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Bario Neal Reviews

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Reviews

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    Siobhan Sent on 07/22/2024
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    Great Experience with Bario Neal

    We LOVED LOVED LOVED working with Bario Neal.

    We went to Bario for both of our wedding bands. The Bario team treated my husband so well - listened to what he did/didn't want and provided plenty of options for him to pick from. He was able to try on a number of styles and we never felt rushed through our appointment. He ended up with a very cool gold band that went through a special firing process so it's a little wavy.

    For my band I was a little more indecisive (again, they were so patient!). I wanted to take advantage of the unique designs and gemstones that Bario Neal is known for so I ended up doing a custom design of a curved band. They were able to make the curve custom to my engagement ring (which wasn't purchased at Bario). The process was great - they did have to hold onto my engagement ring for a few weeks, but they created a 3D silicone mold of the wedding band for me to try before they created the final product.

    We also added a couple of different sapphires to my band (sapphire is both of our birthstones AND we got married in September), which really made the design special.

    All in all: a great experience, high quality jewelry at a fair price, and beautiful designs.
  • Anna
    Anna Sent on 07/26/2023
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    No need to go anywhere else

    My husband and I got married in Philadelphia earlier this month, and we used Bario Neal from beginning to end. To say we were happy with the service would be an enormous understatement. My husband had purchased jewelry from Bario before, but we went together in November 2021 to pick out an engagement ring, and it was such a lovely and emotional process. They were never ever even the least bit pushy. We picked out a gorgeous ring that I am obsessed with to this day. Bario also created a custom necklace for me made from an heirloom family diamond, and Taylor did an incredible job bringing my vision to life. We went back again to get our wedding bands, and they made the process professional and easy every step of the way. It feels good to know that we used a local, women-owned business that sources ethically - especially when we're talking about a large purchase that will follow us through the rest of our lives. We could not be more thrilled with Bario Neal and would highly recommend them.
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    Will Sent on 11/06/2022
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    Bario Neal

    We worked with the Williamsburg store on a custom designed engagement ring and could not be more thrilled with how it turned out. The planning and service was exceptional and the staff went above and beyond to help us create something special and unique. We loved the experience and the commitment to sustainable practices so much that we also got our wedding bands here!
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    Jade Sent on 09/18/2022
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    Wonderful, ethical, custom rings

    We love our custom rings! Employees very helpful in the process
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    Julia Sent on 04/11/2022
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    Simple but elegant wedding bands!

    Neither my husband or I wear rings, but we wanted to get wedding bands and were recommended to Bario Neal by a friend! The appointment to pick out rings took 15 minutes and the staff were so friendly and great at getting us sized and helping us pick out the best bands for us. It only took about 4 weeks to get our rings once they were ordered, and the pick-up was seamless. The rings are simple but beautiful and our hands already feel empty without them. HUGE HUGE plus that Bario Neal is local and an ethical jeweler as well.
  • Yuanyuan
    Yuanyuan Sent on 07/05/2021
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    Sustainable fine jewelry with beautiful design

    I didn't have much say in the engagement ring and he went for an expensive brand. When it came to the wedding rings, I particularly searched for sustainable jewelry makers. We actually found a local one, Bario Neal, who responsibly sources their gemstones and metals. Their pricing is also transparent on their website. I chose the Arco Curved Diamond Band that compliments my engagement ring, and my husband chose the Quill Band. We both went with the reclaimed platinum to reduce the environmental impact.
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    Lindsey Sent on 04/30/2020
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    Great product! Great customer service!

    So glad we found the Bario Neal showroom in NYC! The team made the process much less daunting. My now husband had never worn jewelry before and they made him feel comfortable and even excited about the process! They made his band and a custom band to compliment my heirloom engagement ring. We both love our rings and the fact that we feel good about supporting this company. Definitely recommend!
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    Darri Sent on 03/10/2020
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    Unbelievable artistry and professionalism

    My now-husband and I decided to get engaged back in the summer of 2017, and his mother was generous enough to give us this insane 3.2 carat princess cut diamond that she used to wear as an earring (!!). I had come across engagement rings that incorporated clustered colored gemstones and loved the look, but was unsure how I could achieve that setting with this big honking rock. We went into Bario Neal's showroom for a consultation, and within 15 minutes, the team led me to a design that incorporated apricot sapphires, morganite, and champagne diamonds of different shapes in a way that didn't try and compete with the heirloom stone, but made my ring feel like me.

