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Autumn's Custom Catering and Cafe Reviews

Autumn's Custom Catering and Cafe

Autumn's Custom Catering and Cafe

Richmond, VA
4.9 out of 5 rating, 36 Reviews
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Reviews

4.9 out of 5 rating
WeddingWire Couples' Choice Awards 2024 Winner
4.9 out of 5 rating
36 Reviews
99% recommend it
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    4.9 out of 5 rating
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    4.9 out of 5 rating
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Awards

36
WeddingWire Couples' Choice Awards 2024 Winner
WeddingWire Couples' Choice Awards 2023 Winner
WeddingWire Couples' Choice Awards 2020 Winner
  • B
    Brooklyn F. Sent on 04/23/2024
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    Highly recommend!

    Their food was absolutely delicious and their service was top notch! They were so personable, sweet and catering to us at our wedding making sure we ate and packaged up leftovers so we could enjoy the next day. They also went over and beyond for desserts. I cant rave about them enough! If i need another event catered I will definitely be going to them!

    Autumn's Custom Catering and Cafe's reply:

    Hi Brooklyn!

    Thank you for your kind words and including us in your special day. It was our pleasure! We hope to be able to serve you again in the future and wish you all the best!
  • Kaila
    Kaila M. Sent on 11/10/2023
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    Fantastic Food and Staff!

    Autumn's Catering and Cafe was absolutely perfect for our wedding! They were responsive and helpful and the food was fantastic. All of our guests commented on how great the food was! The staff was so kind and we couldn't imagine having a better vendor for catering our wedding! We highly recommend Autumn's Catering!!

    Autumn's Custom Catering and Cafe's reply:

    Kaila, thank you for choosing us to be a part of your big day! It was our absolute pleasure to serve you and we had so much fun with your family & friends. We wish you all the best in the future!
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  • Taryn
    Taryn Sent on 11/01/2022
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    Thrilled with the food & service!!

    We were planning a wedding at a vineyard in Nelson County, VA but live in Raleigh, NC. Not being from the area we didn’t have anyone to ask for recommendations. When searching online, we found that most options in the area were either BBQ (too informal for what we were looking for) or French gourmet (too formal for what we wanted.) We found Autumn’s Custom Catering on the wedding planning website, Zola, and then did some research on them. The menu choices were just what we were looking for, and reasonably priced. We reached out to Claudine, the owner and I’m so thankful they were available for our wedding day, 10/29/2022. Even though they’re based in Richmond, they were willing to make the drive to our venue (for a very reasonable price). The food was AMAZING. We chose ham, lasagna, and chicken marsala, along with veggies. Everything was served family style, and the servers who helped were all so wonderful and attentive. Since the meal came with a variety of cupcakes, we opted to have just a small wedding cake made by a friend to cut, and served the guests the cupcakes. They were so delicious! My mother’s favorite cake is carrot cake, but she is *very* particular about her carrot cake. Most are simply spice cake with some carrot flakes in it. My mom loved the carrot cake cupcakes. And the chicken was so tender, you didn’t need a knife to cut it. Claudine and her servers got all the centerpieces set out for us as well as the table settings. Everything was just perfect. They also packed up all the leftovers and labeled them so we could take them home. She even included a lovely goodie bag just for my husband and I to take back to our hotel. I highly recommend Claudine and Autumn’s Custom Catering.

    Autumn's Custom Catering and Cafe's reply:

    Taryn, Thank you so much for your kind words and for including us in your very special day. The love and joy shared amongst your family and friends was so heartfelt and we are so glad to have been a part of making your vision come to life. Please let us know if you need anything in the future. All the best!
  • Jonika
    Jonika T. Sent on 11/24/2023
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    Wedding catering and bartending

    Claudine is awesome! The tasting, communication and food was outstanding. I highly recommend her and her team if you’re looking for a caterer and bartender.

    Autumn's Custom Catering and Cafe's reply:

    Jonika,

    Thank you for trusting us with your big day! It was our pleasure to be a part of your event, and wish you all the best. Please let us know if you need anything in the future. Claudine & Team.
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    Rebecca W. Sent on 09/24/2023
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    Working with ACC was so simple

    Everything was delicious, quantity was plentiful. ACC was super easy to work with for our parents 50th anniversary celebration.

