reunite lovers is very simple and he works selflessly people the same way he restored my relationship within 48 hours and my boyfriend was calling and begging to make up with me again, if you need help to reaffirm your relationship or marriage problem. Here’s his contact, EMAIL (drayoolasolutionhome@gmail.com)or call him on whatsapp (+31684065675)or (website https://drayoolasolutionhome.com/ -
Quality of service
-
Rebecca Sent on 11/27/20205 out of 5 rating5.0
-
Quality of service 5 out of 5 rating5.0
-
Average response time 5 out of 5 rating5.0
-
Professionalism 5 out of 5 rating5.0
-
Value 5 out of 5 rating5.0
-
Flexibility 5 out of 5 rating5.0
Jen was amazing
I absolutely loved my experience with Jen at bridal and formal. She was so helpful at pointing out my reactions to certain dresses and using the feedback I gave on dresses to help me find my dream dress. The best experience I had at a bridal store by far. -
Quality of service
-
Maria Sent on 11/09/20205 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
-
Average response time 5 out of 5 rating5.0
-
Professionalism 5 out of 5 rating5.0
-
Value 5 out of 5 rating5.0
-
Flexibility 5 out of 5 rating5.0
So many options but not overwhelming with the help of the staff!
I came in with an idea of what I wanted and ended up with a dress I did not know would be the perfect fit..all thanks to the help of the staff! They are extremely knowledgeable and are able to help you pinpoint the exact style, color, length, etc. you need. -
Quality of service
-
Arabian Sent on 08/27/20205 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
-
Average response time 5 out of 5 rating5.0
-
Professionalism 5 out of 5 rating5.0
-
Value 5 out of 5 rating5.0
-
Flexibility 5 out of 5 rating5.0
Perfect My wedding dress was just beautiful
Loved working with Bridal and Formal -
Quality of service
-
Julie Sent on 05/24/20205 out of 5 rating5.0
-
Quality of service 5 out of 5 rating5.0
-
Average response time 5 out of 5 rating5.0
-
Professionalism 5 out of 5 rating5.0
-
Value 5 out of 5 rating5.0
-
Flexibility 5 out of 5 rating5.0
AMAZING selection and service!!!!!!
I can't say enough good things about bridal and formal! I recommend them to anyone looking for a wedding dress! Their selection is HUGE and the service is awesome! I never felt pressured to make a decision and they did a great job helping me find my absolute dream dress within my price range! Thank you for helping make my wedding day the best day ever! -
Quality of service
-
Nicole Sent on 05/17/20205 out of 5 rating5.0
-
Quality of service 5 out of 5 rating5.0
-
Average response time 5 out of 5 rating5.0
-
Professionalism 5 out of 5 rating5.0
-
Value 5 out of 5 rating5.0
-
Flexibility 5 out of 5 rating5.0
Wonderful dress shopping experience
I had a wonderful experience dress shopping at Bridal and Formal. The stylist helping me shop was very attentive to my price point and style requests but also had me try a few things on the border of my suggestions to test the waters which was quite helpful in ruling things in or out. We moved quickly to see a lot of options during the appointment but I never felt rushed. I had a unique experience of getting to meet the designer as I ended up purchasing a dress from a trunk show going on at the time which made the day all the more special. -
Quality of service
-
Katy Sent on 02/05/20205 out of 5 rating5.0
-
Quality of service 5 out of 5 rating5.0
-
Average response time 5 out of 5 rating5.0
-
Professionalism 5 out of 5 rating5.0
-
Value 5 out of 5 rating5.0
-
Flexibility 5 out of 5 rating5.0
Gowns galore and customer service excellence!
I had the absolute best experience at Bridal and Formal finding my wedding gown! They have amazing customer service and the price was right! Jen did a fantastic job of helping to find my dream gown! Jen, Thank you so much for going above and beyond to help me find the perfect gown and making my dreams come true! -
Quality of service
-
Caitlyn Sent on 01/14/20205 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
-
Average response time 5 out of 5 rating5.0
-
Professionalism 5 out of 5 rating5.0
-
Value 5 out of 5 rating5.0
-
Flexibility 5 out of 5 rating5.0
Beautiful selection for all sizes
A beautiful selection of dresses for all sizes, I was able to find my dream dress within the modest budget I set. I never felt pressured to buy and being plus size felt there was enough for me to try on! They asked what I wanted and helped me try on things I may not have even thought of, I was comfortable and they made me feel like I was the only bride there. -
Quality of service
-
Erica Sent on 11/17/20195 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
-
Average response time 5 out of 5 rating5.0
-
Professionalism 5 out of 5 rating5.0
-
Value 5 out of 5 rating5.0
-
Flexibility 5 out of 5 rating5.0
very helpful staff and a wide selection of dresses
I wasn't sure what type of dress I wanted for my big day but the staff at Bridal and Formal was patient with me and offered lots of advice and quickly helped me choose the dress of my dreams in a short period of time! -
Quality of service
-
Gina Sent on 11/11/20195 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
-
Average response time 5 out of 5 rating5.0
-
Professionalism 5 out of 5 rating5.0
-
Value 5 out of 5 rating5.0
-
Flexibility 5 out of 5 rating5.0
Found my Dress!!!
Bobbi is AMAZING!! After weeks of searching for THE dress I finally went to Bridal & Formal. The store was suggested by my girlfriends and cousins who already been married so I finally went. I was a walk-in and they set me up with Bobbi. Hands down the most compassionate, patient, understanding, and hard-working Bridal Consultant I have ever met! No joke! I had an idea of what I wanted and she came running with so many fantastic options for my shape. I'm extremely picky and she went with it. Seriously, all new brides should get her asap! I loooove my dress!! Thank you thank you Bobbi for all your help, efforts and kindness!!!! -
Quality of service
-
Maddie Sent on 11/07/20195 out of 5 rating5.0
-
Quality of service 5 out of 5 rating5.0
-
Average response time 5 out of 5 rating5.0
-
Professionalism 5 out of 5 rating5.0
-
Value 5 out of 5 rating5.0
-
Flexibility 5 out of 5 rating5.0
Best choice for Bridal Gowns
I whole-heartedly recommend Bridal and Formal to any bride searching for her wedding gown! Their bridal consultants are incredibly helpful. Bobbi helped me find my dream gown, and was considerate of my preferences in the search as I tried on multiple gowns. -
Quality of service
-
Elizabeth Sent on 09/28/20195 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
-
Average response time 5 out of 5 rating5.0
-
Professionalism 5 out of 5 rating5.0
-
Value 5 out of 5 rating5.0
-
Flexibility 5 out of 5 rating5.0
My perfect dress!
The consultants were lovely to work with and helped me to narrow down my style. They had a good selection and for the style of dress I ended up liking the most and for that style the price was reasonable compared to other locations. -
Quality of service
-
Tonya Sent on 09/25/20195 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
-
Average response time 5 out of 5 rating5.0
-
Professionalism 5 out of 5 rating5.0
-
Value 5 out of 5 rating5.0
-
Flexibility 5 out of 5 rating5.0
Satisfied Bride To Be
We were greeted when we walked in the door and the associates were very pleasant. I had Iris as a representative and she was excellent. She knows her stuff when it comes to wedding dresses. She was very honest and patient. You can tell she loves what she do. Everyone that we came in contact with was friendly. I will be going back to look for bridesmaids dresses. I highly recommend them. They even have dresses for prom or homecoming. -
Quality of service
-
Michaela Sent on 08/13/20195 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
-
Average response time 5 out of 5 rating5.0
-
Professionalism 5 out of 5 rating5.0
-
Value 5 out of 5 rating5.0
-
Flexibility 5 out of 5 rating5.0
Found My Dream Wedding Dress on the SALE Rack!!
