The Bridal Shop Reviews
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4.7 out of 5 rating
4.7 Very good
4.7 out of 5 rating
78 Reviews
93% recommend it
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Quality of service 4.7 out of 5 rating
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Average response time 4.7 out of 5 rating
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Professionalism 4.6 out of 5 rating
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Value 4.7 out of 5 rating
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Flexibility 4.7 out of 5 rating
+4
User photos
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Featured
Kyle E. Sent on 03/29/20225 out of 5 rating-
Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
My heroes!
Oh My Gosh! This place was my saving grace!!! At first we went here to see bridesmaids dress, but they didn't have the vision I was looking for. However coming back for the groomsmen's & my fiancé's tuxes was amazing. Throughout each visit I let them know the the designing of my wedding dress was going. Sadly terribly. My original seamstress was horrid! I had to show up at her house to get her to contact me after she had my dress for a YEAR!! Nothing had been done to the dress and I was panicking about not having a wedding dress at all. Finally with some encouragement from The Bridal Shop's Lovely staff, Eleya, I came back to look for wedding dress #2.
Cindy was absolutely amazing to work with as she felt for my situation and gave me the time of my life with my mom and sisters there to support. By dress four I had found the one and Cindy encouraged me that wanting this dress more than what I had been trying to get made was all right.
Eleya, had been there from my first day with my bridesmaids and new all too well my horror story. She has been amazing in keeping in contact over getting my dress in and giving me an amazing seamstress who actually contacts clients back.
Thank you all again from the bottom of my heart!! Eleya and Cindy, you both not only made my day but saved my wedding!! Thank you so so much for quelling so many fears and helping me feel beautiful! This means the world to me!! I will be recommending you to every friend and family member!Oh My Gosh! This place was my saving grace!!! At first we went here to see bridesmaids dress, but they didn't have the vision I was looking for. However coming back for the groomsmen's & my fiancé's tuxes was amazing. Throughout each visit I let them know the the designing of my wedding dress was going. Sadly terribly. My original seamstress was horrid! I had to show up at her house to get her to contact me after she had my dress for a YEAR!! Nothing had been done to the dress and I was panicking about not having a wedding dress at all. Finally with some encouragement from The Bridal Shop's Lovely staff, Eleya, I came back to look for wedding dress #2.
Cindy was absolutely amazing to work with as she felt for my situation and gave me the time of my life with my mom and sisters there to support. By dress four I had found the one and Cindy encouraged me that wanting this dress more than what I had been trying to get made was all right.
Eleya, had been there from my first day with my bridesmaids and new all too well my horror story. She has been amazing in keeping in contact over getting my dress in and giving me an amazing seamstress who actually contacts clients back.
Thank you all again from the bottom of my heart!! Eleya and Cindy, you both not only made my day but saved my wedding!! Thank you so so much for quelling so many fears and helping me feel beautiful! This means the world to me!! I will be recommending you to every friend and family member! -
Quality of service
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Paige F. Sent on 09/26/20215 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
They were so accommodating and wanted to help me out in any way that they could!
I had such a great experience here and Eleya helped me find my perfect dress. I instantly knew that I loved it even when it was hanging on the rack! All of the dresses were soo pretty and very reasonable priced!I had such a great experience here and Eleya helped me find my perfect dress. I instantly knew that I loved it even when it was hanging on the rack! All of the dresses were soo pretty and very reasonable priced! -
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Mackenzie Sent on 06/12/20175 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Thanks so much for all your help!Thanks so much for all your help! -
Quality of service
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Skyler R. Sent on 01/19/20205 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
GORGEOUS one stop shop for everything you need!
Lena and her team are super professional and fun to work with! Lena has so much knowledge about all the dresses and their designers which is super helpful when asking questions! They also had bridesmaids dress and tuxes there which makes it super easy to get everything you need in one spot. Not to mention their new shop is GORGEOUS and makes you feel like you’re shopping at a luxury boutique without the high price tags! Definitely recommend them!Lena and her team are super professional and fun to work with! Lena has so much knowledge about all the dresses and their designers which is super helpful when asking questions! They also had bridesmaids dress and tuxes there which makes it super easy to get everything you need in one spot. Not to mention their new shop is GORGEOUS and makes you feel like you’re shopping at a luxury boutique without the high price tags! Definitely recommend them! -
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Pam K. Sent on 01/11/20205 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Bride to Be
My experience was great from the beginning at the Bridal Shop. Found the perfect dress. It fits like a dream.
