Zoo Knoxville Reviews
Reviews
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4.9 out of 5 rating
4.9
Excellent
93 reviews
Recommended by 98% of couples
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Quality of service 4.9 out of 5 rating4.9
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Average response time 4.9 out of 5 rating4.9
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Professionalism 4.9 out of 5 rating4.9
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Value 4.9 out of 5 rating4.9
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Flexibility 4.9 out of 5 rating4.9
+143
User photos
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Featured
Lily Sent on 10/23/20205 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Better Than My Wildest Dreams
Being a less-than-traditional couple, deciding to have our wedding at Zoo Knoxville was a no-brainer. Animals at our wedding?! Duh.
The customization of the wedding packages is fantastic, and the Zoo's event management staff went above and beyond during a stressful COVID-wedding planning process. Suzi and Miranda were gems, answering all of our questions and catering to our sometimes ridiculous whims (look, we really needed that personal shrimp tower for our sweetheart table!). The rest of the staff that helped make our special day possible were kind, gracious, and very well-prepared.
What I'd consider to be the coolest part of the day was the fact that Suzi and company drove our bridal party around the zoo on golf carts to take photos before the ceremony. And after the ceremony, we were whisked away to take photos together as husband and wife throughout the zoo. It was fun, goofy, and just plain magical.
I can't recommend Zoo Knoxville for your wedding enough. This team knows how to do it right! -
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Kala Sent on 06/25/20205 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Beyond excellent!!!!!!!!!!!!!!!!!!!!!!!!!!!!
Unfortunately I ended up being a corona bride, and had to find a plan B at the last minute. I contacted the Knoxville Zoo and they became my saving grace! Not only did they go above and beyond the call of duty, they ensured my day would still be absolutely magical by incorporating animal interactions. I had a videographer capture every moment and the video will be showed at our marriage celebration at a later date. This experience made my entire wedding dreams even more grand than I ever had anticipated for myself. In the end, I am glad that my original wedding plan was tampered on because I received soooooooo much more from this experience! Not only did I get to have animal interactions, I also received artwork keepsakes created by the animals that will also be displayed at the marriage celebration. They even mailed me a wedding gift created by one of the animals! They were all so sweet, and I can never thank them or repay them enough for everything they did for me! Thank you so much Suzi and Miranda, you truly helped my dreams come true even under a disastrous situation! If anyone is looking for a venue, this venue is the place to choose!!!!!!!!!!!!!! -
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Brittany Sent on 11/22/20225 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
I Do at the Zoo!
The staff at the Zoo, Miranda, Suzi, & Britney were absolutely fantastic and great to work with. They were very flexible and made our wedding day perfect! I highly recommend having your wedding at the zoo!-
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+3 photos
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Alicia Sent on 03/16/20115 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
My husband and I got married at the Knoxville Zoo this past October. We had booked different venue (because we did not know the Zoo even did weddings) that shut down 6 weeks before our wedding date. When I visited the Zoo, I was extremely stressed and frantic. All of my fears were relieved upon meeting the wedding planner, Ashley. She, and all the event staff, made my husband and I feel so secure and excited about our wedding again. Everything from the decorations, to the service, to the food, was excellent. I have and will continue to recommend the Knoxville Zoo to anyone looking for a wedding venue. -
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Janet Sent on 09/29/20115 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
As the grandparents of the bride Holly Worley, from our observation and interaction with Ashley, the Events Coordinator, the service was phenomenal on 9/24/2011 as well as rehearsal provisons on 9/23/2011. We had several Emails back and forth as Holly's grandfather and I did some handiwork from home for transporting to the zoo. Ashley was very prompt, courteous and so helpful in arranging for us to come early on the wedding day, even providing a prep area for flower arranging, etc. I'm sure Holly and Matt will make their own comments as well as the Moms but I just wanted Ashley, Tucker and the gang to know how much they were appreciated. Thanks, the wedding was perfect, the reception was perfect and having the carousel running was a wonderful added bonus. Jan & Ralph Vaughn, Lakesite, TN -
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Ashlyn Sent on 11/21/20195 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Magical November Wedding!
This was the most unique experience! The staff was AMAZING and set everything up how we dreamed. Our D.O.C, Suzi was perfect! She made this day happen. All the staff costs are wrapped into the total cost so we had over 15 people working on our wedding! The in house catering food was PERFECT! Everyone could not stop taking about it! Our cocktail hour was with the Tigers and we even had 4 extra animals being walked around! Our guests had a blast. I highly recommend the Knoxville Zoo for an amazing wedding, even more amazing photos and a smooth wedding day! -
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Amelia Sent on 11/04/20215 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Wedding of Our Dreams!!