I found my dream wedding dress at Bridal & Formal in Cincinnati. My consultant was Iris and she was understanding of my price range and made me feel so comfortable trying on lots of different styles. I had brought my bridesmaids, mom, and mother-in-law and it was such a special experience. The dress I chose we had found on the sale rack! Highly, highly recommend Bridal & Formal!-
-
-
+5 photos
-
Quality of service
-
Taylor Sent on 06/16/20195 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
-
Average response time 5 out of 5 rating5.0
-
Professionalism 5 out of 5 rating5.0
-
Value 5 out of 5 rating5.0
-
Flexibility 5 out of 5 rating5.0
Absolutely Amazing Experience
I originally impulse purchased a dress from a chain store, and realized too late that it was NOT the dress for me. A friend and I went to the bridal district for fun several months later, and I luckily met Bobbi at Bridal and Formal who found my dream dress on a whim trip. Bobbi was EXCEPTIONAL to work with, and I cannot imagine another dress. The whole staff was wonderful, attentive, and the selection is amazing! It is well worth the trip. -
Quality of service
-
Samantha Sent on 05/30/20195 out of 5 rating5.0
-
Quality of service 5 out of 5 rating5.0
-
Average response time 5 out of 5 rating5.0
-
Professionalism 5 out of 5 rating5.0
-
Value 5 out of 5 rating5.0
-
Flexibility 5 out of 5 rating5.0
Amazing and Helpful
My consultant for both my wedding dress and my bridesmaids dresses was amazing and very helpful. She listened to what I wanted and found my perfect dress after the third try. -
Quality of service
-
Theresa Sent on 04/12/20195 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
-
Average response time 5 out of 5 rating5.0
-
Professionalism 5 out of 5 rating5.0
-
Value 5 out of 5 rating5.0
-
Flexibility 5 out of 5 rating5.0
wonderful bridal shop
Mary was great helping me find a dress that fit my body, style, and within my budget. The first dress she picked for me was the one I decided to buy. When I picked it up, there was a misunderstanding with the lace package I wanted so I could make sleeves. B&F understood what I wanted and provided several solutions. As it turns out, there are sleeves that can be ordered with the dress. They ordered them for my for the cost I had already paid for the lace package. They also said they would try to get it here sooner (wedding is 9/1) so I have time. They were accommodating in all aspects of my interaction with them. I would recommend them to future brides. Piece of advice-pick up dress ASAP. I waited a month and I could have figured this sleeve thing sooner. -
Quality of service
-
Megan Sent on 03/14/20195 out of 5 rating5.0
-
Quality of service 5 out of 5 rating5.0
-
Average response time 5 out of 5 rating5.0
-
Professionalism 5 out of 5 rating5.0
-
Value 5 out of 5 rating5.0
-
Flexibility 5 out of 5 rating5.0
Amazing service
Bobby was so nice and sweet and helped me find my perfect dress. -
Quality of service
-
Mike Sent on 03/14/20195 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
-
Average response time 5 out of 5 rating5.0
-
Professionalism 5 out of 5 rating5.0
-
Value 5 out of 5 rating5.0
-
Flexibility 5 out of 5 rating5.0
Great experience
I had hesitations in going with Bridal & Formal to find my dress, hoping for a smaller boutique. What I learned is that even in going to a larger store, I could have an amazing experience. Kelsey was an absolute gem to work with and was patient as I worked to find my perfect dress. I am still in love with my dress and am so glad I had Bridal and Formal there so help me every step of the way to finding it. -
Quality of service
-
Tara Sent on 02/03/20195 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
-
Average response time 5 out of 5 rating5.0
-
Professionalism 5 out of 5 rating5.0
-
Value 5 out of 5 rating5.0
-
Flexibility 5 out of 5 rating5.0
Amazing-highly highly recommend
I had the most amazing experience purchasing my wedding dress at Bridal and Formal. I decided to do a walk-in visit, instead of scheduling an appointment. I did this because I didn’t want the “pressure” of having a ton of appointments/obligations in one day. They immediately paired me with my Consultant, Jen (who just absolutely nailed my style). I knew the style/look I wanted going in and had selected 2 dresses while waiting for Jen. I showed Jen a couple of my dress ideas (Pinterest of course) and she asked if I trusted her to pick me a gown before I tried on the others. With this being the FIRST AND ONLY bridal shop that I have ever been in, I was a little nervous, but went along with it (she knew my style and ideas). She came back with the most BEAUTIFUL of gowns. I knew within seconds of putting on the dress that it was THE ONE. It was everything I could have imagined and more. Some of the women in the store probably thought I was a crazy person to buy the first and only dress that I tried on, but when you know you know. Trying on 5-10 other dresses wasn’t going to change my mind. That was MY dress. I said YES to the dress. Thanks to Jen, l will feel like my most beautiful self in a dress I could have hoped existed until that moment. She took my idea of the ”perfect” dress and made it a reality. Highly highly recommend. We also purchased both of the bridesmaids dresses on the same day. Another wonderful experience. Sabrina was so very helpful. Thanks to Bridal and Formal both myself and my I do Crew are going to look fabulous when the big day comes. -
Quality of service
-
0E278D9E457861Ec03004F849783C036A7A50514 Sent on 01/15/20195 out of 5 rating5.0
-
Quality of service 5 out of 5 rating5.0
-
Average response time 5 out of 5 rating5.0
-
Professionalism 5 out of 5 rating5.0
-
Value 5 out of 5 rating5.0
-
Flexibility 5 out of 5 rating5.0
Terrific Experience
Kelsey is the best! She helped both my sister and me find our dream dresses when we were visiting Cincinnati over the holidays. She listened to the details we wanted, and was creative enough to grab choices that we might not have picked ourselves. Both of us found dresses within two hours' time. The experience was fun and relaxing, especially with the complimentary champagne! I wasn't sure if they would accommodate our group of six people, but they had plenty of room. The selection of dresses is amazing, and the service we received from Kelsey was first-rate. Definitely make an appointment if you're visiting on a weekend!-
-
-
+3 photos
-
Quality of service
-
Casey Sent on 12/06/20185 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
-
Average response time 5 out of 5 rating5.0
-
Professionalism 5 out of 5 rating5.0
-
Value 5 out of 5 rating5.0
-
Flexibility 5 out of 5 rating5.0
The staff made the experience PERFECT
I was not expecting to find my dress at the first bridal boutique I set an appointment up at...but I did!!! The woman who helped me was so sweet, she listened to what I was looking for, stayed in my budget and even cried when my mom and sister saw me in it for the first time!! They sure made me feel specia that day -
Quality of service
-
Shynai Sent on 09/19/20185 out of 5 rating5.0
-
Quality of service 5 out of 5 rating5.0
-
Average response time 5 out of 5 rating5.0
-
Professionalism 5 out of 5 rating5.0
-
Value 5 out of 5 rating5.0
-
Flexibility 5 out of 5 rating5.0
Literally the best experience I've ever had shopping!! I can't remember my consultants name but she was a little older very petite, thin very bubbly with blonde hair and bangs. She was PHENOMENAL. She knew my budget, we found the perfect dress on the first try. Of course she recommended I try on others but she would always give me her honest opinion. She was incredible. After finding the perfect dress, she took me over to veils and accessories and someone helped me there and I looked amazing from head to toe. The best experience ever! -
Quality of service
-
Alexandra Sent on 07/11/20185 out of 5 rating5.0
-
Quality of service 5 out of 5 rating5.0
-
Average response time 5 out of 5 rating5.0
-
Professionalism 5 out of 5 rating5.0
-
Value 5 out of 5 rating5.0
-
Flexibility 5 out of 5 rating5.0
I had a wonderful experience buying my wedding dress with this boutique. I felt like the staff gave me plenty of time to look without hovering, and I had someone helping me get in and out of all the dresses. The lady working with me asked me to bare with her as she picked out a few she thought I might like that I normally would not have picked out. Sure enough she picked out the most gorgeous dress that I ended up picking. I never thought it would have looked good on me, but it was perfect and I am so glad she had me step outside my comfort zone!