    Autumn's Custom Catering and Cafe's reply:

    Thank you for your kind words. It was our absolute pleasure. Here's to many more happy years! All the best, Claudine & Team
  • C
    Christina Sent on 08/13/2023
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    Wedding 8/6/23

    Autumn’s Catering company catered my wedding on 8/6/2023. The food was amazing and flavorful. The cocktail hour and dessert display were beautiful. I especially loved the various types of cheeses for the cocktail hours. The customer service was outstanding, everyone was so friendly and helpful. I loved the care and kindness everyone on the team had for us making sure all the details were perfect from the food displays to helping fluff my dress before I walked down the aisle. The bartenders also did an amazing job making the signature drinks. My family and I enjoyed everything. Thank you so much, we truly appreciate it. I will definitely hire Autumn’s Catering for my next event.

    Autumn's Custom Catering and Cafe's reply:

    Christina, Thank you for your kind words! It was a pleasure getting to be a part of your beautiful day. We are so glad that everything was to your liking and that you all had a wonderful time!
  • Jennifer
    Jennifer K. Sent on 04/22/2023
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    Awesome, professional and down to earth!

    From the very first day they have ALL been amazing to work with! We never, ever had an issue with anything regarding them. Their prices are by far the best in town for the quality of food and services they provide. They also helped my family set up the decor the day of the wedding since they were running behind due to the keys got locked in my parents car. I also had someone go out of their way to fix the button that broke on my dress with a safety pin right before introductions. I am forever grateful for them all for making our wedding WONDERFUL!

    Autumn's Custom Catering and Cafe's reply:

    Jennifer, Thank you for the kind words and for including us on your big day! We are so glad that we were able to help! Part of our full service is to ensure that all of your final details are taken care of, including having Claudine fix your dress. You and Thomas were an absolute pleasure to work with and we wish you all the best in the future!
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    Linda W. Sent on 04/30/2023
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    I rate this vendor as top notch--5 stars across the board for fabulous food,phenomenal service and reasonable pricing.

    I live in New Hampshire and was helping my niece,who lives in Virginia ,plan her wedding. After extensive research of caterers we chose Autumn Catering and am I glad we did.Thier menu options were amazing.We chose the charcuterie board,shrimp cocktail and meatballs marinara for appetizers and for the main course we chose pulled pork,roasted chicken and a primerib carving station with all of the sides. Desserts were seasonal desserts and a chocolate fountain.Autumn Catering was wonderful to work with from choosing the menu to making the entire night perfect. The food was fabulous,the service phenomenal and the price was very reasonable.

    Claudine,the owner and her staff were amazing even helping us setup the decor at the inn and taking care of the bride and groom throughout the evening.

    I give them 5 stars across the board--you can't do any better than Autumn Catering!

    Autumn's Custom Catering and Cafe's reply:

    Thank you for your kind words! It was a pleasure getting to work with you all. We are so glad that everything was to your liking and that you all had a wonderful time!
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    Najah C. Sent on 03/11/2023
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    Claudine and Greg are the BEST!

    Absolutely the best catering team ever! Claudine and Greg are very personable and made my reception a night to remember. The ease of scheduling, affordable pricing, and EVERYTHING being done for us the night of the event.... I couldn't ask for a better catering team. Thank you so very much. With love, the Cowher's

    Autumn's Custom Catering and Cafe's reply:

    Najah, That's so sweet of you to say! We were so happy to be a part of your big day! We wish you all the best. Let us know how we can be of service to you again in the future.
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    Michele R. Sent on 12/06/2022
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    Fabulous Caterer for Holiday Party

    We had a WONDERFUL experience with Autumn’s Custom Catering for our company’s holiday party. Everyone raved about the quality, quantity and taste of the food. Our menu was creative and crowd pleasing, and Autumn’s team showed up right on time to set up a beautiful display. I highly recommend them! We’ll be back! – Michele Rhudy, Rhudy & Co. Strategic Communications

    Autumn's Custom Catering and Cafe's reply:

    Michele, It was our pleasure being a part of your holiday party! We can't wait to work with you again in the future. All the best!
  • Ashleigh
    Ashleigh S. Sent on 11/24/2022
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    Forever thankful for Claudine & her staff!

