Q: Do you have a customer satisfaction or refund policy?
A: Absolutely! We provide a personal guaranty that our clients will be completely satisfied with Your Heart’s Desire’s services. We also state this in our contract.
Q: How many weddings have you planned?
A: Your Heart’s Desire has been in business since the year 2001 and plans approximately 20 weddings each year.
Q: How do you assist in planning a wedding? What services do you provide?
A: Your Heart’s Desire is available in every area of your wedding planning. Whether it is choosing your photographer, coming up with a wedding theme, or arranging for a block of hotel rooms for your guests, Your Heart’s Desire does it all. Contact us today for your free initial consultation and we can discuss your specific needs.
Q: Do you recommend specific wedding professionals?
A: Yes. Your Heart’s Desire is very specific about the wedding professionals we refer. We believe that as a wedding consultant, our recommendations are a reflection on us and our standards. We will only recommend professionals who have the same values and standards as well.
Q: Do you get a "kickback" from vendors?
A: No. Your Heart’s Desire DOES NOT refer vendors based on referral fees and discounts. Vendors are suggested based on the requirements and budget range discussed. If referral fees and/or discounts are available from the vendors chosen by the client, those fees will be passed on to further benefit the client.
Q: Can I afford a wedding consultant?
A: Yes, you can! A wedding consultant is not a luxury, they are a necessity. Emily Edwards believes that all brides deserve a wedding consultant, no matter how large or small the budget. She will sit down with you at your free initial consultation and help create a custom quote that will fit your individual budget.
Q: What are your rates?
A: Our rates vary based on various factors including number of guests, time of day, season and your budget, among other things. Please contact us today so that we can give you an accurate quote based on your specific needs.
Q: What makes you different from other bridal consultants/wedding planners?
A: Emily Edwards respects and admires many of her peers in this industry. However, what sets her apart is something that is hard to define. It is a combination of her skills, personality, experience, price and professionalism that make her services such an incredible value.
Emily feels very strongly that every bride needs and deserves a wedding consultant, but at the same time she understands that she is not the right fit for everyone. Because of this, Emily encourages you to meet with multiple consultants before making your decision. It is important that the consultant understands your vision and meshes well with your personality.