We absolutely loved getting married at Zoo Knoxville! The Zoo crew made the whole experience very seamless and stress-free, as they handled rentals and day-of coordination. Plus the catering is in-house, with an amazing chef!! The staff made sure we got everything we wanted, and we wouldn’t change a thing! All in all, Zoo Knoxville was such a fun, unique, and beautiful venue for our wedding, and we’re so grateful to the Zoo staff for helping to make our day perfect! -
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Elizabeth Sent on 05/21/20185 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
I absolutely loved working with Zoo Knoxville. They made my wedding day stress free and fantastic. Ashley and Suzie were both responsive, helpful, and a little bit psychic! When we dropped off things for the reception, they placed everything exactly the way I had hoped. They checked in with us throughout the entire process, and just made the whole day better. You could not pick a better venue or a better team than Zoo Knoxville. -
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Dara Sent on 12/07/20165 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
We can't thank the zoo enough for making our wedding special and exactly what we wanted. Highly recommended! -
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Nichole Sent on 03/31/20215 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
If you're looking for something a little different, this is it
We honestly cannot say enough great things about Zoo Knoxville and their Event Sales Manager, Suzi! We got married in a time where everything was up in the air and nothing could be certain anywhere. Suzi was absolutely amazing at making sure we had plenty of backup options for every single detail well ahead of time, and then implementing option B, F, or W the day of without us ever having to ask or even be involved and try to make more decisions. The staff took our vague decorating ideas and decorations, and made an absolutely stunning reception space that surpassed our expectations. Suzi took the time to get to know the two of us before the big day, and used that to create and incorporate some wonderful and unexpected details for us throughout the day. The entire process, from meeting Suzi at a bridal expo to going back to pick up things left behind, was just so effortless. Everything had been thought of for us and we just had to fill in the blanks with our own personal touches. It really doesn't get any better than that. The day ended up being a lot colder than we had anticipated, and I have Suzi and few other staff members to thank for keeping me from getting hypothermia and I will forever be grateful! While it wasn't exactly the wedding we had planned (thanks, COVID!), it was the best wedding we could have possibly had thanks to Suzi and her staff.-
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+4 photos
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Leslie Sent on 11/15/20165 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
You may be thinking, "Who gets married at the zoo?". I know that's what I was thinking at first; however, from the first meeting with Ashley to the tour of where the ceremony/reception would be I knew this is where we were meant to get married. Ashley and staff are AMAZING. I was so impressed with everything they did. We didn't have to worry about set-up, clean-up, or anything in the middle. I would highly recommend giving the zoo a chance to make your wedding dreams come true. -
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Stephanie Sent on 01/01/20205 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Unique, fun, and accommodating
We had an amazing experience planning and celebrating our wedding at Zoo Knoxville. The staff, particularly Suzi and Miranda, made planning very easy and stress-free. They took care of arranging everything, from decor, to food, to entertainment. The zoo now has its own on-site catering, which was delicious and very reasonable in cost. The chefs are professional and accommodating; they will customize any menu item and are very sensitive to food allergy needs. There are also options to have animals involved; we had a macaw in our ceremony and Einstein the African Grey parrot performed at our reception-our guests absolutely loved it! The day of the wedding was very stress-free; there were large spaces for us to get ready on site and the zoo set up and helped take down our ceremony and reception decor. Finally, we were allowed to go anywhere in the zoo for our wedding pictures! We drove around on golf carts to the places where we wanted photos. It was also a fun opportunity to interact with the animals! The overall cost, especially compared to other venues, is extremely reasonable. Plus, your contributions are helping the zoo's conservation efforts.-
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+6 photos
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Pam Sent on 12/06/20175 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
I definately recommend choosing Zoo Knoxville as a venue site. We have used the zoo as a venue on two different occasions... the first time was for a 17th birthday celebration for our daughter and the second time as a wedding rehearsal dinner venue for our son and daughter-in-law. Both times the experience was above fantastic. The staff is very professional and do a great job to ensure the event is totally taken care of. There are several different locations at the zoo to choose from. We chose the new Tiger habitat for the wedding rehearsal dinner site and received many compliments from our guests. Both the caterer and the venue were a success. Zoo Knoxville is very reasonable in price as well. So all in all, from price to venue site to professional staff to delicious food the whole experience with Zoo Knoxville was amazing. -
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Colleen Sent on 10/22/20225 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Best and most unique wedding venue and best wedding coordination
Suzi and the team at Zoo Knoxville are incredible! We had the easiest time planning our wedding at the Zoo in September. All of our guests said it was one of the funnest and coolest venues they have ever been too. We even had a sloth experience at the rehearsal, a pig as our ring bearer, and giraffe feeding experience for our bridal party. The food was prepared by the Zoo chef and his team, and it was delicious. They were even able to accommodate all our guest food allergies.
