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Bijou Bridal & Special Occasion Ardmore
    (47 Reviews)
102 East Montgomery Avenue
Ardmore, PA 19003 (map)
Services: Bride, Bridesmaids, Flower Girls, Mother of the...
Accessories: Garters, Hair Accessories, Jewelry, Shoes...
 
 
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4.6 out of 5.0
4.6
out of 5.0
Quality of Service:
 (4.6/5.0)
Responsiveness:
 (4.6/5.0)
Professionalism:
 (4.6/5.0)
Value:
 (4.5/5.0)
Flexibility:
 (4.5/5.0)
 
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Joyous726
Wedding:
07/27/2013
2 Reviews
5.0
out of 5.0
Quality of Service:5.0 out of 5.0(5.0/5.0)
Responsiveness:5.0 out of 5.0(5.0/5.0)
Professionalism:5.0 out of 5.0(5.0/5.0)
Value:5.0 out of 5.0(5.0/5.0)
Flexibility:5.0 out of 5.0(5.0/5.0)
Services Used:
Dress & Attire
 
I shouldn't review this salon until my experience is complete, but so far I've been quite pleased.

After going to several salons to try on dresses and feeling frustrated that I didn't have a good idea of what a place had to offer before making an appointment, I asked to stop by after work and take a look. While you need an appointment for this, too, they were very nice and accommodated my somewhat unusual (?) request. I looked around to get an idea of price ranges (probably most are under 4-5, except for a couture section, with many between/around 1,000 and 2,000). I quickly decided to make a real appointment to try dresses on after seeing the selection and having 2 "must-try"s in mind. My appointment to try on dresses went wonderfully and I was under no pressure when I stated that no matter how much I loved a dress I would sleep on the decision. Apparently Bijou consultants are not on commission (how refreshing!).

I returned several days later, being kindly worked in by the staff, so that I could show the dress to a friend to make certain I wasn't crazy before buying. I left having put a deposit on the dress! I ended up interacting with 3 of the women who work at Bijou and was pleased with all of them. I felt like I was getting honest feedback (although some praise always has to be taken with a grain of salt, I feel like... it's just part of it).

Also interesting, Bijou offers a somewhat all inclusive alterations package. You don't have to choose upon purchasing the dress (you can wait until the dress arrives) and while you sign something saying that you take responsibility for the size ordered, they also state in the contract and verbally that taking in (or letting out) the bodice, hemming, and a standard 3pt bustle are included so I didn't feel uneasy about ordering a size up.

Again, this is only the first part of my interactions with them, so there will be more to come after my dress arrives.
 
Lindsay
Wedding:
05/25/2013
1 Reviews
5.0
out of 5.0
Quality of Service:5.0 out of 5.0(5.0/5.0)
Responsiveness:5.0 out of 5.0(5.0/5.0)
Professionalism:5.0 out of 5.0(5.0/5.0)
Value:5.0 out of 5.0(5.0/5.0)
Flexibility:5.0 out of 5.0(5.0/5.0)
Services Used:
Dress & Attire
 
I would highly recommend this store, the service was outstanding. The moment we walked through the door they were so friendly and attentive. They actually take the time to cater to you without being pushy on trying to sell anything. The selection of dresses was just what I was hoping for. Nora is fantastic!!!
 
Becky
Wedding:
05/04/2013
5 Reviews
5.0
out of 5.0
Quality of Service:5.0 out of 5.0(5.0/5.0)
Responsiveness:5.0 out of 5.0(5.0/5.0)
Professionalism:5.0 out of 5.0(5.0/5.0)
Value:5.0 out of 5.0(5.0/5.0)
Flexibility:5.0 out of 5.0(5.0/5.0)
Services Used:
Dress & Attire
 
They were great. So friendly. I found a dress that I coudln't afford.. I sent them a picture of the dress I wanted.. they found one almost exaclty like it... it was perfect! My fittings were great! Ana was awesome! If you are looking for a different place... you will find it here~!
 