    I can’t recommend Claudine and her staff enough, I am so thankful for them! They were so kind and professional from start to finish. They answered all of my questions promptly and believe me, I had A LOT of questions that I would randomly realize I forgot to ask, and they never made me feel like I was bothering them. They were always happy to help and even made me an AWESOME small cutting cake for a very reasonable price. Everything in fact was reasonably priced, and even when there was a small mix up on our invoice, Claudine was quick to reach out personally to make it right. She and her staff truly care about the events they are a part of, so if you are considering using Autumn’s Custom Catering for your event, DO IT, you will not be disappointed!

    Autumn's Custom Catering and Cafe's reply:

    Ashleigh, Thank you for including us on your big day. You and Cody were an absolute pleasure to work with and we wish you all the best in the future!
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    Brianna D. Sent on 11/09/2022
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    Wedding Review

    Autumn's Custom Catering went above and beyond on my wedding day. Not only was the food amazing, literally so many guests mentioned how delicious the food was, but the team is the best! Claudine and her staff were so nice, checking on us during dinner to see if we wanted any more food/drinks, advising when to cut cake for the guests, and bringing the bride water when dancing. Additionally, prior to the ceremony the staff helped my husband's grandmother transport, set up, and attach decorations to the cake which went above and beyond their commitments. Autumn's Catering were timely with all communication, provided insight into food/drink selections, helped coordinate/set up rentals, and worked with us when we decided to add a late night snack option that wasn't originally apart of their menu. We can't sing their praises enough and would recommend them to anyone looking for catering for an event!

    Autumn's Custom Catering and Cafe's reply:

    Bri, Thank you so much for the kind words! We truly enjoyed being a part of yours and Brent's big day. We were more than happy to assist Brent's grandmother with the cake, which was also absolutely beautiful! Please let us know if you all ever need anything and we wish you both the absolute best!
  • Cindy
    Cindy R. Sent on 11/03/2022
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    Amazing food experience!

    Claudine and her staff are amazing to work with. She always takes care of me for any events that I throw at her. The food is delicious and well presented. She and her staff are responsive and professional. Autumn's Custom Catering is my go to for anything food!

    Autumn's Custom Catering and Cafe's reply:

    Cindy, We enjoy working with you every time! Thank you for always thinking of us while planning your events. It is always a pleasure working with you and we can't wait until next time!
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    Linda Sent on 10/28/2022
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    Absolutely wonderful!

    100% satisfaction! 5 stars!
    Claudine and her team did a fantastic job at our love celebration. Leading up to the event, Leann was always quick to reply and answer all my questions.
    The menu we had put together was excellent, we were able to cater for everyone's dietary requirements (diabetes, lactose-intolerance, no pork, etc). Because we were worried about all the waste we would be producing, they helped us find more envionmentally friendly/biodegradable disposables. Guests not only complimented on the food but also how friendly and fun Claudine, Leann and her team were and how much they enjoyed the drinks.
    You can't go wrong with Autumns Custom Catering! :)

    Autumn's Custom Catering and Cafe's reply:

    Belinda,
    Thank you so much for the kind words! We enjoyed being a part of your special day and are so glad that you all enjoyed it! We hope to work with you again in the future!
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    Matt M. Sent on 10/11/2022
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    Professional Conference

    Great Service and great food. Very accomodating at just nice to work with.

    Autumn's Custom Catering and Cafe's reply:

    Matt, thank you so much for your kind words! We enjoyed working with you and hope to do it again in the future!
  • Aran
    Aran T. Sent on 09/26/2022
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    Outstanding wedding service

    ACC perfectly accommodated our wedding menu requests. They were flexible, easy to work with, and provided clear communication and lots of staff support. During our reception, my wife and I had multiple guests commend on how friendly the staff were, and they worked hard to make our wedding an incredible day. Highly recommend!

    Autumn's Custom Catering and Cafe's reply:

    Aran,
    Thank you for your kind words! We are so glad we were able to be a part of your big day and we wish you all the very best in the future. Please keep us in mind if you need anything!
    From
    Claudine, Leann & Team!
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    Megan H. Sent on 10/13/2022
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    Delicious, helpful, flexible!

    When we were looking for a caterer for our wedding I emailed Autumn's with an impossibly-long email of questions. They answered ALL of them. And then I did it again. And again. Every time I emailed them with questions about the day, they were patient, attentive, and professional in responding and answering all of them, and offering suggestions based on their experience. We ended up having to change our wedding venue about 3 weeks out from the event and they worked with us to make that work. Also, we had way fewer people RSVP yes than we anticipated, but they graciously allowed us to reduce the headcount. We did a tasting with them and the food was amazing. Day of - food was amazing. We did a family-style meal for guests and they prepared plates of all of the food for me and my husband at our sweetheart table so that we could also have some of everything! The cupcakes were delicious! They also packed up all of our leftovers for us at the end of the night.

