Arzelle's Reviews

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53

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• Megan H. Sent on 01/20/2020
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  An Amazing Family Experience!

  I came to Arzelle's with my mom and sister! We all had a great time talking with Kimmia. She let me pick out my own dresses to try on, take as many pictures as I liked, and continued to answer my questions months after I purchased my dress. They did my alterations in the store and steamed my dress before my bridal portraits and then again before my wedding day! They took such good care of me and my dress, always making sure I was prepared for the next set of the wedding process. Seriously the most friendly service ever! We love Arzelle's Bridal!!!

  I came to Arzelle's with my mom and sister! We all had a great time talking with Kimmia. She let me pick out my own dresses to try on, take as many pictures as I liked, and continued to answer my questions months after I purchased my dress. They did my alterations in the store and steamed my dress before my bridal portraits and then again before my wedding day! They took such good care of me and my dress, always making sure I was prepared for the next set of the wedding process. Seriously the most friendly service ever! We love Arzelle's Bridal!!!

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• Stephanie P. Sent on 12/05/2019
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  Amazing dress!

  I wish I had come to Arzelle’s first!
  
  I had a bad experience at another dress shop and decided I would order a dress online, but my mom made me schedule an appointment at Arzelle’s. Everyone I interacted with from that point on was amazingly helpful, plus I found my dress!
  
  Every step of the way from choosing my dress through the alterations, I felt like I was the most important person in the world.

  I wish I had come to Arzelle’s first!
  
  I had a bad experience at another dress shop and decided I would order a dress online, but my mom made me schedule an appointment at Arzelle’s. Everyone I interacted with from that point on was amazingly helpful, plus I found my dress!
  
  Every step of the way from choosing my dress through the alterations, I felt like I was the most important person in the world.

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• Brianna Sent on 04/08/2019
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  I felt like a Forest Goddess on my day.

  I found my perfect dress at Arzelle’s Bridal in Nashville, TN. I did what most brides want to do, go around the boutique and choose which dresses I wanted to try on.. from those I narrowed down 2-3, and tried them on again. I didn’t look at prices. I was pleasantly surprised that the dress I felt the most beautiful in wasn’t too expensive (more than I had hoped just because I love a good cheap find), but oh my gosh. It was so worth it. It was the perfect vibe for our day! 🌿 don’t mind my pregnant belly in the dress. ☺️

  I found my perfect dress at Arzelle’s Bridal in Nashville, TN. I did what most brides want to do, go around the boutique and choose which dresses I wanted to try on.. from those I narrowed down 2-3, and tried them on again. I didn’t look at prices. I was pleasantly surprised that the dress I felt the most beautiful in wasn’t too expensive (more than I had hoped just because I love a good cheap find), but oh my gosh. It was so worth it. It was the perfect vibe for our day! 🌿 don’t mind my pregnant belly in the dress. ☺️

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• Tess Sent on 01/01/2016
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  Kimia at Arzelle's was extremely helpful and even opened the store for me on a day they were normally closed due to weather disrupting the arrival of a dress I ordered to try on! I had to try my dress on by myself because my friends had to leave the day before due to bad weather, so she helped me make a decision and I ended up saying "yes!" to a beautiful Alvina Valenta gown. I highly recommend Arzelle's!

  Kimia at Arzelle's was extremely helpful and even opened the store for me on a day they were normally closed due to weather disrupting the arrival of a dress I ordered to try on! I had to try my dress on by myself because my friends had to leave the day before due to bad weather, so she helped me make a decision and I ended up saying "yes!" to a beautiful Alvina Valenta gown. I highly recommend Arzelle's!
• Grace Sent on 11/09/2015
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  Classy, gorgeous, romantic. It's not the biggest store ever, but I wanted to try on practically every dress on the racks. All the stylists were supportive, positive, and professional. Good range in prices too, and my fittings (although I had a few more than normal - I was very picky) went just fine. Best wedding dress shopping experience I had!

  Classy, gorgeous, romantic. It's not the biggest store ever, but I wanted to try on practically every dress on the racks. All the stylists were supportive, positive, and professional. Good range in prices too, and my fittings (although I had a few more than normal - I was very picky) went just fine. Best wedding dress shopping experience I had!
• Jeanie Sent on 11/02/2015
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  Great dress...great service...great price!

  Great dress...great service...great price!
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  User2315675 Sent on 09/14/2015
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  My experience at Arzelle's was terrific, I loved the dress I picked out and the seamstress did exactly what I wanted! She has been working there for about 10 years and she was very good at what she does! My fittings were all on time and the whole process was simple. I would absolutely look here first for your dress before going elsewhere, it was actually my last spot to look and it was the best!

