Wonder Cake Creations Reviews
Reviews
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4.9 out of 5 rating
4.9
Excellent
45 reviews
Recommended by 98% of couples
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Quality of service 4.9 out of 5 rating4.9
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Average response time 4.9 out of 5 rating4.9
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Professionalism 4.9 out of 5 rating4.9
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Value 4.9 out of 5 rating4.9
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Flexibility 4.9 out of 5 rating4.9
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User photos
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C Ward Sent on 10/11/20235 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
A great choice - helpful, creative and delicious!
After tastings at multiple bakeries, we chose Wonder Cakes and we are so glad we did. They were so helpful in designing our custom wedding cake to incorporate our love of the water and it looked amazing. Even better - it was absolutely delicious and our guests complimented that it tasted better than a typical wedding cake!
They were responsive to questions and delivered the cake to our reception and set it up beautifully. It looked almost too good to cut! -
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Kara Sent on 06/28/20235 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Everything I dreamed of!
This company was amazing from beginning to end! They were quick to get back to me when I had questions, and they were very flexible setting up cake tastings since we live 3 hours away. The tasting went well. We got to meet the baker, show them the beach theme cake that we wanted, and walked out with our contract. The cake arrived on time and looked spectacular! Both the bottom two layers were amazing, and we saved the top layer in the freezer for our one year anniversary. -
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Livy Sent on 11/17/20215 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Looked and tasted AMAZING
I took my time selecting a baker because I find many cakes to look good but not taste very good. Typically they are dry. Wondercake is SO GOOD!! The cake is flavorful and moist. It tasted and looked good. They went above and beyond with the ideas I shared with them. I couldn’t be any happier -
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Dallas Sent on 10/12/20215 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Wedding 1/23/21
We contacted Wonder Cakes pretty last minute, two weeks before our wedding. They stated they usually required more time, but they delivered a perfect cake even under the time constraint. The options available were generous and flavorful. We had a three-tiered cake with lilies made of frosting. The cake's details were intricate and beautiful. We had two different flavors; the raspberry was phenomenal. It was one of the best cakes I've ever had the pleasure of eating. The business was responsive and punctual. They arrived on time the day of the cake in pristine condition. They were reasonably priced compared to other bakeries as well. We were delighted with their business and would recommend them again!-
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+5 photos
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Hannah Sent on 11/23/20205 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
I wish I could have eaten the entire wedding cake myself!
Wonder Cake Creations was recommended per Beneva Flowers and we were thrilled to have someone available to make our wedding cake with barely a month before our wedding! I visited their storefront and saw the most beautiful cake designs. I selected three cakes and three fillings based on my fiancé’s preferences. But he was only excited by two of them so I asked for a recommendation for the third flavors to try for our tasting. Coconut and pineapple is the most popular and we quickly found out why. We had a wonderful experience from beginning to end. The owners were kind and helpful and the cake was absolutely delicious! We loved the design and the topper and everyone told us how much they loved the cake! Will definitely plan to revisit for anniversary cakes and maybe even baby cakes! -
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Kathleen Sent on 11/10/20205 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Great Service!
Rocio and the team at WonderCake were fantastic! We tasted so many different flavors and were able to work with him to design the cake we were seeing in our mind. We had the option of making it dairy free too! -
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Amanda Sent on 02/17/20205 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Wedding Cake
The wedding cake was absolutely amazing and looked absolutely beautiful! It was my dream cake.
We had a kosher wedding at the Vinoy and had to get our cake from an outside vendor and wonder cake creations was able to accommodate a kosher dairy free cake that was to die for! We chose banana cake with hazelnut filling- it was one of the best cakes I have ever had. I was worried that we would have trouble finding a dairy free cake, thank goodness we were recommended by our venue to wonder cake creations.
Wonder cake creations were so accommodating, they drove to our venue in St. Pete and held our cake tasting there while we were doing the dinner tasting. Hands down one of my favorite vendors! -
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Lindsay Sent on 06/01/20195 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Guests Raved About This Cake.