I came back with my daughter and found a bridesmaid dress gor her.
Awesome shop!
My experience was great from the beginning at the Bridal Shop. Found the perfect dress. It fits like a dream.
I came back with my daughter and found a bridesmaid dress gor her.
Awesome shop!
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Quality of service
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Coree W. Sent on 12/28/20195 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Absolutely Amazing!
I could not have had a better experience in searching for my perfect dress. The consultants took my vision and brought absolutely gorgeous dresses in for me to try on. I didn’t know HOW I was going to choose between them, but once I found the one, I just knew, and the consultants made me feel like the most beautiful girl in the world. They made my family and friends feel comfortable and welcomed and there’s not a thing I would change about my experience!I could not have had a better experience in searching for my perfect dress. The consultants took my vision and brought absolutely gorgeous dresses in for me to try on. I didn’t know HOW I was going to choose between them, but once I found the one, I just knew, and the consultants made me feel like the most beautiful girl in the world. They made my family and friends feel comfortable and welcomed and there’s not a thing I would change about my experience! -
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Nicole M. Sent on 01/05/20205 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
We love XOXO!
I loved my experience at XOXO! They made me feel very welcome and at ease, and I was able to find a beautiful dress, for a great price! :) We loved that they allowed my family and myself to look through the dress collection, rather than relying solely on the consultants, but we also had great support from the staff. I'm now the third in the family to find my dress with XOXO, and everyone has been more than pleased with their dress.I loved my experience at XOXO! They made me feel very welcome and at ease, and I was able to find a beautiful dress, for a great price! :) We loved that they allowed my family and myself to look through the dress collection, rather than relying solely on the consultants, but we also had great support from the staff. I'm now the third in the family to find my dress with XOXO, and everyone has been more than pleased with their dress. -
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Lilian Sent on 12/31/20195 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Found My Dress
It was such an absolute please to have found such a professional and dedicated people. My experience was flawless. I got my dress veil and alterations done all in one and I couldn’t be any more happy with the results. Definitely worth every penny.It was such an absolute please to have found such a professional and dedicated people. My experience was flawless. I got my dress veil and alterations done all in one and I couldn’t be any more happy with the results. Definitely worth every penny.-
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+3 photos
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Quality of service
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Tessa A. Sent on 02/15/20195 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Dream Gown
The staff are incredibly accommodating and professional! My best friend actually pulled my dress from their clearance section and when I tried it on I fell in love. To my surprise, the gown was only $350! I would recommend XOXO Bridal to anyone, as they can easily accommodate any budget. The girls there were also very kind and made my experience a memory I’ll remember forever.The staff are incredibly accommodating and professional! My best friend actually pulled my dress from their clearance section and when I tried it on I fell in love. To my surprise, the gown was only $350! I would recommend XOXO Bridal to anyone, as they can easily accommodate any budget. The girls there were also very kind and made my experience a memory I’ll remember forever. -
Quality of service
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Susanne D. Sent on 08/03/20195 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Bridesmaid
Very knowledgeable and great service. Great and honest suggestions and opinions. Loved my experienceVery knowledgeable and great service. Great and honest suggestions and opinions. Loved my experience -
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Brianna Sent on 08/05/20195 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Easy and calm experience
I got my bridesmaids dress here and the service was so so helpful. Didn’t take hours to be helped and they made sure to find a size I was most comfortable in since I was in between sizes measurement wise and unfamiliar with my body shape post having a baby. They didn’t make me feel bad while deciding which dress and which size, didn’t feel awkward or leave me unattended to figure it out myself. Definitely recommend. Ask for Lena when dress shopping, she was absolutely perfect!I got my bridesmaids dress here and the service was so so helpful. Didn’t take hours to be helped and they made sure to find a size I was most comfortable in since I was in between sizes measurement wise and unfamiliar with my body shape post having a baby. They didn’t make me feel bad while deciding which dress and which size, didn’t feel awkward or leave me unattended to figure it out myself. Definitely recommend. Ask for Lena when dress shopping, she was absolutely perfect! -
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Kendra C. Sent on 08/06/20195 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Bridesmaid
Lena was fantastic & I'm very pleased with my dress.Lena was fantastic & I'm very pleased with my dress. -
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Matteaha Sent on 08/25/20185 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
I wish I could do more than 5 stars this place is amazing!!! I would recommend anyone getting married here not only for the venue but the amazing bridal shop ??I wish I could do more than 5 stars this place is amazing!!! I would recommend anyone getting married here not only for the venue but the amazing bridal shop ?? -
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Kendra E. Sent on 01/30/20195 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Amazing!!!!