-
Quality of service
-
Ashley Sent on 06/12/20185 out of 5 rating5.0
-
Quality of service 5 out of 5 rating5.0
-
Average response time 5 out of 5 rating5.0
-
Professionalism 5 out of 5 rating5.0
-
Value 5 out of 5 rating5.0
-
Flexibility 5 out of 5 rating5.0
I found my dream dress at bridal and formal! They were great to work with! My dress came quicker than I thought it would! I also got my bridesmaid dresses, hair piece, earrings, and vail there. I love it all so much and could not have been happier with my experience with Bridal and Formal! -
Quality of service
-
Nena Sent on 04/13/20185 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
-
Average response time 5 out of 5 rating5.0
-
Professionalism 5 out of 5 rating5.0
-
Value 5 out of 5 rating5.0
-
Flexibility 5 out of 5 rating5.0
Lecretia was wonderful! She helped me find my dream dress in no time and got me a great deal on it and the matching veil! Couldn’t have hoped for a better experience! -
Quality of service
-
Alicia Sent on 04/08/20185 out of 5 rating5.0
-
Quality of service 5 out of 5 rating5.0
-
Average response time 5 out of 5 rating5.0
-
Professionalism 5 out of 5 rating5.0
-
Value 5 out of 5 rating5.0
-
Flexibility 5 out of 5 rating5.0
I Purchased my dress from here through sales associate, Kelsey. I have not received my dress yet, but of the shops I visited, Kesley and Bridal and Formal were BY FAR the best. I must say. The other stores had nothing even close to what I was looking for, and at Bridal and Formal, there were several dresses that were very high contenders for me all at great prices! Kelsey was the sweetest! She was very helpful in making suggestions via her expertise, where as the other sales associates I encountered were very aloof and sort of 'went through the motions'. I can not wait for my dress to come in! Thank you Bridal and Formal! -
Quality of service
-
Jacqueline Sent on 12/23/20175 out of 5 rating5.0
-
Quality of service 5 out of 5 rating5.0
-
Average response time 5 out of 5 rating5.0
-
Professionalism 5 out of 5 rating5.0
-
Value 5 out of 5 rating5.0
-
Flexibility 5 out of 5 rating5.0
I had such a positive experience going to Bridal & Formal for my wedding gown. Everyone at the boutique was friendly, fun, and accommodating! Courtney assisted me and my MOH throughout the whole process, and I was so surprised at her genuine excitement and enthusiasm for my wedding. I felt like she truly cared about me and my big day, and that she enjoyed being a part of my wedding experience. By the time I selected my dress, I practically felt like she was a friend. Very grateful to her for making this time so memorable and special. My Maggie Sottero gown was beyond perfect on my wedding day, and I will always be grateful to the Bridal & Formal staff for helping me pick my dream dress. -
Quality of service
-
Samantha Sent on 12/20/20175 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
-
Average response time 5 out of 5 rating5.0
-
Professionalism 5 out of 5 rating5.0
-
Value 5 out of 5 rating5.0
-
Flexibility 5 out of 5 rating5.0
Sandra was extremely helpful. I showed her a couple dresses I liked and she sent me off to pick a few dresses for myself while she picked out some as well. Every dress I tried on was beautiful. They have an amazing selection of gowns and accessories for brides and bridesmaids. I decided on a beautiful EddyK dress for my wedding which Sandra suggested. I didn't feel rushed and I loved the feedback I received from the staff as well. -
Quality of service
-
Jennifer Sent on 09/06/20175 out of 5 rating5.0
-
Quality of service 5 out of 5 rating5.0
-
Average response time 5 out of 5 rating5.0
-
Professionalism 5 out of 5 rating5.0
-
Value 5 out of 5 rating5.0
-
Flexibility 5 out of 5 rating5.0
My experience at Bridal & Formal was great and the dress is stunning. I can't wait to wear it on my big day! The woman who helped me was amazing, so attentive, patient, helpful and fun! She even gave us her cell phone number and asked us to text her pictures! I'll never forget it! -
Quality of service
-
Kirstin Sent on 07/20/20175 out of 5 rating5.0
-
Quality of service 5 out of 5 rating5.0
-
Average response time 5 out of 5 rating5.0
-
Professionalism 5 out of 5 rating5.0
-
Value 5 out of 5 rating5.0
-
Flexibility 5 out of 5 rating5.0
I went 17 months prior to my wedding day just to check out a bridal trunk show of a designer I was eyeing. I ended up purchasing the first dress I tried on. The staff was very accommodating and a pleasure to work with. -
Quality of service
-
Heather Sent on 06/11/20175 out of 5 rating5.0
-
Quality of service 5 out of 5 rating5.0
-
Average response time 5 out of 5 rating5.0
-
Professionalism 5 out of 5 rating5.0
-
Value 5 out of 5 rating5.0
-
Flexibility 5 out of 5 rating5.0
Great service! Wonderful patient staff! Overall best experience! -
Quality of service
-
Ashley Sent on 03/06/20175 out of 5 rating5.0
-
Quality of service 5 out of 5 rating5.0
-
Average response time 5 out of 5 rating5.0
-
Professionalism 5 out of 5 rating5.0
-
Value 5 out of 5 rating5.0
-
Flexibility 5 out of 5 rating5.0
Bridal and Formal is a fantastic place to find a wedding dress! They have so many dresses to choose from with a variety of price points which really helped. They can get insanely busy but as long as you know that going in you will have a great experience! And make sure to make an appointment! -
Quality of service
-
Elizabeth Sent on 02/28/20175 out of 5 rating5.0
-
Quality of service 5 out of 5 rating5.0
-
Average response time 5 out of 5 rating5.0
-
Professionalism 5 out of 5 rating5.0
-
Value 5 out of 5 rating5.0
-
Flexibility 5 out of 5 rating5.0
My dress was beautiful. I didn't have luck finding anything that would fit my bust & they had it. Love my dress! -
Quality of service
-
Emily Sent on 02/14/20175 out of 5 rating5.0
-
Quality of service 5 out of 5 rating5.0
-
Average response time 5 out of 5 rating5.0
-
Professionalism 5 out of 5 rating5.0
-
Value 5 out of 5 rating5.0
-
Flexibility 5 out of 5 rating5.0
Kymberly was unbelievable. I went in there not really knowing what I wanted, but she was able to sift through all of my rambling to find the perfect dress. She even found a veil that matched perfectly and best of all, stayed well within my budget. -
Quality of service
-
Amanda Sent on 01/11/20175 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
-
Average response time 5 out of 5 rating5.0
-
Professionalism 5 out of 5 rating5.0
-
Value 5 out of 5 rating5.0
-
Flexibility 5 out of 5 rating5.0
I got both my wedding gown and wedding party dresses from Bridal and Formal, so I will give a review of each side.
My Bridal consultant was Karen and she was absolutely amazing. I had called in about a specific dress I wanted to try and she had it all ready for me. It was the first dress I tried and it was the one! She still took the time to look at pictures that I brought with me and to ask about the vision for my wedding. She brought other options for me to try as well to make sure my gown was the one. I only had my mom with me and we had wonderfully personalized service. I expressed that I was upset that some of my loved ones didn't share the shopping experience with me, so Karen suggested that we have a gown reveal party! A week after we bought my gown I came in with my "entourage" and they had my dress hidden in the room. the people in my group got to see me try on a couple of other dresses before I came out in the one I chose. The party really made it a special day. My gown came in earlier than expected and it was absolutely beautiful!