We had a two tier cake plus cupcakes. The presentations was beautiful, chic, and simple - exactly how we envisioned (even better). The guests raved about the cake as well. Very good. Very fair price. Highly recommend. -
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Amanda Sent on 10/27/20185 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Amazing and delicious
They did an amazing job on our wedding cake! The cake tasting was so good that it was hard to choose our final flavors. All the guests loved the cake, especially the coconut! Thanks for helping make our day perfect -
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Kimberly Sent on 10/23/20185 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Graves Siesta key beach front wedding
The cake was as beautiful as it was delicious! It was delivered to the restaurant 45 minutes before my guests arrived. -
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Savannah Sent on 07/09/20185 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
I cannot recommend Wonder Cake Creations enough! Since the moment we met them for our cake tasting, we knew they were the perfect vendors for us! They were so sweet, so professional, and so affordable! We love that it is a family business and that they take fewer clients in order to maintain quality. We are not big cake fans, but we fell in love with the amaretto cake with raspberry filling. In addition to our two-tier wedding cake, I wanted to have a groom's cake made for my soon-to-be husband. Zack is a huge gamer and I wanted the cake to be themed after his favorite game, League of Legends. I was in shock when I saw the cake for the first time! It was better than I could have imagined! I am so happy we chose Wonder Cake Creations for our wedding day. We highly recommend using them for any special occasion. We hope to come down for our anniversary in the future and re-order a cake from them! Thank you both for your hard work and for making our wedding dreams come true!-
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+2 photos
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Alexandria Sent on 03/05/20185 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
I worked with Wonder Cake Creation for my daughters' quinceañera party, The cake was "Fabulous"!! We enjoyed working with Rocio and David, they were more than open to our ideas. The cake tasting was just as great, the freshness and quality of their cakes was superb. Our cake was of coconut and pineapple with a beautiful royal blue fondant, so beautiful I didn't want to cut it, LOL. Everyone loved the cake, I wish Rocio was there to hear all the wonderful comments on our cake. If you been looking around and still haven't made a decision on your cake, PLEASE go see Rocio!! Wonder Cake Creations quality, freshness, attention to detail, and value where exactly what I had been looking for in many bakeries and could only find with Rocio. -
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Carli Sent on 11/27/20175 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
As soon as my husband and I met Rocio, we loved her! She was so sweet and her cake was DELICIOUS at our scheduled tasting. We knew instantly that we would book with her, and what a wonderful decision we made! This was by far, the BEST wedding cake I have ever tasted and it was absolutely BEAUTIFUL! This woman does amazing work! She worked along with my florist, and they truly created a beautiful piece of art. We had a 3-tier cake and had 3 different flavors: coconut with coconut cream (my favorite!), chocolate with chocolate fudge, and French vanilla with raspberry filling. I would absolutely recommend her to anyone and I will continue to utilize her for all my cake needs! :) -
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Alexis Sent on 11/19/20175 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
I worked with Wonder Cakes Creations for my brother's wedding. We couldn't have been happier with their services. Our meeting and tasting were lovely, and the cake came out just as the couple wanted, absolutely beautiful and delicious! -
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Maya Sent on 01/26/20175 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Their ability to transform what's on a picture to making an actual cake is amazing! Great vision and very much into detail. Plus the cake was delicious! -
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Ashley Sent on 01/22/20175 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Love love love loved our cupcakes and cake! They turned our even more beautiful than imagined! Even tasted good when we came back from our honeymoon! Love them!! -
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Tee Sent on 12/02/20165 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
After digging and digging to find a bakery to accommodate my food allergies i stumbled upon Wonder Cakes on google. I called alll the way from New York nervous trying to make sure thing's will go as planned and not be outrageous in price as well. From start to finish with any question or request to add an extra filling ?? and create ombre color's that matched my wedding was no problem.