Megan
Wedding:
05/03/2013
5 Reviews
5.0
out of 5.0
Quality of Service:5.0 out of 5.0(5.0/5.0)
Responsiveness:5.0 out of 5.0(5.0/5.0)
Professionalism:5.0 out of 5.0(5.0/5.0)
Value:5.0 out of 5.0(5.0/5.0)
Flexibility:5.0 out of 5.0(5.0/5.0)
Services Used:
Dress & Attire
 
I purchased my bridal gown from Bijou Bridal. They are absolutely wonderful! They have a good selection of dresses, and the staff are professional and courteous. They also did an amazing job with the alterations! I would definitely recommend shopping at Bijou! However, I would say that they don't have much below the $1800 price point, so if you have a limited budget it might not be the place for you.
 
Joanne
Wedding:
04/06/2013
3 Reviews
5.0
out of 5.0
Quality of Service:5.0 out of 5.0(5.0/5.0)
Responsiveness:5.0 out of 5.0(5.0/5.0)
Professionalism:5.0 out of 5.0(5.0/5.0)
Value:5.0 out of 5.0(5.0/5.0)
Flexibility:5.0 out of 5.0(5.0/5.0)
Services Used:
Dress & Attire
 
I purchased my bridal gown from this store, even though I live in the Washington DC area, hearing good things about it from a friend. The staff is very professional, friendly, attentive, and relaxing as they whole-heartedly understand the stress of choosing THE dress of a girl's dreams! Surprisingly, I did not initially choose the dress I ended up purchasing -- rather, Katie, the one I had the appointment with, pulled it off the mannequin and offered the suggestion to try it on. I agreed -- and it was completely gorgeous! All the dresses in the store are absolutely beautiful.

Excited about the gown, I came back 3 times for fittings. Lucy helped me and was kind, funny, comfortable to chat with, and catered to all of my needs. She was even more particular than I was about the hemming of the dress, which shows the great care that those at Bijou Bridal take for their brides. After each fitting, I'd leave feeling pretty, skinny, and so happy with the care and love that was going into these sessions and into my dress! Bijou has a way of making any girl feel amazingly pretty with the way they fawn over you :)

They were also accommodating -- since it would be a burden to pick up my wedding dress on the day before the wedding, they let me take it home with me all pressed and perfect on the final fitting.

The owner, Julie, would also pop over with each fitting to make sure I was doing okay. 5'7" with long black hair, she's the prettiest and youngest store owner my eyes have ever beholden -- no wonder this store is so modern and pretty and elegant! Also probably one of the most genuinely kind people I've ever met :)

Overall, I am so glad that I got my dress from Bijou Bridal. All of my family and friends were amazed at how gorgeous and expensive-looking the dress was, since it was well made and tailored exactly. It really made this whole wedding process feel more real to me, and I'm so glad they helped me with the most important detail of my wedding! :)

 
Anonymous
Wedding:
Recently Married
6 Reviews
5.0
out of 5.0
Quality of Service:5.0 out of 5.0(5.0/5.0)
Responsiveness:5.0 out of 5.0(5.0/5.0)
Professionalism:5.0 out of 5.0(5.0/5.0)
Value:5.0 out of 5.0(5.0/5.0)
Flexibility:5.0 out of 5.0(5.0/5.0)
Services Used:
Dress & Attire
 
I loved my dress!! At first I was worried, because the prices were very high and way out of my price range ($1000 range). however, I looked at their 'retired, discontinued and sample dress' room. There wer plenty of amazing dresses there. I found a dress that I LOVED!!! it was perfect for me, totally in my price range and simply gorgeous! Nicolette, my seamstress from Bijou, was incredible! She made me feel and look like a fairy tale princess. i would definitely ask for her-she is super talented and nice.
 