The entire bridesmaid's department is absolutely amazing, but especially Kristen. She worked with me for a long time until we found the perfect dresses and everyone was so incredibly accommodating. I really can't say enough how happy I am with the Bridesmaid's department ladies! We also picked out our Flower Girl and Mother of the Groom dresses at Bridal and Formal. -
Quality of service
-
Ariel Sent on 12/27/20165 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
-
Average response time 5 out of 5 rating5.0
-
Professionalism 5 out of 5 rating5.0
-
Value 5 out of 5 rating5.0
-
Flexibility 5 out of 5 rating5.0
My original visit to the Bridal District to look for my Bridal Gown was on 12/11/16 with another bridal store in the area. Being disappointed with the lack of customer service and enthusiasm at that store, I headed to Bridal and Formal. I worked with Tori who was very easy to talk to and just a fun person. I tried on a dress that everyone loved, but I could't focus that day after trying on so many gowns, and Tori was really sweet and understanding about my lack of enthusiasm at that point. On 12/14/16 I returned to the Bridal District and after another dispiriting visit to a another store (different than the previous one mentioned) I knew I needed to return to Bridal and Formal to shop. From the moment I walked into the store I was promptly greeted and introduced to a consultant, Katelyn, who was SO warm and friendly. As the consultation began she really listed to me and payed attention to what I was asking for. I picked out the dress I tried on earlier that week along with other dress selections picked by Katelyn and my family. As I tried on the dresses, Katelyn was attentive, kind, and made all of us feel so comfortable. My mom even made it a point to tell her how pleasant and friendly she was! After trying on several dresses, it was clear that the one for me was the dress everyone loved from the beginning! Katelyn and the rest of the B&F team even helped me get the dress at an AMAZING price which was like icing on the cake. My experience with the Bridal and Formal team was nothing short of exceptional and having Katelyn help us was just icing on the cake. I decided to write this review because I have had many great experiences with Bridal and Formal and if you are a bride looking for an OUTSTANDING shopping experience when purchasing your bridal gown, visiting the team at Bridal and Formal is a must :) -
Quality of service
-
Kirstie Sent on 12/16/20165 out of 5 rating5.0
-
Quality of service 5 out of 5 rating5.0
-
Average response time 5 out of 5 rating5.0
-
Professionalism 5 out of 5 rating5.0
-
Value 5 out of 5 rating5.0
-
Flexibility 5 out of 5 rating5.0
Bridal and Formal may seem a little overwhelming compared to some of the other shops upon first arriving, but they did an excellent job and had the best selection of dresses at reasonable prices. They called me as soon as my dress came in, and were happy to provide updates when needed. I would highly recommend. -
Quality of service
-
Maureen Sent on 12/13/20165 out of 5 rating5.0
-
Quality of service 5 out of 5 rating5.0
-
Average response time 5 out of 5 rating5.0
-
Professionalism 5 out of 5 rating5.0
-
Value 5 out of 5 rating5.0
-
Flexibility 5 out of 5 rating5.0
I had the best experience at Bridal & Formal when finding my wedding gown and bridesmaids dresses. Our consultants were very attentive and I ended up finding the perfect dress for me and the girls. I would highly recommend checking out Bridal & Formal for wedding and bridesmaid dresses. Large inventory with lots of options. -
Quality of service
-
Kelsey Sent on 12/06/20165 out of 5 rating5.0
-
Quality of service 5 out of 5 rating5.0
-
Average response time 5 out of 5 rating5.0
-
Professionalism 5 out of 5 rating5.0
-
Value 5 out of 5 rating5.0
-
Flexibility 5 out of 5 rating5.0
It is a more unique dress experience, but it is so much fun to pull your own dresses from the racks! The consultant we had was wonderful and the dresses are amazing! -
Quality of service
-
Nicole Sent on 09/28/20165 out of 5 rating5.0
-
Quality of service 5 out of 5 rating5.0
-
Average response time 5 out of 5 rating5.0
-
Professionalism 5 out of 5 rating5.0
-
Value 5 out of 5 rating5.0
-
Flexibility 5 out of 5 rating5.0
I went to Bridal and Formal for my first wedding dress experience (and hoped it would be the only). My family traveled all the way from Kansas to come visit us at Thanksgiving in Kentucky. On Black Friday we made our way to Bridal and Formal and while overwhelming at first, it turned out to be a great experience. Iris was my bridal consultant and she was very helpful in narrowing down the best looks for me. In the end I found my dream dress and a veil to match and couldn't have been any happier! -
Quality of service
-
User2706471 Sent on 07/30/20165 out of 5 rating5.0
-
Quality of service 5 out of 5 rating5.0
-
Average response time 5 out of 5 rating5.0
-
Professionalism 5 out of 5 rating5.0
-
Value 5 out of 5 rating5.0
-
Flexibility 5 out of 5 rating5.0
I really loved my experience at Bridal and Formal. I was exhausted from looking for the "the dress" and the consultant came out with a dress and asked me to just trust her. I put on a MoriLee fit and flare and I began to cry it was my dress! I was able to purchase the gown off the rack and it was only $125 over my budget! I'm so glad I went to Bridal and Formal -
Quality of service
-
Ashley Sent on 07/30/20165 out of 5 rating5.0
-
Quality of service 5 out of 5 rating5.0
-
Average response time 5 out of 5 rating5.0
-
Professionalism 5 out of 5 rating5.0
-
Value 5 out of 5 rating5.0
-
Flexibility 5 out of 5 rating5.0
It was a amazing experience. Everyone was very helpful and gave me a awesome price! And my dress came in early. :) I definitely recommend them to everyone. Bridal & Formal on Benson St in reading. -
Quality of service
-
Michelle Sent on 06/28/20165 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
-
Average response time 5 out of 5 rating5.0
-
Professionalism 5 out of 5 rating5.0
-
Value 5 out of 5 rating5.0
-
Flexibility 5 out of 5 rating5.0
Iris helped me and she made me feel beautiful in every dress I tried on! She helped me narrow down to THE dress and got me a great deal that we could afford. -
Quality of service
-
Melissa Sent on 05/10/20165 out of 5 rating5.0
-
Quality of service 5 out of 5 rating5.0
-
Average response time 5 out of 5 rating5.0
-
Professionalism 5 out of 5 rating5.0
-
Value 5 out of 5 rating5.0
-
Flexibility 5 out of 5 rating5.0
Bridal and Formal has a great selection for every budget and size. The staff are helpful and responsive. Just make sure you order your dress more than 6 months in advance. It took mine forever to come in!! -
Quality of service
-
User2548820 Sent on 03/07/20165 out of 5 rating5.0
-
Quality of service 5 out of 5 rating5.0
-
Average response time 5 out of 5 rating5.0
-
Professionalism 5 out of 5 rating5.0
-
Value 5 out of 5 rating5.0
-
Flexibility 5 out of 5 rating5.0
*It was easy to make an appointment
*Everyone was friendly and helpful before, during and after the appointment
*When we arrived, we were seen right away
*My consultant, Karen, was AMAZING. She told me what I needed to know, she was respectful and fun to those I brought along, but I felt like she protected me and my opinion/desires about the entire experience.
*We had a private dressing room - you might need to call and make your reservation a couple days in advance, they are busy on Saturdays. We went on a Saturday and had NO issues.
*I am a plus sized bride and never felt bad about the experience (THIS WAS NOT TRUE AT SEVERAL STORES)
*There was plenty of beautiful lighting and mirrors to really see things
*Karen knew what she was doing. She allowed us to pick whatever dresses we wanted to start, helped narrow down and then made some very appropriate suggestions.