    There was no question that I'd go back to Bario Neal for my wedding band, and so after a long engagement, I visited the showroom at the end of 2019 with a diamond tennis bracelet my husband's grandmother gifted us (gotta love NJ Italians). I loved the Lash Linear design, but was unsure how it would fit around my engagement ring, or if it would clash. Sarah suggested I ever-so-slightly curve the band to fit with my ring, and because they still had the CAD renderings, they could make sure they'd sit together without having to keep my engagement ring on hand. Timing-wise, I cut it pretty close, but the team had my custom heirloom diamond band ready so we received it a few days before our wedding. It turned out gorgeous! I love that I can wear the band on its own, or can stack it with my engagement ring when I wanna stunt. Sarah even had fun plans for how they could replace the diamonds from the tennis bracelet with colored stones to match my engagement ring (I'm already saving up for that one). Bario Neal will be my jeweler for life!
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    Jo Ann Sent on 06/03/2019
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    Understated Elegance ... Gorgeous

    Beautiful bands for our wedding!! We chose the hammered crescent band for each of our rings!!
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    Elizabeth Sent on 01/14/2019
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    Beautiful Wedding Band

    We found our wedding band online on Bario Neal's website. I have really small hands and a very delicate engagement ring and wanted something that wouldn't overpower my hand. I also wanted the band to be able to be worn on it's own. Bario Neal's beautiful and unique designs were perfect! They event accommodated a one-day-early pick up after a change in my work schedule. We had a ring warming during our ceremony and received wonderful remarks from our family and friends on how lovely our rings are.
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    Matt Sent on 09/11/2018
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    Steps from our door in Philadelphia, Bario Neal was very helpful, patient and flexible as we chose our rings. They get extra credit for having a wedding band that fit over my wifes engagement ring, and my wedding band is pretty stylish as well. Beware, they can be a little pricey, since their jewelry are all made in house from ethically sourced materials.
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    Mary Sent on 01/05/2018
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    ....loved the experience of Bario Neal...we are an "older couple", and they could not have been easier and friendlier to work with.....we changed our order twice in the store, and I ran back to change it again, when my husband to be confessed he thought we should have matching rings, as we are a good match.....(I had chosen a fishtail, and he a quill design, rose gold was the point in common) very grateful to have found them. Also we appreciated their concerns re ethically mined metals and gems and fair trade policy.
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    Amina Sent on 12/13/2017
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    Incredible folks making gorgeous, unique pieces!!! I will love my Allium ring forever. My fiancé was so pleased with how easy they were to work with even from being out of town.
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    Susannah Sent on 09/18/2017
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    Bario Neal was a great experience. They are so friendly and clear with their pricing and all the options. My fiance and I designed the ring together--a Crescent band in rose gold with an oval blue sapphire. I had my eye on a few other designs online but going in person helped me narrow down my choices and see what felt the most comfortable. Love them and can't wait to buy my boo's wedding ring there too!
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    Jenna Sent on 09/12/2017
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    We chose Bario Neal for our engagement and wedding rings, and we've been thrilled with the experience. They're knowledgeable, design gorgeous jewelry, and are very concerned with creating ethical products. Two big thumbs up!
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    Sarah Sent on 08/15/2017
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    I love everything this business stands for. We wanted to work with a company that responsibly sourced its materials and cares about social impact, but I'd recommend them simply based on the quality and value of their work. Unlike many jewelers, BN doesn't try to convince you to purchase the most expensive item because 'that's what you should do'. They have beautiful engagement rings and bands at all price points and are excited to help you find the one that best fits your budget and style. We custom designed a ring and it was a pleasure. They're very clear about the process and they came up with a handful of suggestions before creating a CAD rendering of our favorite. We've gone back several times since the first visit for jewelry and we look forward to working with them more in the future!
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    Anna Sent on 07/07/2017
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    Both my husband and I ordered our wedding rings from Bario Neal. I got the Aldine Thin Band in 14kt white gold and he got Milla Square Band Wide in palladium. We chose this jeweler because of their ethics policies as well as their designs. The rings came in the same box. They shipped right on time in the window they gave us. (We were frustrated, however, that until they finally shipped, their tracker simply listed the order as "processing." We were concerned that they had never even received the final order, but a quick call clarified that "processing" means they are working on the ring.) They were exactly what we ordered and are very beautiful. The matte finish on my husband's ring scuffed pretty quickly so that's something to look out for. We are very pleased with our rings.
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    Chelsea Sent on 01/13/2017
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    First, Bario Neal as a company represents marriage equality, sustainability, a small woman-owned business, which are the qualities that initially attracted me to them. The service that followed is what solidified our decision to purchase.