My cake was Sooooo georgous and and the southern pecan cake flavor with strawberry and caramel filling ....to die for! I just want to thank Rocio and whom ever had a hand in making my cake down to the delivery, i thank you! At at time when everything else had fallen apart this surely put a smile on my face. Now i'm trying to figure out in febuary how i can get a cake for my reception air mailed....shipped lol something. So very pleased and all within my budget, couldn't ask for anything more. ?
Theresa S. Jones -
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Aleura Sent on 11/15/20165 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
First of all, let me start that saying that neither me or my husband are cake fans... From the moment we walked in we felt welcome and comfortable in trusting them with such an important task as making our wedding cake. Then there was the taste testing, oh...my....goodness... you WILL NOT be disappointed I mean I went from hating cake to struggling to decide between our 3 choices. I've never tasted a cake so amazing in my life and believe I won't again. When I entered my venue and saw my cake I was blown away, it was everything I wanted and more, guests were so impressed with how perfect it was and how well it went with our colors, and then once they ate it I think the whole room said "mmmmmmmmm" in unison! Thank you so so much for everything, I would hire you again without a second thought , and I hope to have an occasion to do so!! -
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Karen Sent on 11/14/20165 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
I had never even heard of Wonder Cake Creations until I found them on Wedding Wire and I'm glad I did! David was so easy to work with and knew exactly what we wanted. We did taste testing first and then decided on the flavor with David's recommendation. He was right! We had a beach themed wedding and our cake was beautiful and absolutely delicious! I highly recommend Wonder Cake Creations! -
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Carissa Sent on 10/26/20165 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
I ordered two cakes from Wonder Cake Creations. The first cake was a cheeseburger for my husband to be and the second cake was our wedding cake. Both cakes were amazing. I live in Ohio and took a chance with Wonder Cake creations. The cakes were wonderful. I also thought the price was very reasonable. Thank you so much for making our Wedding day so special. -
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Rita Sent on 09/20/20165 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Rocia Davila is an artistic genius, as well as an incredible baker. Combine that with her penchant for perfection and her uncanny ability to know exactly what the event calls for and your guests will say..."WHERE ON EARTH DID YOU GET THAT AMAZING CAKE?!" After interviewing a number of sugar artists, I'm glad I landed my Rembrandt... -
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Tiffany Sent on 09/12/20165 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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I would 110% recommend Wonder Cake Creations!! Rocio was absolutely amazing! He understood what I wanted from the beginning. I wanted a simple cake with beauty and elegance. He absolutely nailed it! He didn't stop at the look, the cake was absolutely delicious!! My family and friends were ALL asking about the cake the day after the wedding! They all said the flavors were absolutely amazing, like no other cake they had had before, and the design was beautiful. Thank you so much Rocio! I wish I lived closer so I could try all of your flavors, you are hands down a baker in a class of your own. Your price is so fair considering the quality. -
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User2764976 Sent on 09/12/20165 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Wonder Cake Creations did a beautiful job with our wedding cake. So many of our guests approached me about the cake, saying how beautiful and delicious it was. We planned our wedding from far away so were not able to taste test ahead of time, which meant it was a gamble. We went with the right vendor. All interactions were always with a lot of courtesy and care. They helped make our day extra special! -
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Sepideh Sent on 08/04/20165 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
David was so kind and helpful, I called him at the last minute for my wedding cake and he made it happen for me! I live out of state and only sent him a picture and told him my flavor which was red velvet (my favorite). My cake looked exactly like the picture I sent him and it tasted amazing!! He was so kind to call me after my wedding to check and see if everything was as I had imagined and it was! What a great guy! I would recommend him to all the brides to be! -
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Kevin Sent on 07/05/20165 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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The professionalism and the care that DAVID and Rioco put into our wedding cake was above and beyond our hopes or expectations. The cake was PERFECT! It became the show piece of our wedding. We were and are Two happy Grooms.