  My experience at Arzelle's was terrific, I loved the dress I picked out and the seamstress did exactly what I wanted! She has been working there for about 10 years and she was very good at what she does! My fittings were all on time and the whole process was simple. I would absolutely look here first for your dress before going elsewhere, it was actually my last spot to look and it was the best!
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  User2172778 Sent on 06/10/2015
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  This was a complete dream experience. The bride decided to change her dress four weeks prior to the wedding. Arzelle's suggested a beautiful dress within our budget, obtained it, altered it to an amazing fit, and was pleasant and encouraging during the whole process. The two ladies who helped us were simply phenomenal. We will have the entire outfit a week before the big day. I simply can't say enough good words about this shop. I highly recommend all brides start here!

  This was a complete dream experience. The bride decided to change her dress four weeks prior to the wedding. Arzelle's suggested a beautiful dress within our budget, obtained it, altered it to an amazing fit, and was pleasant and encouraging during the whole process. The two ladies who helped us were simply phenomenal. We will have the entire outfit a week before the big day. I simply can't say enough good words about this shop. I highly recommend all brides start here!
• Katie Sent on 06/21/2015
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  The women that work at Arzelle's are very calm and helpful. The lady that did the alterations was amazing. It was a pleasant experience from beginning to end. Only tried on one dress!!

  The women that work at Arzelle's are very calm and helpful. The lady that did the alterations was amazing. It was a pleasant experience from beginning to end. Only tried on one dress!!
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  User2089787 Sent on 04/07/2015
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  Received great service, ABSOLUTELY AMAZING DRESS, and had great alterations experience. Dream experience.

  Received great service, ABSOLUTELY AMAZING DRESS, and had great alterations experience. Dream experience.
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  User2083717 Sent on 03/31/2015
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  I bought a second dress at Arzelle's because I was not happy with my first dress purchase. The girls at this boutique are so sweet and they really take the time to help you pick out the right dress and accessories. I was so happy with my dress - they really took good care of me!

  I bought a second dress at Arzelle's because I was not happy with my first dress purchase. The girls at this boutique are so sweet and they really take the time to help you pick out the right dress and accessories. I was so happy with my dress - they really took good care of me!
• Annie Sent on 08/23/2014
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  Arzelle's was a great experience. Small and not pretentious with a wide range of prices and styles. They had a huge sample section with lots of styles that had been discontinued so you could buy it right off the rack for a much lower price!

  Arzelle's was a great experience. Small and not pretentious with a wide range of prices and styles. They had a huge sample section with lots of styles that had been discontinued so you could buy it right off the rack for a much lower price!
• Jessica Sent on 10/21/2014
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  I went to Arzelle's because they carried a Waters dress that I found and loved. At the time I lived in Memphis, TN (they are in Nashville, TN), and they were the closest store carrying the dress. The day I chose to go try it on, they were having a trunk show by one of their designers, Kelly Faetanini. I ended up choosing a Kelly Faetanini dress that day that I loved then and still love now. I've yet to find one I like any better! Being so far from Arzelle's, I was a little worried about the whole fitting process, but they were very accommodating and worked with me and my busy schedule to go through the process. They were always very nice when I called and somehow always knew it was me when they answered. Their manager is very sweet; she is always so bubbly and very helpful even when I was indecisive. Overall, they were amazing!

  I went to Arzelle's because they carried a Waters dress that I found and loved. At the time I lived in Memphis, TN (they are in Nashville, TN), and they were the closest store carrying the dress. The day I chose to go try it on, they were having a trunk show by one of their designers, Kelly Faetanini. I ended up choosing a Kelly Faetanini dress that day that I loved then and still love now. I've yet to find one I like any better! Being so far from Arzelle's, I was a little worried about the whole fitting process, but they were very accommodating and worked with me and my busy schedule to go through the process. They were always very nice when I called and somehow always knew it was me when they answered. Their manager is very sweet; she is always so bubbly and very helpful even when I was indecisive. Overall, they were amazing!
• Anna Sent on 11/21/2013
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  Arzelle's is the perfect place to find a wedding dress! Kimmia was so helpful throughout the whole process. The seamstress made my dress fit perfectly! They have a wonderful selection and a beautiful environment to help you find the perfect dress. Thank you!