Skylar was so helpful and was a blast to work with! I'm so glad she helped me pick out the dress of my dreams ♥️Skylar was so helpful and was a blast to work with! I'm so glad she helped me pick out the dress of my dreams ♥️ -
Quality of service
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Emily S. Sent on 01/30/20195 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Happy Bride
Every encounter with XOXO from the first time I walked in, until my dress arrived I was beyond thrilled with my experience. They were so helpful, patient, and had amazing ideas. Everyone looking for the dress of their dreams should start and finish here.Every encounter with XOXO from the first time I walked in, until my dress arrived I was beyond thrilled with my experience. They were so helpful, patient, and had amazing ideas. Everyone looking for the dress of their dreams should start and finish here. -
Quality of service
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Kaitlyn Sent on 09/27/20185 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
I called xoxo bridal with a dress style I loved online and they were so amazing to order the style in for me. I got to xoxo bridal and wanted a dress with no back but had straps on it and not to blingy. They helped me find the best dress for me and it happend to be the dress that I had called them about. The staff was so amazing for me and my needs they helped every step of the way I definitely recommend them to anyone looking for a bridal gown.I called xoxo bridal with a dress style I loved online and they were so amazing to order the style in for me. I got to xoxo bridal and wanted a dress with no back but had straps on it and not to blingy. They helped me find the best dress for me and it happend to be the dress that I had called them about. The staff was so amazing for me and my needs they helped every step of the way I definitely recommend them to anyone looking for a bridal gown. -
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Andrea Sent on 08/22/20185 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Loved working with XOXO bridal. I will recommend them to anyone getting married in the future!Loved working with XOXO bridal. I will recommend them to anyone getting married in the future! -
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Alleyea Sent on 07/03/20185 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
I had a wonderful experience in this boutique! I will be suggesting this store to all my friends thank you!I had a wonderful experience in this boutique! I will be suggesting this store to all my friends thank you! -
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Jenna Sent on 09/14/20185 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Lena was fabulous to work with and everything turned out amazing for the tuxes!!!!!Lena was fabulous to work with and everything turned out amazing for the tuxes!!!!! -
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Delaney Sent on 05/23/20185 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
I really enjoyed both visits for trying on dresses and received great advice for sizing from Lena. Overall I had a wonderful experience and more than appreciated the flexibility and attention XOXO Bridal gave to my wedding dress.I really enjoyed both visits for trying on dresses and received great advice for sizing from Lena. Overall I had a wonderful experience and more than appreciated the flexibility and attention XOXO Bridal gave to my wedding dress. -
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Susie Sent on 05/13/20185 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Very helpful and nice young ladies to work with!Very helpful and nice young ladies to work with! -
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Darci Sent on 05/25/20185 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Excellent Service, very knowledgeableExcellent Service, very knowledgeable -
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Alden Sent on 05/25/20185 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
Can’t say how great XOXO and Lena were to me and my bridesmaids!! Lena went above and beyond for me in my bridal experience!Can’t say how great XOXO and Lena were to me and my bridesmaids!! Lena went above and beyond for me in my bridal experience! -
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Michelle Sent on 01/10/20185 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
They were kind and helpful. Measured me properly and dress fit. Dress came in as exected. Dress was more expensive than I wanted to pay, but it's gorgeous.They were kind and helpful. Measured me properly and dress fit. Dress came in as exected. Dress was more expensive than I wanted to pay, but it's gorgeous. -
Quality of service
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Ashley Sent on 05/28/20185 out of 5 rating
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Quality of service 5.0 out of 5 rating
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Average response time 5.0 out of 5 rating
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Professionalism 5.0 out of 5 rating
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Value 5.0 out of 5 rating
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Flexibility 5.0 out of 5 rating
I found my dress at XOXO bridal! They had so many options and great prices!I found my dress at XOXO bridal! They had so many options and great prices! -
Quality of service