Kate
Wedding:
01/19/2013
10 Reviews
5.0
out of 5.0
Quality of Service:5.0 out of 5.0(5.0/5.0)
Responsiveness:5.0 out of 5.0(5.0/5.0)
Professionalism:5.0 out of 5.0(5.0/5.0)
Value:5.0 out of 5.0(5.0/5.0)
Flexibility:5.0 out of 5.0(5.0/5.0)
Services Used:
Dress & Attire
 
I picked Bijou because I saw the dress I wanted in a wedding magazine and hunted down where I could find it. All the staff was friendly, helpful, and professional and the service was absolutely top notch. I looked forward to going to each appointment - not only to see my dress but because everyone was so warm and welcoming. The seamstress, Jill, was so easy to work with and her work on the dress was beautiful!!! The only part of the experience I regret is not getting my mother and maid's dresses here as well!
 
Elizabeth
Wedding:
10/13/2012
5 Reviews
5.0
out of 5.0
Quality of Service:5.0 out of 5.0(5.0/5.0)
Responsiveness:5.0 out of 5.0(5.0/5.0)
Professionalism:5.0 out of 5.0(5.0/5.0)
Value:5.0 out of 5.0(5.0/5.0)
Flexibility:5.0 out of 5.0(5.0/5.0)
Services Used:
Dress & Attire
 
Professional, courteous, and affordable. I had a blast trying on dresses and the seamstress is amazingly talented and sweet!
 
Nikki
Wedding:
10/13/2012
5 Reviews
5.0
out of 5.0
Quality of Service:5.0 out of 5.0(5.0/5.0)
Responsiveness:5.0 out of 5.0(5.0/5.0)
Professionalism:5.0 out of 5.0(5.0/5.0)
Value:5.0 out of 5.0(5.0/5.0)
Flexibility:5.0 out of 5.0(5.0/5.0)
Services Used:
Dress & Attire
 
Bijou offers a variety of dresses and the staff is wonderful!
 
Alyssa
Wedding:
10/06/2012
4 Reviews
5.0
out of 5.0
Quality of Service:5.0 out of 5.0(5.0/5.0)
Responsiveness:5.0 out of 5.0(5.0/5.0)
Professionalism:5.0 out of 5.0(5.0/5.0)
Value:5.0 out of 5.0(5.0/5.0)
Flexibility:5.0 out of 5.0(5.0/5.0)
Services Used:
Dress & Attire
 
They were the first bridal store I went to, and they were extremely professional. I like how it is by appointment only, and you get your own consultant. My consultant was fantastic and she stuck to my budget and my needs. Also, the 5th dress I tried on was the one I bought. We were so pleased that we also bought the bridesmaid dresses there. The bridesmaid dresses were incredible and everyone was complimenting how beautiful they were. All dresses arrived perfect and on time. The seamstress who worked on my dress had magic fingers and I cannot give high enough praise to everyone who works there.
 
Melissa
Wedding:
09/22/2012
6 Reviews
5.0
out of 5.0
Quality of Service:5.0 out of 5.0(5.0/5.0)
Responsiveness:5.0 out of 5.0(5.0/5.0)
Professionalism:5.0 out of 5.0(5.0/5.0)
Value:5.0 out of 5.0(5.0/5.0)
Flexibility:5.0 out of 5.0(5.0/5.0)
Services Used:
Dress & Attire
 
I found my dream dress at Bijou with the help of their incredible sales team and seamstresses. They were so easy to work with and kept me informed with the ordering process and alteration schedule. I had multiple fittings to ensure my dress fit perfectly, and they even adjusted a few details to make sure I was 100% comfortable. I can't thank them enough for their help and support!!!
 
Candace
Wedding:
09/15/2012
1 Reviews
5.0
out of 5.0
Quality of Service:5.0 out of 5.0(5.0/5.0)
Responsiveness:5.0 out of 5.0(5.0/5.0)
Professionalism:5.0 out of 5.0(5.0/5.0)
Value:5.0 out of 5.0(5.0/5.0)
Flexibility:5.0 out of 5.0(5.0/5.0)
Services Used:
Dress & Attire
 
I used Bijou for my wedding dress and b.m dress. They were EXCELLENT! The staff was professional and helpful. They also did my alterations and made my dress fit even better than I could imagine. They were very attentive to me and my bridal party needs and the selection of dresses were outstanding. I'm very happy that I decided to use this salon. Candace Austin-Britt
 