    We designed our engagement ring with Genna and did all of the pre-visit work with Lauren. Lauren was responsive and knowledgeable, giving me lots of options within our budget that still fit my preferences. She asked the right questions to narrow my initially broad request, and sent photos of stones several times all prior to our in-person visit.

    Genna took care of us at the store and patiently explained our stone options, the differences between them, and also sketched out some designs based on what we said that day, images I had previously sent over email, and some examples we saw in-store. I was very impressed with the patience and thoroughness throughout the process, and we received the ring within the expected window, in time to share at a family gathering. We love how it turned out, thank you to everyone involved!
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    Kristin Sent on 01/01/2016
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    My engagement ring is vintage, so when it came time to shop for wedding bands I was looking for something unique and potentially something custom because of the shape of my ring. I'm so glad that we found Bario Neal, because it was the perfect fit. They have beautiful and unique bands, and although a completely custom band turned out to be above my budget, they offered to do a custom variation of one of their existing bands to better match my engagement ring. It came out beautiful and I still stare at it just about every day. My husband got his band there as well and they were also very helpful with picking out his band.
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    Heather Sent on 08/06/2015
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    We knew that we wanted simple wedding bands, and were committed to purchasing an ethical product. We looked at Bario-Neal's offerings online prior to visiting the shop. In store (a cozy workshop/ showroom), they were very helpful in showing us the various options, trying them on and giving sizing advice. We had a short engagement, and our rings were ready for pick up in just under a month.
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    User2125121 Sent on 04/25/2015
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    We purchased my simple, organic-looking Engagement Ring and Wedding Band from this vendor online. I love that they use ethically sourced gold and diamonds, and have thoroughly enjoyed wearing the rings I received from them. We didn't order the engagement ring and wedding bad at the same time, but knew which ones we wanted. They were quick to let us know that even if they stopped making the wedding band I ordered before the wedding they would always be able to custom-make it for me. So nice! They were personable and responsive through my selection and ordering process, their packaging was adorable, and the rings have worn beautifully. I am not a big-diamond, fussy-ring kind of human, and enjoyed receiving nice rings that fit with my style but still feel special and wedding-worthy. The process of ordering was great, and I feel nice knowing that the materials used in the rings are obtained and created in human-and-earth-friendlier ways.
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    User2331275 Sent on 04/21/2015
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    I worked with both Genna and Sara to get my jewelry and they were both extremely helpful and knowledgable. I came across Bario Neal after a long process of seeking a unique and ethically sourced engagement ring. They were so helpful, patient, and flexible when helping me get a custom engagement ring, that I was excited to return for our wedding bands. They were also very helpful and timely when I had to get my ring resized. Sara was incredibly patient and helpful as my fiancé and I tried on dozens of wedding bands. I would highly recommend their products and service!
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    K Sent on 03/28/2015
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    When we were looking for wedding bands, it was really important for us to find a company that used ethically sourced diamonds, which was a much harder task than we realized. Bario Neal totally fit the bill - they have absolutely stunning rings and their ethical practices and activism made us so confident that we were putting our money where we wanted it!! We went to their store to pick out and order our rings, and the staff was very pleasant and patient. There was a miscommunication with the rings we ordered and they were incredibly responsive in communicating with us and they did everything possible to fix the situation quickly. We couldn't be happier with our wedding bands and I'm sure I'll be back to purchase other products!
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    Gael Sent on 02/09/2015
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    My husband and I LOVE Bario Neal! We ordered our wedding rings from them and we had them custom made for us (but price-wise they just counted as custom alterations, not full custom pieces, so not too expensive!). The lady who helped us was so friendly and knowledgeable. She thought of details we never would have thought of and helped us figure out exactly what we wanted for our rings. My engagement ring is an antique ring from the 20s (Art Deco style) so my wedding band was made to curve to fit up against it, and has a beautiful design etched onto it that matches the designs on my engagement ring. My husband got a ring with a small sapphire inset into the ring and a simple geometric design etched around it to match my engagement ring. They are high quality, beautiful pieces that turned out exactly as we imagined them, in fact, maybe even a little better than we imagined.
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    Simara Sent on 12/30/2014
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    My husband and I got our wedding bands here. It was a great experience. They were knowledgeable and so patient as we tried on a thousand bands. Our experience didn't feel artificial or fake or that someone was trying to get a sale. We ended up going with a hammered finish and we are so happy with our bands. Perk: the bands came in the most adorable container, so cute we just gave them to our ring bearers just like that.
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    Meghan Sent on 11/20/2014
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    Bario-Neal is simply awesome. Not only do they create beautiful jewelry, but their staff is friendly, knowledgeable, and easy to work with -- which is all a great relief in the midst of planning a stressful wedding.