  Arzelle's is the perfect place to find a wedding dress! Kimmia was so helpful throughout the whole process. The seamstress made my dress fit perfectly! They have a wonderful selection and a beautiful environment to help you find the perfect dress. Thank you!
• Cosmelitia Sent on 07/09/2012
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  Everyone can't provide the wedding dress shopping experience that Arzelle's provided. We were on a budget and wanted something nice. Arzelle's sample sale was our saving grace. I picked one dress that was priced at $999 on sale for $199; but, it sold before my aunt could come in from out of town to purchase it. I was disappointed; but, the bridal consultant found another dress my exact size. I said "I'm not trying on that ugly dress!". After looking at other dresses for about an hour, I conceded and tried on the "ugly" dress. Tears came from my eyes and everyone in the store. It was the most beautiful dress ... It was priced at $2,500 but on sale for $199.
  
  Even though my dress was a part of the sample sale, the bridal consultants treated me as if I paid regular price. They were all so helpful from the initial selection, purchase, and the fittings.

  Everyone can't provide the wedding dress shopping experience that Arzelle's provided. We were on a budget and wanted something nice. Arzelle's sample sale was our saving grace. I picked one dress that was priced at $999 on sale for $199; but, it sold before my aunt could come in from out of town to purchase it. I was disappointed; but, the bridal consultant found another dress my exact size. I said "I'm not trying on that ugly dress!". After looking at other dresses for about an hour, I conceded and tried on the "ugly" dress. Tears came from my eyes and everyone in the store. It was the most beautiful dress ... It was priced at $2,500 but on sale for $199.
  
  Even though my dress was a part of the sample sale, the bridal consultants treated me as if I paid regular price. They were all so helpful from the initial selection, purchase, and the fittings.
• Mary Sent on 02/01/2012
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  GREAT! GREAT! place to find your dress! awesome selection and great prices. very helpful staff and very prompt at calling you back!

  GREAT! GREAT! place to find your dress! awesome selection and great prices. very helpful staff and very prompt at calling you back!
• Jordan Sent on 01/17/2012
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  Arzelle's was the first place I went to look for my dress, and I found "the one" immediately! The staff was very tuned in to what I wanted in a wedding dress. They were helpful and easy to work with. We also purchased all of my accessories, veil, and the bridesmaids' dresses from Arzelle's. The lady who does their alterations is amazing and very reasonably priced. We had an amazing experience with them.

  Arzelle's was the first place I went to look for my dress, and I found "the one" immediately! The staff was very tuned in to what I wanted in a wedding dress. They were helpful and easy to work with. We also purchased all of my accessories, veil, and the bridesmaids' dresses from Arzelle's. The lady who does their alterations is amazing and very reasonably priced. We had an amazing experience with them.
• April Sent on 06/10/2011
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  Arzell’s is awesome! Walking into their shop was a breath of fresh air after being hassled, hounded, and otherwise irritated with so many of the dress shops in Northern Virginia. I actually completely wrote off dress shopping in VA because it was so frustrating. So, when I was home, in Nashville, for Christmas I made an appointment with Arzelle’s because they carry the Watter’s and WTOO collection which I fell in love with. Within seconds of being in the store I found many gorgeous and very reasonably priced dresses. I purchased my dress from them and had them ship it to my home in Northern Virginia. If you have any questions they are always there to help and the consultants are so sweet.

  Arzell’s is awesome! Walking into their shop was a breath of fresh air after being hassled, hounded, and otherwise irritated with so many of the dress shops in Northern Virginia. I actually completely wrote off dress shopping in VA because it was so frustrating. So, when I was home, in Nashville, for Christmas I made an appointment with Arzelle’s because they carry the Watter’s and WTOO collection which I fell in love with. Within seconds of being in the store I found many gorgeous and very reasonably priced dresses. I purchased my dress from them and had them ship it to my home in Northern Virginia. If you have any questions they are always there to help and the consultants are so sweet.
• Martha Sent on 05/02/2011
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  We ordered the tuxedos and bridesmaids' gowns from Arzelle's. They did everything right. They were careful, thorough, professional and the service was excellent. Unfortunately, we did NOT buy the bridal gown there. We should have. The bridal gown was the only negative in the entire event and if we had used Arzelle's, we believe it would have been perfect. After a couple of problems with the wedding dress at one of "THE" top Nashville wedding boutiques, we went to Arzelle's at the last minute to see if we could find an alternate gown for our daughter. They treated her like a goddess, were dismayed at her other experience but took the high road and helped her without bad mouthing the competition. What a great place!