Emilee
Wedding:
09/01/2012
5 Reviews
5.0
out of 5.0
Quality of Service:5.0 out of 5.0(5.0/5.0)
Responsiveness:5.0 out of 5.0(5.0/5.0)
Professionalism:5.0 out of 5.0(5.0/5.0)
Value:5.0 out of 5.0(5.0/5.0)
Flexibility:5.0 out of 5.0(5.0/5.0)
Services Used:
Dress & Attire
 
I am SO happy that I got my dress at Bijou Bridal. The staff was friendly and professional and really helped along the process. Pat, our seamstress was unbelievably friendly and offered great tips day of. I was out of town so they arranged two fittings in one day (one in the morning, one in the afternoon). Now THAT is good service! Very happy!
 
Damita
Wedding:
08/19/2012
5 Reviews
5.0
out of 5.0
Quality of Service:5.0 out of 5.0(5.0/5.0)
Responsiveness:5.0 out of 5.0(5.0/5.0)
Professionalism:5.0 out of 5.0(5.0/5.0)
Value:5.0 out of 5.0(5.0/5.0)
Flexibility:5.0 out of 5.0(5.0/5.0)
Services Used:
Dress & Attire
 
I highly recommend Bijou Bridal to all brides to be. The staff is very attentive, professional, efficient, and friendly. In addition, their dress selection is amazing. I ordered my dress, accessories, and bridesmaids gowns from Bijou and I absolutely loved everything. I am very particular about customer service and Bijou most definitely exceeded my expectations. They exhibit stellar customer service both on the phone and in person. They even knew my name just by hearing my voice over the phone. Last but not least, I was looking for a dress that took my husband's breath away and Bijou helped me to accomplish just that. I give five stars to Bijou in all areas.
 
Dana
Wedding:
08/18/2012
3 Reviews
5.0
out of 5.0
Quality of Service:5.0 out of 5.0(5.0/5.0)
Responsiveness:5.0 out of 5.0(5.0/5.0)
Professionalism:5.0 out of 5.0(5.0/5.0)
Value:5.0 out of 5.0(5.0/5.0)
Flexibility:5.0 out of 5.0(5.0/5.0)
Services Used:
Dress & Attire
 
WOW! I had the most amazing experience at Bijou Bridal! Katie and Monica spent so much time with me perfecting my pick for my bridal gown choice, and then my bridesmaids dresses. The entire experience was happy and lovely. The facility is beautiful, clean, and makes you feel like a bride. They have a wonderful diverse selection of dresses and I was so pleased!!! My mom also found the perfect dress for her at Bijou. The staff was so attentive and excited for me.

Then came alterations! Nicolette was beyond amazing- she took all my feedback (as well as my mothers!) and help craft my dress until it was perfect on me. I loved it and it was perfection. It fit like a glove and I was completely comfortable my entire wedding day.

Best place ever- I can't wait to go back for my sisters wedding!!!
 
Natalie
Wedding:
08/18/2012
3 Reviews
5.0
out of 5.0
Quality of Service:5.0 out of 5.0(5.0/5.0)
Responsiveness:5.0 out of 5.0(5.0/5.0)
Professionalism:5.0 out of 5.0(5.0/5.0)
Value:5.0 out of 5.0(5.0/5.0)
Flexibility:5.0 out of 5.0(5.0/5.0)
Services Used:
Dress & Attire
 
Bijou bridal COMPLETELY exceeded my expectations. I thought there was no way I would be able to afford a dress at a store on the Main Line - but much to my surprize many of their dresses were in our price range of 3k or under. I worked with Nina who is an absolute doll. She completely undersood me and what I was looking for - so much so that the very first dress we pulled off the rack for me was the dress I purchased. I fell in love with my Stephan Jolie dress from the moment I laid eyes on it. I was so concerned I would not find a dress I liked after pouring over every single website with wedding gowns - but Stephan Jolie doesn't have a website and is exclusive to Bijou - go figure. Anna did my fittings - she was amazing as well. Please go see Bijou. You won't be disappointed!
 
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4.6 out of 5.0
4.6
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