    Autumn's Custom Catering and Cafe's reply:

    Megan,
    Thank you so much for your kind words! We're so happy that we were able to assist you on your big day. We truly enjoyed working with you and meeting your friends and family. We wish you all the best.
    Let us know if you need anything in the future!
    From
    Claudine, Leann & Team!
  • Demiah
    Demiah R. Sent on 11/01/2022
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    Excellent day

    They were fantastic from food to customer service to the overall display of things. I will differently hire them again!

    Autumn's Custom Catering and Cafe's reply:

    Demiah, thank you for your kind words! Please let us know if you need anything in the future!
    All the best!
  • C Learned
    C Learned Sent on 12/16/2021
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    Highly recommend! Food and service is next level amazing!

    Autumn's Custom Catering was a dream to work with for my wedding! I was DIYing a lot of things and they were so helpful in the planning process and it went off without a hitch! They were so responsive during the planning process and flexible with changes made. And the food... Oh my gosh the food was FANTASTIC! People were raving about them. And they made sure we got to actually eat on the wedding day which was so helpful. We had a winter wedding and they did a hot cocoa bar which was a hit!! So happy with them and I would recommend them to anyone!

    Autumn's Custom Catering and Cafe's reply:

    Christine,
    Thank you for your kind words! We are so glad we were able to be a part of your big day. We wish you all the very best in the future. Please keep us in mind if you need anything else.
    From
    Claudine, Leann & Team!
  • E
    Emily M. Sent on 07/21/2021
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    Hire Autumn’s Custom Catering!

    Autumn’s Custom Catering was exactly what my husband and I were looking for for our wedding. Not only did they plan an entirely vegan (and delicious!!) menu for us, but their professionalism and communication throughout the wedding planning process and the wedding itself were nothing short of extraordinary. Highly recommend!!

    Autumn's Custom Catering and Cafe's reply:

    Emily, thank you so much for your kind words! It was our pleasure to design and execute a menu exclusively for you and your guests. Please let us know if you need anything in the future. All the best!
  • Heather
    Heather A. Sent on 10/20/2020
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    Best experience possible

    They served at our wedding, delicious good, incredible service, I just can't say good enough things about this catering service...thank you!

    Autumn's Custom Catering and Cafe's reply:

    Heather,
    It was our pleasure! Please let us know if you need anything in the future. Best wishes, Claudine.
  • Julie
    Julie Sent on 09/14/2020
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    Autumn’s Custom Catering

    Fabulous! Fabulous! Fabulous! From the start, I was drawn to Autumn’s because I felt like they really and truly cared about my husband and I, my wedding, and their food. The service and the food was wonderful. Several members of my family and myself are gluten free and Claudine didn’t bat an eye when we asked for modifications like GF Mac and cheese. We loved that they brought us our delicious dinner to the sweetheart table (we had a buffet), filled our champagne glasses for a toast, and most importantly that the staff helped my parents when they were trying to fill dinner plates for themselves as well as my elderly grandparents at the same time. We got a great meal for a great price. So many guests commented on how great the food was and wanted to know who the caterers were!

    Autumn's Custom Catering and Cafe's reply:

    Julie,
    We're so happy we were able to finally assist you on your big day! Thank you for your kind words. We wish you all the best. Let us know if you need anything in the future.
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    Casey B. Sent on 11/07/2019
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    10 out of 10

    Autumns catering did not disappoint! From the initial meeting to our wedding day, we were pleased! Thank you for making one of the biggest parts of our day amazing!

    Autumn's Custom Catering and Cafe's reply:

    Hi Casey!

    I'm so glad that you and Heather chose us to be a part of your big day. We had a delightful time, and really enjoyed meeting your friends and family. We wish you all the best in the future! Let me know if you need anything.
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    Danielle Sent on 10/26/2019
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    The best catering I’ve ever had

    Claudine was very easy and helpful throughout the entire wedding process. Her good is amazing and all my guests were raving about it. We could not have found a better caterer. Her staff was friendly and very helpful.

    Autumn's Custom Catering and Cafe's reply:

    Thanks so much for your kind words! We were so glad to be a part of your big day. Best wishes for the future.
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