*EVERYONE was respectful of my budget
*They carry hundreds of dresses and styles
*They will BEAT the prices of competition (and did for me, dropping their price $400)
*They measure twice and actually talk to you about it
*Everything is checked and double checked and you read it out loud and confirm your entire order
*They TAKE YOU TO PARIS! This was a blast and something you didn't see at the other salons. Yes, other places added a vail and made things look a little fancier/real, but this place really goes for it. Once I had a dress I made #1, we went "to Paris" and had my hair fixed a little, jewels added, vail added, etc. and really got a full effect
*They didn't pressure me. We left and I looked at five other stores that day. We ended the day with a return to B&F to purchase a gown.
*When I returned, I wanted to try on two more dresses, no one batted an eye, they found my original consultant and made it happen.
*It was clean, everyone was friendly and they treated my friends and family like FRIENDS AND FAMILY. -
Quality of service
-
Courtney Sent on 01/23/20165 out of 5 rating5.0
-
Quality of service 5 out of 5 rating5.0
-
Average response time 5 out of 5 rating5.0
-
Professionalism 5 out of 5 rating5.0
-
Value 5 out of 5 rating5.0
-
Flexibility 5 out of 5 rating5.0
Great experience at Bridal and Formal! -
Quality of service
-
Kelsey Sent on 01/01/20165 out of 5 rating5.0
-
Quality of service 5 out of 5 rating5.0
-
Average response time 5 out of 5 rating5.0
-
Professionalism 5 out of 5 rating5.0
-
Value 5 out of 5 rating5.0
-
Flexibility 5 out of 5 rating5.0
I worked with Lyndsey and she was fabulous!! We really connected and she got to know my style and we found the most perfect dress around my budget!! Would recommend to everyone!! Can't wait to have my fiancé see me walking down the aisle!! -
Quality of service
-
Emily Sent on 12/22/20155 out of 5 rating5.0
-
Quality of service 5 out of 5 rating5.0
-
Average response time 5 out of 5 rating5.0
-
Professionalism 5 out of 5 rating5.0
-
Value 5 out of 5 rating5.0
-
Flexibility 5 out of 5 rating5.0
I had the best experience at Bridal & Formal. I was able to reserve a special seating area for my group, and my attendant was extremely helpful and fun throughout the process. They have such a wide selection of designers, it really makes the experience as easy as you'd want it to be. -
Quality of service
-
Kelsey Sent on 12/07/20155 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
-
Average response time 5 out of 5 rating5.0
-
Professionalism 5 out of 5 rating5.0
-
Value 5 out of 5 rating5.0
-
Flexibility 5 out of 5 rating5.0
My consultant, Bobbi, was absolutely amazing. Not only did she find my dream dress, she always was hilarious, which made the time so much fun. She genuinely wanted me to find the perfect dress and wasn't pushy at all. All of the dresses she showed me were below my budget, which was greatly appreciated! Bridal and Formal had a great selection of dresses and I would highly recommend this store to anyone - and be sure to ask for Bobbi! :) -
Quality of service
-
Jacqueline Sent on 11/12/20155 out of 5 rating5.0
-
Quality of service 5 out of 5 rating5.0
-
Average response time 5 out of 5 rating5.0
-
Professionalism 5 out of 5 rating5.0
-
Value 5 out of 5 rating5.0
-
Flexibility 5 out of 5 rating5.0
I found the perfect dress at Bridal and Formal. I live out of town, so I was trying to find a dress in one weekend. We went to a couple of other stores, but Bridal and Formal seemed to have the best selection of designers and price points. My bridal consultant was Kymberly and she was very fun to work with. The first dress I tried on was a beautiful Matthew Christopher gown and nothing I tried in afterwards in that store or any other store compared. I was able to get a discount and I have heard of others who have got one as well, so don't be afraid to ask. -
Quality of service
-
Danielle Sent on 11/11/20155 out of 5 rating5.0
-
Quality of service 5 out of 5 rating5.0
-
Average response time 5 out of 5 rating5.0
-
Professionalism 5 out of 5 rating5.0
-
Value 5 out of 5 rating5.0
-
Flexibility 5 out of 5 rating5.0
I purchased my bridal gown, head band and necklace from Bridal and Formal and could not be happier with the service I received! They were more than helpful when it came to finding my dream dress and I also got a great deal o the dress! They also gave me the full experience when I was looking for the perfect head piece and necklace a lady put my hair up similar to how I will be wearing it on my wedding day and I was able to really see how I will look that day. They then ordered the necklace and head band to have the same color ivory pearls as the color ivory my dress is. When I went to pick up dress my necklace and head piece were not in yet and since I live so far away they shipped them to me for free so I wouldn't have to make another trip out there. I would recommend this bridal salon to anyone! -
Quality of service
-
Violet Sent on 11/03/20155 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
-
Average response time 5 out of 5 rating5.0
-
Professionalism 5 out of 5 rating5.0
-
Value 5 out of 5 rating5.0
-
Flexibility 5 out of 5 rating5.0
I loved my shopping experience at Bridal and Formal! My bridal consultant Lucretia was so amazing and funny! I can't wait to come back and go dress shopping with my bridesmaid who is also engaged and getting married soon! -
Quality of service
-
Jillian Sent on 10/31/20155 out of 5 rating5.0
-
Quality of service 5 out of 5 rating5.0
-
Average response time 5 out of 5 rating5.0
-
Professionalism 5 out of 5 rating5.0
-
Value 5 out of 5 rating5.0
-
Flexibility 5 out of 5 rating5.0
The Bridal Department at Bridal and Formal was nothing but PHENOMENAL! As someone that knew very little about where to look for wedding dresses, I was overwhelmed by the assortment of gorgeous gowns Bridal and Formal provided. The shop itself had a cozy and comfortable feel. The entire staff was helpful in scheduling consultations and making my mom, the groom’s mom, my maids of honor, and I feel at home.
My personal consultant, Bobbi, was welcoming, fun, and professional. She made me feel as if my wedding was the “wedding of the century” and I was her only bride. Bobbi assisted me with my every need, made sure to take my opinion into account, and helped pull dresses that fit my style, personality, and overall vision. She took care of me by every means possible!
My experience was everything I hoped it would be and more. I walked out of Bridal and Formal with my perfect gown! I would recommend this establishment to any bride looking for a dress for her big day!
My sincere thanks and gratitude to Bobbi and Bridal and Formal!