To the GLTB community. One of the friendliest Vendors we found. And believe me I went thru 6 Bakers before I felt comfortable!
Again Thank you for making our Dream Come True!
Bruce and Kevin Johnson -Williams.
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Annie Sent on 07/05/20165 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Our cake was so beautiful and perfect I almost didn't want to eat it! It tasted just as great as it looked! It fit our beach theme perfectly! We had lots of compliments on the cake! We couldn't have chosen a better cake decorator/business to make our special day just a little more sweet! Thanks again! -
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User2594934 Sent on 05/02/20165 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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The cake was beautiful! It was everything I hoped it would be! Gorgeous and delicious! I would recommend them to anyone! -
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User2593337 Sent on 04/18/20165 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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My cake was everything I had hoped for and more. It was simply beautiful and the taste was perfection! Upon running late for a meeting with them for a tasting I was greeted with smiles and delicious samples of cake and icings. They did the grooms cake exactly how we wanted (a UF gator inside a maltese cross), even the suprise Alabama Crimson Tide colors inside as a joke turned out awesome! For the wedding cake, I gave them a picture of a cake off of google and it was recreated perfectly. I highly recommend this awesome husband and wife duo to everyone I can! Thank you! -
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User2574014 Sent on 04/11/20165 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Rocio and David are amazing. They listened to our needs and desires and provided us options to choose from. My partner and I ended up selecting a two-tier cake and cupcakes. They went over and above my expectations. The final product looked amazing! Guests loved the display and the flavor/taste of the cake and cupcakes. Would highly recommend using Wonder Cake Creations. -
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Megan Sent on 03/13/20165 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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I'm not a cake person, so for my wedding I had envisioned stacking pies in a traditional cake format so I could still maintain the tradition of "cutting the cake." I reached out to several different bakeries and all of them turned me away saying is isn't something that they do. Wonder Cake Creations welcomed the challenge, this was something they hadn't done as well but but never said no, they welcomed the idea and were excited to create it. My wedding day was beautiful and my stacked pie was delicious and perfectly captured my vision. Cant thank them enough for giving me the perfect pie cake! -
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User2481072 Sent on 12/25/20155 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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The cake was amazing! Couldn't have turned out more perfect! -
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Gina Sent on 06/01/20125 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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THE BEST service & cake EVER!! SOOO beautiful top class!! Love them!! -
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Amanda Sent on 03/29/20125 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Rocio and David were a pleasure to work with. I provided a picture of a cake that I liked, and I was met with exactly what I wanted! They were so easy to work with, and SO affordable compared to other company's I inquired with- even after a delivery charge!! They provided the cake stand for free and even threw in our anniversary tier! Great company, great cake, great people! -
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Maria Sent on 09/06/20115 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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I planned a destination wedding in July in Lido key. I initially did not want a wedding cake, but somehow was talked into it. I researched wedding cakes in the Sarasota area and found David. I sent him a picture of what I wanted and he make it a reality. The cakes (3 layers) were delicious and it looked amazing. I could not have asked for anything better. The cake arrived timely and he set it up and provided a cake pan to use as well. It was a wonderful experience and I can't thank David and his company enough!!! THANK YOU DAVID for making our day special. -
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Cristina Sent on 09/02/20115 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Great Flavor, so beautiful and responsible. I recommend them. -
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Ann Sent on 08/30/20115 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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This is the best bakery ever! Our cake looked like it belonged on foodnetwork, and it tasted like it fell from heaven. I'm very hard to please and I was speechless when I saw our beautiful cake. -
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Sonja Sent on 08/20/20115 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Excellent service!! The cake was beautiful and delicious!! It exceeded our expectations!! Thanks Wonder Cake Creations for helping to make our wedding reception beautiful!! -