    We ordered our wedding bands after we made an appointment to visit their NY showroom and try on some bands. We admittedly knew nothing about wedding bands. I kind of knew in general what I wanted, but my husband literally knew nothing. Elyse let us try on tons of bands and talked us through the whole process -- helping us decide which types of metals we liked best and the benefits of different finishes and shapes. She really knew her stuff, and let us take pictures of everything so we could sleep on it and decide later. We ordered over the phone and had the rings delivered in the mail. The quality of work is impeccable... and packaging was super cute :-)

    I discovered Bario-Neal looking online for handmade wedding jewelry.... but I can't wait to add some of their other pieces to my collection as well. Really cool, beautiful stuff.
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    Clara Sent on 10/21/2014
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    When looking for wedding bands, my husband and I were set on working with local artists and recycled materials -- we didn't want to go to a chain, however high-end, and contribute to the wedding industrial complex more than necessary. We considered estate jewelry, and visited several designers in Brooklyn, before coming across Bario Neal.

    We love their ethics -- all recycled and fair-mined materials. We love that it's a small, women-owned business, and pretty local to NYC. And we love their imaginative pieces and, yes, the price!

    We made an appointment at their charming and sunny showroom in NYC, and had a lovely one-on-one time with Elyse. It was so nice to try on different pieces in a low-key, laid back environment. There was no pressure, and Elyse was so helpful personally answering emails after our session.

    We'll be buying more than wedding bands from these ladies in the future!
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    User1938509 Sent on 09/21/2014
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    Were extremely helpful educating us on various metals and designs.
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    User1777123 Sent on 08/23/2014
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    Finding an engagement ring was so hard for me! I knew I wanted to buy my rings from a local jeweler (I mean c'mon, it's NYC) but I'm not in love with the traditional engagement rings I was seeing. Somehow I stumbled on Bario-Neal's website and the heavens parted. Absolutely gorgeous rings with an awesome company mission statement.

    Anyway, we emailed with Anne at two different times during the engagement to get our wedding bands and my engagement ring. Both times (we went to their NYC showroom) it was fantastic. Anne is so great and her vibe is so positive! No judgment, no pushiness, it was great. It took me about one minute to spot both my rings and I am seriously in love. My husband loves his ring as well. They were even able to get my husband's ring on time (for whatever reason we waited a bit too long to buy our bands...whoops) without a rush! Forever thankful for that.

    Getting our jewelry from Bario-Neal was a dream. I highly recommend going and/or checking our their website. I will definitely be buying from them again!
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    Lindsay Sent on 08/07/2014
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    Bario Neal did an incredible job on our wedding bands! Not only do I love that we worked with a small business whose ethics and philosophy are so important to their company but their products are incredible. The items are handmade so you will never find them anywhere else.

    We had our bands created with stones from my mother's sapphire bracelet - mine in white gold and his in a hammered rose gold. They worked with us to make everything just right. They are beautiful! I admit I went to our safe and oogled the rings and tried them on several times before the wedding. The prices aren't cheap because you are getting one of a kind pieces but the end result is so worth it.

