ANGEL'S ACCENTS 4.4 out of 5.0 4.5/5.0
The "Fresh Alternative"
108 N Pond St, Lostant, IL 61334
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815-608-4293
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Overall Rating
Quality of Service:
   4.4 out of 5.0 (4.4/5.0)
Responsiveness:
   4.2 out of 5.0 (4.2/5.0)
Professionalism:
   4.2 out of 5.0 (4.3/5.0)
Value For Cost:
   4.7 out of 5.0 (4.7/5.0)
Flexibility:
   4.6 out of 5.0 (4.6/5.0)

Endorsements
"Angel's Accents did a wonderful job with the flowers for Cindy and Tre's wedding. They were stunning and I absolutely thought that they were real! I even took some closeup still life shots of them and didn't think that they were lacking at all."

 
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Tracey and David
Wedding: 07/25/2009
Reviews: 1
5.0
out of 5.0
Quality of Service: 5.0 out of 5.0(5.0/5.0)
Responsiveness:5.0 out of 5.0(5.0/5.0)
Professionalism:5.0 out of 5.0(5.0/5.0)
Value For Cost:5.0 out of 5.0(5.0/5.0)
Flexibility:5.0 out of 5.0(5.0/5.0)

I recently used Angels Accents for my 7.25.09 Key West wedding. I was throughly pleased with how my flowers turned out. I mentioned to some family members that I ordered "Real Touch" silk flowers for my wedding day and needless to say they were quite skeptical. The day of the wedding they completely forgot about the fact my flowers weren't real until I reminded them. They couldn't believe they weren't live flowers and were quite incredulous (I got a kick out of showing them off). Another great aspect was that every one was able to keep their flowers-- I have even seen them displayed in their homes!

It was great not having to worry about my flowers. They were shipped directly to Key West and were perfectly packaged. All of the flowers were labeled and organized so I immediately knew which each one was.

As a former professional floral designer I appreciate the quality of flowers that went into my arrangements. These ARE NOT silk flowers you would find in Michael's, JoAnne's Etc, or Hobby Lobby type of craft store. These are high-end quality silks that interior designers and professional floral designers use. They feel real to the touch and they look amazing.

To see pictures of my flowers, visit my website http://heitzman.shutterfly.com. I used white and green cymbidium orchids, flame orange petite calla lilies, and green hydrangeas in my bouquet. The MOH bouquet was done in custom dyed orange calla lilies. They were both just stunning.

You can't go wrong in value, professionalism, creativeness, and workmanship if you choose Angel's Accents. It was a gamble to go with someone on the Internet, but I'm glad I did.

Reviewed On:
10/08/2009

Services Used:
Flowers & Decor

plasticparts
Wedding: 08/30/2008
Reviews: 1
1.3
out of 5.0
Quality of Service: 1.0 out of 5.0(1.0/5.0)
Responsiveness:0.0 out of 5.0(0.0/5.0)
Professionalism:0.0 out of 5.0(0.0/5.0)
Value For Cost:3.0 out of 5.0(3.0/5.0)
Flexibility:2.5 out of 5.0(2.5/5.0)

Defective bridal bouquet. Fell apart within one hour of ceremony. Photos available. Returned to vendor as instructed. Was told repair would be finished by mid October. Did not receive. Was then told end of December. Again, came and went. Was threatened with not repairing bouquet if I email again. Filed complaint with Better Business Bureau as I have still not received bouquet (5 months later). Will also pursue court action. Totally unprofessional, immature, insulting.

ANGEL'S ACCENTS responded with the following comments:

This user has given LESS than accurate information. First, she is NOT a bride, groom, or wedding related vendor so we have no idea how she can consider this post a valid review. We did not hear one complaint from the bride herself. Second, this user only joined WeddingWire, we believe, to ruin our reputation. She was not a client we received from WeddingWire. She has threatened to go on every forum/blog possible to ruin our business if we did not comply to her terms. She has sent us threatening letters and emails to no avail.

As for the $150 bouquet, it was returned COMPLETELY trashed, not from being a defective product. Far from how she explained it only needing slight repair. There was no way we could repair it in the state it was received to us in. Not one other floral arrangement out of the $2400 pkg was "defective". The details of this issue is lengthy. Please email us if more information is needed. We had a 5.0 rating out of 5 reviews before this posting. Please review testimonials from our highly satisfied clients on our site.

Regarding the Better Business Bureau, we responded, the claim has been closed and the outcome was not what the user anticipated. We have given documents and photos to our legal counsel. If further action is pursued by the user, we are prepared with the necessary documentation in hand.

We take our business and reputation VERY seriously. It is unfortunate that this was ever posted.

