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Borsheims
120 Regency Parkway
Omaha, NE 68114
 
 
  Reviews (15)    
4.5 out of 5.0
4.5
out of 5.0
Quality of Service:
 (4.5/5.0)
Responsiveness:
 (4.5/5.0)
Professionalism:
 (4.7/5.0)
Value:
 (4.2/5.0)
Flexibility:
 (4.6/5.0)
 
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Stephanie
Wedding:
Recently Married
5 Reviews
4.4
out of 5.0
Quality of Service:4.5 out of 5.0(4.5/5.0)
Responsiveness:4.5 out of 5.0(4.5/5.0)
Professionalism:4.5 out of 5.0(4.5/5.0)
Value:4.0 out of 5.0(4.0/5.0)
Flexibility:4.5 out of 5.0(4.5/5.0)
Services Used:
Jewelry
 
The rings are gorgeous. We had just one problem. We purchased the engagement a few years before we purchased the wedding band. We were told that the band needed to be ordered and would be the matching one. Well, the band was a lot bulkier than the engagement ring. We went back in to Borsheims and they were able to send the rings in to get them to "match" better. So, word of advice, have your engagement ring sent in if doing a special order so it can be matched ... or buy them together. We haven't gotten them back yet ...
 
Scott
Wedding:
05/17/2011
5 Reviews
4.8
out of 5.0
Quality of Service:5.0 out of 5.0(5.0/5.0)
Responsiveness:4.0 out of 5.0(4.0/5.0)
Professionalism:5.0 out of 5.0(5.0/5.0)
Value:5.0 out of 5.0(5.0/5.0)
Flexibility:5.0 out of 5.0(5.0/5.0)
Services Used:
Jewelry
 
Borsheims was a real "jewel" (forgive the pun) to work with on our engagement ring and wedding bands. We live outside of Omaha and did everything with them via telephone and e-mail.

Over the course of about a year, we worked with Kim to create/select rings that matched our preferences and budget. She did a great job understanding our needs, and always answered our questions quite "frankly", which I appreciated.

I learned a lot working with this company, and whole-heartily recommend them, especially if "value" is important to you when creating/selecting your engagement and wedding rings.
 
Kelli
Wedding:
08/07/2010
10 Reviews
4.7
out of 5.0
Quality of Service:5.0 out of 5.0(5.0/5.0)
Responsiveness:5.0 out of 5.0(5.0/5.0)
Professionalism:4.0 out of 5.0(4.0/5.0)
Value:5.0 out of 5.0(5.0/5.0)
Flexibility:4.5 out of 5.0(4.5/5.0)
Services Used:
Jewelry
 
My husband got my engagement ring here and we also got our wedding bands here. They do a great job. They offer such amazing, quality diamonds. I absolutely love my rings! I would highly reccomend going here as the price for the quality is the best around. It is important that you get the right sales associate as some are not as helpful as others.
 
nybrideindc
Wedding:
05/22/2010
5 Reviews
4.6
out of 5.0
Quality of Service:5.0 out of 5.0(5.0/5.0)
Responsiveness:5.0 out of 5.0(5.0/5.0)
Professionalism:5.0 out of 5.0(5.0/5.0)
Value:3.5 out of 5.0(3.5/5.0)
Flexibility:4.5 out of 5.0(4.5/5.0)
Services Used:
Jewelry
 
I went ring shopping at Borsheims with my now husband and had a wholly positive experience. Our consultant was Rachel and she was super nice and easy to work with. I know my husband felt good about the price he paid, and the customer service he received.
 
karaneko
Wedding:
10/10/2009
5 Reviews
4.8
out of 5.0
Quality of Service:5.0 out of 5.0(5.0/5.0)
Responsiveness:5.0 out of 5.0(5.0/5.0)
Professionalism:4.0 out of 5.0(4.0/5.0)
Value:5.0 out of 5.0(5.0/5.0)
Flexibility:5.0 out of 5.0(5.0/5.0)
Services Used:
Jewelry
 
The salesperson was very pleasant, knowledgeable, and attentive. The rings are absolutely beautiful. Although they did make a mistake about our order, they corrected the mistake right away, and we got our rings without any big problems.
 
Nicole
Wedding:
05/16/2009
5 Reviews
4.7
out of 5.0
Quality of Service:5.0 out of 5.0(5.0/5.0)
Responsiveness:5.0 out of 5.0(5.0/5.0)
Professionalism:5.0 out of 5.0(5.0/5.0)
Value:3.5 out of 5.0(3.5/5.0)
Flexibility:5.0 out of 5.0(5.0/5.0)
Services Used:
Jewelry
 
I have to say that Borsheims is the best place to go for jewelry. Sara was AWESOME and helped us with everything...even our secret gifts! I loved it and will go back! Thanks for helping us pick out our rings! They are FABULOUS!
 
4.5
out of 5.0
Quality of Service:4.5 out of 5.0(4.5/5.0)
Responsiveness:4.5 out of 5.0(4.5/5.0)
Professionalism:5.0 out of 5.0(5.0/5.0)
Value:4.0 out of 5.0(4.0/5.0)
Flexibility:4.5 out of 5.0(4.5/5.0)
Services Used:
Jewelry
 
Borsheims was very easy to work with. Because we knew one of the managers, we recieved a small discount. They customer service desk was always very prompt and helpful.
 