    The things that are left after the wedding: pictures, a partner, and rings. I'm confident I chose wisely!
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    Meghan Sent on 06/13/2014
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    We love our Bario-Neal wedding bands. We stopped by their storefront in Philadelphia where they helped us navigate all the different types of golds, shapes, and fits to make the choices that were right for us. They were very friendly - even left a cute handwritten note when they shipped our rings - and had the bonus of being budget-friendly and nonjudgemental. We highly recommend Bario-Neal for your wedding bands or unique statement jewelry.
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    Kera Sent on 06/04/2014
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    We ordered my husband's wedding band from Bario-Neal and we couldn't be more pleased. There was a little mix up, in the type of gold we wanted but it was quickly and effortlessly resolved thanks to Leo! They insured that we would receive the new ring in time and we did! It was exactly what my husband wanted! Highly recommend!
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    Jj Sent on 02/26/2014
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    Great experience. We made an appt. because we loved the unique designs offered by Bario-Neal, and wanted an environmentally conscious jeweler for our wedding bands. We met with Anna at the NYC showroom, and she was patient, clear about cost/timeframe, and gave us personal space while my husband and I debated what design to choose. I ended up making a second appt. because I had a hard time selecting a band that would compliment my engagement ring, and Anna was incredibly helpful in the decision making process (I ended up with a mismatched set – white & rose gold – and absolutely LOVE the look). We couldn't be happier with our purchase.
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    Courtney Sent on 08/07/2013
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    Beautiful handcrafted engagement rings and wedding bands. We couldn't be happier with our purchase.
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    Casey Sent on 11/18/2012
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    Bario-Neal did such an incredible job creating my wedding ring. I had them melt down my father's wedding band to make my ring, giving that metal a new story and a very meaningful new life. They were so much fun to work with and my ring was even ready ahead of schedule! I also appreciate their approach to sustainable design. If you are an eco-friendly bride, this is your go-to wedding band destination.
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    Angie Sent on 09/29/2012
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    Got both our wedding rings here as we were looking for something uniquely elegant and simple. They did a great job and we love our rings.
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    User934941 Sent on 09/15/2012
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    Bario-Neal was the closest sustainable, ethically sourced jeweler we could find, so we drove to Philadelphia from Washington DC to pick out our engagement ring and wedding bands. I'm so glad we did! They were very easy to work with and helped us pick out rings that fit our style and budget. They have tons of selection and are able to customize them to your taste. We needed the jewelry quickly and they mailed it to us even earlier than expected. Our rings turned out perfectly! We love them and we're so glad we went with something sustainable and unique!
    My only complaint is that Bario-Neal isn't in more cities. If you ever open a location in DC, let me know!
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    Alissa Sent on 08/04/2012
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    I loved working with Bario-Neal, and I especially love my custom-designed wedding band. I live in the DC area, and discovered Bario-Neal through the Sustainable Business Network of Greater Philadelphia (I love that they're a member!). While visiting Philly I went by their showroom and fell in love with their unique, beautiful work. They have a very helpful and detailed process for doing custom work, and one of the owners, Anna, worked with me personally by phone and email. She sent me photos of potential design ideas, and graciously spent time reviewing the many photos and notes I sent her. Because I couldn't get back up to Philly, they provided photos of the wax cast and a "dry run" metal casting, and I was able to give notes before they did my final ring. The ring is exactly what I wanted and looks beautiful alone or with my engagement ring. I love that it is reclaimed metal from a locally owned business with such superb values, and I found the price very reasonable especially considering all the time they put in. Thank you Anna and Bario-Neal!
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    Ann Sent on 12/10/2011
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    Amazing product and wonderful service.
  • Ben
    Ben Sent on 10/07/2011
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    We ordered our wedding bands from Bario Neal. Paige helped us pick them out, get sized, and decide on the karats, and she was just wonderful. Their work is beautiful, they are wonderful, and they are so generous with their time. I recommend them regardless but especially for folks who are looking for something a little "greener," as they use recycled metals and stones. They also do custom design.
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    Debbie Sent on 08/29/2011
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    So happy we found Bario-Neal! We didn't want just run of the mill wedding rings. Bario Neal had so many handcrafted unique designs to choose from. We are so happy with the quality of our rings - they are beautiful!
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    L Sent on 07/15/2011
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    Perfect, perfect, perfect.The value and beauty of the jewelry is unrivalled and the customer service is exemplary. From months before the wedding through to months after, we are still in contact with the jewelers and look forward to being lifetime customers.
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    Jackie Sent on 07/13/2011
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    After a failed attempt at designing our own rings, my husband and I stumbled across bario-neal (thanks to a blog I read!). I emailed with some questions, got a very quick response from Paige, and we were in the store that weekend. After working with us for quite a while, we decided on our rings, and Paige got straight to work on them! A few weeks later, we had the most perfect wedding rings we could ever imagine. My husband's ring was a bit too small, and my engagement ring (not made by them) was a LOT too big, so they resized both for us in just a few days time. I could not be happier with our rings, and I can't wait to possibly buy some more jewelry from them in the future!
  • Vanessa
    Vanessa Sent on 05/30/2011
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    When looking for our wedding bands, my (now) husband and I wanted something beautiful, but also environmentally friendly - i.e. reclaimed metals, ethically-sourced stones, and environmentally conscious practices. Bario-Neal in Philadelphia was the perfect choice. Anna and Page created the most beautiful custom bands for us. Not only are they super friendly and responsive, but professional and super affordable! I honestly cannot stop looking at my gorgeous ring! It is perfect!
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    Jennifer Sent on 12/12/2010
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    We found Anna at Bario-Neal at a green wedding fair months before our wedding. I felll in love with one of their designs and decided to use some stones and platinum from another ring. Anna was very easy to work with, despite being located in another city. She sent me a silver version of my ring so that I could make sure it was the one for me. The ring came on time and is gorgeous. When it needed to be made smaller (a week before the wedding!), she was able to get it done and back to me with no problem. Though they are ethical and sustainable jewelers, they also make beautiful pieces.
  • nicole
    Nicole Sent on 10/08/2010
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    Anna Bario is my SHERO. She made our bands after a brief visit. The whole process was seamless, professional and affordable and now we have gorgeous custom bands.
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    Maria Sent on 09/08/2014
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    I am so glad I found these guys! I love that they are eco-friendly and I loved visiting their shop which was very relaxed and didn't make me feel like I didn't belong in a fancy jewelry store! They were very helpful and I loved the online option - I spent a long time studying the ring I thought I wanted online before building up the courage to go in and get fitted! As an avid online shopper, this was extremely helpful for me. And now I never take my band off, it's everything I hoped for! :)
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    User6994571 Sent on 10/27/2013
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    We went to their NYC showroom to see rings for wedding bands, and had a great experience. The woman in the show room let us try on almost all of the rings, and was helpful in suggesting designs that we wouldn't have thought of before. We ended up finding wedding bands that we loved, in the last pair we tried on. The store room manager was patient, and helpful with answering questions about the style of the ring, and how it was created. Bario Neal's commitment to sustainability was a great benefit!