Suzi and her team also went above and beyond with decoration set-up and even gave us a painting as a gift. They coordinated all the decorations and vendors which made our wedding day a breeze. We literally just had to show up, get ready with our friends in the huge bridal room. and then party all night. I wish we could get married again at the zoo, and we will be sure to host many more events at the zoo.
Also, Suzi drove us around with our photographer before the wedding, and we were able to get the most unique wedding photos with the animals. -
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Heidi Sent on 06/29/20115 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
We had our rehearsal dinner at the Knoxville Zoo. Ashley and her crew did the best job ever! We had such a great time with all the animals around. They allowed for us to bring in our own food, beverages, and dj. They provided all the talbes, chairs, linens, ice, and bartender. They even decorated with ceterpiece plants! I could not have asked for a more enjoyable time. Everyone complimented on a job well done. I would definitely recommend the zoo. -
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Eliza Sent on 10/21/20195 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Wonderful venue for a wedding
We had a great time planning our wedding at the zoo. The team made it easy and straightforward, and they were very willing to help with any requests we had. The wedding was beautiful.-
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+2 photos
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Raquel Sent on 06/02/20185 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Ashley and her staffwas wonderful and so helpful in helping with our wedding and making sure everything went smoothly. Our wedding was fun and fabulous! -
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Kaitlyn Sent on 07/19/20175 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Suzi was super helpful during the planning of our wedding and so accommodating. She made the planning process less stressful and understood everything that we were imagining. On the day of, all of the staff was super helpful and exceeded all of our expectations. They definitely helped make our big day so special. -
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Owen Sent on 12/21/20225 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Magically Unique
Zoo Knoxville was truly the best place that we could have found to get married. My now husband and I found out the Zoo was an option for our wedding after a chance encounter with a incredibly friendly and kind event coordinator, Suzi. We were excited about the idea of such a unique venue, and were floored with the ease of planning our wedding/reception. Zoo Knoxville not only has a lot of services in-house, but their services are all top notch and made incredibly accessible but their ASTOUNDING event staff! They were responsive, caring, professional, and supportive every single step of the way! I wish that I could throw a party for every major event in my life at Zoo Knoxville! Our wedding day was unique and magical in so many ways, and I would not have changed a single detail! -
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Kelly Sent on 10/30/20155 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Ashley and her team were wonderful! They made everything go very smoothly and made my day unforgettable, even through the rain! It was a beautiful venue and such a fun atmosphere. -
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Monica Sent on 01/07/20155 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Our experience was wonderful!! -
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Natalee Sent on 10/16/20235 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Amazing and Calming day
They were extremely responsive about any questions. I did not have to worry about any form of setup or breakdown, they took care of it all. Miranda was amazing at helping with minor details and the day went amazing!-
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+3 photos
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Dara Sent on 12/07/20165 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Zoo Knoxville was an amazing venue for both our ceremony and location. Highly recommended! -
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Tonya Sent on 07/10/20145 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
I loved the Zoo as my wedding/cocktail/reception venue. I actually was not even considering using the Zoo until my husband mentioned it. It was perfect. Ashely was great through it all. She was easy to contact via email or text. There were a few little things that I was told would happen or could possible happen, but they were minor and everything was wonderful. Ashley joked and said that it does not rain on her weddings…..and it did….until ceremony time….the skies parted we said our ‘’I dos” and the lions roared. It was fabulous. Ashley’s crew was amazing as well. They were on top of everything too. They took care of set up, break down, traveling everyone and everything where it needed to go, and worked very hard to keep everything running smoothly. She knows a lot of vendors as well and can recommend anyone and deal with everyone. Thank you Ashley and your crew! -
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Brittney Sent on 12/14/20215 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Better than expected
Everything went better than I expected. Suzi and Brittany were amazing, Suzi kept everything in check. The food was absolutely amazing the whole set up was perfect! So many places to get good pictures. Lots of amazing options to choose from.-
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+11 photos
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Quality of service
Are you interested?
Are you interested?