Not recommended. My expensive dress, ordered with a custom hem to hollow, came in too long with a wildly crooked hem and badly placed trim, with poorly cut lace and a small hole in the front and other problems I was told that was "normal"! I wanted to complain to the manufacturer and asked to on two different visits. I was told over and over "we can fix that", "that's not a big deal", "no one will notice", " They all look like that" and one said "well, that's what you get when you do a rush order- what did you expect?" I was made to feel that I was being silly and everything I said was trivialized. Every other bride I have talked to has told me her dress came in flawless and ready to wear except for needing to be fitted. After my dress came in every time I left the store I walked away in tears. One sales person suggested that I cut my breasts off to make the dress fit. I was told by the seamstress that taking shoes off to dance was "not very Classy" and a few other cutting remarks. She couldn't get my dress to fit to my body at the chest told me to use double sided tape to hold my heavy, beaded, strapless gown in place. When I held my arms up out of her way, as you would to dance or hug someone and could see right down my dress I was told " no self-respecting bride" would stand like that. They couldn't get the veil I wanted on time for my wedding even though I had asked about ordering two weeks before that was told I had "plenty of time". I also paid for it up front and they have yet to refund my money even though I asked for it almost 4 weeks ago. The price on the tag is just the beginning of your fees and expenses. I had to complain that 4 out of 5 buttons on my bustle didn't match each other not to mention that I didn't want those big buttons on the dress at all and my bustle looked ridiculous !! My alterations were pretty bad, so bad that the tailor who worked on my dress after I pulled it from Aliber's told me it was damaged by them and the dress was in such poor condition that they should give me all of my money back. There is more but I am truly just tied of it all
My mother in law also got her dress there and it was fitted so poorly that it was literally falling off of her and she had to change into a different dress for the reception after over $400 in dress, fees, and alterations.
Aliber's Bridal responded with the following comments:
We are sorry to hear that any of our brides were unhappy, and it is unfortunate that we couldn't do more to fix your situation. We strive to make sure that our consultants always have a pleasant word to say, and a smile on their faces, and if this wasn't the case, we apologize. Aliber's will continue to stand by our 92 year reputation.
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