    It was a bit hard to get the initial appointment at the NYC showroom, and when our initial appointment had to be reschedule due to an due to an emergency, the next available appointment was a week later. It's a smaller showroom, so it's understandable. Once we were there, however, things were great. The rings came much sooner than was anticipated, and because we had waited until the last moment to buy bands, it was helpful for us! The staff was upfront about how long everything would take and what costs were, which was also helpful.
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    User870346 Sent on 07/10/2012
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    We love our bands. They are customized, mine with sapphires, and very unique looking. Very reasonable price and helpful service. A great place to see a bunch of options which feel a bit more special than those on jeweler's row.
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    User983604 Sent on 06/28/2012
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    Love our wedding bands from Bario Neal! They have an awesome selection of eco-friendly rings that are not the cookie cutter type. The saleswomen are a pleasure to work with. When one ring was too big, they had it resized over night.
  • Snug
    Lisa Sent on 07/07/2009
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    I cannot recommend Bario-Neal highly enough. The company consists of two women, Page Neal (who made our rings) and Anna Bario, who are based in Philadelphia and really seem to be industry-leaders in terms of ethical and sustainable jewelery-making practices. Since our wedding, two sets of my friends who were very impressed with our rings have also hired Anna and Page for their wedding bands. Our wedding bands were incredibly complicated. We wanted custom rings made out of a stone we had found on the road in Spain that we couldn't identify but was important to us. The stone turned out to be an industrial bi-product that was extremely hard and difficult to work with. After numerous attempts and working on the project for many weeks, Page came up with a design that could incorporate the stone. The result is amazing. She was as dedicated to our bands as she is an impressive talent.
  • Kerry
    Kerry Sent on 10/14/2019
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    Unique, beautiful, and aligned with our ethics!