-
Quality of service
-
Anna Sent on 10/26/20155 out of 5 rating5.0
-
Quality of service 5 out of 5 rating5.0
-
Average response time 5 out of 5 rating5.0
-
Professionalism 5 out of 5 rating5.0
-
Value 5 out of 5 rating5.0
-
Flexibility 5 out of 5 rating5.0
I had a wonderful experience at Bridal and Formal! I had Kym as a consultant and she helped pick out the perfect dress! I loved it so much. It came in exactly when they said that it would, and the sizing was absolutely correct. Cannot recommend a trip to Bridal and Formal enough! In just a few hours, they relieved me of months of stress! -
Quality of service
-
Laura Sent on 10/12/20155 out of 5 rating5.0
-
Quality of service 5 out of 5 rating5.0
-
Average response time 5 out of 5 rating5.0
-
Professionalism 5 out of 5 rating5.0
-
Value 5 out of 5 rating5.0
-
Flexibility 5 out of 5 rating5.0
Bridal and Formal ended up being the only bridal shop I visited. My attendant was Iris and she was WONDERFUL. She assessed my style quickly and brought me a few dresses she knew I'd love but didn't see when we were grabbing dresses initially. I ended up with a gorgeous Maggie Sottero dress (that did end up needing extensive alterations, but that is a problem with the way dresses are designed and NOT Bridal and Formal). Iris really worked with me to stay within my budget and I appreciated that a lot. -
Quality of service
-
Angela Sent on 07/30/20155 out of 5 rating5.0
-
Quality of service 5 out of 5 rating5.0
-
Average response time 5 out of 5 rating5.0
-
Professionalism 5 out of 5 rating5.0
-
Value 5 out of 5 rating5.0
-
Flexibility 5 out of 5 rating5.0
I had a great experience shopping at Bridal & Formal. There was no pressure to BUY BUY BUY! I felt comfortable and HEARD by the sales associate. I went once by myself, to try on many different styles since I had no idea what I was looking for. The associate I worked with, Iris, was very helping in narrowing down and pulling a great range of dresses, all within my modest price range. I left empty-handed that day, but returned with my mom and MIL and found the perfect dress (for WAY LESS than I had anticipated spending, at that!). Overall, great. I recommend going on a weeknight—we had the fitting room to ourselves both times. -
Quality of service
-
User2101065 Sent on 04/19/20155 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
-
Average response time 5 out of 5 rating5.0
-
Professionalism 5 out of 5 rating5.0
-
Value 5 out of 5 rating5.0
-
Flexibility 5 out of 5 rating5.0
They did a great job to find the type of dress that I wanted close to my budget. They didn't mind that I didn't really know what I liked on me and didn't mind that I wanted to try on every dress! I found the one I wanted and it was a little over budget so they took a little off of the price for me! I loved my dress and so did everyone else! -
Quality of service
-
Staci Sent on 03/20/20155 out of 5 rating5.0
-
Quality of service 5 out of 5 rating5.0
-
Average response time 5 out of 5 rating5.0
-
Professionalism 5 out of 5 rating5.0
-
Value 5 out of 5 rating5.0
-
Flexibility 5 out of 5 rating5.0
My shopping experience at Bridal and Formal was absolutely amazing!! Everyone was super helpful and knowledgeable. They pulled dresses for me that fit my body and budget. They also had a great selection of bridesmaids dresses for my girls. I let my girls pick out different styles in similar colors so that everyone was able to find something that looked perfect on them. The staff was excellent at helping me match colors and styles to make that vision come true. I would highly recommend Bridal and Formal to any Bride looking for the perfect wedding attire!! -
Quality of service
-
Kaitlin Sent on 03/06/20155 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
-
Average response time 5 out of 5 rating5.0
-
Professionalism 5 out of 5 rating5.0
-
Value 5 out of 5 rating5.0
-
Flexibility 5 out of 5 rating5.0
I couldn't be happier with my experience here at Bridal and Formal. Bobbi was my consultant and she was amazing! My mom and I spend 6 hours there, and not once did Bobbi show any sign of exhaustion, impatience, or frustration. The dress I picked was actually one she pulled for me to try on. I definitely recommend going during the week if possible, the place is huge and beautiful, but I had the whole floor to myself almost. It was a great experience and I LOVE the dress! Thanks Bobbi and Bridal and Formal!!!!!! -
Quality of service
-
Deonna Sent on 03/05/20155 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
-
Average response time 5 out of 5 rating5.0
-
Professionalism 5 out of 5 rating5.0
-
Value 5 out of 5 rating5.0
-
Flexibility 5 out of 5 rating5.0
I had the most amazing time at Bridal and Formal! Currently living in Louisville, I had no problem driving to my hometown of Cincinnati to visit the country's largest bridal district. Bridal and Formal allowed serviced me two hours before my originally scheduled appointment with no trouble. Their staff was extremely friendly and helpful. While it was plenty busy, the staff had everything under control and were confident in what they do. With the help of my mother and sister, I found the perfect Disney ball gown, and I could not be more excited for it to be shipped in a few months! -
Quality of service
-
Kara Sent on 12/06/20145 out of 5 rating5.0
-
Quality of service 5 out of 5 rating5.0
-
Average response time 5 out of 5 rating5.0
-
Professionalism 5 out of 5 rating5.0
-
Value 5 out of 5 rating5.0
-
Flexibility 5 out of 5 rating5.0
I visited Bridal and Formal with my mom, mom-to-be and 2 of my best gal pals in search of one Ms. Monique Luhllier. My consultant Iris and I just clicked immediately and she knew the exact style I was looking for and pulled amazing gowns for me to try. My group were all part of the process the whole day and we all had so much fun. While my choices were outside of my price point- as expected- she still worked with the owner to make sure I could walk away with a dream gown. And found me a surprising choice- I came in for a pink Monique- and walked out with an ivory Vera. I never in my life thought I would have either, and thanks to their efforts I will walk down the aisle in Vera Wang complete with a beautiful sparkling belt and simple veil. The other consultants all stopped along the way to take part in the appointment and add some special pieces. To top it all, Iris asked me about my colors- I told her I had chosen rainbow- as to me it represents my father who had passed away in 2007. Only to find her name means rainbow. She was amazing, the store was amazing, we laughed, cried, had photo shoots, and popped champagne- (our own in the car)! It was a day I could live over and over. Thank you Cincinnati Bridal and Formal- and thank you Iris!! -
Quality of service
-
User1915965 Sent on 11/11/20145 out of 5 rating5.0
-
Quality of service 5 out of 5 rating5.0
-
Average response time 5 out of 5 rating5.0
-
Professionalism 5 out of 5 rating5.0
-
Value 5 out of 5 rating5.0
-
Flexibility 5 out of 5 rating5.0
Very helpful! Great experience! -
Quality of service
-
Sara Sent on 11/05/20145 out of 5 rating5.0
-
Quality of service 5 out of 5 rating5.0
-
Average response time 5 out of 5 rating5.0
-
Professionalism 5 out of 5 rating5.0
-
Value 5 out of 5 rating5.0
-
Flexibility 5 out of 5 rating5.0
Lacrecia was awesome! She listened to me and I only had to try on three dresses before finding the right one! -
Quality of service
-
Jessica Sent on 09/13/20145 out of 5 rating5.0
-
Quality of service 5 out of 5 rating5.0
-
Average response time 5 out of 5 rating5.0
-
Professionalism 5 out of 5 rating5.0
-
Value 5 out of 5 rating5.0
-
Flexibility 5 out of 5 rating5.0
I cannot say enough good things about Bridal and Formal! My consultant, Bobbi, was wonderful to converse with and extremely responsive to my requests and wants. I walked in describing my wedding and my idea of the perfect dress, and she picked out several for me to try on. I ended up purchasing the first dress I tried on, as it was absolutely stunning and exactly what I was looking for! Bobbi worked with me on the price, as it was a little more expensive then I was initially planning to spend. She was so friendly and made me feel completely at ease, and also was very honest about how the dresses I tried on looked. This store had a wonderful selection for any budget, and the customer service was amazing! I would highly recommend buying your wedding dress there. -
Quality of service
-
User1765752 Sent on 08/15/20145 out of 5 rating5.0
-
Quality of service 5 out of 5 rating5.0
-
Average response time 5 out of 5 rating5.0
-
Professionalism 5 out of 5 rating5.0
-
Value 5 out of 5 rating5.0
-
Flexibility 5 out of 5 rating5.0
This store very obviously knows what they are doing. The staff is extremely friendly, and the consultants know their stuff. I went in knowing I wanted a Maggie Sottero and their selection was endless! Of course I tried on other designers, but my consultant knew after only a few dresses that my dress wasn't on the floor yet.
Lacrecia (my consultant) not only had an awesome sense of humor but really listened to what I was expressing about each dress. In the end she disappeared to the back room and came out with a Maggie Sottero (Primrose) that hadn't even hit the floor yet! I put it on, she helped accessorize with an amazing belt and broach and I fell in love.