CmarieS
Wedding:
10/18/2008
6 Reviews
4.6
out of 5.0
Quality of Service:4.0 out of 5.0(4.0/5.0)
Responsiveness:4.0 out of 5.0(4.0/5.0)
Professionalism:5.0 out of 5.0(5.0/5.0)
Value:5.0 out of 5.0(5.0/5.0)
Flexibility:5.0 out of 5.0(5.0/5.0)
Services Used:
Jewelry
 
Beautiful store & wonderful selection. We did experience a level of service that may be acceptable in a chain type of store but not from Borsheims. We still plan to make purchases from Borsheims in the future and would recommend to all our family & friends.
 
Julie
Wedding:
06/28/2008
5 Reviews
4.7
out of 5.0
Quality of Service:5.0 out of 5.0(5.0/5.0)
Responsiveness:4.5 out of 5.0(4.5/5.0)
Professionalism:5.0 out of 5.0(5.0/5.0)
Value:5.0 out of 5.0(5.0/5.0)
Flexibility:4.0 out of 5.0(4.0/5.0)
Services Used:
Jewelry
 
We purchased the engagement ring at Borsheims. The staff spent a considerable amount of time helping me pick the perfect ring when considering my tastes and budget. My wife still gets comments today almost a year and a half after receiving the ring about its beauty and uniqueness. We feel we made the right decision on this ring, and Borsheims made it happen!
 
AshleyinOmaha and James
Wedding:
05/24/2008
5 Reviews
4.4
out of 5.0
Quality of Service:4.5 out of 5.0(4.5/5.0)
Responsiveness:5.0 out of 5.0(5.0/5.0)
Professionalism:4.5 out of 5.0(4.5/5.0)
Value:4.0 out of 5.0(4.0/5.0)
Flexibility:4.0 out of 5.0(4.0/5.0)
Services Used:
Jewelry
 
What a great jeweler! High quality products, good service, got the ring in quickly, and a fairly good deal with the shareholders discount!
 
jeanniec
Wedding:
05/09/2008
5 Reviews
5.0
out of 5.0
Quality of Service:5.0 out of 5.0(5.0/5.0)
Responsiveness:5.0 out of 5.0(5.0/5.0)
Professionalism:5.0 out of 5.0(5.0/5.0)
Value:5.0 out of 5.0(5.0/5.0)
Flexibility:5.0 out of 5.0(5.0/5.0)
Services Used:
Jewelry
 
This the only jewelry store to go to. We worked with Katherine and she was fabulous. My then boyfriend went in with an idea of what we both liked and he was able to design a beautiful ring (over 1 carat, platinum) for a very good price. They were just as great when we picked out wedding bands. I will only buy jewelry from them in the future.
 
Megan
Wedding:
10/12/2007
5 Reviews
2.8
out of 5.0
Quality of Service:3.0 out of 5.0(3.0/5.0)
Responsiveness:3.0 out of 5.0(3.0/5.0)
Professionalism:3.0 out of 5.0(3.0/5.0)
Value:2.0 out of 5.0(2.0/5.0)
Flexibility:3.0 out of 5.0(3.0/5.0)
Services Used:
Jewelry
 
I don't know what to think about Borsheims. I've heard they are really overpriced and I'm sure they are. My husband bought my engagement ring here - we bought our bands here - and also registered. The registry department is wonderful to work with, but the jewelry department leaves a bad taste in my mouth. The woman we worked with was pushy and very "salesy". It wasn't a pleasant experience shopping for bands. I just wanted to pick one out and get out of there. But all-in-all, because the registry and gifts experience was so pleasant, I can't completely let go of Borsheims ....
 
Briana
Wedding:
09/16/2006
3 Reviews
3.8
out of 5.0
Quality of Service:3.5 out of 5.0(3.5/5.0)
Responsiveness:3.0 out of 5.0(3.0/5.0)
Professionalism:5.0 out of 5.0(5.0/5.0)
Value:2.5 out of 5.0(2.5/5.0)
Flexibility:5.0 out of 5.0(5.0/5.0)
Services Used:
Band, Jewelry
 
The ring came in the wrong size, didn't find out until after the were soldered together, they fixed it for free and gave discount on his ring. They also were very helpful in finding the exact right color of pearl earrings to match the family heirloom pearl necklace.
 
Melissa
Wedding:
07/09/2004
6 Reviews
5.0
out of 5.0
Quality of Service:5.0 out of 5.0(5.0/5.0)
Responsiveness:5.0 out of 5.0(5.0/5.0)
Professionalism:5.0 out of 5.0(5.0/5.0)
Value:5.0 out of 5.0(5.0/5.0)
Flexibility:5.0 out of 5.0(5.0/5.0)
Services Used:
Jewelry
 
They were great to work with. Their timelines were spot on. Very easy to select a ring in their selection. Would recommend to anyone looking for the right ring.
 
kt_five
Wedding:
10/03/2003
5 Reviews
4.7
out of 5.0
Quality of Service:4.0 out of 5.0(4.0/5.0)
Responsiveness:5.0 out of 5.0(5.0/5.0)
Professionalism:5.0 out of 5.0(5.0/5.0)
Value:4.5 out of 5.0(4.5/5.0)
Flexibility:5.0 out of 5.0(5.0/5.0)
Services Used:
Jewelry
 
We got our rings at Borsheims. The staff was so wonderful--they helped us pick out the rings, the settings, and worked with us when I wanted a different diamond cut. Perfect vendor!
 
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