    We stumbled across Bario Neal by chance. We were going to get engaged and I had never wanted a ring and then at the 11th hour decided to check out some antique shops to see if I liked something. No success there, but then we just happened across Bario Neal and were fortunate they were able to meet with us on the spot without an appointment. I fell in love with the first ring I tried on and was sold by their ethical approaches and business model. We didn't even consider going anywhere else for our wedding bands. We had a great experience with all of their staff we worked with.
  • Emily
    Emily Sent on 02/19/2020
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    Beautiful custom work

    My engagement ring was a custom design that came out beautifully. The quality of work is excellent and I love that I have a truly unique ring. The ring however does not fit properly despite being measured in their showroom. When purchasing a custom product, I expect the fit to be right and if not, the vendor to make it right, so ultimately the experience left me underwhelmed.
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    Candice Sent on 11/16/2016
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    I absolutely love that this is a small, woman-run business creating jewelry from ethically sourced stones and metals. However, while everyone we have worked with has been nice, we did work with one person who was a little incompetent (gave me the wrong ring size, which seems pretty basic for a jewelry store). Fortunately, we followed up and were able to get someone to properly size my finger. Additionally, do not expect speed here. I get it. Small business. But it took 6 weeks to get an engagement ring (from their already designed collection, no special directions or customization besides sizing) and 4+ weeks to get basic wedding bands with no communication or updates. I think they should at least have a better status tracker online, so one doesn't feel completely forgotten. The slowness kind of killed a little bit of my excitement about this company, but I still would recommend them over the big box jewelers.

    Extra note: We received our bands. Mine fit fine. My husband's...not so much. We had his finger measured in store and it's solidly a full size too large. We ordered based on the paper THEY gave us with the size (they determined it) and ring style we picked. So now we have a ring that doesn't fit. They are charging $35 for the resize + shipping, but we aren't willing to wait another 4-6 weeks to get the ring back. And they won't take any responsibility for the wrong sizing since "fingers change size," which I would buy if it were just a little or if my hubby had lost a lot of weight. It's at least 1+ size too big though! It's more than frustrating. Maybe only use this jeweler if you're local and can easily deal with any issues that crop up.
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    John Sent on 01/10/2019
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    Cracked Engagement Ring

    Though I support what Bario Neal stands for and think they do beautiful cluster rings, I do not recommend using Bario Neal for your engagement ring. I have so much sadness associated with my ring because of using Bario Neal. My fiancé and I designed our ring based on a version we found in the store that I loved. It was quite similar to the original version; we just added an additional diamond and some pave diamonds. The ring was beautiful, but just 3 months after wearing the ring, I looked down and noticed a diamond fell out and the 14k gold was cracked! I was always very careful with my ring, and never wore it showering, working out, etc. We immediately took it back to our jeweler, and he said it was most likely a porosity issue with the gold. After Bario Neal observed the ring, they concluded the same - it was made with bad gold. Bario Neal needed to remake the entire ring. In addition to the remake, Bario Neal had to add additional structure to the ring, alluding to the fact that the initial ring was incorrectly constructed. When I asked Bario Neal why they needed to add structure, they responded saying it was not necessary but added to reinforce the pave stones.

    My fiancé and I decided to use recycled gold for the first ring, since we were told that it was the same quality as Fairmined gold. Since the quality was bad the first time around, I requested to have it remade in fairmined gold just to ensure my engagement ring would last forever. After a week Bario Neal let us know they were out of stock for fairmined gold, and were not sure when they would get more. I assumed that since this is a huge part of their business, they must refill the stock quickly, so we waited a week to see when stock would be in. A week goes by, and we then find out that they have been out of fairmined gold since July, and had no idea when it would be restocked. My ring broke mid-November, so they have not had fairmined gold stock for months. I decided to give in a use recycled gold since I wanted to have my engagement ring for seeing family over Christmas.

    Unfortunately the ring could not be remade in time for the holidays, and I saw my fiancé’s extended family and my family with no ring to announce our engagement. I also went dress shopping, venue hunting, cake tasting, etc, without a ring. We spent thousands of dollars on this ring that was supposed to be special and last forever. I am so sad and don’t know how to feel about this ring after the disaster Bario Neal has caused us.

    I hope this helps other people make an educated decision before choosing their jeweler.
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