The process was quick, the price good...and their estimated arrival time was well exceeded when they called me months before the dress was supposed to be in and told me they had it at the store!
No matter what your price range, style, or size this store has it! Don't waste your time wandering around other well known bridal stores. -
Quality of service
-
User1750135 Sent on 08/05/20145 out of 5 rating5.0
-
Quality of service 5 out of 5 rating5.0
-
Average response time 5 out of 5 rating5.0
-
Professionalism 5 out of 5 rating5.0
-
Value 5 out of 5 rating5.0
-
Flexibility 5 out of 5 rating5.0
Everyone was so helpful with both my bridal gown and bridesmaid dresses. They were patient as we went through all the dresses finding the perfect one!! -
Quality of service
-
Diana Sent on 08/02/20145 out of 5 rating5.0
-
Quality of service 5 out of 5 rating5.0
-
Average response time 5 out of 5 rating5.0
-
Professionalism 5 out of 5 rating5.0
-
Value 5 out of 5 rating5.0
-
Flexibility 5 out of 5 rating5.0
Bridal and Formal was absolutely the right choice when looking for my bridal gown. My sister had already purchased her gown there and I had no doubt Bridal and Formal was where I would find mine as well. They were very helpful, flexible, and patient. I tried on several gowns and finally went back and tried the second one again. It was the one: Lena by Maggie Sottero. They took me to a different room and made me look like a bride. My entourage cried, I cried... It was an amazing moment. And let's not forget they let us drink champagne there to celebrate the moment I said "yes to the dress".
One little issue I had was that I ordered the gown on the spot but had to wait a while to order my veil because my budget was tight at that moment. I called Bridal and Formal a couple of months later and ordered the veil I had tried on the day I purchased the gown. When the veil arrived, it was not the same one. Bridal and Formal made everything right by exchanging the veil for me. They were very understanding and kind about it. At the end, I looked beautiful and exactly how I had envisioned on my wedding day.
I absolutely recommend Bridal and Formal to any bride.
-
Quality of service
-
Brittany Sent on 07/07/20145 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
-
Average response time 5 out of 5 rating5.0
-
Professionalism 5 out of 5 rating5.0
-
Value 5 out of 5 rating5.0
-
Flexibility 5 out of 5 rating5.0
Bridal and Formal went beyond my wildest expectations. The staff was absolutely friendly, and willing to help. I met the designer of my dress on a whim, and found the perfect dress for me. They have plenty of styles to choose from, and a very relaxed atmosphere. I had been to several boutiques - but none were quite so outstanding as Bridal and Formal. I highly recommend their services. You won't be disappointed! -
Quality of service
-
Helen Sent on 05/05/20145 out of 5 rating5.0
-
Quality of service 5 out of 5 rating5.0
-
Average response time 5 out of 5 rating5.0
-
Professionalism 5 out of 5 rating5.0
-
Value 5 out of 5 rating5.0
-
Flexibility 5 out of 5 rating5.0
I had been to several other shops on Benson in the CIncinnati wedding district. I had a good idea what I wanted (one shoulder, mermaid, under $500) Other shops met my request with a "oh, you won't be able to find that". At Bridal and Formal, my request was met met with enthusiasm, and helpful assistance. I cannot remember the name young lady who helped me, but she advised me on which designers to look for, and we set off on the hunt. I found a ton to try on but it only took 2.
I LOVED my dress as did my guests and most importantly my husband.
They even gave me a discount on the dress to fit it in my budget!
Thank you Bridal and Formal! -
Quality of service
-
User1657471 Sent on 04/23/20145 out of 5 rating5.0
-
Quality of service 5 out of 5 rating5.0
-
Average response time 5 out of 5 rating5.0
-
Professionalism 5 out of 5 rating5.0
-
Value 5 out of 5 rating5.0
-
Flexibility 5 out of 5 rating5.0
Bridal and Formal gave me an awesome experience while picking out my dress. I was able to look through all of the dresses myself and try on any dresses that I wanted. I went during the week so there were very few other people there and I was able to get very personalized service. I love my dress and it arrived earlier than they even said it would. I am overall very happy with my experience. -
Quality of service
-
User1508465 Sent on 01/15/20145 out of 5 rating5.0
-
Quality of service 5 out of 5 rating5.0
-
Average response time 5 out of 5 rating5.0
-
Professionalism 5 out of 5 rating5.0
-
Value 5 out of 5 rating5.0
-
Flexibility 5 out of 5 rating5.0
I have been here and also bought several bridesmaids dresses from Bridal and Formal in the past and it has always been a pleasant experience. That is why I decided to go here for my wedding dress! My experience was great!The lady who helped me was awesome and very helpful. She asked my style & what I was looking for and took her time to find and pull similar dresses from the racks which was extremely helpful since there are so many to choose from and it could've been very overwhelming. But, I was able to find "The One" after a few hours and they made it such a fun experience. They put the vail in and do your hair and add jewelry in the "sparkle room" and this gives you a really good idea if it is really the dress you want ! They let me do this with my final 2 choices and I was able to decide once I saw the whole look together. My friends have always gone here and my sister did as well for her wedding dress and everyone has had a very good experience and I have yet to hear of any complaints. They definitely have a huge selection of bridal gowns and bridesmaids dresses!! Just make sure you go far in advance (approx. 9 months) since it can take awhile for your actual dress to come in!! -
Quality of service
-
User1378431 Sent on 10/14/20135 out of 5 rating5.0
-
Quality of service 5 out of 5 rating5.0
-
Average response time 5 out of 5 rating5.0
-
Professionalism 5 out of 5 rating5.0
-
Value 5 out of 5 rating5.0
-
Flexibility 5 out of 5 rating5.0
I had a great experience!!! We went in without and appointment and just on a whim after me not feeling that a dress I just liked was "the one". They were more the willing to help! And help they did I went through dress after dress of not it, not it, not it..then I found the one....and I was in love!!!! Every person I dealt with was super nice and very helpful!!!! And the best part, My dress came in super early!!!! Would def recommend everyone to them!! -
Quality of service
-
Rachel Sent on 10/02/20135 out of 5 rating5.0
-
Quality of service 5 out of 5 rating5.0
-
Average response time 5 out of 5 rating5.0
-
Professionalism 5 out of 5 rating5.0
-
Value 5 out of 5 rating5.0
-
Flexibility 5 out of 5 rating5.0
I initially had gone dress shopping at David's Bridal and it was a horrible experience - it was like the consultant was not listening to me at all, and each dress I tried on was worse than the last. To make matters worse, because I was the only woman in the store trying on wedding dresses that day, every consultant would "ooh" and "ahh" over me, even when I knew the dress was not flattering. There's nothing worse than knowing they're just trying to get a sale.
In comes Bridal and Formal. I can't not say enough wonderful things about them. I was a bit nervous that, on our budget, there would not be a lot to try on. However, I explained what I liked to my consultant, Bobbie, and back she came with a ton of beautiful dresses. Bobbi was so wonderful at listening to me, that I think she knew what I wanted even more than I did! The first dress I tried on was "the one," but Bobbi encouraged me to try on other dresses, just in case. She always provided me honest, but considerate feedback on the dresses. When one dress wasn't that great she just said, "Oh no, we can do better!" Which is JUST what I wanted to hear.
I never felt pressured or like Bobbi was just trying to make a sale, which is exactly what your dress shopping experience should be like. She happily let me stay in my chosen dress for an hour, and helped me "complete the look" with a veil and jewelry, none of which she pressed me into purchasing.