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Kyle Sent on 08/18/20115 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Rocio and Wonder Cake Creations went above and beyond my daughter's expectations for her wedding. If I could rate them higher I would give them a 6 out of 5!!!! The quality of service was very hard to come by (and we interviewed several bakers!) Rocio LISTENED (key word there!!!) to what my daughter wanted and delivered!! NO OTHER cake person came even close! They met with us several times on OUR schedule to ensure that my daughter's cake and the rehearsal dinner cake (our groom's cake) were EXACTLY what she wanted and UNIQUELY theirs! I can not thank them enough! -
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Kendra Sent on 08/15/20115 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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David and Rocio were simply outstanding. I interviewed five cake artists, and Wonder Cake Creations was the ONLY one who listened to my vision and made it come to life. They were so easy and willing to work with me. My cake/ cupcake table was the best part of my wedding. I was so proud of it. Rocio is fantastic, her talent is like no other. They were so prompt and organized, I never had to worry about a thing with them!!! -
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Alicia Sent on 08/15/20115 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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WONDER CAKES DID A WONDERFUL JOB ON MY CAKE...THANK U SO MUCH. I WISH I COULD HAVE KEPT IT ON DISPLAY IN MY HOME! -
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Erin Sent on 08/13/20115 out of 5 rating5.0
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
My cake was absolutely beautiful and exactly what I asked for! Thank you! -
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Diana Sent on 08/12/20115 out of 5 rating5.0-
Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
Thanks Rocio for the great work you did on my wedding cake, the flowers looked so real nobody could believe they were made out of sugar. You are very talented, easy to work with and I really appreciate you went out of your way to accommodate to my schedule.
Muchas Gracias
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User2560028 Sent on 03/23/20164.9 out of 5 rating4.9
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Quality of service 5 out of 5 rating5.0
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Average response time 5 out of 5 rating5.0
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Professionalism 4.5 out of 5 rating4.5
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Value 5 out of 5 rating5.0
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Flexibility 5 out of 5 rating5.0
I just ordered a special two tier cake for my glamorous mother's grand 90th birthday party. It was almost a black tie event and the cake was in keeping with the grandeur. It was absolutely beautiful and delicious and fabulous. It included butterflies and flowers and ladybugs. And the folks I worked with -- were wonderful!
Highly recommend! -
Quality of service
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Jessica Sent on 11/02/20214.6 out of 5 rating4.6-
Quality of service 5 out of 5 rating5.0
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Average response time 4 out of 5 rating4.0
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Professionalism 5 out of 5 rating5.0
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Value 5 out of 5 rating5.0
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Flexibility 4 out of 5 rating4.0
Delicious!
I was planning a wedding on the West Coast, so I appreciated the flexibility of being able to do a virtual consult. Wonder Cakes was even kind enough to send my husband and I samples through the mail! (A very kind gesture). I was grateful they confirmed the color theme of our cake a few days before as I think there was an error in the system and they thought we wanted a black cake with buttercream icing- but it was a completely easy thing to update, and the cake ended up being absolutely gorgeous! And the guests raved about how delicious it was -
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Blane Sent on 08/10/20201 out of 5 rating1.0
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Quality of service 1 out of 5 rating1.0
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Average response time 1 out of 5 rating1.0
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Professionalism 1 out of 5 rating1.0
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Value 1 out of 5 rating1.0
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Flexibility 1 out of 5 rating1.0
Absolutely terrible
If I could give this business 0* I would! I ordered cake for my daughter’s 3rd birthday back in March 2020 then COVID hits, we had to cancel my daughter’s birthday party. I told the Owner David, due to the situation we’re canceling the order, told him when things get better I’ll use my credit. I waited almost six months things are getting worse so I contacted the owner since I’m not able to use my credit requested a refund, his response was “If I had to refund every customer’s who canceled their order due to COVID we’ll be out of business” I just can’t get my head around it. $150.00 doesn’t break my bank it’s about the principle! This is wrong of them not giving money back when they didn’t provide the product. Watch out for those who order big orders once they take your money it’s gone! I’m going to report them to BBB. -
Quality of service
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