ALAMO CITY PARTY RENTS Reviews

Reviews

• Mario Sent on 05/31/2024
  5 out of 5 rating

  5.0
  • Quality of service
    5 out of 5 rating
    5.0
  • Average response time
    5 out of 5 rating
    5.0
  • Professionalism
    5 out of 5 rating
    5.0
  • Value
    5 out of 5 rating
    5.0
  • Flexibility
    5 out of 5 rating
    5.0

  Executive Chef Mario Perez-CLASSACT Catering

  They have ALWAYS been there for my needs even last minute adjustments. Courteous & Professional.
  Equipment is always clean & well kept. Hence I return them in the same manner. I appreciate thier support.
  Mario Perez-Executive Chef. CLASSACT Catering
  
• Kris Sent on 10/31/2015
  5 out of 5 rating

  5.0
  • Quality of service
    5 out of 5 rating
    5.0
  • Average response time
    5 out of 5 rating
    5.0
  • Professionalism
    5 out of 5 rating
    5.0
  • Value
    5 out of 5 rating
    5.0
  • Flexibility
    5 out of 5 rating
    5.0

  Every interaction I have had with the company has been very friendly and productive.
  Their prices are fantastic and they are willing to work with you to figure out what you need. They even sent a staff member to meet at my venue to help me plan where I could fit different tables and chairs before I submitted my order!
  Their prices are them most reasonable I have found and their care for their customers is obvious. If you are having a wedding in San Antonio, definitely book with this company. Note to keep in mind.. they do rent linens, but they don't put them out for you. Not a huge deal, but you will have to make arrangements for them.
• Rachel Sent on 10/23/2007
  5 out of 5 rating

  5.0
  • Quality of service
    5 out of 5 rating
    5.0
  • Average response time
    5 out of 5 rating
    5.0
  • Professionalism
    5 out of 5 rating
    5.0
  • Value
    5 out of 5 rating
    5.0
  • Flexibility
    5 out of 5 rating
    5.0

  I rented chairs from this company at the last minute and they were very flexible and well priced. The only thing I can recommend is to have the lower priced chairs covered as they were a little worn.
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• Dwayne Sent on 04/25/2010
  4.8 out of 5 rating

  4.8
  • Quality of service
    4.5 out of 5 rating
    4.5
  • Average response time
    5 out of 5 rating
    5.0
  • Professionalism
    5 out of 5 rating
    5.0
  • Value
    5 out of 5 rating
    5.0
  • Flexibility
    4.5 out of 5 rating
    4.5

  Alamo provided us with all the chairs we needed.Not only where they comfortable and great looking but very inexpensive.
• Rosie Sent on 05/14/2009
  4.8 out of 5 rating

  4.8
  • Quality of service
    5 out of 5 rating
    5.0
  • Average response time
    5 out of 5 rating
    5.0
  • Professionalism
    5 out of 5 rating
    5.0
  • Value
    5 out of 5 rating
    5.0
  • Flexibility
    4 out of 5 rating
    4.0

  This company is great, you get the best bang for your buck! Everyone is helpful and they provide a nice selection.
• Annette Sent on 05/04/2012
  4.2 out of 5 rating

  4.2
  • Quality of service
    5 out of 5 rating
    5.0
  • Average response time
    4 out of 5 rating
    4.0
  • Professionalism
    4 out of 5 rating
    4.0
  • Value
    4 out of 5 rating
    4.0
  • Flexibility
    4 out of 5 rating
    4.0

  The staff was helpful in linen ideas. They had a lot in stock and what they didn't they were willing to order for us. Everything was gorgeous
• Sarah Sent on 04/15/2008
  4.1 out of 5 rating

  4.1
  • Quality of service
    4 out of 5 rating
    4.0
  • Average response time
    4 out of 5 rating
    4.0
  • Professionalism
    4 out of 5 rating
    4.0
  • Value
    3.5 out of 5 rating
    3.5
  • Flexibility
    5 out of 5 rating
    5.0

  I was very satisfied with this rental company. We needed about 150 extra chairs at the last minute and they had no problem fulfilling that request.
• Ali Sent on 08/22/2023
  1.4 out of 5 rating

  1.4
  • Quality of service
    1 out of 5 rating
    1.0
  • Average response time
    1 out of 5 rating
    1.0
  • Professionalism
    1 out of 5 rating
    1.0
  • Value
    1 out of 5 rating
    1.0
  • Flexibility
    3 out of 5 rating
    3.0

  Worst experience ever. These 5 star reviews are definitely fake or was written by their personal friends/family

  They never answered the phones and voicemail box was always full. Delivered wrong items for my wedding and when called out they accused us of lying bc they couldn’t own up to messing up. They tried charging us a $400 cancellation fee for something that they didn’t even provide. We we paid them so much money already and they couldn’t even give us decent customer service. Just rent from someone else. Cheaper isn’t always better.

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