Also, for those ladies bringing along difficult family members, Bobbi is brilliant with handling such a situation. My mom can be a bit opinionated, and never stops talking, but she and Bobbi were best friends by the end of the experience. Bobbi managed my mom for me, which in turn lead to a more relaxing experience for me. I am extraordinarily grateful for that!
Bonus: My dress was already on sale, and my mom was able to talk them down a bit more. Don't be afraid to come ready to bargain! -
Quality of service
-
Kimarra Sent on 09/25/20135 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
-
Average response time 5 out of 5 rating5.0
-
Professionalism 5 out of 5 rating5.0
-
Value 5 out of 5 rating5.0
-
Flexibility 5 out of 5 rating5.0
I visited to Bridal and Formal due to them being the only shop in Ohio that had the dress I wanted to try on. They have a huge selection of dresses in a variety of prices. On both visits, I did not have an appointment scheduled and they were great about getting me set up with a consultant. I only waited about 10 minutes even though they were really busy. My consultants were great! They didn't try to pressure me into buying a dress that I didn't love like some other shops do. When I said "yes to the dress", my consultant helped with trying on veils and jewelry so I could see what looked good with the dress but again did not try to pressure me into buying anything. When I was checking out, they made sure to check and double check that they ordered the correct dress. Since I don't live in Cincinnati, they gave me a list of recommended alteration shops in Columbus which was really nice. I would definitely recommend them if you want nice and affordable dresses -
Quality of service
-
Catharine Sent on 09/11/20135 out of 5 rating5.0
-
Quality of service 5 out of 5 rating5.0
-
Average response time 5 out of 5 rating5.0
-
Professionalism 5 out of 5 rating5.0
-
Value 5 out of 5 rating5.0
-
Flexibility 5 out of 5 rating5.0
awesome place with great deals! My dress was beautiful! -
Quality of service
-
Sarah Sent on 09/09/20135 out of 5 rating5.0
-
Quality of service 5 out of 5 rating5.0
-
Average response time 5 out of 5 rating5.0
-
Professionalism 5 out of 5 rating5.0
-
Value 5 out of 5 rating5.0
-
Flexibility 5 out of 5 rating5.0
Amazing store!!!! They had my dream dress & the staff were very helpful! -
Quality of service
-
User1291914 Sent on 08/18/20135 out of 5 rating5.0
-
Quality of service 5 out of 5 rating5.0
-
Average response time 5 out of 5 rating5.0
-
Professionalism 5 out of 5 rating5.0
-
Value 5 out of 5 rating5.0
-
Flexibility 5 out of 5 rating5.0
If you want the best bridal gown and bridesmaid dresses in Cincinnati - or anywhere! - Bridal and Formal is the place to go!! It was a wonderful experience from beginning to end. My parents and I were taken care of and I was shown exactly the kinds of dresses I wanted to see. Nothing outside of my price range was brought in - which tends to be a concern for brides on a budget! When I found THE DRESS, the woman helping me took me to what she called "Tinsel Town", a room that she thought had the best lighting and a big mirror. The "dress moment" was so special and I'll never forget it!
I loved my Bridal and Formal experience so much that I took my bridesmaids there also. We were very well taken care of on the bridesmaid side, too! We found exactly what we were looking for in a matter of no time. There is such a big selection, you can definitely find what you're looking for. We were able to get measured and paid for all in the same trip! I absolutely recommend Bridal and Forma in Reading for all of your Bridal Dress needs! -
Quality of service
-
Rebecca Sent on 08/12/20135 out of 5 rating5.0
-
Quality of service 5 out of 5 rating5.0
-
Average response time 5 out of 5 rating5.0
-
Professionalism 5 out of 5 rating5.0
-
Value 5 out of 5 rating5.0
-
Flexibility 5 out of 5 rating5.0
I had gone to about 10 other salons feeling pressured or feeling like I wasn't paid attention to. At Bridal and Formal I felt important. Once I put on my dress, the consultant let me stay in it for 2 hours without rushing me. She helped me see the whole picture with trying lots of veils and accessories. We have purchased all the attendants dresses there as well with the same attention and quality of service in the bridesmaids department as the bridal department. -
Quality of service
-
User1345924 Sent on 07/29/20135 out of 5 rating5.0
-
Quality of service 5 out of 5 rating5.0
-
Average response time 5 out of 5 rating5.0
-
Professionalism 5 out of 5 rating5.0
-
Value 5 out of 5 rating5.0
-
Flexibility 5 out of 5 rating5.0
Hands down best bridal boutique in Cincinnati and perhaps the country. Just beware of the size they put down for you and double/triple check them. -
Quality of service
-
Stephanie Sent on 07/16/20135 out of 5 rating5.0
-
Quality of service 5 out of 5 rating5.0
-
Average response time 5 out of 5 rating5.0
-
Professionalism 5 out of 5 rating5.0
-
Value 5 out of 5 rating5.0
-
Flexibility 5 out of 5 rating5.0
Awesome service, huge selection even for a limited price range. The consultant helping me picked the dress I bought and knocked some $ off the price to get it under budget. They provided recommendations for alterations/steaming/ect in our local area. Definitely worth the drive from Dayton. If you go without an appointment, go EARLY and ask for a private room to change in. -
Quality of service
-
Stephanie Sent on 07/12/20135 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
-
Average response time 5 out of 5 rating5.0
-
Professionalism 5 out of 5 rating5.0
-
Value 5 out of 5 rating5.0
-
Flexibility 5 out of 5 rating5.0
Had a great time picking out my dress here. The girl working with me chose some dresses for me that were not what I thought I wanted, but turned out was absolutely stunning on my body type! She was helpful and fun and it was so fun to say Yes to the Dress... everyone made a big deal and started clapping. My dress was stunning on my wedding day and I know she helped my pick the perfect dress! -
Quality of service
-
Anthony Sent on 07/08/20135 out of 5 rating5.0
-
Quality of service 5 out of 5 rating5.0
-
Average response time 5 out of 5 rating5.0
-
Professionalism 5 out of 5 rating5.0
-
Value 5 out of 5 rating5.0
-
Flexibility 5 out of 5 rating5.0
I chose Bridal and Formal as vendor for my wedding dress and bridesmaid dresses! They are very easy to work with and have an awesome selection to choose from!
I found my dress and bridesmaid dresses cheaper at another store and the manager price matched with no problem! When I got the dresses in they were as pretty as they were when they see tried on.
Received many compliments on my dress as well as the bridesmaid dresses! Would highly recommend Bridal and Formal for your wedding dress and bridesmaid needs!
Thanks,
Emily -
Quality of service
-
User6617649 Sent on 06/23/20135 out of 5 rating5.0
-
Quality of service 5 out of 5 rating5.0
-
Average response time 5 out of 5 rating5.0
-
Professionalism 5 out of 5 rating5.0
-
Value 5 out of 5 rating5.0
-
Flexibility 5 out of 5 rating5.0
I had heard mixed reviews about Bridal & Formal, so was nervous going in to buy my dress, as I am a picky shopper and very frugal. I was very happy with my experience at Bridal & Formal. The staff was very helpful, and they definitely had a large selection that fit my budget (and they were willing to work with me on price.)
I would definitely recommend them! -
Quality of service
-
User1177095 Sent on 05/28/20135 out of 5 rating5.0
-
Quality of service 5 out of 5 rating5.0
-
Average response time 5 out of 5 rating5.0
-
Professionalism 5 out of 5 rating5.0
-
Value 5 out of 5 rating5.0
-
Flexibility 5 out of 5 rating5.0
Was tight on time with ordering my wedding dress but they made it possible to help me find my perfect dress! Other places I went to gave me what they wanted me to try but here they let me look first and then knew what I was wanting in my dress! They have a ton of choices! -
Quality of service
Are you interested?
Are you interested?