Reviewed On:
02/04/2009

Services Used:
Flowers & Decor

IrieBride08
Wedding: 05/17/2008
Reviews: 2
4.9
out of 5.0
Quality of Service: 5.0 out of 5.0(5.0/5.0)
Responsiveness:4.5 out of 5.0(4.5/5.0)
Professionalism:5.0 out of 5.0(5.0/5.0)
Value For Cost:5.0 out of 5.0(5.0/5.0)
Flexibility:5.0 out of 5.0(5.0/5.0)

For my Jamaican destination wedding, Angel's Accents offered me beautiful and affordable silk flowers that were so realistic. The flowers at the wedding venue and resort were twice the cost that Angel offered and far more lovely for the price.

For under $500, I was able to get all of the floral decoration I needed for my wedding, including; bridal bouquet, 2 bridesmaids bouquets, 3 boutoineers, 2 wrist corsages, 6 pew decorations/table decorations, and a large centerpiece for the cake table.

The flowers were all silk and "real touch" cymbidium orchids, calla lillies, roses, etc. and when they arrived, everyone who saw them couldn't believe that they weren't the real thing. They even smelled like beautiful flowers. Angel was a delight to work with and from one detailed email was able to capture the look and feel of my wedding and give me exactly what I wanted.

Reviewed On:
07/25/2008

Services Used:
Flowers & Decor

Shannon
Wedding: 12/28/2007
Reviews: 2
5.0
out of 5.0
Quality of Service: 5.0 out of 5.0(5.0/5.0)
Responsiveness:5.0 out of 5.0(5.0/5.0)
Professionalism:5.0 out of 5.0(5.0/5.0)
Value For Cost:5.0 out of 5.0(5.0/5.0)
Flexibility:5.0 out of 5.0(5.0/5.0)

I am not a flower person, so I had no clue what I wanted for the wedding. I stumbled across a review on Angel's Accents when looking up reviews for our honeymoon cruise. She had an amazing price, especially since my wedding is in December and real flowers are more expensive in winter. Her pictures online looked good, so I took the risk and ordered fake flowers over the internet for my wedding. When I talked to Angel for my consultation over the phone, I told her what I needed as far as flowers and what the colors and theme of my wedding were. From there, I let her be creative. I had no clue what I was getting until she sent me the picture before shipping. I'm not sure how she did it, but the flowers were perfectly me. They matched the wedding perfectly as well as my personality. And no one could believe they were fake. They even smelled real. And, more than anything, I get to keep my bouquet as a centerpiece on my table forever!

Reviewed On:
01/19/2008

Services Used:
Flowers & Decor

Stephanie
Wedding: 12/01/2007
Reviews: 7
5.0
out of 5.0
Quality of Service: 5.0 out of 5.0(5.0/5.0)
Responsiveness:5.0 out of 5.0(5.0/5.0)
Professionalism:5.0 out of 5.0(5.0/5.0)
Value For Cost:5.0 out of 5.0(5.0/5.0)
Flexibility:5.0 out of 5.0(5.0/5.0)

These were the most amazing, beautiful fake flowers I've ever seen! They were absolutely georgeous in all my wedding photos. The photographer took a large number of close ups of them, and you can't even tell! The girl's were very excited that they didn't have to worry about drying them or then getting smooshed during the reception because they were very robust. Angel is so professional and very timely about any concerns you might have. She did such a great job, and what a great value for what I got!!

Reviewed On:
01/12/2008

Services Used:
Flowers & Decor

Courtney
Wedding: 06/08/2007
Reviews: 5
5.0
out of 5.0
Quality of Service: 5.0 out of 5.0(5.0/5.0)
Responsiveness:5.0 out of 5.0(5.0/5.0)
Professionalism:5.0 out of 5.0(5.0/5.0)
Value For Cost:5.0 out of 5.0(5.0/5.0)
Flexibility:5.0 out of 5.0(5.0/5.0)

The staff at Angel's accents was so amazing to work with. The listened to what I wanted and even showed me a picture of my bouquet before shipping it out to me. The flowers also arrived in a speedy matter and were even sprayed with floral fragrance that stuck with the flowers until our Wedding day.

Thank you for making our wedding beautiful.

Reviewed On:
11/16/2007

Services Used:
Flowers & Decor

Cindy
Wedding: 05/26/2007
Reviews: 6
5.0
out of 5.0
Quality of Service: 5.0 out of 5.0(5.0/5.0)
Responsiveness:5.0 out of 5.0(5.0/5.0)
Professionalism:5.0 out of 5.0(5.0/5.0)
Value For Cost:5.0 out of 5.0(5.0/5.0)
Flexibility:5.0 out of 5.0(5.0/5.0)

Angel's work is amazing her floral design is like no other. She is very professional and my flowers came on time and in very good condition. Everyone just loved them and thought they were real. I will highly recommend Angel's Accents to all of my friends and family.

Reviewed On:
06/18/2007

Services Used:
Flowers & Decor