  We ordered the tuxedos and bridesmaids' gowns from Arzelle's. They did everything right. They were careful, thorough, professional and the service was excellent. Unfortunately, we did NOT buy the bridal gown there. We should have. The bridal gown was the only negative in the entire event and if we had used Arzelle's, we believe it would have been perfect. After a couple of problems with the wedding dress at one of "THE" top Nashville wedding boutiques, we went to Arzelle's at the last minute to see if we could find an alternate gown for our daughter. They treated her like a goddess, were dismayed at her other experience but took the high road and helped her without bad mouthing the competition. What a great place!
• Suzanne Sent on 05/27/2011
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  Arzelle's was AMAZING beyond belief! We got our bridesmaids' dresses and groomsmens' tuxes from Arzelle's, and I truly wish I had purchased my wedding gown from Arzelle's as well! They were so flexible, welcoming, and friendly. When some of the groomsmens' tuxes did not fit correctly on the day before the wedding, they made sure they were perfect for the guys. The bridesmaids' dresses were gorgeous, and all of the ladies were so happy with them. They helped me match the bridesmaids' dresses to the groomsmens' ties, and were so helpful! Most notably, when I had a near-catastrophe with my wedding dress purchased from another Nashville store, they came to the rescue. Although I bought my bridal gown one year in advance, two weeks prior to the wedding I had a huge problem with the dress and was very concerned it would not be fixed in time for the wedding. My mom and I walked into Arzelle's without an appointment at 4:45pm, explained the problem to them, and they pulled out every single dress in the store that was near my size. They helped me try on each dress, and we talked baout how we could alter each one bought off the rack in time for the wedding two weeks away. They were understanding, helpful, compassionate, and encouraging. I found two dresses that I loved, that could be altered and ready to go in two weeks!! In the end, my original dress came through and I did not have to buy a dress off the rack from Arzelle's, but they took me from panic mode to reassured that I would have a beautiful wedding gown to wear on my wedding day. I think they are the very clearly the best in town, and I recommend them without hesitation. As I said before, I wish I had purchased my wedding gown from Arzelle's. They are WONDERFUL!

  Arzelle's was AMAZING beyond belief! We got our bridesmaids' dresses and groomsmens' tuxes from Arzelle's, and I truly wish I had purchased my wedding gown from Arzelle's as well! They were so flexible, welcoming, and friendly. When some of the groomsmens' tuxes did not fit correctly on the day before the wedding, they made sure they were perfect for the guys. The bridesmaids' dresses were gorgeous, and all of the ladies were so happy with them. They helped me match the bridesmaids' dresses to the groomsmens' ties, and were so helpful! Most notably, when I had a near-catastrophe with my wedding dress purchased from another Nashville store, they came to the rescue. Although I bought my bridal gown one year in advance, two weeks prior to the wedding I had a huge problem with the dress and was very concerned it would not be fixed in time for the wedding. My mom and I walked into Arzelle's without an appointment at 4:45pm, explained the problem to them, and they pulled out every single dress in the store that was near my size. They helped me try on each dress, and we talked baout how we could alter each one bought off the rack in time for the wedding two weeks away. They were understanding, helpful, compassionate, and encouraging. I found two dresses that I loved, that could be altered and ready to go in two weeks!! In the end, my original dress came through and I did not have to buy a dress off the rack from Arzelle's, but they took me from panic mode to reassured that I would have a beautiful wedding gown to wear on my wedding day. I think they are the very clearly the best in town, and I recommend them without hesitation. As I said before, I wish I had purchased my wedding gown from Arzelle's. They are WONDERFUL!
• Kristina A. Sent on 12/23/2010
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  Far and above, the best wedding dress store in Nashville. Excellent selection and very attentive staff.

  Far and above, the best wedding dress store in Nashville. Excellent selection and very attentive staff.
• Camille Sent on 11/01/2010
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  I was a little nervous going in at first, because I thought the place was expensive and would be snoody. I'm so glad I went. I felt so at ease after a girl there helped me and was really friendly. I love my dress and I was so excited to wear it on my big day. Please stop by.

  I was a little nervous going in at first, because I thought the place was expensive and would be snoody. I'm so glad I went. I felt so at ease after a girl there helped me and was really friendly. I love my dress and I was so excited to wear it on my big day. Please stop by.
• Lindsey Sent on 10/07/2010
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  I loved my experience with Arzelles. Jen, the person who helped me find the dress, was incredibly helpful throughout the entire experience and made me that much more excited for my wedding day. I would definitely recommend Arzelles! I wish I could do it all over again!

  I loved my experience with Arzelles. Jen, the person who helped me find the dress, was incredibly helpful throughout the entire experience and made me that much more excited for my wedding day. I would definitely recommend Arzelles! I wish I could do it all over again!
• Rachel Sent on 09/04/2010
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    5.0
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    5.0

  I had the best time searching and finding my gown here at Arzelle's. Not only is the owner the nicest person, but the quality and selection here is top notch. The store is GORGEOUS and you feel special like you're the only one they are serving. I loved my time working with Arzelle's. I came here after a very disappointing time with another local bridal store (BR) where I felt really awful when I left - and at Arzelle's I felt like a total princess from the customer service and the wonderful care I recieved. I love them all!

  I had the best time searching and finding my gown here at Arzelle's. Not only is the owner the nicest person, but the quality and selection here is top notch. The store is GORGEOUS and you feel special like you're the only one they are serving. I loved my time working with Arzelle's. I came here after a very disappointing time with another local bridal store (BR) where I felt really awful when I left - and at Arzelle's I felt like a total princess from the customer service and the wonderful care I recieved. I love them all!
• Valarie Sent on 06/29/2010
  5 out of 5 rating

  5.0
  • Quality of service
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    5.0
  • Average response time
    5.0 out of 5 rating
    5.0
  • Professionalism
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    5.0
  • Value
    5.0 out of 5 rating
    5.0
  • Flexibility
    5.0 out of 5 rating
    5.0

  If you're the type of bride that refuses to set foot in a David's Bridal (they're horrible in my opinion - who wants to purchase a crappy dress from a chain that also sells prom dresses?) then Arzelle's is the right store for you.
  
  There are a lot of other reviews on Arzelle's as it is somewhat of a Nashville institution. The reason for all the reviews is that it's a top quality bridal shop and you won't get as high a level of service elsewhere (especially DB).
  
  Also, please keep in mind that although Arzelle's is slightly higher-end they will work with all budgets no matter how large or small. It's Nashville's small version of a Kleinfield's.
  
  I had a decent amount to spend on my dress, but I was not top end by any means. The owner of the shop is the sweetest person. She was so patient with me and was gracious even though I tried on over a dozen dresses (a few I tried on just because I remembered them from 27 Dresses and wanted to see what I looked like in them).
  
  When I found THE dress for me the owner commented on the ribbon at the waist. She said she knew of something that worked better and added it to the order without any additional charges. Sure enough, when my dress came in I had the upgraded ribbon without any worries.
  
  She also found veils that matched my dress perfectly. I didn't exactly know if I wanted a veil or not at the time so I appreciated her showing me a few different things. I ended up going with a headpiece instead of a veil, but very much appreciated her efforts.
  
  The alterations person that works on site is also a very special person. She did a great job fitting my dress and was also very gracious when I had her take a bunch of extra pictures of me at each fitting.
  
  These ladies know and understand that your wedding is your one big moment to shine and be girly. It's wonderful that they get this and are so accomodating.
  
  Finally, I received a discount on my dress because I purchased it in December for a June wedding. Apparently the busy season for the wedding dress industry is January/February/March, so if you purchase before that time you may also receive a nice discount!

  If you're the type of bride that refuses to set foot in a David's Bridal (they're horrible in my opinion - who wants to purchase a crappy dress from a chain that also sells prom dresses?) then Arzelle's is the right store for you.
  
  There are a lot of other reviews on Arzelle's as it is somewhat of a Nashville institution. The reason for all the reviews is that it's a top quality bridal shop and you won't get as high a level of service elsewhere (especially DB).
  
  Also, please keep in mind that although Arzelle's is slightly higher-end they will work with all budgets no matter how large or small. It's Nashville's small version of a Kleinfield's.
  
  I had a decent amount to spend on my dress, but I was not top end by any means. The owner of the shop is the sweetest person. She was so patient with me and was gracious even though I tried on over a dozen dresses (a few I tried on just because I remembered them from 27 Dresses and wanted to see what I looked like in them).
  
  When I found THE dress for me the owner commented on the ribbon at the waist. She said she knew of something that worked better and added it to the order without any additional charges. Sure enough, when my dress came in I had the upgraded ribbon without any worries.
  
  She also found veils that matched my dress perfectly. I didn't exactly know if I wanted a veil or not at the time so I appreciated her showing me a few different things. I ended up going with a headpiece instead of a veil, but very much appreciated her efforts.
  
  The alterations person that works on site is also a very special person. She did a great job fitting my dress and was also very gracious when I had her take a bunch of extra pictures of me at each fitting.
  
  These ladies know and understand that your wedding is your one big moment to shine and be girly. It's wonderful that they get this and are so accomodating.
  
  Finally, I received a discount on my dress because I purchased it in December for a June wedding. Apparently the busy season for the wedding dress industry is January/February/March, so if you purchase before that time you may also receive a nice discount!

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